The Latest in Performance Monitoring and End-User Experience
Browsing posts tagged with: SaaS applications
Cloud-Native Computing Takes Over IT Infrastructures
April 6, 2018 by
Christine Cignoli
Cloud Computing, Industry Insights
“Cloud-native” technology has likely come across your radar screen at some point in the last few years, but what does it mean, exactly? There’s a good explainer here on cloud-native computing, a concept that runs through any cloud service. Any applications, architectures, platforms and processes that work toward increasing IT’s ability to change and reduce…Continue reading
SaaS Application Monitoring: Seeing the Forest and the Trees
February 8, 2018 by
Christine Cignoli
Cloud Computing, Performance Monitoring
Software as a service (SaaS) tools and applications are now ubiquitous. Research firm Forrester puts it simply: “If you aren’t using SaaS broadly, you’re falling behind.” Why? Because data shows that SaaS “is increasingly the foundation for business opportunities.” Sounds like the perfect solution. But SaaS comes with a unique challenge: The rapid rise of…Continue reading
Who’s Winning in the Cloud ERP Software Market?
February 6, 2018 by
Andrew Sanders
Cloud Computing, Industry Insights
For some time, there’s been a quiet war going on between the top three providers of enterprise ERP software—SAP, Oracle and Microsoft. Lately, that war has been taking place on a new front: the cloud. All three major players have pushed out cloud versions of their flagship ERP software within the last few years, with…Continue reading
3 Tips to Tackle Common Help Desk Challenges
January 17, 2018 by
Lea Rabinowitz
Cloud Computing, Performance Monitoring
Imagine being under the microscope, while also shouldering the responsibility of company-wide productivity. That’s IT in a nutshell, with the help desk as the front line for any dissatisfaction or service interruptions that end users experience. In the past, with on-premises solutions, being the enterprise hero who could solve a problem quickly was difficult. Now,…Continue reading
Tackle SaaS Application Sprawl With Orchestration, Better Security Measures
December 21, 2017 by
Christine Cignoli
Industry Insights, Networking Technology
Is SaaS sprawl creeping in to your enterprise environment? Orchestration might be a good goal for 2018. Building an orchestration environment means that IT’s resources, services and workflows are available to users in a self-service way. So for cloud deployments, a cloud orchestration system means that there’s a specific workflow to follow when a business…Continue reading
G Suite Gains Enterprise Ground as Users and IT Get More Comfortable
December 20, 2017 by
Lea Rabinowitz
Cloud Computing, Performance Monitoring
G Suite is still the underdog compared to Microsoft Office 365. What’s keeping enterprises away? With Google dominating the consumer space, introducing it into the workplace seems like a natural fit for employee experience and productivity. The problem is, enterprises are ingrained in the Microsoft stack, and have been building entire workflows around Office products…Continue reading
SaaS Apps and Modern Networks Need Strong Management
December 15, 2017 by
Christine Cignoli
Cloud Computing, Industry Insights
Here’s a philosophical question for network engineers everywhere: What does stability mean, anyway? The inimitable Ethan Banks offers some time-tested, practical tips on what makes for lasting network stability today. One important piece of advice is to control your impulses to play around with network features and functionality. Don’t experiment in a production environment, and…Continue reading
Make Your ServiceNow Implementation Work Without Issues
December 12, 2017 by
Lea Rabinowitz
Cloud Computing, Networking Technology
When companies move ahead on implementing ServiceNow, it’s not just for a better ticketing system. The SaaS application claims to replace unstructured work patterns with intelligent workflows, improve service levels, energize employees and enable enterprises to work at light speed. That’s a tall order, even for a powerful platform that automates and connects workflows and…Continue reading
Your G Suite Will Now Include Salesforce: Can You Monitor Them Both?
December 11, 2017 by
Andrew Sanders
Cloud Computing, Performance Monitoring
Gmail is an unquestionable titan. 20% of all emails sent worldwide are sent using the Gmail platform, and a total of 1.2 billion users. This email dominance is reflected in the enterprise versions of its applications, known collectively as G Suite. Gmail and the other G Suite apps are now gaining ground for business use.…Continue reading
Using SaaS and Cloud Require Careful Data Wrangling
December 8, 2017 by
Christine Cignoli
Cloud Computing, Industry Insights
The annual AWS re:invent conference wrapped up this week, with more than 43,000 attendees gathering. Some hot topics included AI and machine learning, but the bigger picture revolved around Amazon’s work to continue its public cloud dominance, according to this account. Microsoft and Google continue to work to take market share away, though AWS had…Continue reading