Archive of posts: 'remote performance management' tag

The last thing an IT leader needs is more to worry about. Networks are more complicated than ever, and you already have your hands full with new configurations, infrastructure troubleshooting, resource allocation and new tech deployments. But there’s a problem. The business problems you used to let other leaders solve are starting to bleed into IT territory. You aren’t just...

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Many of our enterprise clients are growing and expanding to more remote locations around the world, especially in areas of high economic growth such as China and India. Accelerated business growth can be exciting and full of potential, but it comes with lots of strategic and tactical challenges for the business. When it comes to remote locations in heavily regulated...

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High-definition video conferencing from your computer or mobile device out to anyone, anywhere has arrived. While all tiers of the video conferencing and telepresence marketplace are experiencing strong growth, the biggest leaps are happening with low-cost, desktop- and browser-based “single-codec” systems. Among the many options in this burgeoning space: Tandberg, now owned by Cisco, offers a range of office, desktop and mobile...

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The move to Unified Communications and Collaboration (UC&C) is accelerating rapidly as technologies mature and early adopters reap competitive advantages like reduced costs, simplified IT infrastructure, better customer service and improved business performance. The growing availability of UC&C-as-a-service means that companies of all sizes are embracing the trend. UC&C encompasses the convergence of telephony, messaging, video conferencing, presence-enabled applications and...

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I speak with IT Outsourcers and Managed Service Providers every day, and I am always amazed at how busy they are, but I’m realizing that I shouldn’t be. According to AMR Research, 80% of companies are increasing or maintaining their current level of IT outsourcing in the current year. IT Outsourcing doesn’t just mean organizations shipping their coding jobs to...

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Hopefully we have seen some of you at Enterprise Connect in Orlando, FL this week! If you’re not familiar with this event, it is the industry’s premier enterprise communication conference. Enterprise Connect focuses on exploring the latest technology and ROI scenarios to support the ongoing convergence of all forms of business communication onto IP-based networks. But what about “the down...

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Web-based service delivery models like cloud computing, SaaS and VoIP are revolutionizing IT. These distributed deployments offer cost, scalability and manageability advantages too compelling to pass up. But the performance of web-based applications is heavily dependent on the networks that deliver them to remote sites. A host of variable, intermittent factors can crash business-critical services. Network issues like jitter, packet...

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Are you considering moving business-critical applications like e-mail, financial management, backup/recovery and CRM to the cloud? Or maybe you’re already on your way? It’s clear that cloud computing has arrived, and businesses of all sizes are taking advantage of it even faster than initially predicted. Gartner rates it as the top strategic technology for 2011, and surveys from MarketBridge, IBM...

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Software-as-a-Service (SaaS) deployments are irresistibly appealing to organizations of all sizes, especially those with multiple sites. From browser-based access, to painless installations and upgrades, to minimal IT overhead, seamless scalability, and lower TCO, SaaS is a smart, cost-effective option. SaaS differs from “cloud” in that SaaS applications can be hosted inside a company’s firewall, as well as remotely. More and...

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Managing remote network sites? Deploying distributed business services that are critically dependent on predictable network performance? Caught up in the finger-pointing crossfire of frustrated end users? For healthcare providers, banks, retailers and many other organizations with remote offices, ensuring the availability of IP-based applications like e-mail, collaboration tools, VoIP, video conferencing, desktop virtualization and remote data storage to distributed sites...

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