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Archive of posts with tag 'SaaS providers'

WiFi Networks, SaaS Providers and the Challenges They Bring IT
by Christine Cignoli on

The cloud/SaaS honeymoon usually ends pretty quickly for IT teams supporting various cloud and SaaS applications. The loss of control over SaaS apps can be a surprise for IT, even as it also frees up time. IT team members are now at the mercy of SaaS application providers, which decide when upgrades will happen and when maintenance windows and planned...

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Tags: network monitoring, SaaS providers, WiFi monitoring

As more enterprises move their applications and services to the cloud, we see a clearer focus on ensuring good application performance for users. That’s beneficial for end users and for organizations focused on DevOps and apps. And it’s a smart business decision—just look at recent APM provider acquisition data to see the size of this industry. Application teams want to...

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Tags: application performance, cloud providers, SaaS providers

Why IT Needs to Hold SaaS and Cloud Providers Accountable
by Christine Cignoli on

In an era gone by, IT teams mostly worked on hardware and software—strictly the technology part of IT. Buying the tools that the business needed was mostly a one-off annual purchase, or maybe more frequent if new products were needed. IT teams spent time interacting with vendors or systems integrators, but it was fairly transactional. Today, IT teams still decide...

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Tags: cloud providers, SaaS providers, SLAs

Take Failure Off Your Cloud Migration Checklist
by Christine Cignoli on

With cloud computing, you’ve got a lot to think about when picking providers. Check out this cloud migration checklist that’s along the lines of moving to a new house. It’s a good breakdown of the individual steps of a cloud migration. As an IT person in the modern world, you’ll probably be able to add your own opinions to this...

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Tags: cloud migration, cloud services SLA, SaaS providers

Tips for Mastering Your SaaS Provider Relationship
by Christine Cignoli on

In this modern world of IT, you’ve probably got some new colleagues in your life—namely, the cloud and SaaS providers who now hold your infrastructure in their hands. These business relationships—yes, they’re technology-based, but cloud and SaaS are business models—will become as important to your IT team and your company as the hardware and software you used to install. Once...

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Tags: SaaS applications, SaaS providers

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