5 Reasons Why Healthcare Organizations (EHR) Need Network Performance Management
by August 18, 2011

Filed under: Networking Technology, Performance Monitoring

Healthcare ITFrom the largest regional medical centers to small provider offices, today’s healthcare organizations depend on network sensitive applications. Electronic Health Records (EHR), ePrescriptions, web-based clinical records, online medical registries, desktop virtualization, VoIP, IP storage, cloud–based system, Software-as-a-Service — all of these critical applications rely on network performance.

When bandwidth, latency and other key parameters fall below acceptable thresholds, network dependent services abruptly become unusable. This potentially compromises not only business efficiency, but also patient care. Network performance management has thus become one of IT’s most vital functions across the healthcare sector.  As Dr. John Halamka points out in his blog, Life as a Healthcare CIO,“As we all rollout EHRs to small provider offices, often with challenging internet connections, remote monitoring of cloud network performance becomes even more critical.”

Here are five key reasons why every healthcare provider must be able to monitor and manage network performance:

  1. You need to quickly find and fix network performance problems before they impact patient care or confidentiality.
  2. You want to minimize problems associated with unpredictable connectivity to centralized data, which frustrate and compromise the efficiency of overworked clinical and clerical staff whose time is so valuable.
  3. You are charged with ensuring that the migration and consolidation of electronic health records, as well as the rollout of new, network-dependent services like video conferencing, goes smoothly and does not negatively impact existing applications.
  4. You are looking to optimize the performance of an ever-growing number of wireless devices from tablet PCs to smartphones to wearable medical devices like heart monitors.
  5. Any healthcare provider’s ability to successfully leverage cloud computing, IT-as-a-service and similar initiatives depends on its ability to guarantee application service levels from the user’s perspective.

Unfortunately, many network professionals responsible for delivering site-to-site access to clinical data lack visibility into the various WANs, remote LANs and service provider clouds that connects centralized resources to remote offices. How can you achieve the network performance insight you need to ensure service levels across your IP-based application portfolio?

AppNeta’s PathView Cloud suite of network performance management solutions solve this problem by providing remote, end-to-end, bi-directional visibility across all the networks (even those you don’t own) between your datacenters, those of your service providers, and users at clinics and other remote sites. With PathView Cloud you can continuously monitor and troubleshoot network performance “from anywhere to anywhere,” ensure compliance with SLAs, and quickly and accurately assess your network’s readiness for even more IP-based services.

To learn more about how AppNeta technology can give healthcare organizations the insight they need to ensure predictable access to EHR, virtual desktops, IP storage and other business-critical, network-dependent applications, visit www.appneta.com.  Or, sign up for a free trial on your own network here.