Support for Previous Generation Monitoring Point Appliances is Ending
Support for previous generations of the AppNeta Performance Manager and PathView Appliance models is ending on August 1, 2020. These models are:
|Model||Recommended Deployment Location||End of Sale||End of Support|
|m20 microAppliance||Remote Office||May 15, 2013||Aug 1, 2020|
|m22 microAppliance||Remote Office||June 1, 2016||Aug 1, 2020|
|m30 microAppliance||Small Office||Sept 9, 2017||Aug 1, 2020|
|r40 rackAppliance||Large Office||Sept 9, 2017||Aug 1, 2020|
|r400 rackAppliancee||Data Center||Jan 1, 2019||Aug 1, 2020|
What does this mean?
After Aug 1, 2020 these previous generation appliances will no longer be supported by the AppNeta Performance Manager. Due to recent security updates that help to ensure the highest level of security for our customers, these older devices will be unable to connect to either your public cloud account or APM Private systems as of this date.
AppNeta has introduced new models of monitoring points, all of which have many new features and capabilities not possible on earlier generations of monitoring points. Learn about the enhancements available in the latest generation of AppNeta monitoring points.
How do I upgrade to the latest generation?
AppNeta aims to make this transition to the latest generation of monitoring points as seamless as possible. Contact your Customer Success Representative or CustomerSuccess@AppNeta.com to learn how we can transition all your monitoring data and configuration to the latest, fastest, and more advanced network monitoring solution available with a single click.
If your company network has changed we can work with you to recommend the ideal model, but for most customers the upgrade would be:
|Upgrade From||Upgrade To|
|m20 microAppliance||m50 microAppliance|
|m22 microAppliance||m50 microAppliance|
|m30 microAppliance||m50 microAppliance|
|r40 rackAppliance||r90 rackAppliance|
|r400 rackAppliance||r90 rackAppliance for 10Gbps monitoring
r1000 for up to 100Gbps monitoring
For a full matrix of models and supported features please visit: https://docs.appneta.com/appliance-features.html
For any additional questions, please contact your Customer Success Representative or CustomerSuccess@AppNeta.com