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Archive of posts with tag 'retail'

While October may seem like an early start to the holiday shopping season, timing is hardly the most unusual thing about this year’s festivities, as the global pandemic effectively shelves the traditional “Black Friday” boon for brick-and-mortar retailers in favor of earlier digital flash sales. The combination of Amazon’s early Prime Day event along with an increase in early online...

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Tags: network visibility, network management, network performance, network performance monitoring, enterprise IT, enterprise network, retail IT, retail network, retailers, retail, online retail, digital commerce, ecommerce, online shopping, holiday shopping

Bargain hunting has become nearly as synonymous with Thanksgiving as turkey and football, thanks in no small part to the rise of omnichannel retail. In fact, a recent study found that consumers who shop both online and in-store over the holiday season are prone to spending twice as much compared to buyers who only leverage a single channel in the...

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Tags: online store, online shopping, multichannel retail, multichannel, ecommerce, holiday shopping, holiday season, holiday, thanksgiving, black friday, digital transformation retail, digital transformation, retail, omnichannel retail, omnichannel

Another week, another round of mixed-messages for the retail sector, as a string of recent news continues to paint a fuzzy picture for the future of the industry as it reckons with digital transformation. First up was a report from Best Buy that delivered about as mixed a message as market watchers could imagine. While the brand’s latest earnings report,...

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Tags: network performance monitoring, network monitoring, innovation, digital transformation, retail, supply chain, automation

According to the latest figures from the Commerce Department, online shopping has overtaken grocery stores and restaurants in terms of retail market share to become the second largest category in this sector, trailing only vehicle and auto parts sales in the United States as of this June. As to be expected, a great deal of the surge in popularity for...

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Tags: retail, online shopping, omnichannel, network performance monitoring, network monitoring, multichannel retail, multichannel, mobile shopping, amazon

According to our 2019 State of Enterprise IT report, “brand damage” is one of the biggest impacts of poor end-user experience. If you needed an example of what this looks like in action, look no further than Target’s recent string of bad luck and the ensuing social media fallout. On Sunday, June 16th, the company experienced an outage that impacted...

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Tags: network monitoring, network outage, outage, retail, retail monitoring, social media

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall performance slowdowns for a large...

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Tags: customer, distributed app, in practice, IT troubleshooting, network performance monitoring, retail, Use case

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