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When Salesforce recently scooped up Slack in a partnership deemed “the most strategic combination in the history of software” (according to Slack’s own CEO), other enterprise cloud providers wasted no time in securing their own blockbuster partnerships to merge cloud-based collaboration tools with larger enterprise software suites. The latest comes from SAP, who has expanded their existing partnership with Microsoft...

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Tags: scalability, scalable, agility, wfa, wfh, work from anywhere, work from home, enterprise network, enterprise IT, enterprise cloud, enterprise transformation, network transformation, cloud transformation, cloud, ucaas, salesforce, Slack, enterprise IT, teams Monitoring, Azure Cloud, Azure, Microsoft Cloud, SAP Cloud, SAP, Microsoft Teams, Microsoft

According to Slack CEO Stewart Butterfield, “the most strategic combination in the history of software” took place this week as Salesforce officially acquired Slack in an all-stock deal valued at $27.7 billion. The acquisition sets up a titanic battle between Salesforce and Microsoft, as Slack is considered the primary competitor to Microsoft’s Teams collaboration platform, which has exploded in popularity...

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Tags: network management, network performance monitoring, enterprise network, enterprise IT, enterprise collaboration, collaboration software, ucaas, SaaS, enterprise software, collaboration tools, voice, video & collaboration, voice & video, voice, cloud computing, cloud, merger, customer 360, Office 365, Microsoft Teams, teams, Microsoft, salesforce, Slack

Task management platform Okta recently released the mid-year update to their 2020 @Work Business Report, and the findings tell a familiar story: The recent meteoric rise in cloud and SaaS adoption has been hard to ignore, and is challenging IT to seek out new solutions. As expected, cloud-delivered UCaaS and collaboration applications continue to see unprecedented growth over the past...

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Tags: network monitoring, network performance monitoring, network management, work from home, remote work, wfh, enterprise WAN, enterprise IT, enterprise networks, video apps, collaboration apps, collaboration tools, collaboration, ucaas, zoom, Slack, Skype, video conferencing, video conference, video call

While just a few months ago Zoom was primarily only familiar within the corporate and tech sphere, the company is now ubiquitous in every facet of our newly-remote daily lives; whether we’re using it to say hi to coworkers, or logging on to host a weekly trivia night with friends or family. Another indicator of Zoom’s newfound popularity? The startup...

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Tags: Slack, video messaging, unified communications, ucaas, video conferencing, application developer, application, developer, app developers, developers, apps, Apple, Facebook, zoom, video conferencing

As enterprises lean on communication apps to keep their teams connected amidst “social distancing,” it’s been a busy few weeks for market leaders Slack and Teams, who have seen their daily active users explode while unveiling major solution enhancements. On Wednesday, Mar 18, Slack unveiled the app’s largest platform redesign in nearly five years. Although the update was in the...

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Tags: ucaas, SaaS, messaging apps, Microsoft Teams, teams, Slack, enterprise communication, communication apps, enterprise network, remote management, remote workers, remote working, remote work, working from home, work from home, network management, network performance monitoring, enterprise IT

Since the earliest days of Silicon Valley, competing tech companies have always been engaged in a virtual arms race for loyal users. Whether it’s PC versus Mac, or AWS versus Azure, there always seem to be at least two dueling behemoths involved whenever a new technology takes the scene. As we’ve covered in recent posts, communication software seems to be...

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Tags: ucaas, teams, Slack, network performance monitoring, network monitoring, Microsoft Teams, Microsoft, messaging apps, communication apps, cloud, applications

AppNeta Performance Manager (APM) provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. Justin previously discussed how to leverage the API to integrate with ServiceNow. Today, we’ll take a look at...

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Tags: API, Slack, Tutorial

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