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The Unified Communications-as-a-Service (UCaaS) market is the latest cloud-driven industry to receive a booming growth forecast, with the market size poised to reach a valuation of $24.3 billion by 2026. This represents a compound annual growth rate (CAGR) of 8.4 percent from 2019, when the market was already assessed at a massive $13.8 billion. This growth reflects similar trends in...

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Tags: DEM, digital experience monitoring, WFH, work from home, remote workforce, remote workers, remote work, streaming, web conference, video conference, web chat, web call, video chat, video call, UC, Unified Communications, UCaaS

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