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Browsing posts tagged with: UCaaS
In Brief: Investigating Skype performance
October 2, 2018 by
Zack Selig
Industry Insights, Performance Monitoring
IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Problem A civil engineering firm uses Skype for Business heavily in their day-to-day operations, for both internal and external calls. Since migrating to the cloud last year, it has…Continue reading
3 Skype for Business Challenges for IT to Overcome
December 6, 2017 by
Lea Rabinowitz
Cloud Computing, Performance Monitoring
With Cisco moving to acquire BroadSoft, Unified Communications as a Service platforms are about to seriously streamline. Well, unless you’re Skype for Business. Unlike competing platforms, Skype for Business relies on a myriad of technologies, from a range of vendors, which can make the ecosystem complex to integrate, monitor and manage. The task doesn’t have…Continue reading
UCaaS Company’s Proactive IT Team Solves Critical Problems With AppNeta
October 5, 2017 by
Christine Cignoli
Networking Technology, Performance Monitoring
We’ve got a lot of interesting, forward-thinking customers here at AppNeta, and one network engineer at a unified communications as a service (UCaaS) vendor recently told us about his proactive IT team and company’s efficient support setup. It really embodies the new way that IT teams are thinking about people and process to meet user…Continue reading