Get our latest news, blogs and product updates

Archive of posts with tag 'remote employee'

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

Keep Reading

Tags: Artificial Intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

For years, the center of gravity within the tech sector has been squarely located in Silicon Valley, the storied West Coast home of Apple, Alphabet, and pretty much every other tech behemoth you can imagine (with a few notable exceptions like Amazon). As a result, tech workers have notoriously fled competing job markets in the hopes of landing gigs in...

Keep Reading

Tags: branch office, network performance, network performance monitoring, network technology, remote employee, remote office, remote workers, tech company

Categories

Get a Demo

Dive into our end-user performance monitoring solution to see the value of end-to-end visibility for yourself.

Get a Demo
Go back to AppNeta Blog