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Browsing posts filed under: Industry Insights

DNS monitoring global network domain name system

Why DNS Monitoring is essential for end-user experience
January 4, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

DNS is designed to be reliable and speedy. That’s why network architects and users themselves often take it for granted, not realizing the importance of DNS monitoring.

101: What is DNS — and why is it important?
December 20, 2018 by

Industry Insights, Networking Technology, Performance Monitoring

Before the days of personal computing — and well before the dawn of smart devices — it was easier for the relatively few users leveraging the Internet to recognize familiar IP addresses, like memorizing a home phone number in the pre-caller ID days. While we may type URLs into search bars and click “Send” on
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Scenes from the Show: 2018 Gartner IOCS in Las Vegas
December 10, 2018 by

Company News, Industry Insights

It was a busy week for the AppNeta team at the 2018 Gartner IT Infrastructure, Operations and Cloud Strategies Conference, where we chatted with dozens of IT pros on the show floor. This is a new combination for Gartner, bringing IT Operations and Data Center disciplines together, which made for some very interesting discussions around
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AppNeta was also able to identify general periods of inhibited call quality for the firm’s IT team, identified through dips in MOS value and related spikes in packet loss.

In Brief: Investigating Skype performance
October 2, 2018 by

Industry Insights, Performance Monitoring

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Problem A civil engineering firm uses Skype for Business heavily in their day-to-day operations, for both internal and external calls. Since migrating to the cloud last year, it has
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New from AppNeta: DNS, BGP, SD-WAN support, and more!
September 18, 2018 by

Company News, Industry Insights, Product News

Today AppNeta announced a number of exciting product enhancements that we’ve been working on over the past few months. This includes some major milestones in the software that our development teams have been pushing towards over the past few bi-weekly releases and a whole new line of hardware and virtual monitoring points to enable AppNeta
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Reviewing the route analysis for each of the disconnected paths confirms they all traverse the same data switch and provides the hostname and IP address:

IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A
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IN PRACTICE: Pinpointing Cause of Point of Sale App Latency
July 11, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall
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IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and
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FAQ: AppNeta Data and GDPR Compliance
May 24, 2018 by

Industry Insights, Product News

With the upcoming enforcement of the European Union General Data Protection Regulation (GDPR), we here at AppNeta want to share the steps we have taken to protect our customers and their data. In general, GDPR wants you to: Collect as little information as is necessary, keep it for as short amount of time as is
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Network Visibility Isn’t the End Goal
May 2, 2018 by

Industry Insights

The day security and monitoring appliances were added to network infrastructure was the day that visibility became a major IT concern. However, IT complexity has grown exponentially in recent years, making network visibility a bit of a buzzword. Perhaps the biggest reason is the widespread shift to cloud computing. Cisco research found that by 2019,
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