The essential trouble with troubleshooting remote locations is that they’re remote. These locations are away from the main office or data center, which makes it hard for you in IT to easily diagnose any problem. Layers of internal technology, ISP routing, VPNs and SaaS vendors add a lot of complexity to the IT troubleshooting process. Today, most applications don’t go down entirely—they just get slow. Here are the steps to take to find and solve remote office problems.