The Latest in Performance Monitoring and End-User Experience
Browsing posts tagged with: SaaS monitoring
Performance Monitoring That Works for Both IT Operations and Application Owners
December 14, 2017 by
Lea Rabinowitz
Cloud Computing, Industry Insights
From the earliest days of online-dating services, “love algorithms” searched almost exclusively on what clients deemed to be their ideal characteristics in a partner. Singles would check boxes on hair color, religion, location, and interests, and wait for the results. Undoubtedly, what came out didn’t really align with the kind of partner they were actually…Continue reading
Make Your ServiceNow Implementation Work Without Issues
December 12, 2017 by
Lea Rabinowitz
Cloud Computing, Networking Technology
When companies move ahead on implementing ServiceNow, it’s not just for a better ticketing system. The SaaS application claims to replace unstructured work patterns with intelligent workflows, improve service levels, energize employees and enable enterprises to work at light speed. That’s a tall order, even for a powerful platform that automates and connects workflows and…Continue reading
3 Skype for Business Challenges for IT to Overcome
December 6, 2017 by
Lea Rabinowitz
Cloud Computing, Performance Monitoring
With Cisco moving to acquire BroadSoft, Unified Communications as a Service platforms are about to seriously streamline. Well, unless you’re Skype for Business. Unlike competing platforms, Skype for Business relies on a myriad of technologies, from a range of vendors, which can make the ecosystem complex to integrate, monitor and manage. The task doesn’t have…Continue reading
Go Beyond Skype’s Minimum Network Requirements for Best Results
November 29, 2017 by
Lea Rabinowitz
Cloud Computing, Performance Monitoring
Skype for Business has an uptime guarantee of 99.9%, which is just about as good as you can ask for in this era of SaaS and cloud apps, right? Dealing with about 8 hours of downtime a year doesn’t seem terrible. However, designing your Skype for Business deployment specifically to meet the minimum network requirements…Continue reading
APIs Connect Apps—And Slow Them Down
October 30, 2017 by
Christine Cignoli
Cloud Computing, Performance Monitoring
APIs build bridges between applications. Now that companies are moving quickly to cloud-based and SaaS applications, these APIs are a lifesaver. Just one application can have any number of APIs connecting into it, creating a web of communication among important business-critical applications. This API economy has become another facet of modern infrastructure that IT teams…Continue reading
Build an Office 365 Monitoring Dashboard That Isn’t Missing Critical Information
October 16, 2017 by
Christine Cignoli
Cloud Computing, Performance Monitoring
Lots of SaaS applications come with their own dashboard to show the metrics they think you in IT might want to see. But like GPS systems in cars, most people choose to use their own phones for driving directions because the built-in system’s controls are too complicated. When you’re monitoring a SaaS application like Office…Continue reading
How to Manage Apps and Make IT Life Easier
March 10, 2017 by
Christine Cignoli
So, were any of you looking for yet another business SaaS app to support? No? Well, your users might have other ideas. Google announced at its industry event this week that it’s splitting the Hangouts app into two: one application for video, and one for chat. That’s aimed at competing with the popular business chat…Continue reading
SaaS, IaaS or PaaS: Which Cloud Migration Option Is Right for You?
February 21, 2017 by
Joe Michalowski
Cloud Computing, Networking Technology
Can you believe it’s only been 4 years since cloud computing really went mainstream? It feels like our businesses have been relying on the cloud for so much longer. However, companies still aren’t 100% in the cloud, and hybrid and multicloud deployments are becoming popular, so choosing the right cloud technology is a constant consideration…Continue reading
Take Control of the Double-Edged SaaS Sword
February 9, 2017 by
Joe Michalowski
Cloud Computing, Performance Monitoring
SaaS has become the way of the world for enterprise application delivery. The vast majority of enterprises now trust the software-as-a-service model for everything from niche applications to mission-critical tools. However, SaaS applications are a bit of a double-edged sword. The cloud-based model offers the agility necessary to stay ahead of digital demands, with improved…Continue reading
The App’s Eye View of 2017
January 19, 2017 by
Christine Cignoli
Industry Insights, Networking Technology
Our outlook for the year in technology is pretty rosy. Businesses of all stripes are getting more agile and more cloud-savvy. They’re using SaaS apps and cloud services for all kinds of workloads, discovering new capabilities as cloud technology matures. IT teams are looking at the big picture to help users have better experiences. We…Continue reading