Who’s Managing the Performance of Your Cloud Applications?
by February 8, 2011

Filed under: Performance Monitoring

Are you considering moving business-critical applications like e-mail, financial management, backup/recovery and CRM to the cloud? Or maybe you’re already on your way?

It’s clear that cloud computing has arrived, and businesses of all sizes are taking advantage of it even faster than initially predicted. Gartner rates it as the top strategic technology for 2011, and surveys from MarketBridge, IBM and many others show that the great majority of small to midsize businesses (SMBs) plan to move key applications to the cloud in 2011. Cost savings, improved security and greater scalability are just a few of the reasons why transitioning to the cloud is appealing to so many organizations.

Remote Cloud ManagmentBut, the cloud is not a cure-all. While providing all of these benefits, it does not eliminate your application performance challenges!  Cloud-based application delivery depends entirely on high-bandwidth, low-latency networks.  When the networks are experiencing packet loss, jitter or excessive latency, these services will degrade rapidly and fail abruptly.

Isn’t that your cloud provider’s problem? Probably not. In most cases the provider is not responsible for anything beyond their data center and network. They are not obliged to monitor the delivery of hosted services end-to-end to your users, across networks they don’t control.

Traditional network management tools for monitoring data center infrastructure cannot measure end-to-end performance of distributed, IP-based services.

For example: most cloud-based applications run on TCP, which is highly location dependent. The distance that packets of data traverse between your cloud provider and your users makes a significant contribution to overall performance.

This is also one reason why performance management is entirely relative to location. To understand what level of service your distributed users are experiencing, and what to do if it’s degraded, you need the perspective of performance at and from that location. 

Remote Performance Management lets you remotely and continuously monitor whatever network infrastructure (WAN, remote LAN, VPN and/or web-based) is supporting the IP-based applications your users are consuming, whether those services hosted in a cloud, in your data center, or a combination of both.

With Remote Performance Management you can accurately measure packet loss, jitter, latency and available bandwidth hop-to-hop and end-to-end, so you can monitor service quality and identify network problems – before they impact your end users! Delivered as a cloud-based service, the PathView Cloud service can be installed in minutes, uses almost no network bandwidth, and is scalable, secure and cost-effective for SMBs and enterprises alike.