Browsing posts tagged with: service level agreement
Top Metrics for Measuring End-User Experience in Your Cloud Applications
December 19, 2016 by Joe Michalowski
Your work doesn’t end after you’ve signed the dotted line of a well-negotiated cloud services SLA. Even after you’ve settled on an SLA with your service provider, it’s your job to make sure you’re getting what you pay for. This is why service-level agreements are coming under fire as they’re applied to cloud application services.…Continue reading
What Goes into a Cloud Services SLA?
December 7, 2016 by Joe Michalowski
How many cloud services SLAs do you have in place today? As cloud services continue to drive your business, the number will grow and you might become numb to SLA fine print. However, it’s important to ensure each SLA has your best interests in mind. Don’t settle for just any cloud services SLA. Know what…Continue reading