Archive of posts with tag 'saas'

Think remote work is just a passing fad? Take a look at the businesses popping up in support of the concept, and you might be convinced otherwise. Take, for example, Pizzatime, a new service from digital agency Planetary that organizes virtual pizza parties for teams collaborating from multiple branch locations. Leveraging Slack, the tool takes orders from each team member...

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According to a recent Salesforce report, 71 percent of enterprise IT teams are transforming from “a technology-providing cost center to a value-based service brokerage.” What does that mean exactly? For starters, the IT department of the past was very much a reactionary operation. That’s not to say that IT teams were always playing catch up, but actually the opposite: The...

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Days 2 and 3 at Cisco Live 2019 in San Diego were jam-packed with activity for the AppNeta team. Look no further than Senior Sales Director Mike Mattei’s viral picture from the show floor for proof: Check out Mike Mattei breaking a sweat at #CLUS 2019 in San Diego! Come visit Mike and the rest of the AppNeta team at...

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The opening keynote from Cisco CEO Chuck Robbins started by pointing out that this was the company’s 30th year hosting a version Cisco Live, emphasizing just how much has changed in the tech world since the conference was born in 1989 as “Networkers.” (Shoutout to our intern @JarrettLee828 for leveraging that bit of knowledge for a prize during the show)...

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According to the findings of our 2019 State of Enterprise IT report, only 53.5% of all enterprises are knowingly employing a network performance monitoring solution. That means that despite the fact that enterprises the world over are, by and large, overhauling their legacy networks to embrace enterprise decentralization, only about half of IT teams are even sure they have a...

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According to a recent report from Gartner, anywhere from 20 to 50 percent of enterprise app spending takes place “in the shadows” -- that is, without the knowledge of enterprise IT, and potentially in violation of network policies. Known as “Shadow IT,” the rogue use of apps that leverage WAN capacity has exploded alongside the widespread adoption of SaaS for...

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Network monitoring solutions, by design, should help bring clarity into your management stack. Armed with this clarity, your team can start taking rote tasks out of your day-to-day to help streamline network management from the ground up. Every convenience we can provide -- no matter the scale -- to help speed up deployment or make AppNeta Performance Manager easier to...

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A new report from EMA, a leading IT and data management research group, found that roughly 75 percent of network managers polled think their network performance monitoring (NPM) tools are “insufficient” when it comes to the public cloud. Barely a quarter of those polled believe the tools they currently use fully address their monitoring needs where cloud monitoring is concerned,...

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Hot on the heels of the 2019 Magic Quadrant (MQ) for Network Performance Monitoring and Diagnostics (NPMD) comes Gartner’s Critical Capabilities Report for NPMD, and more great news for AppNeta! Not only did we advance to a Visionary placement in the MQ -- even as the field of qualified competitors narrowed to 16 vendors from 22 in 2018 -- but...

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Delivering visibility is central to everything we do at AppNeta. Not only does our platform allow enterprise IT to see into all corners of their network, but transparency and clarity is central to how we operate as a company, too. It’s fitting, therefore, that AppNeta was named a Visionary in the 2019 Gartner Magic Quadrant for Network Performance Monitoring and...

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It’s a foregone conclusion that the future of enterprise business rests in the cloud. This is especially true when considering what a huge role cloud migration has played within the enterprise space over just the past few years: Spending on cloud computing has grown at 4.5 times the rate of IT spending since 2009, and is expected to grow at...

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Thanks in no small part to the widespread adoption of cloud technology, many of the biggest enterprise success stories of the recent past revolve around a business’ ability to support a distributed workforce. The benefits of this model are easy to see: Teams aren’t confined to the four walls of a central office, which opens up the pool of talent...

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The primary aim of digital transformation -- a phrase that lacks a clear definition, but encompasses swapping out legacy tech for the latest cloud apps -- is to streamline processes across the enterprise. There’s the promise of faster solutions, more connectivity between remote offices, and the ability for business to scale up with ease (and at minimal cost). Done successfully,...

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St. Luke’s University Health Network, founded in 1872, is one of Pennsylvania’s leading healthcare organizations, and is home to the oldest school of nursing in the United States. SLUHN is the fastest-growing hospital system in Pennsylvania. That fast growth means new challenges for the healthcare IT team at St. Luke's, specifically the network engineering team, led by Bryan Smith and Mandy...

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SaaS has some great benefits, such as hands-off management, user self-service and reduced dependence on hardware. It also brings some business considerations that are different from the ones of the past, when IT was run very differently. For example, off-premises apps command monthly subscription fees rather than a multi-year investment. They’re run entirely off-site, cutting down on hardware needs. There...

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4 Steps to Networking (and Productivity) Gold The Olympics in Rio are in full swing which means the world’s best athletes competing in nail-biting competitions... what’s not to love? For most corporate IT Ops teams it introduces new challenges at work... like your colleagues following their favorite athletes by streaming their favorite events to their corporate laptops over corporate WiFi....

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Salesforce is a heavyweight in the SaaS market, and Salesforce problems can affect thousands of users. Salesforce has an online status dashboard that many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However, trust.salesforce.com is really just an internal dashboard Salesforce set up so you can check on whether everything within the...

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Sometime in the past ten or so years, we’ve come to treat the Internet as a revered state of mind, rather than a repository of information. I say “we” knowing I’m not alone here. When I first started using the web, I remember happily tolerating near-daily Hotmail outages and being really delighted when a coworker (the IT guy, of course)...

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I’m often guilty of sticking my head in the sand, ignoring very small details that could turn into big problems later on. Like when Netflix told me my credit card was about to expire, but it seemed like such a boring task, so I ignored them…till the day Netflix stopped working. I grumbled at the TV for awhile, then wasted...

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Many of our enterprise clients are growing and expanding to more remote locations around the world, especially in areas of high economic growth such as China and India. Accelerated business growth can be exciting and full of potential, but it comes with lots of strategic and tactical challenges for the business. When it comes to remote locations in heavily regulated...

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Once found mostly in small- and medium-sized business environments, software as a service (SaaS) has now established itself firmly as the preferred solution for new software deployment in the enterprise. Concerns about security and control have been overshadowed by the low entry cost and fast ramp-up of SaaS solutions compared with in-house deployments. Marketing no longer has to wait weeks...

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Department managers need to be aware of the productivity issues their teams are having, particularly with respect to the applications they need to use throughout their workday to get their jobs done. Today’s organizations are using SaaS applications more predominantly — sales, service and support departments are usually relying on Salesforce to provide them with critical customer data, while the...

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With the increasing use of SaaS applications, companies require new performance monitoring strategies. They need solutions that can provide the visibility and insights needed for continuous monitoring focused on the end user experience and immediate, precise troubleshooting of SaaS application performance. At Microsoft Ignite, Microsoft’s largest and most comprehensive technology event, we’ll be exhibiting our SaaS Application Monitoring (SAM) solution,...

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More and more companies are implementing SaaS applications for conducting their most critical business processes. With SaaS apps, the IT department may not be responsible for providing technical support, but they are responsible for ensuring a positive experience for the end-users in their organization. We developed our SaaS Application Monitoring (SAM) solution to provide technology professionals with visibility into the...

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At AppNeta, we focus on meeting the needs of technology professionals who build and operate custom web apps, as well as those who support the end-users of SaaS-based external applications. Our SaaS Application Monitoring (SAM) solution was developed to provide technology professionals with visibility into the end-user experience for critical SaaS and cloud-based business apps. SAM measures the performance, availability,...

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As recently reported by Forrester, large enterprise adoption of SaaS will drive its adoption rate to 50% of surveyed companies planning to adopt new SaaS Services within the next year. The reasons for this growth are clear, SaaS services offer low up front costs, fast time to value and are accessible everywhere for a mobile workforce. This transition sounds ideal...

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In theory, since PaaS applications can be built using common standards and tools, it should be the same for building capabilities to monitor those applications. With less customization there should be easier monitoring, right? Well, if the content of the article, “Study: PaaS Market to Top $6.94B by 2018,” written by Chris Talbot in Talkin’ Cloud holds true, companies would...

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We’re always keeping watch for the latest analyst report on the Application Performance Monitoring (APM) market and few have caught our eye more than the report recently released by Gigaom Research entitled “Sector Roadmap: Application-management solutions for distributed and cloud environments.” Written by well-known APM expert, author and analyst, Bernd Harzog, the report delves into the numerous current challenges for...

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To monitor SaaS applications, IT teams have been using traditional application monitoring tools that are for monitoring internal applications — looking at servers and devices on the network to make sure they are functioning properly. However, SaaS applications aren’t on their network — they are over the Internet and in the cloud — making these tools insufficient for monitoring SaaS...

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When a Salesforce downtime occurs, it gets a lot of notice. You see it picked up on Twitter and in the press. With 93,000 customers around the globe, Salesforce is the poster child for SaaS services. Whenever there’s an issue, people start to question it and cloud services in general. If you look at the numbers, Salesforce is actually much...

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A recent analyst firm research paper commented that organizations that have the capability for measuring the quality of the end user experience are twice as likely as other companies to improve their brand reputation and 75% more likely to improve employee productivity. This comment validates that you need to measure the end-user experience, but it also suggests that if you...

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As companies turn to SaaSas a low cost, highly scalable, and agile way to host new applications, a number of cloud performance management and monitoring solutions are appearing. Salesforce led the CRMs in moving off of dedicated hardware, and other types of applications like email, project planning, and even EHR have followed suit. Moving away from installed software side-steps a...

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One of the many challenges facing organizations these days is that certain parts of the business are either moving to SaaS or is already in the cloud. This brings a unique problem for everyone responsible for maintaining the web applications' availability, performance, and functionality. Organizations often struggle to secure and protect business and customer data. In the past, all the...

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Only two years ago, the average company adopting SaaS applications was a 50-person company, mainly because smaller companies were inclined to not invest in on-premise solutions. Since then, there’s been a shift and SaaS has become the standard for any company implementing business applications or services. Even the largest companies in the world are now adopting SaaS applications and services,...

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Boston-based AppNeta evaluated for completeness of vision and ability to execute BOSTON — January 6, 2013 — AppNeta, the leading provider of Full Stack Application Performance Management solutions, today announced that Gartner has positioned AppNeta as a Challenger in the “2013 Gartner Magic Quadrant for Application Performance Management.” For a complimentary copy of the report, visit www.appneta.com. "AppNeta’s integrated, cross-platform...

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A Salesforce Performance Dashboard that Actually Measures the Performance to You Salesforce is the poster child for Saas services, and any company starting new customer-focused programs is very likely to have Salesforce at its core. With the Force.com ecosphere of thousands of partners and tens of thousands of add-ons and integrations, Salesforce is a critical for the 80,000+ business who...

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Today, we launched an important milestone for AppView Web: free trials for everybody! Monitoring performance has historically been a cumbersome process, including multiple phone calls with sales reps, paperwork trades back and forth, and delays that give any performance problem more than enough time to go away on its own. AppView Web's unique outside-in perspective eliminates almost all of the...

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Now more than ever, IT teams need to know exactly what is happening on the network, and which users and devices may be contributing to performance degradation. This level of insight is essential to gauging the impact that various activity has on the network – and ultimately to ensuring the performance of IP-based applications like cloud services, SaaS tools, VoIP,...

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The advantages of Software-as-a-Service (SaaS) versus on-premise deployments are well known. Among the most notable from an IT perspective are: Remote, hassle free upgrades and maintenance, shorter deployment time and no configurations (minutes vs. months for a phased implementation) Cost savings in infrastructure and human resource requirements Reduced business risk due to lower upfront costs and faster implementation But even...

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Network performance management solutions are supposed to make IT’s job easier, but implementing the solution can be a nightmare. IT departments just don’t have the budget or the staff to deal with traditional network performance management solutions that require software to be purchased and installed, or that demand manual software installation, configuration and upgrades. Deployment also encompasses not just what it...

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Service-level agreements (SLAs) are an interesting concept because unless  there is a major disruption, it is difficult to guarantee they are being met daily. How do you know your carrier is meeting the requirements you are paying for? And if you  are a carrier, how can you prove to your clients that you are delivering the service as agreed? Network...

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An increase in cloud services means more remote office-based users than ever. According to studies by Gartner and others, 85% to 90% of the average company’s employees now work away from the main corporate office taking full advantage of our cloud era. Those remote workers still need the same high-quality experience of application access and performance as employees at headquarters, especially...

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Remember when data, video and voice networks were separate? Before cloud was a buzz word, cellphones were only for calls, virtualization was in its infancy and what’s an iPad? Considering all of these changes, it seems an impossible job for network teams to maintain high functioning networks and applications with the flood of changes we have experienced throughout the IT...

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It is a long accepted practice to build three-tier data center LANs based on access, distribution and core switches. But now data center LANs are being re-architected to meet the demands of virtualization, SaaS and cloud computing. The question now is, what architectures and technologies are appropriate  for this new purpose? For example, what is the best alternative to the...

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The education industry is embracing cloud computing more rapidly than any other sector excluding large enterprises. According to recent studies by IDC and CDW, today more than one-third of higher education IT departments are either implementing or maintaining cloud-based systems. Among the most compelling benefits that cloud-based services offer educational institutions are: Low-cost, anytime/anywhere accessibility to high-end computing resources The...

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With the meteoric rise in enterprise deployments of IP-based services, network performance management has joined security at the top of every CTO’s list of concerns. It has become imperative to monitor end-to-end network performance from the point of delivery to the point of consumption from the user’s perspective, in order to know whether service levels are being met. For many...

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The cost reduction and infrastructure consolidation benefits of unified communications and collaboration are so compelling that many organizations are rolling out these services without a solution to manage the user experience. Unified communications monitoring may not be the top priority for businesses. Unified communications aims to converge telephony, messaging, mobile communications, video conferencing and presence-enabled applications onto a common, IP-based network. But...

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In today’s business climate, organizations are risk averse and looking for rapid payback on their IT investments. These are key reasons why cloud computing and Software-as-a-Service (SaaS) deployments have become so popular so quickly – and why time-to-value is now a focal criteria in evaluating IT solutions. Time-to-value is fundamentally a measure of customer experience. How high are the time,...

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High-definition video conferencing from your computer or mobile device out to anyone, anywhere has arrived. While all tiers of the video conferencing and telepresence marketplace are experiencing strong growth, the biggest leaps are happening with low-cost, desktop- and browser-based “single-codec” systems. Among the many options in this burgeoning space: Tandberg, now owned by Cisco, offers a range of office, desktop and mobile...

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Web-based service delivery models like cloud computing, SaaS and VoIP are revolutionizing IT. These distributed deployments offer cost, scalability and manageability advantages too compelling to pass up. But the performance of web-based applications is heavily dependent on the networks that deliver them to remote sites. A host of variable, intermittent factors can crash business-critical services. Network issues like jitter, packet...

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Software-as-a-Service (SaaS) deployments are irresistibly appealing to organizations of all sizes, especially those with multiple sites. From browser-based access, to painless installations and upgrades, to minimal IT overhead, seamless scalability, and lower TCO, SaaS is a smart, cost-effective option. SaaS differs from “cloud” in that SaaS applications can be hosted inside a company’s firewall, as well as remotely. More and...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! With the growing frenzy over cloud-based services and the recent announcements about managed cloud services, it is clear that we are looking at the future of business technology, one that merges critical business services with the cost efficiency, speed and easy integration of the internet. But, as...

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We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. According to Gartner, 95 percent of surveyed organizations plan to increase or maintain SaaS deployments, stating that cost savings are the biggest benefit for the appeal SaaS products. Unlike traditional applications that require a lump-sum investment and time to deploy...

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Retire network diagrams, you say?  How will you know where the servers are? What about the network connecting everything together? Isn’t this stuff important? Yes, absolutely! All of the above is important, but the details are becoming increasingly less important to you. Network diagrams are a great for documenting the details of all the pieces that come together to delivery...

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