Archive of posts: 'remote work' tag

Enterprise IT has been in a near constant state of change over the past few years, as worker access remained largely in flux and lines of business were abruptly transformed forever. In this new reality, the enterprise network has become the connective fiber of the business, allowing workers to stay in touch with customers and workflows regardless of their physical...

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Tags: compliance, IT solutions, hybrid cloud, cloud, edge, network transformation, digital transformation, IT transformation, IT, tech stack, network monitoring, work from anywhere, work from home, remote work, hybrid work, network management, network performance monitoring

Enterprise IT spending is set to jump 5.1 percent in 2022 as businesses invest upwards of $4.5 trillion into new technologies and services. According to the research from Gartner, enterprise software will see the highest spend this year of all IT categories, with investments totalling $750 billion in 2022—an 11 percent jump from 2021. This comes after two years of...

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Tags: Citrix, SaaS, software, IT services, Gartner, work from home, remote work, work from anywhere, hybrid work, enterprise cloud, enterprise IT, network monitoring, network management, digital transformation, budgets, IT

Digital transformation has touched nearly every corner of the enterprise over the past two years, with many businesses already on their second or third major network overhaul since the pandemic began. What’s become clear for many IT leaders is that digital transformation isn’t one single project, but an ongoing process that encompasses the fluid nature of business in a decentralized...

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Tags: hybrid work, remote work, work from home, work from anywhere, cloud transformation, enterprise, network performance monitoring, network monitoring, network management, cloud, network transformation, distributed enterprise, decentralization, digital transformation

Over the course of the pandemic, enterprises have bounced back-and-forth on their office return plans, while (intentionally or not) experimenting with new hybrid work schedules to strike a balance between worker safety, comfort and productivity. One of the biggest takeaways from this forced-trial in hybrid work is that whether in the office or not, clocking in from 9am to 5pm,...

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Tags: security, observability, visibility, network management, network performance monitoring, hybrid work, remote work, work from anywhere, work from home

By October 2021, there had been more data breaches reported in the United States than during the entirety of 2020, with more victims reported in Q3 2021 than Q1 and Q2 of 2020 combined. With data theft on an upward trajectory at the same time that much of the global workforce is undergoing a hybrid work transformation, it’s incumbent on...

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Tags: observability, visbility, MTTI, work from anywhere, hybrid work, remote work, VPN, SDN, DIA, SD WAN, proxies, edge, swg, network security, network performance monitoring, network monitoring, network management, security, SASE

More than 20 million jobs in North America that used to be office based will be fully remote by the end of 2022, according to a recent report. This comes as more than a quarter of the professional workforce (ie. those with salaries exceeding $100,000) makes their Covid-era work-from-home accommodations permanent. Still, businesses and municipal governments have worked hard to...

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Tags: network performance monitoring, network monitoring, network management, network performance, remote jobs, engineer, software, professional, Ladders, hybrid work, remote workforce, remote work, work from home, work from anywhere

As the third calendar year of the pandemic approaches, remote work is no longer a “new normal” but an operational standard at many companies, as more than 53 percent of new workers hired over the past 18 months were onboarded remotely, according to a new survey. The research, conducted by Microsoft in association with YouGov, found that more than half...

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Tags: future of work, study, report, microsoft, work from office, work from anywhere, work from home, hybrid work, remote work, DEM, digital experience monitoring, digital experience, network performance monitoring, network monitoring, network management

Product News: macOS Update
by Dean Jackson on

In the latest 13.6 Monitoring Point release, we’ve made significant improvements to Work From Anywhere workforce visibility, allowing you to keep these users productive at all times. macOS This release pays special attention to your macOS workforce. macOS Monterey - Support for the latest macOS. macOS M1 CPU - Support for Apple’s newest generation of laptops. WiFi 6 - 802.11ax...

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Tags: updates, visibility, hybrid work, remote work, work from anywhere, work from home, WFH, VPN, wireless, Apple, monterey, link speed, signal strength, cpu, apple, macOS, appneta, product

It goes without saying that UC and UCC tools are the lynchpin of the remote workforce. Without the ability to dial up a far-flung coworker in seconds via the desktop, remote users are truly cut off from the people and resources they need to be productive. But as workers begin returning to the office and users adopt an actual work-from-anywhere...

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Tags: Stories From The Wire, podcast, network performance monitoring, network monitoring, network management, work from anywhere, work from home, remote work, hybrid work, ucc, unified communications, UC, collaboration, video, voice

We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Anthony Younes, Sales Manager. What do you do at work? My number one priority is to do everything in my power to help all of my team members reach their potential. What are...

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Tags: culture, IT, jobs, tech, sales, hiring, hybrid work, work from home, work from anywhere, remote work, AppNetians, Meet Our Team, Meet Our Network

As many enterprises close in on a second year of pandemic-induced remote work, research conducted by Poly has found that workers increasingly favor a work-from-anywhere approach—and are increasingly willing to advocate for this new flexibility. “Employees have had a glimpse of a different life. Their expectations have changed. They want to enjoy greater balance in their lives and will act...

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Tags: future of work, UC, Poly, work from anywhere, work from home, hybrid work, remote work, network performance monitoring, network monitoring, Network management

In Q3 2021, Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion. But Microsoft wasn’t the only Big Tech company that saw their fortunes grow thanks to a hunger for enterprise cloud during 2021: AWS saw cloud revenue jump by 39 percent to more than $16 billion last quarter, while Google Cloud saw revenue jump 45 percent to...

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Tags: work from home, work from anywhere, hybrid work, remote work, network performance monitoring, network monitoring, network management, cloud migration, cloud computing, cloud transformation, cloud adoption, google cloud, amazon, aws, microsoft, \Azure, cloud computing, network management

We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Jason Sherin, Principal Software Developer. What do you do at work? I build new features and fix existing issues. I’m also getting more into feature design and architecture. Can you tell us about...

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Tags: AppNetians, remote work, work from home, work from anywhere, hiring, tech jobs, software developer, peopleops, meet our network

As the United States embarks on a $65 billion expansion of the nation’s broadband infrastructure, research conducted across the pond shows that bridging the digital divide can do much more than just level the playing field when it comes to job access. According to a survey of almost 300 real estate agents in the United Kingdom, broadband quality was considered...

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Tags: relocation, remote work, hybrid work, work from anywhere, work from home, home value, real estate, infrastructure bill, infrastructure, broadband, network management, network monitoring, network performance monitoring

The Biden Administration’s long-debated Infrastructure Bill (or at least a big portion of it) is one presidential signature away from being put into action. Along with a focus on updating the United States’ roads, rails and public transit infrastructure, $65 billion of the $1.2 trillion price tag will go to increasing broadband access; both in terms of literal availability and...

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Tags: hybrid work, remote work, work from home, network performance monitoring, network management, work from anywhere, digital divide, Biden, Infrastructure Bill, commerce department, commerce, FCC, telecom, wireless, cable, infrastructure, internet, internet access, wifi, broadband

As workers across industries proved their ability to deliver results working remotely over the past 18 months, the dynamics of the labor market changed drastically. Where employers once held the sway in vetting among pools of candidates within tight labor markets, there are now more than 11 million job openings nationwide today (and not enough workers to fill them) as...

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Tags: remote workforce, remote hiring, network monitoring, network management, network performance, network performance monitoring, tech jobs, recruitment, hiring, wfh, wfa, hybrid work, remote work, work from anywhere, work from home

Businesses continue struggling to define a clear back-to-office strategy as both a prolonged pandemic and a major shift in attitudes toward office work have forced employers big and small to accommodate hybrid, work-from-anywhere schedules. On the big end of the equation is Amazon, who this week shifted their office return plans yet again by abandoning the January 2022 deadline for...

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Tags: enterprise cloud, enterprise network, enterprise IT, enterprise, network performance monitoring, network monitoring, network management, flexible work, future of work, google, facebook, twitter, hybrid office, remote work, hybrid work, work from anywhere, work from home, amazon

It’s estimated that by 2025, more than 100 zettabytes of data will be stored in the cloud. That not only represents a massive amount of data (to put it in terms end users might be able to digest, one zettabyte equals a trillion gigabytes), but roughly half of all the total global data forecast to be collected by 2025. For...

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Tags: hybrid office, remote work, work from home, hybrid work, work from anywhere, SaaS, outside in monitoring, cloud management, cloud monitoring, network management, network monitoring, network performance monitoring, TMC, awards, cloud computing, cloud

We talk a lot about the larger wide area network when discussing the biggest Work-From-Anywhere (WFA) challenges facing IT teams today. But nothing is more challenging than trying to make a local impact on end-user experience when you’re many miles away from the source of the problem. This was the resounding theme of the past year and a half, as...

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Tags: network management, host monitoring, application monitoring, network monitoring, future of work, remote work, work from anywhere, work from home, cloud, applications, network performance, cpu, host metrics, host, wireless, wifi

Despite committing to a work-from-anywhere policy across much of their workforce, Google just broke the pandemic record for a commercial real estate sale by committing $2.1 billion toward a new office in New York City. This comes as the company details plans to grow their workforce in New York City from 12,000 to 14,000 employees, with many (if not most)...

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Tags: real estate, network performance monitoring, network management, network monitoring, visibility, observability, hybrid office, work from home, work from anywhere, remote work, hybrid work, back to office, real estate, alphabet, office, google

In this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik—featuring excerpts from their recent webcast on Hybrid Work Optimization—we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies...

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Tags: Stories From The Wire, podcast, network performance monitoring, enterprise network, enterprise IT, Microsoft Teams, remote monitoring, remote work, network performance, network monitoring, network management, work from anywhere, cloud computing, hybrid work, work from home, wfh, privacy, zero trust, trust, cybersecurity, security

Recently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world....

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Tags: VPN, VDI, work from home, network monitoring, network performance monitoring, network management, enterprise IT, cloud computing, work from anywhere, work from home, remote work, hybrid work

With enterprises yet again pushing back their return-to-office plans, many business leaders are taking a closer look at flexible work schedules in an effort to increase worker satisfaction—and really decrease burnout. This comes as research shows workers are putting in more hours than ever during the pandemic, with many folks still struggling to unplug from work when they log onto...

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Tags: network performance monitoring, network management, network operations, IT ops, network monitoring, cloud computing, hybrid work, wfh, wfa, work from home, work from anywhere, remote work, hybrid office

Cyber security is a perennial challenge. It’s a complex patchwork of hard-to-manage tools and applications that seems barely able to keep up with the growing threats. Enter “sassy” (aka SASE, secure access service edge), an architectural concept that aims to meet modern organizations where their infrastructure and security challenges are. Ten years ago, the data center was king, operating mostly...

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Tags: network management, network monitoring, work from anywhere, work from home, hybrid work, remote work, cloud, cybersecurity, security, edge, paas, iaas, saas, SASE

We’ve all likely had consumer-side experiences with poor contact center performance, especially as the pandemic pushed many of us to rely more than ever on new purchasing channels. But according to market intelligence from GEP, contact centers witnessed an increase of 300% more calls than usual during the early stages of the pandemic. We’ve invited Technical Account Manager (and at...

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Tags: Stories From The Wire, remote workforce, remote work, WIFI, WAN, network monitoring, network performance monitoring, network management, collaboration, UC, ucaas, voip, video, voice, wfa, work from anywhere, work from home, wfh, enterprise IT, call center, contact center, podcast

Work from home (WFH) can be lonely if you don’t have an effective remote work communication strategy in place. This is especially true for those who may have only embarked on WFH in response to the pandemic, forcing them to shake off their office-bound habits and establish a new method to ensure productivity. But even a year-and-a-half into the global...

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Tags: Workrooms, Horizon Workrooms, metaverse, virtual reality, video window, remote tech, office tech, apps, SaaS, hybrid office, wfa, remote work, hybrid work, work from anywhere, wfh, work from home, virtual reality, VR, ar, Facebook

As we near the close of summer 2021, what digital transformations that took place in the home last fall to support remote work (and remote learning) will stick around as we kick off a new school year? According to recent data, workers that had been jockeying for their share of internet capacity at home throughout the pandemic will likely have...

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Tags: network admin, IT admin, IT ops, remote IT, network management, network performance monitoring, zero trust, SASE, WAN, SDWAN, edge network, enterprise IT, cloud computing, hybrid work, remote work, work from anywhere, work from home, wfh, back to school, podcast

As the pandemic pushed enterprises to rethink their approach to network management and security in the face of widespread work-from-home restrictions, Secure Access Service Edge (SASE) emerged as the go-to IT solution for securely linking a distributed user base. In the two years Gartner has monitored SASE in their Hype Cycle report, the technology has reached 5-20 percent adoption among...

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Tags: hybrid office, hybrid work, remote work, work from anywhere, work from home, hype cycle, gartner, ztna, WAN, SDWAN, swg, CASB, zero trust, remote access, cloud, network management, network performance monitoring, networking, edge, network, security, SASE

Spending is up in all areas of IT, according to the latest estimates from Gartner, as data center systems, enterprise software, devices and IT services all represent IT arenas that will see investment grow as enterprises map out their long-term prospects in a post-pandemic world. IT services, in particular, represent the third fastest growing segment in Gartner’s forecast, with businesses...

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Tags: remote work, hybrid work, wfa, wfh, work from anywhere, work form home, SDWAN, SASE, SaaS, cloud, budget, gartner, IT, cloud, network monitoring, observability, visibility, network performance monitoring, network management

Multicloud – the practice of formally relying on more than one cloud provider – got a big boost recently when the Pentagon chose to cancel a proposed cloud contract with a single vendor in favor of hiring multiple vendors. While some analysts have warned about the potential complexity of multicloud (and some enterprises have had to set aside a preference...

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Tags: IT, footprint, infrastructure, architecture, enterprise network, work from home, work from anywhere, remote office, remote work, hybrid work, hybrid office, hybrid cloud, multicloud, cloud computing, cloud

According to the 2021 AFCOM Data Center Report, 80 percent of IT leaders said their enterprise is not building any new on-premise data centers today, 72 percent said they won’t be building any within the next year, and 62 percent don’t anticipate a need for new data centers within the next three years. This all comes as businesses continue their...

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Tags: remote workforce, remote work, wfh, wfa, work from home, work from anywhere, hybrid office, hybrid work, hybrid cloud, broadband, infrastructure, construction, data center, Stories From The Wire, podcast

The latest bipartisan iteration of the United States Senate’s proposed infrastructure bill has landed with a $1 trillion price tag that allocates $65 billion toward bridging the “digital divide.” “Access to affordable, reliable, high-speed broadband is essential to full participation in modern life in the United States,” the legislation, which was released on August 2, states. The new bill goes...

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Tags: network management, network monitoring, network performance monitoring, hybrid work, work from home, work from anywhere, online transactions, telehealth, remote school, remote work, congress, digital equity act, internet access, internet, digital divide, broadband, sentate, bill, infrastructure

Concerns about returning to the office no longer center primarily around COVID-19 exposure, a recent survey from The Conference Board notes, as 43 percent of workers question the wisdom of returning to the office at all. These concerns are particularly acute among Millennials (those born between 1981 and 1996), with 55 percent finding the idea of a return to the...

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Tags: hiring, SaaS, cloud, future of work, return to office, baby boomers, Gen Z, millenials, pandemic, covid, hybrid office, hybrid work, work from home, work from anywhere, remote work, network performance, network monitoring, network management

The short-term future of work continues to remain foggy, as major tech companies waver on their office return plans in the face of resistance from workers and an inconsistent pandemic recovery. Fortunately for those working in tech, a new survey from Protocol Workplace found that overall, employers and employees are aligned in their workplace attitudes and approach to navigating office...

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Tags: end user experience, network performance, network monitoring, network management, enterprise network, enterprise IT, IT jobs, tech jobs, tech workers, technology, tech, home office, hybrid office, wfh, wfa, hybrid work, work from anywhere, work from home, remote work

Businesses are exiting survival mode and diving headlong into growth mode, according to the latest analysis from Gartner, as IT spending ramps up to support a new Work-from-Anywhere reality. Worldwide, IT spending will increase by 9 percent in 2021 to $4.2 trillion as companies double down on digital transformations across the board: From tech initiatives launched to “stay afloat” during...

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Tags: gartner, hybrid office, remote work, hybrid work, work from home, work from anywhere, enterprise IT, IT, SaaS, business, software, WAN, network architecture, network, infrastructure, devices, budgeting, budget, IT

Of all the industries embracing long-term remote work, Software & IT companies are the ones offering workers the most flexibility, according to the latest LinkedIn Workforce Confidence Index. Forty-eight percent of Software & IT employers will offer full-time remote options long-term, according to the survey of almost 9,000 professionals in the United States, while 46 percent of Transportation & Logistics...

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Tags: network performance monitoring, network monitoring, network management, hybrid office, hybrid work, remote workforce, remote work, wfh, wfa, work from anywhere, work from home, IT, software

The latest iteration of the Biden Administration’s signature infrastructure plan is now a $1.2 trillion bipartisan bill that allocates $65 billion toward universal high-speed broadband. If passed, the plan calls for state and local investment in new broadband infrastructure as well as auctioning off 5G Spectrum to fund rural broadband expansion. The new bill is scaled back from the administration’s...

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Tags: hybrid work, remote work, work from home, work from anywhere, internet, Biden, Biden Administration, congress, senate, bill, suburban, urban, rural broadbnad, expansion, infrastructure, broadband

The pandemic has put fantastic stress on many of the pillars of IT, including VPNs. Long relied upon to provide secure connectivity to remote corporate workers, they were adequate for the needs of 2019, but not necessarily for the mass of people relying on them through the pandemic. A particular point of weakness was the requirement that cloud services had...

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Tags: office network, hybrid office, hybrid work, remote work, work from anywhere, work from home, network management, network monitoring, WAN performance, network performance, enterprise IT, enterprise edge, WAN edge, network edge, edge computing, edge

Many businesses were forced to reinvent themselves in response to the pandemic. WeWork, on the other hand, is a business that’s poised to succeed post-pandemic despite it’s attempts at reinvention. In April and May 2021, the company recorded its highest net desk sales (ie. new licenses versus cancellations) since September 2019, when WeWork was originally poised to launch a blockbuster...

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Tags: network visibility, network performance monitoring, network management, remote network, remote workforce, remote monitoring, enterprise network, enterprise IT, future of work, coworking, flex schedule, flex office, work from home, work from anywhere, remote work, hybrid work, hybrid office, shared office, wework

SD-WAN has had a mixed reception over the years. A variety of factors have put this technology on a rockier market trajectory than some had expected. Now, with the rush to support Work- from Anywhere (WFA), it’s worthwhile to look at the strengths and weaknesses of SD-WAN and the role of end-to-end monitoring in making SD-WAN deployments better. SD-WAN Rising...

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Tags: hybrid cloud, hybrid office, hybrid work, remote work, work from anywhere, work from home, enterprise cloud, enterprise IT, enterprise network, wide area network, software defined networking, WAN, SD WAN

When workers say they want flexibility, they mean it, as 39 percent of adults polled by Bloomberg say they would quit if their employer took away remote work privileges. Among millennials and Gen Z (aka the youngest cohorts of the current adult workforce), 49 percent would leave their job if their employer backtracked on worker flexibility, as many remote teams...

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Tags: network management, network performance monitoring, network monitoring, HR, millenial, Gen Z, enterprise cloud, enterprise IT, enterprise network, hybrid cloud, hybrid work, hybrid office, home office, remote office, remote workforce, remote work, work from anywhere, wfa, work from home, wfh

Over the course of the pandemic, network capacity became a hot commodity, as homebound workers and students were forced to run high-throughput functions over “best-effort” links, delivering speeds that were well below what was normal at the office or at school. All of this was on top of regular streaming and social media access, which itself only accelerated during lockdown,...

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Tags: infrastructure, broadband, Sidewalks, Tile, RIN, AWS, echo, hybrid office, hybrid work, work from anywhere, work from home, remote workforce, remote work, enterprise IT, enterprise WAN, residential internet, ISP, internet, WIFI, Amazon sidewalks, Amazon, network management, network monitoring

Teleworking (aka remote work, work-from-home, work-from-anywhere or any other flavor of working that shrugs daily visits to the corporate office) isn’t a new concept, but it’s perhaps never been more discussed. As entire workforces suddenly went remote last year in response to the pandemic, businesses that had never even considered teleworking solutions prior to 2020 were now looking to deploy...

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Tags: hybrid office, hybrid work, wfh, wfa, work from anywhere, work from home, remote workforce, remote work, teleworking

While Airbnb was initially built around facilitating time away from work, the pandemic has turned our sense of vacation on its head, with many folks taking advantage of their newfound work-from-anywhere schedules to do just that. Almost a quarter of all bookings from January through March of 2021 on Airbnb were for 28-plus day stays, according to a recent report...

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Tags: bnb, travel, future of work, remote management, network management, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, nomad, work travel, home office, remote office, hybrid office, hybrid work, remote workforce, remote work, wfa, wfh, work from home, work from anywhere, remote work, airbnb

While Airbnb was initially built around facilitating time away from work, the pandemic has turned our sense of vacation on its head, with many folks taking advantage of their newfound work-from-anywhere schedules to do just that. Almost a quarter of all bookings from January through March of 2021 on Airbnb were for 28-plus day stays, according to a recent report...

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Tags: bnb, travel, future of work, remote management, network management, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, nomad, work travel, home office, remote office, hybrid office, hybrid work, remote workforce, remote work, wfa, wfh, work from home, work from anywhere, remote work, airbnb

The role of IT has expanded well beyond the traditional boundaries of the help desk, according to the latest 2021 State of the CIO report, as IT leaders spent 47 percent of their focus this past year helping their team drive wide-ranging “Transformational” efforts. These transformational activities included “aligning IT initiatives with business goals” (40 percent of Transformational focus), “implementing...

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Tags: future of IT, future of work, hybrid work, remote work, work from anywhere, work from home, digital transformation, enterprise transformation, network transformation, cloud transformation, transformation, CTO, CIO, IT, enterprise IT

Google is getting more specific about their long-term remote work prospects this week as CEO Sundar Pichai announced in a company-wide memo that 60 percent of Google employees will practice a three day in-office work week going forward. As for the full spread of Google’s 140,000 global employees? Twenty percent are expected to work from home permanently post-pandemic, while the...

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Tags: scalability, flexibility, remote workforce, hybrid work, remote work, wfh, wfa, work from anywhere, work from home, Googlers, Google, network performance monitoring, network performance, network monitoring, network management

As AppNeta embarks on its second decade innovating network performance monitoring, our trophy shelf continues to grow with our business, as we’re the proud winners of two 2021 Stevies from the American Business Awards—Silver for Achievement in Product Innovation and Bronze for Most Innovative Tech Company of the Year (up to 2,500 employees). This is our second year in a...

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Tags: wins, award, enterprise IT, enterprise cloud, enterprise network, network management, network performance monitoring, network monitoring, remote monitoring, cloud transformation, cloud computing, hybrid cloud, hybrid office, hybrid work, work from anywhere, work from home, remote work, distributed enterprise, enterprise decentralization, digital transformation, American Business Awards, ABAs, Stevies

The United States population grew by 7.4 percent during the 2010s to 331,449,281, according to the latest Census Bureau figures, as historically dense population centers lost growth momentum and rural areas experienced big gains. Broken down into what these latest figures mean for congressional representation, California, Illinois, New York, Michigan, Ohio, Pennsylvania, and West Virginia all lost a seat in...

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Tags: hybrid office, hybrid work, remote work, work from home, work from anywhere, enterprise network, enterprise IT, sprawl, broadband access, population, suburban, urban flight, deurbanization, decentralization, broadband, rural, urban, census, network performance monitoring, network management

As enterprises continue the march toward a Work From Anywhere future, VMware is the latest IT solutions provider to debut a new suite of tools aimed squarely at managing a distributed workforce. Called “Anywhere Workspace,” the new offering combines VMware’s Workspace One platform with endpoint security from VMware’s Carbon Black and SASE product lines. “Even though each of these three...

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Tags: distributed enterprise, decentralization, hybrid cloud, hybrid work, hybrid office, anywhere operations, anywhere workspace, work from anywhere, work from home, remote workforce, remote work, network management, WAN, network security, security, SASE, cloud computing, cloud, VMware

IT spending is forecast to hit $4.1 trillion in 2021—an 8.4 percent jump from last year— as digital initiatives and transformations outside of the traditional realm of IT are fueling tech spending across organizations, according to the latest forecast from Gartner. Spending on devices like laptops, desktops, tablets, and mobile phones will jump 14 percent this year over 2020 levels,...

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Tags: work from home, remote workforce, remote work, work from anywhere, network monitoring, enterprise technology, technology, software, hardware, IT spending, IT budget, enterprise IT, network performance monitoring, network management

As the pandemic wore on last year and changed how we approach even the most basic day-to-day tasks, non-emergency healthcare became a big question mark for thousands of people. This was an especially fraught situation for those who previously relied on regular in-person doctor visits for their well being, leading many to make the false choice between risking COVID-19 exposure...

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Tags: healthcare networks, healthcare IT, network performance monitoring, network performance, work from home, work from anywhere, remote work, telemedicine, healthcare, virtual healthcare, remote healthcare, telehealth

Hot on the heels of our recent CUSTOMER Product of the Year win, TMC has again recognized AppNeta for our outstanding approach to enabling enterprises to monitor and manage their rapidly evolving network footprints. This time, we’ve been named a 2021 Cloud Computing Product of the Year, proving yet again that as the world was forced to adopt a whole...

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Tags: transformation, enterprise, decentralization, wfa, wfh, work from home, work from anywhere, remote work, remote workforce, network manamgenet, network performance monitoring, network monitoring, SaaS, product of the year, cloud computing Award, cloud computing, cloud

With the majority of Americans hoping to work from home in some capacity after the pandemic, the Biden Administration is dedicating $100 billion toward expanding broadband access in an attempt to give every citizen access to performant Internet. A recent report from the Federal Communications Commission estimated that as of December 2019 (ie. just before pandemic restrictions took hold), roughly...

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Tags: network management, network performance monitoring, enterprise IT, enterprise, decentralization, network decentralization, enterprise network, work from anywhere, future of work, work from home, remote work, bill, infrastructure, Biden Administration, Biden, providers, ISP, internet, broadband

As vaccine distribution increases and enterprises plan for a post-covid future, major tech companies are leading the way in establishing the path back to the office, albeit on an incremental and heavily hybrid basis. Microsoft and Uber reopened their respective headquarters on March 29, with the ladder moving up their previous back-to-office schedule from September 13. While Uber may be...

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Tags: network performance monitoring, network management, Facebook, uber, Microsoft, headquarters, return to office, hybrid work, remote work, work from home, work from anywhere, future of work, network management

This blog is the second in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Thanks to the pandemic you now have hundreds or even thousands of users at home, accessing applications in your data centers, public cloud infrastructure, and through various SaaS platforms. You may be...

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Tags: network management, network performance monitoring, network monitoring, end user performance, end user experience, remote user security, remote security, work from anywhere, wfa, work from home, wfh, remote workforce, remote work, enterprise IT, edge computing, edge, SASE, CASB, security

It’s hard to believe, but this month marks a year since AppNeta and the rest of the world started working from home. While the change wasn’t easy, we AppNetians are an adaptable bunch, and found ways to work hard and play hard while we were socially distancing these past 12 months. Because AppNeta is chock full of folks who love...

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Tags: wfh, work from home, wfa, work from anywhere, your time, employee appreciation, HR, people operations, remote work, remote workers

It’s official: AppNeta is among the elite winners of the 23rd Annual CUSTOMER Product of the Year Awards from TMC, one of the leading publishers and online communities covering enterprise technology. The CUSTOMER Product of the Year Award recognized 29 vendors for 2021 that have helped advance the call center, CRM, and teleservices industries over the past year, as global...

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Tags: network monitoring, network performance monitoring, software, SaaS, cloud computing, cloud transformation, cloud, work from anywhere, work from home, remote workers, remote workforce, remote work, teleservices, CRM, unified communications, UC, contact center, ucaas, call center, 2021, product of the year, customer Product of the Year Award, TMCNet, customer, TMC

This blog is the first in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Let’s be honest. Working from home has its challenges, particularly during the pandemic. For those of us with children there are a host of potential pitfalls. One need only look at some...

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Tags: SaaS, UC, ucaas, analytics, data, IT, enteprise IT, digital transformation, cloud computing, KPIs, KPI, key performance indicators, performance indicators, remote workforce, remote work, work from anywhere, work from home, network performance management, network management, network performance monitoring, performance management, performance monitoring

With knowledge workers across the globe closing in on a year of work from home (WFH), Comcast, which has the largest user footprint among U.S.-based ISPs, has announced that Internet traffic soared across their network during of the pandemic. Peak downstream traffic increased approximately 38 percent over previous-year levels in March 2020 alone, while peak upstream traffic increased approximately 56...

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Tags: internet, network manamgenet, enterprise network, distance learning, remote learning, remote workforce, last mile network, last mile internet, internet capacity, remote work, residential internet, internet service provider, ISP, internet, comcast, work from home, work from anywhere, network performance monitoring

According to the Accenture Technology Vision 2021 report, leading enterprises are squeezing almost a decade of digital transformation into one- or two-year projects today, with success hinging on a strong network architecture to deliver. All of this comes as enterprises are forced to fundamentally rethink their businesses around a strong digital foundation, with companies that embrace digital transformation today growing...

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Tags: wfh, wfa, work from home, work from anywhere, remote workforce, remote work, BYOE, network performance monitoring, network monitoring, network management, cloud computing, big data, network architecture, network infrastructure, enterprise WAN, enterprise IT, accenture, network transformation, cloud transformation, digital transformation

According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...

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Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce

With the pandemic forcing many businesses to adopt a work-from-anywhere posture, Microsoft has emerged as the enterprise go-to for scalable and agile cloud solutions, pushing the company’s Q2 quarterly revenue to a higher-than-expected $43.1 billion. This exceeds Microsoft’s quarterly revenue targets by almost $3 billion, as Microsoft’s stock was up 5 percent in after-market trading on January 26. “What we...

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Tags: cloud transformation, digital transformation, network transformation, work from home, work from anywhere, remote workforce, remote work, enterprise IT, network management, network performance monitoring, network monitoring, cloud migration, cloud adoption, enterprise cloud, cloud computing, cloud, Microsoft revenue, Microsoft earnings, Microsoft Teams, Microsoft Azure, Microsoft Cloud, Microsoft

Nearly a year into widespread work-from-home (WFH), the cracks are starting to show at some organizations who may not have primed their workforce (or their networks) for an extended absence from the office. According to research from productivity software company Asana, burnout is now being felt among the vast majority of knowledge workers as teams struggle to define and enforce...

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Tags: network performance monitoring, network monitoring, network management, Microsoft Teams, teams, cloud computing, cloud, video, voice, voip, collaboration, ucaas, zoom, remote workers, remote workforce, remote work, hybrid office, wfa, work from anywhere, wfh, work from home, burnout, burn out

You can’t be blamed for feeling a bit of whiplash when reading predictions on the future of work over the past few months. While enterprise decentralization has been growing for the better part of the past decade, the pandemic-induced rush to remote work proved to many once-skeptical business leaders that the office isn’t necessarily essential to employee productivity. Still, there...

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Tags: end user, end user experience, network performance monitoring, network management, cloud computing, cloud, network performance, enterprise network, distributed enterprise, distribution, decentralization, wfa, hybrid office, wfh, work from home, work from anywhere, remote work

As part of the $900 billion coronavirus relief deal that was struck by Congress on Sunday, $7 billion was allocated to establishing greater broadband internet access across the United States, helping bridge connectivity gaps that have become glaring as lockdowns kept families and workers home throughout 2020. Part of the relief includes $3.2 billion for a $50-per-month emergency broadband benefit...

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Tags: work from anywhere, work from home, remote workforce, remote workers, remote work, telehealth, comcast, residential ISP, residential internet, internet connectivity, broadband connectivity, broadband internet, broadband, congress, relief package, relief, stimulus

We’re in the era of data; more data, more locations, and more users to support than ever before. With global footprints, large enterprises face new challenges when it comes to network performance. When tickets arise, for instance, a centralized IT operations team may not know physically where a user is, what ISP they are using, and what “normal” may look...

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Tags: end users, end user, end user experience, remote workforce, remote workers, remote work, remote locations, remote office, observability, visibility, NPMD, NPM, network management, network monitoring, network performance monitoring, Tagging, Tags, AppNeta Performance Manager

Pandemic restrictions have pushed workers in practically every role out of their comfort zone, forcing them to log onto work from the home environments that used to be their “escape” from the 9-to-5. But as the walls between the office and home have blurred, so too have the hours of work, as many employees—specifically those working at major tech companies—are...

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Tags: IT efficiency, remote workforce, remote worker, remote work, Silicon Valley, Facebook, Google, network management, network monitoring, network performance monitoring, enterprise WAN, work from home, wfh, cloud computing, enterprise IT

Residential Internet access has never been a hotter commodity, as everyone from network engineers to their first graders are sharing at-home WiFi and pushing the limits on residential upload and download needs over the course of the pandemic. As a result, ISPs like Comcast are exploring ways to deliver enterprise-caliber Internet speeds out to residences without having to undergo costly...

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Tags: comcast internet, direct internet connectivity, DIA, direct to internet, internet, remote worker, remote workforce, remote work, wfh, WIFI, internet service provider, residential ISP, ISP, comcast, cloud computing, network performance monitoring, enterprise IT

To say we’re living in unprecedented times would be an understatement. But researchers at the London School of Economics (LSE) have pulled out the data to officially understand how business leaders are navigating the current “disruption” to the way we work (namely, pandemic-related decentralization) and the role of digital technologies in providing short- and long-term solutions. When comparing the COVID-19...

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Tags: network management, network performance monitoring, network monitoring, enterprise WAN, enterprise network, remote workforce, remote work, quarantine, COVID 19, pandemic, digital divide, digital transformation, enterprise IT

Google is among the largest and earliest enterprise advocates for remote work, having published a Distributed Work Playbook almost a year before the pandemic kept most of the U.S. workforce out of the office. Despite predicting a more decentralized future, however, even Google didn’t anticipate just how quickly the past year’s events would force the enterprise community to adopt a...

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Tags: network management, network performance monitoring, hybrid work, hybrid office, distributed work, headquarters, remote working, branch location, branch office, remote office, remote workforce, remote work, wfh, work from home, Google

While opinions surrounding the benefits of remote work may differ among enterprise leaders, top researchers in the healthcare space have identified key areas of long-term value from remote treatment that they predict will positively impact both patients and providers if adopted permanently. Siemens Healthineers found that while many of their healthcare provider customers felt strained adapting their services at the...

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Tags: distributed network, decentralized IT, network performance monitoring, Siemens, urban healthcare, rural healthcare, network performance, network monitoring, telemedicine, telehealth, remote workforce, remote work, healthcare

With families across the Globe stuck inside this past summer and spring, streaming services have risen to the occasion in providing much-needed distractions from our increasingly confined day-to-day lives. King among the streamers is Netflix, who has maintained a lead in the increasingly competitive streaming market even as heavyweights like Disney+ and HBO Max have come online, offering massive libraries...

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Tags: remote workforce, remote workers, network performance monitoring, network management, network monitoring, home office, remote office, remote work, wfh, work from home, wall street journal, streaming services, streaming, Netflix, enterprise IT

The Unified Communications-as-a-Service (UCaaS) market is the latest cloud-driven industry to receive a booming growth forecast, with the market size poised to reach a valuation of $24.3 billion by 2026. This represents a compound annual growth rate (CAGR) of 8.4 percent from 2019, when the market was already assessed at a massive $13.8 billion. This growth reflects similar trends in...

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Tags: DEM, digital experience monitoring, wfh, work from home, remote workforce, remote workers, remote work, streaming, web conference, video conference, web chat, web call, video chat, video call, UC, unified communications, ucaas

While Google was among the largest (and earliest) enterprises to extend work-from-home (WFH) into summer 2021 in response to the pandemic, remote work has long been a topic of interest for the tech giant, whose suite of solutions supports remote collaboration in nearly all industries. Almost a year before the global pandemic forced social distancing measures on employers, Google surveyed...

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Tags: DEM, digital experience monitoring, wfh, remote workforce, remote worker, work from home, remote office, remote work, network monitoring, network performance monitoring, enterprise network, enterprise WAN, enterprise IT, Google

Enterprise cloud adoption continues its rapid acceleration in 2020 as a new survey from IDG found that cloud investments will account for 32 percent of total IT budgets by 2021. The report, which is compiled of reader respondents from CIO, Computerworld, CSO, InfoWorld and Network World tech buyer audiences, found that cloud spending is up 59 percent from 2018 levels,...

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Tags: cloud, cloud, remote workforce, remote worker, remote work, wfh, work from home, end user experience, network monitoring, network performance monitoring, network management, cloud computing, cloud migration, cloud adoption

We can’t predict the future, but the odds of the US enterprise workforce heading back to the office en masse before the end of the summer (if not 2020) are looking slim. That means that enterprise teams are going to have to get comfortable with the “last mile” residential ISP connections their WFH users leverage to access the network. But...

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Tags: wfh performance monitoring, enterprise network monitoring, network performance monitoring, network monitoring, enterprise networks, wfh management, wfh monitoring, network management, mobile workforce, mobile working, remote workforce, remote working, remote work, work from home, wfh, commercial ISP, residential ISP, SLA, ISP SLA, ISP

Google is the latest enterprise to tell employees to get comfortable with work from home (WFH), as the tech giant will extend its current mobile working policy – designed to accommodate social distancing in response to the pandemic – until at least June 2021. While not exactly the “all-in” adoption of WFH in the same sense as tech giant Siemens,...

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Tags: wfh monitoring, network performance monitoring, network management, network monitoring, Google, Siemens, mobile workforce, mobile work, mobile working, remote workers, remote work, work from home, wfh

When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...

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Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, wfh, remote work, work from home

When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...

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Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, wfh, remote work, work from home

Prior to the global pandemic, SD-WAN was among the leading digital transformation initiatives in the enterprise space, as IT teams deployed this tech to help to connect their increasingly distributed remote office footprint. Months into the global quarantine, however, it’s becoming increasingly clear that the pre-COVID focus on the remote office has shifted markedly to support work-from-home (WFH), which conventional...

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Tags: network management, network performance monitoring, remote worker, remote workforce, remote work, work from home, wfh, cloud computing, enterprise IT, enterprise WAN, SD WAN

How can enterprise IT teams ensure end-user performance when workers are accessing their apps from home? Solving this problem is just the tip of the iceberg when it comes to the litany of last-minute challenges thrown at enterprise IT lately. The crux of this challenge is that enterprise teams don’t own or control the “last mile” connections that most (if...

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Tags: application monitoring, wfh, workforce trends, work from home, wfh, remote users, remote workers, remote work, network management, network performance monitoring, network performance, performance metrics, performance data, KPIs, KPI, key performance indicators

The impact of the global pandemic has been dramatic for the enterprise space, upending financial forecasts and sending workers across the globe home in accordance with social distancing guidelines. But while the conversation regarding the workforce has largely been centered around ongoing work-from-home (WFH) initiatives, businesses are now emerging from the “rushed” phase of their transformation and into a period...

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Tags: network performance, network management, network performance monitoring, SD WAN, enterprise IT, enterprise network, wide area network, WAN, office network, real estate, office, office life, cloud computing, wfh, work from home, remote work

While offices across the globe have been inching closer to reopening in fits and starts over the past few weeks, a new report from Xerox has found that 85 percent of IT and tech decision makers expect they’ll finally be back in the office within the next 18 months. The report found that the biggest pain point for a third...

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Tags: office life, Xerox, pandemic, COVID 19, tech jobs, IT jobs, enterprise IT, remote workforce, remote workers, remote work, wfh, work from home, cloud computing, cloud

You learn so much by just listening. We recently surveyed the AppNeta team to get a sense for how they were feeling about working from home, returning to the office, and balancing work and family life. We heard loud and clear that the added stress and anxiety these past weeks has really taken a meaningful toll. We’ve worked really hard...

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Tags: time off, PTO, june fridays, summer fridays, work from home, pandemic, COVID 19, remote work, wfh, Company News

Task management platform Okta recently released the mid-year update to their 2020 @Work Business Report, and the findings tell a familiar story: The recent meteoric rise in cloud and SaaS adoption has been hard to ignore, and is challenging IT to seek out new solutions. As expected, cloud-delivered UCaaS and collaboration applications continue to see unprecedented growth over the past...

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Tags: network monitoring, network performance monitoring, network management, work from home, remote work, wfh, enterprise WAN, enterprise IT, enterprise networks, video apps, collaboration apps, collaboration tools, collaboration, ucaas, zoom, Slack, Skype, video conferencing, video conference, video call

The COVID-19 pandemic has proven to be a huge wake-up call for enterprises that hadn’t prioritized cloud migration prior to global WFH orders, as cloud solutions have become a lifeline in the face of an unprecedented shift in how the world does business. As teams rushed to deploy tools and workflows to hundreds (if not thousands) of locations across a...

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Tags: work from home, remote work, wfh, enterprise transformation, network transformation, digital transformation, network monitoring, network management, enterprise IT, enterprise WAN, enterprise network, enterprise, social distancing, quarantine, pandemic, COVID 19, cloud migration services, cloud migration, cloud adoption, cloud computing, clou

The concept of “work-from-home” (WFH) went from a growing trend to an emergency enterprise standard over the past few months, forcing folks to make major adjustments to how they connect with colleagues and accomplish their day-to-day tasks. While many stir-crazy folks are longing for the days when they can return to the office, a lot of companies are finding that...

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Tags: video conferencing, ucaas, network performance monitoring, network monitoring, enterprise network, enterprise WAN, enterprise IT, remote office, telecommuting, remote work, work from home, wfh

Social distancing guidelines have made UCaaS tools more than just business-critical solutions, as it seems like every parent and grandparent with WiFi access has been hopping on Zoom and other video conferencing apps to bridge the gap between friends and family in isolation. This has put unprecedented pressure on unified communication providers, whose products demand a higher share of network...

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Tags: WAH, wfh, work remote, work from home, remote office, remote work, cloud computing, network performance monitoring, network monitoring, network management, Citrix WebEx, WebEx, zoom, teams, Microsoft Teams, Microsoft, ucaas, UC, unified communications, video calls, video conferencing

With teams going remote en masse and across industries, network infrastructures are already being put to the test as a wealth of cloud and web applications travel across diverse network environments to keep far-flung teams in sync. That’s why it’s never been more important that the tools IT teams use to manage and monitor network performance aren’t themselves putting added...

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Tags: KPI, management stack, ucaas, SaaS, branch office, remote office, remote work, enterprise WAN, enterprise network, network monitoring, network management, cloud computing, enterprise IT, network performance monitoring

The past year has seen the market for streaming services turn a big corner into the mainstream as a slew of new offerings – both from legacy broadcasters like Disney and first-time content producers like Apple – have gone live, dealing another blow to once-dominant cable TV. While the majority of the new services are designed with the typical home-viewer...

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Tags: work from home, remote work, remote workers, enterprise network, network visibility, observability, network monitoring, network performance monitoring, streaming content, streaming media, streaming video, streaming tv, streaming, Quibi

Across industries, work-from-home (WFH) became the new normal over the past few weeks, forcing enterprise IT teams to push the gas on their network transformation projects, or start fast-tracking new ones altogether to support a deluge of remote users. Fortunately, AppNeta Performance Manager is here to ensure enterprise IT teams rise to the occasion and can gain the remote visibility...

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Tags: cloud computing, remote workforce, remote office, remote worker, remote work, wfh, work from home, enterprise network monitoring, enterprise network, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, AppNeta

As many workers adopt work-from-home (WFH) for the first time as part of global social distancing guidance, how many of these positions will remain remote after the pandemic subsides? That’s been the million dollar question of late for many enterprise execs, as employees in positions across the corporate hierarchy are being put to the WFH test for the first time....

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Tags: network performance, network performance monitoring, network monitoring, network management, social distancing, remote workers, remote work, wfh, work from home, vancouver tech jobs, vancouver jobs, Boston tech jobs, tech jobs, Boston jobs, jobs in IT, IT jobs, IT

As enterprises worldwide adjust to nearly 100% work from home (WFH) we can all use a bit of humor. Compiled from across our team, AppNeta is offering a few suggestions to liven up the background of your Zoom or blur your background in Microsoft Teams until they release custom backgrounds later this year. If you don’t know about the feature...

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Tags: work from home, wfh, remote work, remote working, remote workers, ucaas, unified communication, unified communication apps, UC, UC apps, enterprise, enterprise IT, enterprise networks, enterprise WAN, network management, network monitoring, network performance, network performance monitoring

As enterprises lean on communication apps to keep their teams connected amidst “social distancing,” it’s been a busy few weeks for market leaders Slack and Teams, who have seen their daily active users explode while unveiling major solution enhancements. On Wednesday, Mar 18, Slack unveiled the app’s largest platform redesign in nearly five years. Although the update was in the...

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Tags: ucaas, SaaS, messaging apps, Microsoft Teams, teams, Slack, enterprise communication, communication apps, enterprise network, remote management, remote workers, remote working, remote work, working from home, work from home, network management, network performance monitoring, enterprise IT

Office workers coast-to-coast are getting their first taste of remote work as COVID-19 (also known as the novel coronavirus) forces many who would normally commute to instead set up work from home (WFH). From March 9 to 15, virtual private network (VPN) vendor Atlas saw usage of VPNs, which enable many companies to safely extend their private networks to remote...

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Tags: ucaas, SaaS, cloud computing, enterprise, enterprise IT, enterprise WAN, network management, network performance monitoring, network performance, virtual private network, VPN, working from home, remote working, remote work, wfh, work from home, coronavirus, COVID 19

Remote work in the enterprise has already been on an uptick for quite a while, as more widespread adoption of agile tech and flexible cloud and SaaS applications have made it easier for employers to engage with a far-flung workforce. A recent report shows that between 2007 and 2015, there was a 159 percent jump in remote work across sectors,...

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Tags: enterprise IT, enterprise WAN, WAN, VPN, ucaas, cloud computing, quarantine, work from home, remote workers, epidemic, outbreak, coronavirus, remote work, digital transformation, network performance monitoring

Enterprises are coming to terms with the fact that digital transformation isn’t a singular project with a deadline but a new way of being for workers across the business (and not just IT). Because technology is increasingly woven into every facet of our day-to-day lives, it will continue to evolve as tech expands and has a greater impact on both...

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Tags: enterprise IT, technology, business tech, enterprise tech, tech, remote workers, remote work, remote locations, network transformation, enterprise WAN, enterprise networks, enterprise IT, digital transformation

Fifty-four percent of office workers say they’d leave their job for one that offers flexible work time, according to a recent Gallup poll. What’s more, Gallup found that those who work remotely 60 percent to 80 percent of the time (ie. three to four days in a five-day work week) feel that they are more fully engaged with their managers...

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Tags: Gallup poll, virtual organization, decentralization, cloud computing, enterprise IT, enterprise WAN, enterprise, work from home, remote workforce, remote office, remote workers, remote work, network monitoring, network performance monitoring

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

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Tags: artificial intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

Not only are branch offices growing in number as enterprises ramp up decentralization, but so is the data being generated at the branch and where that traffic goes. With IaaS and SaaS transforming how apps are delivered to branch locations, these offices are increasingly connecting to both cloud providers and their corporate data centers (if not retiring their dependency on...

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Tags: public cloud, hybrid cloud, cloud migration, cloud computing, cloud, IT, enterprise IT, enterprise network, enterprise WAN, SDWAN, SD WAN, MPLS, IaaS, SaaS, remote workforce, remote workers, remote work, work from home, remote location, remote office, branch office, WIFI6, WIFI, 5G, internet of things, IoT

Shares of Twitter jumped on Thursday when it was announced that the company passed the billion-dollar revenue threshold for the first time last quarter, as the platform’s daily user base jumped from 145 million to 152 million as 2019 wound to a close. This isn’t altogether surprising, as Twitter has been a hotbed of political deliberation during the leadup to...

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Tags: network performance monitoring, network performance, network traffic, network congestion, remote workforce, remote workers, remote work, decentralization, enterprise decentralization, enterprise networks, social media, twitter

As 2019 comes to a close, 66 percent of companies embraced remote work, and for good reason: When businesses don’t have to gather all of their staff at HQ every day, bosses can broaden their search for talent beyond who is available locally, while giving employees more control of where and when they work, which has been proven to pay...

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Tags: network performance monitoring, network technology, unified communications, ucaas, software as a service, SaaS, enterprise IT, network management, network monitoring, tips, remote workforce, remote work

In Boston and other coastal tech hubs, the booming startup culture has been a boon when it comes to amping up the economy and attracting new residents, but something of a burden where factors like traffic and mass transit are concerned. As a result, leaders in Massachusetts have come up with a potential solution to some of their traffic woes:...

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Tags: work from home, vermont, tokyo, telecommuting, remote work, remote office, network monitoring, network performance monitoring, Boston

Think remote work is just a passing fad? Take a look at the businesses popping up in support of the concept, and you might be convinced otherwise. Take, for example, Pizzatime, a new service from digital agency Planetary that organizes virtual pizza parties for teams collaborating from multiple branch locations. Leveraging Slack, the tool takes orders from each team member...

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Tags: work from home, ucaas, SaaS, remote work, remote office, remote location monitoring, network performance monitoring, network monitoring, distributed enterprise, developers, decentralized business, communication apps

When it comes to working in tech, being in the “right zipcode” is no longer the barrier to entry that it was in years past, a report from CompTIA suggests. In the company’s Tech on the Move survey, 78 percent of tech workers polled would consider leaving their current city for a new tech job, with affordability (60 percent) and...

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Tags: branch office, cloud, cloud computing, network monitoring, network monitoring tools, network performance monitoring, remote locations, remote work, remote workers, tech workers

Google recently published an eye-opening report that looked at the impact of remote work on large organizations, a topic the behemoth search engine-cum-tech monolith is well suited to explore. After all, according to the company, at least 30 percent of all meetings held between employees involve at least two time zones. That makes sense when you consider that 2 in...

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Tags: cloud computing, decentralized business, distributed enterprise, enterprise IT, Google, IT, network performance monitoring, NPM, NPMD, remote office, remote work, remote worker

Remote work is by no means a new concept, but recent high-profile announcements suggest that this model is fast graduating from “a novel approach” to an operational standard across industries. At Facebook’s recent F8 2019 developer conference, for instance, Stripe, a tech platform that builds economic infrastructure for web companies, announced that the company would be opening up a fifth...

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Tags: branch office, cloud, cloud computing, cloud monitoring, digital transformation, network performance, network performance monitoring, remote office, remote work

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