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Archive of posts: 'salesforce' tag
According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...
Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce
When Salesforce recently scooped up Slack in a partnership deemed “the most strategic combination in the history of software” (according to Slack’s own CEO), other enterprise cloud providers wasted no time in securing their own blockbuster partnerships to merge cloud-based collaboration tools with larger enterprise software suites. The latest comes from SAP, who has expanded their existing partnership with Microsoft...
Tags: scalability, scalable, agility, wfa, wfh, work from anywhere, work from home, enterprise network, enterprise IT, enterprise cloud, enterprise transformation, network transformation, cloud transformation, cloud, ucaas, salesforce, Slack, enterprise IT, teams Monitoring, Azure Cloud, Azure, Microsoft Cloud, SAP Cloud, SAP, Microsoft Teams, Microsoft
According to Slack CEO Stewart Butterfield, “the most strategic combination in the history of software” took place this week as Salesforce officially acquired Slack in an all-stock deal valued at $27.7 billion. The acquisition sets up a titanic battle between Salesforce and Microsoft, as Slack is considered the primary competitor to Microsoft’s Teams collaboration platform, which has exploded in popularity...
Tags: network management, network performance monitoring, enterprise network, enterprise IT, enterprise collaboration, collaboration software, ucaas, SaaS, enterprise software, collaboration tools, voice, video & collaboration, voice & video, voice, cloud computing, cloud, merger, customer 360, Office 365, Microsoft Teams, teams, Microsoft, salesforce, Slack
To pin the fast and furious shift in consumer attitudes over the past year on a single crisis would be impossible, as social, economic, environmental and public health issues all converged over the course of 2020 to throw every business’ best laid plans out the window. To try to measure the impact of these simultaneous changes on consumer behavior, Salesforce...
Tags: cloud computing, cloud, digital channels, digital transformation, consumer tastes, consumer trends, salesforce, network management, network monitoring, network performance monitoring, enterprise IT
AppNeta Performance Manager provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. In a past post, I looked at how to integrate AppNeta Performance Manager events into Slack channels. Justin previously...
Tags: API, application performance, application performance interface, cloud applications, cloud apps, network performance, network performance monitoring, salesforce, ucaas, unified communications
Your G Suite Will Now Include Salesforce: Can You Monitor Them Both?
by
Andrew Sanders
on
Gmail is an unquestionable titan. 20% of all emails sent worldwide are sent using the Gmail platform, and a total of 1.2 billion users. This email dominance is reflected in the enterprise versions of its applications, known collectively as G Suite. Gmail and the other G Suite apps are now gaining ground for business use. Over three million business customers...
Tags: G Suite, SaaS applications, salesforce
Salesforce is an integral part of many companies’ sales organizations. It’s a SaaS application that’s billed per head, but the selling point for businesses is the time savings that sales reps can achieve with the organization and optimization of account data. Alas, in a world of app integrations, time savings is not guaranteed, and a business-critical application like Salesforce comes with...
Tags: API, SaaS applications, salesforce
Even the CMO Can Troubleshoot: The Day Salesforce Went Down
by
Damian Roskill
on
One morning last week, I came into the office to find that the folks in our Boston office couldn’t consistently access Salesforce.com. But of course I already knew this. I had gotten an alert from AppNeta Performance Manager that the app wasn’t functioning correctly, so I could quickly troubleshoot the issue. As Chief Marketing Officer (CMO) at AppNeta, it’s definitely...
Tags: AppNeta Performance Manager, IT troubleshooting, SaaS applications, salesforce
Better Salesforce Performance, Better Business Success
by
Christine Cignoli
on
Salesforce uptime and performance have driven plenty of business success. What today’s users like about Salesforce is that it has a lot of customization capabilities and can integrate with other popular, business-critical apps. It’s possible for a company to connect Salesforce with any number of other tools, including email and marketing automation, financial systems and ERP tools, dashboard creators, cloud...
Tags: application deployment, application performance, salesforce
Salesforce is a heavyweight in the SaaS market, and Salesforce problems can affect thousands of users. Salesforce has an online status dashboard that many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However,trust.salesforce.com is really just an internal dashboard Salesforce set up so you can check on whether everything within the Salesforce...
Tags: application performance, monitoring technology, SaaS, salesforce, salesforce performance, network performance, application monitoring, performance monitoring, SaaS monitoring, SaaS performance, enterprise network, enterprise IT
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