Case Study

Genesys & AppNeta: Ensuring seamless contact center experiences

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To ensure Genesys customers enjoy the best performance possible from the outset, the company leverages AppNeta as its platform’s vendor-agnostic solution for performance monitoring, granting visibility into all the potential error domains along their solution’s delivery paths out to customers.

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Trusted to monitor the most complex networks

3 out of 5 largest corporations

4 out of 5 largest cloud providers