The Latest in Performance Monitoring and End-User Experience
Browsing posts tagged with: unified communications
UCaaS Company’s Proactive IT Team Solves Critical Problems With AppNeta
October 5, 2017 by
Christine Cignoli
Networking Technology, Performance Monitoring
We’ve got a lot of interesting, forward-thinking customers here at AppNeta, and one network engineer at a unified communications as a service (UCaaS) vendor recently told us about his proactive IT team and company’s efficient support setup. It really embodies the new way that IT teams are thinking about people and process to meet user…Continue reading
Why It Matters That Unified Communications Aren’t Actually Unified
September 13, 2017 by
Joe Michalowski
Industry Insights, Performance Monitoring
Is it time yet to acknowledge that unified communications (UC) is more of a buzzword than a real business solution? We’ve been hearing about the promises of UC applications for upwards of 20 years—ever since messaging and real-time communication started coming together. But the real temptation of UC was that all of your communications needs—voice,…Continue reading
Why Unified Communications Can Be Hard for IT to Support
July 6, 2017 by
Joe Michalowski
It’s taken more than a decade, but we’ve finally reached the point where VoIP lines are the primary means of communication for enterprises. Business leaders love it because VoIP, videoconferencing and other elements of unified communications (UC) can significantly improve employee productivity. Using unified communications can also help businesses have more flexibility and options, such…Continue reading
6 Best Practices for Successful Unified Communications
January 10, 2012 by
Team AppNeta
Unified communications, such as VoIP and video conferencing, can be a huge asset to an organization, as it can enhance employee and business productivity. Most modern unified communications systems are at least partially software-based, with more and more businesses depending entirely on SaaS and cloud applications to run video and voice systems. Often times, deploying…Continue reading
Network Troubleshooting in Today’s Distributed Data Center
September 22, 2011 by
Team AppNeta
Networking Technology, Performance Monitoring
Today’s distributed data centers, with their layers upon layers of virtual and physical devices and systems, are dauntingly complex and getting more so every day. The accelerating adoption of IP-based services like cloud computing, virtual desktop infrastructure and unified communications is further compounding this complexity, while also massively increasing the scope of the network. All…Continue reading
Avoid the VoIP Elephant: Make Sure You and Your VoIP Network are Ready
September 16, 2011 by
Team AppNeta
Networking Technology, Performance Monitoring
How are you ensuring a successful transition before plugging in the first phone? VoIP, Video and Unified Communications are highly cost-effective network services. While your wallet may be breathing a sigh of relief, your network is about to get the wind knocked out of it by the weight of VoIP and video conferencing services. Network performance is…Continue reading
How Are You Monitoring Network Performance for Your Unified Communications?
May 25, 2011 by
Team AppNeta
Networking Technology, Performance Monitoring
The cost reduction and infrastructure consolidation benefits of unified communications and collaboration are so compelling that many organizations are rolling out these services without a solution to manage the user experience. Unified communications monitoring may not be the top priority for businesses. Unified communications aims to converge telephony, messaging, mobile communications, video conferencing and presence-enabled applications onto…Continue reading
How to Solve the Network Performance Challenges of Remote Offices
April 5, 2011 by
Team AppNeta
Networking Technology, Performance Monitoring
Telecommuting in all its forms has been on the rise for years. Today the trend is accelerating dramatically as affordable, cloud-based technology, rising gas prices, and pressure to reduce facilities’ operating costs all converge to make telework more attractive for all—and the enterprise more distributed than ever. Whether they’re checking email on their iPhones or…Continue reading
A Video Conferencing Home Run
March 30, 2011 by
Team AppNeta
As a pre-sales engineer, I see a lot of interesting network performance management scenarios while working with future customers on product trials. I’ve seen everything from a managed switch that had a rogue 10-meg port to a problematic WiFi access point, located in the basement of a hospital! On a recent trial , I was…Continue reading
The Unified Communication Way or the Highway
March 16, 2011 by
Team AppNeta
Particularly in technology, this consolidation can be witnessed in the jump in virtual desktops and virtual servers, both of which leverage resource sharing and economies of scale to save on space, power and ultimately, cost and complexity. At the same time, we are seeing more and more technologies standardize their protocols and use of network…Continue reading