The App's Eye View of 2017
by Christine Cignoli on

Our outlook for the year in technology is pretty rosy. Businesses of all stripes are getting more agile and more cloud-savvy. They’re using SaaS apps and cloud services for all kinds of workloads, discovering new capabilities as cloud technology matures. IT teams are looking at the big picture to help users have better experiences. We hear from customers that they’re working on modernizing their networks and getting control and visibility of their infrastructure, wherever it’s deployed. It’s all part of how IT is adapting to a new cloud world as their role changes to keep up.

We’re excited to see what the year ahead brings in the tech world. One thing we’re positive about is that there won’t be a dull moment in IT. Here are some of the trends in our areas that our experts here are keeping an eye on.

Damian Roskill, AppNeta CMO

Damian Roskill, CMO

Sean Armstrong, VP of Product at AppNeta

Sean Armstrong, VP of Product

Alec Pinkham, product marketing manager at AppNeta

Alec Pinkham, Product Marketing


Show IT the money.

In this brave new world of cloud computing, pricing is too often a slippery thing. We all know about capex and opex by now, as the old server implementation and lifecycle plans go the way of the dinosaurs. Now we look at subscription fees and licenses instead. They’re often complicated, and extra fees pile up fast. IT is getting more savvy about pricing, and with that, IT vendors need to become more transparent in terms of pricing.

The powerful stay powerful.

AWS continues to dominate the IaaS landscape. We’re hearing lots of predictions that Microsoft and Google are going to start to catch up. They may want to catch up, but it’s not looking likely.

Damian Roskill, CMO

Cross-cloud is the new normal.

Cloud has matured to the point where it’s fairly impossible to avoid. Even if you are not building custom applications, the apps you are running in the cloud are making calls to external services and APIs, which are likely running via cloud services. The complexity, within the software-defined networks within the cloud providers and the internet in between, make performance that much more challenging to pin down. 

Even conservative industries are jumping to cloud.

Companies who asserted with 100% confidence that they would NEVER use a SaaS or Cloud service are now ready to ship their apps (the ones that don’t contain highly sensitive data) to cloud services to save time and money.

Sean Armstrong, VP of Product

The system cannot be down.

With recent DDoS attacks on DNS and other security issues coming to light, SaaS consumers will take a more critical look at wider internet infrastructure. The effect of internet issues on performance will move up in priority as SaaS and cloud adoption increase.

Alec Pinkham, Product Marketing Manager


IoT will make for congested WiFi.

Now that Alexa has taken over CES, and your lightbulbs are internet-connected, WiFi is even more critical to understand (and improve). It’s the fabric which connects all of the devices of the IoT, and WiFi needed to step up anyway as it gains importance.

Sean Armstrong, VP of Product

Poof goes the ghost issue.

Serverless architectures will increase the need for network mapping and historical context around network and infrastructure. With the dynamism involved in serverless deployments, ghost issues in networking will increase and require better monitoring from the end-user perspective especially when it comes to internal apps.

Alec Pinkham, Product Marketing Manager


App owners must publish or perish.

Users will allow less and less time for SaaS apps to prove their value. Proof of concept will be driven by time to delight or time to value. And self-driven onboarding will reign supreme, whether through automation or simpler configuration.

Alec Pinkham, Product Marketing Manager

Apps need better care.

2017 will be the year that enterprise IT teams realize that they are responsible for third-party SaaS app performance. Tools like Office 365 and G-Suite are now officially business-critical apps, and IT is on the line when there’s downtime or slowdowns. What that means for the even-bigger picture is that IT will move from being server builders to cloud service brokers.

SaaS apps sing kumbaya.

In this distributed world, we’re going to see more SaaS consolidation this year as the market matures and coalesces. There will also be more SaaS-to-SaaS connectivity this year, so polish your API skills.

Damian Roskill, CMO

Filed Under: Industry Insights, Networking Technology

Tags: IT trends , SaaS monitoring