Archive of posts: 'PathView Cloud' tag

This article will be part of a series of articles describing how various network issues are presented by AppNeta Performance Manager. We begin with packet loss. Packet loss occurs when one or more packets failed to reach its intended destination. This article shows how high packet loss is presented on AppNeta. Packet loss also manifests itself by degrading other network metrics...

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Eight-alarm fire guts South Boston building Firefighters battled an early morning blaze on Summer Street in Boston, just two doors down from AppNeta’s Office.  The blaze was discovered around 4:29 a.m., according to the Boston Fire department’s official Twitter account. Wow… that was a little too close to home!  While we didn’t receive any physical damage to our building, we...

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IP SLA is a network monitoring capability deployed by Cisco-powered enterprises to measure several network health metrics between locations, but it’s far from a complete network performance monitoring tool. One of our financial service industry customers recently shared how they used PathView Cloud to pinpoint an unexpected WAN provider issue that was missed by IP SLA and PRTG. To review,...

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This past summer, I wrote about T1s and three best practices for WAN Performance. As I mentioned in that post, T1-class WAN services are a popular way to connect branch offices to corporate data centers and the Internet for voice and other application services. While the 1.54Mbps definition of a T1 hasn’t changed over time, it’s now common to see multiple T1...

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Virtual Desktop Infrastructure seems to be popping up everywhere these days. I remember the days when RDP was used solely to save time from having to go down to the server room. Now it’s blossomed into a multibillion dollar industry with real businesses relying on it. Microsoft, VMware and Citrix, among others, are trying to put stakes in the VDI...

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Every year around this time, people start to give thanks.  Either for the things they have, for the people in their lives or for the great gifts.  During the following weeks, there will be mistletoe hanging, carolers caroling and a whole bunch of people shopping online for the best deals.  With all this shopping, there are network performance concerns all...

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How Do I? This is the first of a series of posts detailing how to solve common network and application performance issues and to get the most out of PathView Cloud. To solve any problem you need to have the network instrumented properly, so today we will cover: How do I set up PathView  Cloud on my network? 1. Understand your...

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The last thing any IT guy wants to hear from a group of sales reps is “Salesforce is down!  There’s something wrong with Salesforce!!!” Unfortunately, yours truly was in that position on Monday.The AppNeta sales team is an inside team based outside of Boston, Massachusetts.  On Halloween, at roughly 4pm EST, I heard the groans from the team that Salesforce was crawling....

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Our Systems Engineering team regularly helps customers deploy PathView Cloud to measure end user experience at remote offices. One of PathView’s unique features is the ability to measure actual achievable network capacity.  T1 class WAN services are a popular way to connect branch offices to corporate data centers and the Internet. I say ‘T1’ class because businesses are deploying WAN services that...

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I don’t think I was alone June 21, 2012 when I went to check-in on Twitter during lunch and for some reason could not connect. Hmmm, how is that possible? The Twittersphere can’t actually be down…or can it? My office in Boston was also experiencing some network problems so I just assumed the Twitter issue was related to the Comcast...

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Although virtualization is a cost-effective move for many organizations, it can also be a network management nightmare if the right steps aren’t taken before and during the deployment process. Even if network performance appears healthy, the strain of supporting a VDI deployment might prove otherwise. In these cases, it is not uncommon for companies to point the finger at the...

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With highly distributed network and the expansive transition to cloud services, network and application performance monitoring is becoming more and more challenging. With the increase in IP-based applications like VoIP, Video Conferencing, hosted CRMs, VDI and cloud services offering simpler and easier ways to communicate and operate within an organization. Each application comes with unique performance requirements and settings needed...

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‘Why Is Our Network Broken?’ Even companies that provide network performance management services still have to manage their own networks! So, a few weeks ago when I received notification that we were experiencing extremely low available bandwidth out to the internet, I knew I had to act fast to avoid failure of our critical services- The question was: which tool would solve the...

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As a network engineer for a global financial services organization, I know I am not alone in my daily concerns about network connection speed and performance.  Our concerns are all underscored by questions such as: ‘How much bandwidth are we getting?’ ‘What are we paying our ISP monthly again?’ ‘How are my end users using our bandwidth?’ ‘Why is my...

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In the age of smart phones, data plans and usage caps, many questions come up when looking into your cellphone bill.  It seems there are unlimited applications and features are swallowing up data. Have you ever wondered what else is using up your data? Checking mail, sending mail, playing games and using apps use data and affect your plan and...

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Healthcare practices today run on networked applications that connect remote users (hospitals, physicians, clinics) to centralized or hosted resources. Electronic Health Records (EHR), web-based clinical health programs, inter-site communication and online medical registries are all critically dependent on network and application performance. Any drop in bandwidth or increase in latency can make these applications unusable or inaccessible, potentially compromising patient...

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Conventional wisdom says that you can only see the true capacity of your network by flooding the pipe.  Well, we already put a stop to that thinking (see PathView Cloud).  However, we still understand that it is an effective method, if done right. With PathTest, the latest free tool from AppNeta, we can flood your network with any kind of...

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Improve Reliability A reliable network means peace of mind and happy end users. The ability to remotely monitor and troubleshoot all business critical applications from one interface will allow you to pinpoint issues before the end users pick up the phone to complain, or submit support tickets. Remotely diagnose and remediate issues without disrupting business operations and reduce incoming issues...

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Every major wireless carrier is racing to deploy 4G branded mobile data services.  Although the mobile data user has been trained to lower his or her performance expectations, the wireless carriers are working hard to change that perception.  Can 4G wireless services support real time applications like voice and video for the mobile office of 1?  Can it replace more...

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For organizations that are monitoring and maintaining a large network, bandwidth consumption can cause major issues.  Knowing who is using all the bandwidth in the company is particularly helpful when troubleshooting performance issues and all too common complaints that “the network is slow!”  Insight into what external web sites employees are visiting,  and whether or not those sites are work-related...

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It’s a great time to be a connected consumer.  Our favorite audio, video and news products are available from multiple online sources and can be immediately consumed on the nearest connected device.  Sometimes the path to a great viewing experience is painless and it just works.  At other times achieving a quality viewing experience can be a real challenge.  As...

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By Cliff Chapman, Application Delivery Architect, LinkStatus Was Shakespeare’s Rosalind in a Telco’s QoS presentation when she inquired “Why then, can one desire too much of a good thing?” She was hooked. QoS would solve all her Application performance problems. “I’ll just need Expedited Forwarding for voice and video, something middling for Thin Client and I’ll let the rest rot in...

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Today’s distributed data centers, with their layers upon layers of virtual and physical devices and systems, are dauntingly complex and getting more so every day. The accelerating adoption of IP-based services like cloud computing, virtual desktop infrastructure and unified communications is further compounding this complexity, while also massively increasing the scope of the network. All this growth and change confounds...

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These days practically every organization depends on multiple IP-based services, including Software-as-a-Service (SaaS) and cloud-based applications, VoIP, video conferencing, virtual desktops and IP storage. All these critical services depend on network performance. Today’s IP-based services operate within a narrow Quality of Service (QoS) range. When network bandwidth, latency, jitter and/or packet loss parameters drift outside those tight limits, critical business...

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Why are more and more organizations building their own clouds, often in addition to leveraging the cost and scalability advantages of private cloud services? For many heavily regulated businesses, such as financial services and healthcare firms, demands for the highest levels of security for sensitive data have made private cloud alternatives more appealing. Private clouds also optimize the ability to...

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We want to share a great use case recently submitted to the AppNeta’s Customer Testimonial Case Study Contest from the Liquor Distribution Branch of British Columbia (LDB). Check out their story below to learn how they resolved serious latency issues for remote site applications. Organization: In British Columbia, the Liquor Distribution Branch (LDB) is one of two branches of government responsible...

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As a managed services provider (MSP), your clients look to you to keep their business services up and running. With the advent of cloud computing, SaaS, virtual desktops, VoIP, IP-based storage and other trends, more and more of those business-critical services depend on the performance of IP-based networks. MSPs face new service delivery challenges, including: Old-school, break-fix approaches to network...

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We wanted to share the following blog post from Life as a Healthcare CIO by John Halamka, CIO of Beth Israel Medical Center in Boston. Today’s post names PathView Cloud as the Cool Technology of the Week. Cool Technology of the Week How many times have you heard the complaint “the application is slow” but lack data about server, network,...

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It’s been an exciting and busy week for the AppNeta Interop team this week. As a Cisco partner, we have integrated well into Cisco’s  ”borderless networks” theme focused on how to build out your network to optimize remote application performance and survivability. Cisco is a premier sponsor of InteropNet, a cornerstone of the Interop event built in collaboration with hand-selected,...

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Santa Claus.  The Easter Bunny.  Good tasting, fat-free snack foods.  Myths?  Maybe so. But one absolute myth that is 100% untrue, and that 99% of the vendors of network performance solutions have been perpetrating for years (and whose users have been gobbling up like zero calorie french fries…) is the myth of bandwidth; more specifically, the myths of utilized and...

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Listening to the radio at work used to be just about keeping the volume down. But with the skyrocketing popularity of Pandora, Vevo.com, Shoutcast, SoundCloud and other Internet radio services, the issue has become one of exhausting scarce bandwidth on overtaxed corporate networks. Employees are accustomed to enjoying Internet radio services at home, and many no doubt access them at...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! Telecommuting in all its forms has been on the rise for years. Today the trend is accelerating dramatically as affordable, cloud-based technology, rising gas prices, and pressure to reduce facilities’ operating costs all converge to make telework more attractive for all—and the enterprise more distributed than ever....

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As a pre-sales engineer, I see a lot of interesting network performance management scenarios while working with future customers on product trials.  I’ve seen everything from a managed switch that had a rogue 10-meg port to a problematic WiFi access point, located in the basement of a hospital! On a recent trial , I was working with a network engineer...

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We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. Thanks to multiple snowballing trends like cloud computing, SaaS, virtual desktops, IP storage, mobility and Unified Communications and Collaboration (UC&C), more and more companies are delivering critical, network-dependent IT services to more and more remote users. The adoption of Cloud...

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Particularly in technology, this consolidation can be witnessed in the jump in virtual desktops and virtual servers, both of which leverage resource sharing and economies of scale to save on space, power and ultimately, cost and complexity. At the same time, we are seeing more and more technologies standardize their protocols and use of network infrastructures. Unified Communications and Collaboration...

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Sound familiar? I know this is a question many of you ask yourself regularly, if not daily. There aren’t too many people that would debate the value provided by understanding flow data: the ability to get deep and near real-time insight into the applications and users that are consuming resources on your network.  Flow analysis has been built into a...

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I speak with IT Outsourcers and Managed Service Providers every day, and I am always amazed at how busy they are, but I’m realizing that I shouldn’t be. According to AMR Research, 80% of companies are increasing or maintaining their current level of IT outsourcing in the current year. IT Outsourcing doesn’t just mean organizations shipping their coding jobs to...

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My field engineering team works with customers and partners in many regions and time zones, and we often host working sessions from remote locations.  This provides great opportunities to employ our own solutions and “eat our own dog food” to monitor and troubleshoot common services we use between sites. I hosted a virtual technology workshop a few days ago  from...

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The siren song of “The Cloud” draws the over-worked and under-appreciated I.T. leaders from around the globe thanks to the phenomenal, inherent benefits of scale (both up and down), cost and flexibility.  Yet, despite the obvious appeal, the practical realities of meshing internal, production-level networks and their related management systems with services offered from the public cloud are daunting to...

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We are often asked how our technologies very from traditional network management tools. While most other tools rely on simple network management protocol (SNMP), we utilize our own technology to perform ‘active’ network monitoring infrastructure. Around here, we compare SNMP to a car’s dashboard.  You are able to see how much gas is in the tank, what the engine RPMs...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! On September 29th, we experienced a large amount of poor call quality here at the Apparent Networks Boston headquarters.  Our sales team was unable to engage in communications and was quickly losing productivity.  With the VoIP server hosted at our remote office in Vancouver, there could have...

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We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. According to Gartner, 95 percent of surveyed organizations plan to increase or maintain SaaS deployments, stating that cost savings are the biggest benefit for the appeal SaaS products. Unlike traditional applications that require a lump-sum investment and time to deploy...

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When talking to prospective PathView customers, a common question we receive is why we utilize a hardware microAppliance when most remote performance management firms offer a pure software offering.  The move from a software sequencer to a hardware microAppliance for the PathView Remote Performance Management Service is to promote the highest quality service to our customers. An inherent problem with...

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We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. If you’re suffering from slow application performance, chances are you’re suffering from some degree of latency.  As everyone knows, each computer has its own performance limits.  With one too many applications, lag will result from the inability of the computer...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! Software industry has changed; free PathView Cloud tool shows how Not long ago, lots of software companies were focused on developing big solutions and selling them to the biggest customers they could. Board members and senior management wanted deal sizes that were high and trending higher. So...

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As applications evolve, so does the infrastructure that supports them.  In terms of network dependent applications, the applications of today are dramatically more performance sensitive than the ones of yesterday.  Voice over IP, video conferencing, and virtual desktop infrastructure all rely heavily on high bandwidth, low latency networks to perform without hiccups and service interruptions.  So how well does a...

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