Networks haven't changed a ton over the years, but their uses have become more complex and varied. When a remote location opens, it may seem that no network has ever been as important as that connection over the WAN. It will be very useful for users
when it's working well, but for IT it's just one more piece of a bigger network puzzle to monitor and maintain.
Become a champion with AppNeta by monitoring usage to determine what apps are being used at every location under your control. AppNeta can help you find rogue SaaS apps that your employees depend on, but never told you about (see Shadow IT).
You can also determine which business-critical apps aren't getting the resources they need by identifying over-streaming at any location, whether it's YouTube in Chicago, SnapChat in San Francisco or Spotify in Boston.
The right modern monitoring tool can also help organizations baseline performance when setting up a new location, then track ups and downs quickly to make adjustments and change configurations. AppNeta provides monitoring over all modern protocols
(IPv4 and IPv6) and tunnels (IPSec VPN, SSL VPN and MPLS). With this kind of monitoring, IT can get performance data from the entire infrastructure, whether at remote sites, in the cloud or on-premises, and take action. Remote offices may be
remote, but they don't have to be out of IT's control.
In a lot of industries, remote offices or branch locations don't have any IT staff or technical employees— think doctors' offices, retail stores or banks. That gap in technical staff resources will ultimately lead to service delays at those
remote locations. The high costs of traveling to those locations or staffing them can be prohibitive for many businesses. As the shift from physical to virtual infrastructure continues, you need to take charge of remote infrastructure to eliminate
help desk tickets before they appear.