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According to our 2019 State of Enterprise IT report, “brand damage” is one of the biggest impacts of poor end-user experience. If you needed an example of what this looks like in action, look no further than Target’s recent string of bad luck and the ensuing social media fallout. On Sunday, June 16th, the company experienced an outage that impacted...

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Tags: network monitoring, network outage, outage, retail, retail monitoring, social media

When monitoring an enterprise network, teams often think that they need to focus squarely on the apps that are deemed “business critical,” and little else. While the logic here isn’t flawed, per se, this approach robs IT of the holistic picture of network conditions they need to truly understand where their network capacity is being spent. Without this full picture...

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Tags: app performance, applications, apps, business and IT goals, business applications, network performance, network performance monitoring, social media, streaming

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