Archive of posts with tag 'SLA'

With employees at home, the requirements on IT to troubleshoot residential and last-mile ISP network issues is growing, even as inherent visibility into these networks remains lacking. At AppNeta, our active monitoring provides insight into employees’ local networks and last-mile ISP performance to help IT quickly understand the root cause of performance issues. So if that root cause is with...

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We can’t predict the future, but the odds of the US enterprise workforce heading back to the office en masse before the end of the summer (if not 2020) are looking slim. That means that enterprise teams are going to have to get comfortable with the “last mile” residential ISP connections their WFH users leverage to access the network. But...

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With internet connectivity playing such a pivotal role in business, enterprises can’t afford to accept less-than-stellar performance from the ISPs they partner with. Doing so would set the whole business up for failure – and could paint enterprise IT in a bad light when they might not be at fault for poor performance, despite what the users they support might...

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Subscription-based options just keep growing, as music, movies and TV, along with your business-critical SaaS apps, are all available now with various monthly payment methods. IT continues to move in this direction too, with network subscription packages the latest trend. Unlike software applications, networking still requires physical parts. But the idea of SDN and a pay-as-you-go, network as a service...

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The Linux Foundation recently announced the LF Networking Fund to combine the multiple open source projects it’s got in the works. These include Open Daylight, Open Platform for NFV and the Open Network Automation Platform, among others. Part of this initiative includes standardizing projects on a single architecture and processes. These various projects in development may bring interesting new technology...

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Lots of SaaS applications come with their own dashboard to show the metrics they think you in IT might want to see. But like GPS systems in cars, most people choose to use their own phones for driving directions because the built-in system's controls are too complicated. When you’re monitoring a SaaS application like Office 365, you’ll see the dashboard...

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Emerging technologies are making it easier for IT teams to manage the remote offices under their control. SD-WAN deployment is growing quickly, and so are remote locations, which are increasingly a part of many distributed businesses in a whole variety of industries. At its simplest, SD-WAN pairs multiple existing networks and routes their traffic depending on network health or specific...

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IP SLA is a network monitoring capability deployed by Cisco-powered enterprises to measure several network health metrics between locations, but it’s far from a complete network performance monitoring tool. One of our financial service industry customers recently shared how they used PathView Cloud to pinpoint an unexpected WAN provider issue that was missed by IP SLA and PRTG. To review,...

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Our Systems Engineering team regularly helps customers deploy PathView Cloud to measure end user experience at remote offices. One of PathView’s unique features is the ability to measure actual achievable network capacity.  T1 class WAN services are a popular way to connect branch offices to corporate data centers and the Internet. I say ‘T1’ class because businesses are deploying WAN services that...

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Service-level agreements (SLAs) are an interesting concept because unless  there is a major disruption, it is difficult to guarantee they are being met daily. How do you know your carrier is meeting the requirements you are paying for? And if you  are a carrier, how can you prove to your clients that you are delivering the service as agreed? Network...

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