Networks have changed over the years and their functions have become more complex and varied. Weaving new locations into the fabric of the existing network can be difficult when you have to balance Direct Internet Access (DIA), SD-WAN, MPLS backhaul traffic, and internal infrastructure. Increasingly important is the role of the WAN in getting new locations up to speed quickly. This complexity requires real-time, low-overhead monitoring before, during, and after implementation to ensure that the productivity of the new location isn't affected.
From a technical perspective, AppNeta provides an effective, reliable indicator of network availability across our widely distributed physical locations. From a non-technical perspective, AppNeta customer support remains continuously and positively engaged with us.
—Mike Dieter, Senior Systems Engineer, Loyola University
The right modern monitoring tool can also help organizations baseline performance when setting up a new location, then track ups and downs quickly to make adjustments and change configurations. AppNeta provides monitoring over all modern protocols (UDP, ICMP, and TCP over IPv4 and IPv6), tunnels (IPSec VPN, SSL VPN, and MPLS), and can monitor over modern networks (SDN and ECMP). With this kind of monitoring, IT can get performance data from the entire infrastructure, whether at remote sites, in the cloud or on-premises, and take action. Remote offices may be remote, but they don't have to be out of IT's control.
Become a champion with AppNeta by passively monitoring application usage and throughput to determine what apps are being used at every location under your control. AppNeta can help you find rogue SaaS apps that your employees depend on, but never told you about (see Shadow IT).
You can also determine which business-critical apps aren't getting the resources they need by identifying over-streaming at any location, whether it's YouTube in Chicago, Facebook in San Francisco, or Spotify in Boston.
In a lot of industries, remote offices or branch locations don't have any IT staff or technical employees— think doctors' offices, retail stores or banks. That gap in technical staff resources will ultimately lead to service delays at those remote locations. The high costs of traveling to those locations or staffing them can be prohibitive for many businesses. As the shift from physical to virtual infrastructure continues, you need to take charge of remote infrastructure to eliminate help desk tickets before they appear. AppNeta provides the continuous data you need to keep tabs on remote locations without needing to travel.