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Archive of posts with tag 'SaaS'
It’s official: AppNeta is among the elite winners of the 23rd Annual CUSTOMER Product of the Year Awards from TMC, one of the leading publishers and online communities covering enterprise technology. The CUSTOMER Product of the Year Award recognized 29 vendors for 2021 that have helped advance the call center, CRM, and teleservices industries over the past year, as global...
Tags: network monitoring, network performance monitoring, software, SaaS, cloud computing, cloud transformation, cloud, work from anywhere, work from home, remote workers, remote workforce, remote work, teleservices, CRM, unified communications, UC, contact center, UCaaS, call center, 2021, Product of the Year, Customer Product of the Year Award, TMCNet, CUSTOMER, TMC
This blog is the first in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Let’s be honest. Working from home has its challenges, particularly during the pandemic. For those of us with children there are a host of potential pitfalls. One need only look at some...
Tags: SaaS, UC, UCaaS, analytics, data, IT, enteprise IT, digital transformation, cloud computing, KPIs, KPI, key performance indicators, performance indicators, remote workforce, remote work, work from anywhere, work from home, network performance management, network management, network performance monitoring, performance management, performance monitoring
Opinions on fintech have become a political hot button after activist investors recently used apps like Robinhood to drive GameStop stocks up 4000 percent. But regardless of where you stand on the virtues of the stock market, fintech solutions are everywhere, helping people manage their budgets (Truebill, Mint), estimate the value of property (Zillow, Rentberry) or just pay their friends...
Tags: banking applications, banking app, banking cloud, banking, cloud transformation, cloud computing, finance cloud, finance SaaS, SaaS, asset apps, budget apps, finance apps, proptech, property technology, property tech, financial technology, fintech
According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...
Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, WFA, WFH, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, facebook, microsoft, salesforce
While Microsoft has succeeded in dominating the burgeoning enterprise cloud software market over the past year, AWS continued to reign supreme when it comes to total cloud investments during Q4 2020, with revenues growing 28 percent year-over-year to $12.74 billion. Despite this growth, AWS’s total share of the cloud market slipped slightly from Q4 2019 from 32.4 percent to 31...
Tags: collaboration, Microsoft Teams, Microsoft, UCaaS, SaaS, network architecture, enterprise network, enterprise cloud, cloud migration, cloud computing, Google Cloud, Azure Cloud, AWS cloud, Azure, AWS, network transformation, cloud transformation, cloud adoption
According to Slack CEO Stewart Butterfield, “the most strategic combination in the history of software” took place this week as Salesforce officially acquired Slack in an all-stock deal valued at $27.7 billion. The acquisition sets up a titanic battle between Salesforce and Microsoft, as Slack is considered the primary competitor to Microsoft’s Teams collaboration platform, which has exploded in popularity...
Tags: network management, network performance monitoring, enterprise network, enterprise IT, enterprise collaboration, collaboration software, UCaaS, SaaS, enterprise software, collaboration tools, voice, video & collaboration, voice & video, voice, cloud computing, cloud, merger, Customer 360, Office 365, Microsoft Teams, Teams, Microsoft, Salesforce, Slack
With the pandemic unexpectedly transforming Zoom from a passive business tool to perhaps the defining brand of our socially-distanced times, the tech giant is looking to “give back” a bit this holiday season by removing 40-minute meeting limits over the Thanksgiving holiday. On a non-holiday, free meetings on Zoom are limited to 40 minutes, pushing users to basically re-start their...
Tags: network performance monitoring, network performance, call tips, zoom tips, tips, SaaS, zoom calls, video chat, video conferencing, Thanksgiving, UCaaS, Microsoft Teams, Zoom
When Gartner first introduced the concept of “secure access service edge” (SASE, pronounced sassy) into the enterprise IT lexicon back in August 2019, they had estimated that “by 2024, at least 40 percent of enterprises will have explicit [SASE] strategies,” up from less than 1 percent in 2018. Flash forward to today, and not even Gartner could’ve predicted the smorgasbord...
Tags: DIA, enterprise cloud, cloud computing, enterprise IT, network performance monitoring, network management, network monitoring, CASB, MPLS, VPN, firewall, security, edge computing, edge, secure access software edge, SD WAN, SaaS, SASE, enterprise IT
When it comes to understanding how users actually leverage their SaaS tools, 97 percent of IT executives admit that they lack complete visibility, largely a side-effect of the fact that most enterprise IT teams are taking a reactive approach to collecting user data. What’s most jarring about these insights from the recently published 2020 The State of SaaS Management report...
Tags: SaaS sprawl, SaaS management, collaboration tools, CTO, CIO, enterprise tech, enterprise IT, enterprise, Microsoft Teams, Teams, UCaaS, SaaS
When the world stayed home this past spring and summer, everyone from CEOs to first graders turned to Zoom to stay connected. As a result, “Zoom” has graduated to verb-status, supplanting “hop on a video call” in much the same way we tend to “Google” topics regardless of the search engine. But what has made Zoom the global default for...
Tags: SaaS, UCaaS, unified communications, collaboration, voip, video chat, voice and video, video conference, video call, zoom
When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...
Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, WFH, remote work, work from home
Cloud computing has been viewed as “the way forward” for enterprises for years, but it took a global pandemic for many companies to finally push ahead on their wide-scale cloud migrations. And while many teams had to rush their enterprise-grade cloud transformations to support a suddenly decentralized network footprint, now that the steady march to the cloud has begun, there’s...
Tags: enterprise WAN, enterprise IT, cloud awards, network performance monitoring, network management, network performance, UCaaS, SaaS, cloud apps, cloud adoption, cloud migration, cloud computing, cloud
A survey of 1,283 software engineers, technical leads, and IT decision-makers from across the globe found that 45 percent planned to move the majority of their apps to the cloud in 2020. While 88 percent already rely on cloud infrastructure in some form or another, almost half planned to shift three quarters or more of their workflows into the cloud...
Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise IT, cloud applications, SaaS, cloud apps, enterprise apps, containerization, containers, hybrid cloud, enterprise cloud, cloud adoption, cloud migration, cloud computing, cloud
With teams going remote en masse and across industries, network infrastructures are already being put to the test as a wealth of cloud and web applications travel across diverse network environments to keep far-flung teams in sync. That’s why it’s never been more important that the tools IT teams use to manage and monitor network performance aren’t themselves putting added...
Tags: KPI, management stack, UCaaS, SaaS, branch office, remote office, remote work, enterprise WAN, enterprise network, network monitoring, network management, cloud computing, enterprise IT, network performance monitoring
As enterprises lean on communication apps to keep their teams connected amidst “social distancing,” it’s been a busy few weeks for market leaders Slack and Teams, who have seen their daily active users explode while unveiling major solution enhancements. On Wednesday, Mar 18, Slack unveiled the app’s largest platform redesign in nearly five years. Although the update was in the...
Tags: UCaaS, SaaS, messaging apps, Microsoft Teams, Teams, Slack, enterprise communication, communication apps, enterprise network, remote management, remote workers, remote working, remote work, working from home, work from home, network management, network performance monitoring, enterprise IT
Office workers coast-to-coast are getting their first taste of remote work as COVID-19 (also known as the novel coronavirus) forces many who would normally commute to instead set up work from home (WFH). From March 9 to 15, virtual private network (VPN) vendor Atlas saw usage of VPNs, which enable many companies to safely extend their private networks to remote...
Tags: UCaaS, SaaS, cloud computing, enterprise, enterprise IT, enterprise WAN, network management, network performance monitoring, network performance, virtual private network, vpn, working from home, remote working, remote work, wfh, work from home, coronavirus, COVID 19
Measuring API Performance with AppNeta’s HTTP Monitoring We live in a world of interconnected web services. When someone uses a web application, for instance, that app almost always utilizes other web services, which may in turn use another set of web services, and so on. Web services, through their Application Programming Interfaces (APIs), increasingly represent critical business resources that contribute,...
Tags: UCaaS, SaaS, cloud adoption, cloud migration, cloud computing, cloud, digital transformation, information technology, enterprise WAN, network management, enterprise monitoring, network monitoring, HTTP monitoring, API monitoring, API, HTTP, enterprise IT, network performance monitoring
Not only are branch offices growing in number as enterprises ramp up decentralization, but so is the data being generated at the branch and where that traffic goes. With IaaS and SaaS transforming how apps are delivered to branch locations, these offices are increasingly connecting to both cloud providers and their corporate data centers (if not retiring their dependency on...
Tags: public cloud, hybrid cloud, cloud migration, cloud computing, cloud, IT, enterprise IT, enterprise network, enterprise WAN, SDWAN, SD WAN, MPLS, IaaS, SaaS, remote workforce, remote workers, remote work, work from home, remote location, remote office, branch office, Wifi6, Wifi, 5G, Internet of Things, IoT
In our 2020 Enterprise App Report Card, we touched upon the fact that Microsoft’s comprehensive Office 365 suite of enterprise productivity and collaboration tools is relatively unrivaled among AppNeta customers in terms of sheer users. But the software pioneer may soon be facing some stiff competition from another nearly-ubiquitous tech giant, as it was recently announced that Google is looking...
Tags: enterprise IT, enterprise, Microsoft Office, Microsoft, Office 365, enterprise applications, applications, SaaS, UCaaS, unified communications, UC, Google Cloud, Google, cloud computing, cloud, network performance monitoring
As more and more enterprise workflows migrate to cloud, so go the enterprise jobs, according to data culled by staffing website Indeed.com. The findings show that over the past half decade, the number of inquiries and postings for jobs related to cloud computing have been on a steady uptick, with some cloud-related salaries rising in tandem. From October 2018 to...
Tags: network performance monitoring, network monitoring, network management, LAN, WAN, enterprise WAN, enterprise networking, enterprise network, enterprise IT, SaaS, cloud adoption, cloud migration, cloud transformation, cloud IT, cloud jobs, cloud computing
In an industry where acronyms and initialisms are a dime a dozen, few tech terms are as ubiquitous in the world of enterprise networking as MPLS and SD-WAN. Sure, SaaS, PaaS, IaaS and UCaaS represent buzzworthy new workflows that have changed how enterprise IT teams are managing their tech footprints. But when it comes to the underlying networks that support...
Tags: network performance, network management, network performance monitoring, enterprise network, enterprise WAN, enterprise, UCaaS, PaaS, IaaS, SaaS, LAN, WAN, SDWAN, SD WAN, MPLS
As 2019 comes to a close, 66 percent of companies embraced remote work, and for good reason: When businesses don’t have to gather all of their staff at HQ every day, bosses can broaden their search for talent beyond who is available locally, while giving employees more control of where and when they work, which has been proven to pay...
Tags: network performance monitoring, network technology, Unified Communications, UCaaS, software as a service, SaaS, enterprise IT, network management, network monitoring, tips, remote workforce, remote work
At this rate, the term ‘transformation’ may feel a little tired in the context of enterprise IT and networking, as industry forecasts have been anticipating transformative changes to networking operations for the better part of the last decade. But there are a number of truly transformational initiatives gaining steam across the enterprise space that will be a top priority for...
Tags: AWS, Amazon Web Services, Amazon, network monitoring, network performance monitoring, network management, Internet transformation, cloud transformation, SaaS transformation, SaaS, digital transformation, cloud computing
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Last week, the AppNeta team took to Las Vegas for the 2020 Gartner IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference, where leaders and learners across the tech landscape converged to discuss where things stand today and get a sense of the future of enterprise networking. As expected, the many flavors of network “transformation” underway across the enterprise space was...
Tags: SaaS, cloud, cloud computing, enterprise IT, enterprise WAN, software defined wide area network, software defined WAN, WAN, SD WAN, Artificial Intelligence, AIops, network performance monitoring, networking, IT ops, IT, IOCS, Gartner IOCS, Gartner
From the onslaught of SaaS, to the widespread adoption of cloud, to leveraging the Internet to connect stakeholders across the WAN, there are no lack of special projects that IT has to manage at any given time. In the midst of steering transformations like SD-WAN and DIA adoption, teams need to also execute on their day-to-day marching orders of ensuring...
Tags: network bandwidth, bandwidth, network capacity, network monitoring and diagnostics, network monitoring, network performance, network management, apps, application management, SaaS, cloud computing, network performance monitoring
As with seemingly everything in the retail sector these days, Amazon tends to lead the pack in bringing innovative solutions to its customers and workers. This includes launching a recent telehealth pilot, Amazon Care, designed to better serve employees who otherwise may not have easy access to many standard health services. Now Walmart, the number two e-commerce giant, is following...
Tags: SaaS, cloud computing, network management, network performance monitoring, network, healthcare, amazon care, amazon, walmart, telehealth
The days are getting shorter and the nights colder, which means year-end prediction season is upon us again. As 2019 comes to a close, businesses across industries have had to reckon with significant changes driven by digital transformation and a greater reliance on connected technologies to drive business success. But as fast and furious as the rate of change may...
Tags: edge computing, edge, big data and analytics, BDA, big data, CTO, CIO, network monitoring, cloud migration, cloud, cloud computing, SaaS, enterprise technology, enterprise WAN, enterprise IT, 2020 predictions, 2020
Disbelief is a common theme in our demo process with potential customers. When we use AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta only showing them 46 Mbps? The...
Tags: bandwidth, capacity, end user experience, SaaS, Workday, Office 365, network monitoring, network performance, network performance monitoring, enterprise IT, SaaS performance, apps, applications, application monitoring
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