The IT Guide to Synthetic Monitoring

It’s no longer enough to keep networks and applications up and running—now IT has to make sure users aren’t dealing with continually slow or poorly performing apps. That’s true even (or especially) for apps that IT doesn’t control, like SaaS or cloud-hosted apps such as Office 365 or Salesforce. Synthetic monitoring is an essential part of an overall monitoring strategy that is essential in the complex infrastructure that many IT teams are managing. Synthetic monitoring can take various forms, though, and varies widely in sophistication and complexity. Consider some best practices for deploying these tools.