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Archive of posts with tag 'remote worker'

Across industries, work-from-home (WFH) became the new normal over the past few weeks, forcing enterprise IT teams to push the gas on their network transformation projects, or start fast-tracking new ones altogether to support a deluge of remote users. Fortunately, AppNeta Performance Manager is here to ensure enterprise IT teams rise to the occasion and can gain the remote visibility...

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Tags: cloud computing, remote workforce, remote office, remote worker, remote work, wfh, work from home, enterprise network monitoring, enterprise network, enterprise WAN, enterprise IT, network monitoring, Network Performance Monitoring, AppNeta

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

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Tags: Artificial Intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

Google recently published an eye-opening report that looked at the impact of remote work on large organizations, a topic the behemoth search engine-cum-tech monolith is well suited to explore. After all, according to the company, at least 30 percent of all meetings held between employees involve at least two time zones. That makes sense when you consider that 2 in...

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Tags: cloud computing, decentralized business, distributed enterprise, enterprise IT, google, IT, network performance monitoring, NPM, NPMD, remote office, remote work, remote worker

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