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Browsing posts tagged with: UCaaS

IT has to overcome Skype for Business challenges

3 Skype for Business Challenges for IT to Overcome
December 6, 2017 by

Cloud Computing, Performance Monitoring

 With Cisco moving to acquire BroadSoft, Unified Communications as a Service platforms are about to seriously streamline. Well, unless you’re Skype for Business. Unlike competing platforms, Skype for Business relies on a myriad of technologies, from a range of vendors, which can make the ecosystem complex to integrate, monitor and manage. The task doesn’t have
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How a UCaaS company monitors performance with AppNeta

UCaaS Company’s Proactive IT Team Solves Critical Problems With AppNeta
October 5, 2017 by

Networking Technology, Performance Monitoring

We’ve got a lot of interesting, forward-thinking customers here at AppNeta, and one network engineer at a unified communications as a service (UCaaS) vendor recently told us about his proactive IT team and company’s efficient support setup. It really embodies the new way that IT teams are thinking about people and process to meet user
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