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Archive of posts with tag 'NPM'

Google recently published an eye-opening report that looked at the impact of remote work on large organizations, a topic the behemoth search engine-cum-tech monolith is well suited to explore. After all, according to the company, at least 30 percent of all meetings held between employees involve at least two time zones. That makes sense when you consider that 2 in...

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Tags: cloud computing, decentralized business, distributed enterprise, enterprise IT, google, IT, network performance monitoring, NPM, NPMD, remote office, remote work, remote worker

There’s no denying that the SD-WAN market is having a moment. After sliding into the Trough of Disillusionment on the 2017 Gartner Hype Cycle, SD-WAN was firmly on the Slope of Enlightenment for 2018, and continues to build both momentum and advocacy as the decade comes to a close. What’s attractive about SD-WAN is that it doesn’t force teams to...

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Tags: cloud, cloud analytics, cloud computing, cloud performance, network performance monitoring, NPM, NPMD, SD WAN, SD WAN monitoring, SDWAN, software defined, software defined networking

Delivering visibility is central to everything we do at AppNeta. Not only does our platform allow enterprise IT to see into all corners of their network, but transparency and clarity is central to how we operate as a company, too. It’s fitting, therefore, that AppNeta was named a Visionary in the 2019 Gartner Magic Quadrant for Network Performance Monitoring and...

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Tags: application performance, cloud, gartner, Magic Quadrant, network performance monitoring, network performance monitoring and diagnostics, NPM, NPMD, saas, SaaS applications

Weekly Packet: IT Gets Busier, Downtime Gets Pricier
by Christine Cignoli on

Welcome to Friday, and may yours be pleasant and relaxed, even in light of this piece of news: IT may need to add User Awareness and Adoption as something to consider along with the rest of its big to-do list, according to a recent Nemertes Research webinar based on its research. The “UAA” acronym refers to the idea of making...

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Tags: ITOps, monitoring technology, NPM

Weekly Packet: User Experience and Networks Both Need Schooling
by Christine Cignoli on

Welcome to Friday, everyone. It’s back-to-school time, and we’re doing our homework on the latest in application and networking news. This week, we came across this really strong argument in favor of putting user experience at the top of enterprise and website priority lists. This Harvard Business Review piece explores the technical inefficiencies behind poor user experience—and how many companies...

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Tags: end user experience monitoring, NPM

The Network Plays Catch-Up
by Christine Cignoli on

A company’s network is its transportation system, essential to daily work getting done.  It’s gotten more complex through the years, but the underlying technology used to move packets of data from place to place hasn’t evolved much. In that time, though, applications have moved from on-premises data centers to hosting via the web, or delivered as a service—and the network...

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Tags: network technology, NPM, SDN

Weekly Packet: What’s Gonna Work? Teamwork!
by Christine Cignoli on

Happy Friday! Today we’re thinking about teamwork, after watching all those soccer players and relay teams kicking butt in the Olympics. I came across a recent IT trends survey, sponsored by Dell, that breaks out the views of IT decision makers vs. business decision makers. The survey results found that the two groups aren’t that different in what they find...

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Tags: business and IT goals, legacy, NPM

All About the Metrics: Part 2, Network Metrics
by Christine Cignoli on

The modern IT network encounters a lot of twists and turns on its way to high performance and user satisfaction. The humble network, which for a long time was fairly straightforward, is now a complicated infrastructure component that requires careful management and monitoring. Private and public network topologies are much more diverse these days, so that app delivery takes many...

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Tags: monitoring technology, network metrics, NPM

As the cloud takes over, enterprise IT Ops teams are losing visibility into the infrastructure and business-critical applications their employees rely on. Here at AppNeta, we are continually seeking to make our platform more flexible because we know how hard it can be for IT Ops teams to manage these cloud challenges quickly. Here’s a look at what we focus...

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Tags: APM, application performance, NPM

Office 365: What to Consider As You Migrate
by Team AppNeta on

Many businesses these days are migrating to Office 365. It is important that when implementing a migration, they make sure the user experience is optimized both during the migration and afterwards. Gartner recently released a study indicating that, by 2017, 33% of all users will be on cloud-based business office systems such as Office 365. That’s because business cloud applications...

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Tags: APM, best practices, cloud, NPM, Office 365

The City of San Francisco recently launched free #SFWiFi service in 32 of the city’s public spaces thanks to a grant from Google. Coincidentally, the day it launched, I made a move from Boston to San Francisco and found a handful of these spaces to be close to my new neighborhood. I set out with my trusty iPhone 5 and...

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Tags: application performance, network speed, NPM, PathTest

How to Easily Capture TCP Conversation Streams
by Team AppNeta on

When verifying that FlowView is identifying flows with the correct application, we use tcpreplay to send traffic from packet capture files into an appliance capture interface. The packet captures can be homemade by us or from our customers. These packet captures are typically recorded without filtering, so naturally they will contain extraneous protocols and many mid-conversation sessions that happened to...

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Tags: FlowView, monitoring technology, NPM, packet capture, packets

The REAL Reason Airplane Wifi is Slow
by Christine Cignoli on

Depending on your travel agenda, a cross-country flight can be an opportunity to work offline without the usual real-time distractions or catch up on the latest episode of Silicon Valley. With in-flight wireless like Gogo becoming widely available, you may be tempted to keep in touch with colleagues from 35,000 feet, or post to facebook because you can. While connectivity...

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Tags: features, network speed, NPM, packets, PathView

The Hidden Cost of Multiple Tools
by TR Jordan on

As application deployments get more complex, the tools to make sure they're working have certainly more than kept up. Not only do we have tools to monitor hardware health, but there are tools to measure network performance, application performance, and resource usage for every conceivable piece of every system. Unfortunately, collecting data for data’s sake doesn’t keep any application running,...

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Tags: APM, best practices, cloud, monitoring technology, NPM

Today we are really pleased to announce the launch of the AppNeta Identity Manager, the unified user and account management system which is the foundation of the AppNeta Performance Management services. Control Freaks Rejoice As a great movie superhero once said “With great power comes great responsibility” (apparently different phrasing was used in the comic books, and with this capability...

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Tags: APM, AppView, features, FlowView, full stack, NPM, PathView

Telecoms: The Impact of Over-the-Top Content
by Team AppNeta on

It’s Chinese New Year - Year of Horse. This used to be one of the best business time of the year for Telecom operators, in China for example. Traditionally, Chinese people took this time for family gathering, friendship bonding, just like westerners at Christmas. Being a “connection-oriented” society - meaning whom you know and what kind of relationship you have...

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Tags: best practices, FlowView, monitoring technology, NPM

For immediate release Boston, Vancouver, and Providence (April 1, 2014) — Full-stack application performance management software maker AppNeta today announced a suite of new features aimed at helping developers and IT professionals understand the performance of apps deployed in the cloud — literally. “We’re always watching the skies for new developments in the cloud space,” said Capt. Jim Melvin, CEO of...

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Tags: APM, cloud, NPM

An Introduction to Jitter for Unified Communications
by Team AppNeta on

Jitter is a term used to describe variation in the arrival times of packets over a network. In packet switched networks, it is sometimes referred to as packet delay variation. Generally caused by congestion in the IP network, jitter can be a serious issue for interactive real-time traffic, e.g. VoIP. This article discusses how jitter is measured in PathView, and...

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Tags: jitter, monitoring technology, NPM, PathView, voip

Knowing which websites and applications are in use on your network is hard. The number of Saas services, Cloud-based services and smart device apps that are in use is growing at an astronomical rate. But if these apps are impacting the performance of the applications which run your business, you need to get a handle on them and understand their...

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Tags: best practices, features, FlowView, NPM

Only SaaS Company Named to both APM and NPMD Magic Quadrants BOSTON — March 24, 2013 — AppNeta, the leading provider of full stack application performance management solutions, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the “Magic Quadrant for Network Performance Monitoring and Diagnostics.”[1]For a complimentary copy of the report, visit www.appneta.com. According to...

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Tags: APM, cloud, features, NPM

Combined capabilities provide end-to-end visibility of enterprise network and application performance AUSTIN, Texas (March 19, 2014) – One Source Networks (OSN), the global voice and managed network services partner of choice for large enterprises, today announced its partnership with AppNeta, the technology leader of full-stack Application Performance Management (APM) solutions, to deliver comprehensive application-layer monitoring to its global enterprise customer...

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Tags: APM, features, full stack, NPM

Want to build a packet generator using free software and commodity hardware? Wouldn’t it be nice if that packet generator was just as fast as expensive hardware-based packet generators? What if it was more powerful, flexible and easier to use than commercial alternatives? My blog “Why Test NetFlow with Tcpreplay 4.0” introduced Tcpreplay 4.0 as an alternative to hardware packet generators....

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Tags: bandwidth, best practices, flow analysis, monitoring technology, NPM, packet capture, packets

Rate Limiting Detection: Bandwidth and Latency
by Team AppNeta on

Ever wonder if your ISP is giving you the bandwidth you are paying for? Do you think your download speeds are different at different times of day? If so, you might want to detect and measure the rate limiting on your network. What is Rate Limiting? Network rate limiting is used to limit the amount of traffic on a network....

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Tags: bandwidth, latency, monitoring technology, NPM, PathView

In my blog “NetFlow Performance Testing with Tcpreplay 4.0” I introduced new IP Flow / NetFlow features that I recently added to Tcpreplay, with the claim that this is the best solution for testing Layer 7 flow collectors. Today we discover how Layer 7 collectors differ from traditional flow collectors, and why they need to be tested differently. So, what is are...

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Tags: flow analysis, FlowView, monitoring technology, network speed, NPM

When we set out to make a super fast and super accurate application-aware flow collector, we found ourselves with a dilemma. How do we test it? How do you generate complex combinations of business and recreational application traffic and at 10GigE speeds? How do we generate Candy Crush, YouTube and SalesForce plus hundreds of other Layer 7 applications simultaneously at...

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Tags: features, flow analysis, FlowView, network speed, NPM

Unboxing an Appliance for FlowView
by Team AppNeta on

So you've heard about PathView and FlowView, read some reviews, checked out our website, and you think they sound like they're just the bee's knees (and they are). You've talked to our excellent salesfolk, purchased an appliance and licenses, received your AppNeta login credentials, and now a box has shown up on your doorstep. Your new appliance If you've nabbed yourself...

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Tags: bandwidth, features, flow analysis, FlowView, NPM, packets

The Way Back Machine: APM Premise Software At AppNeta there was a time before SaaS. It too was a time of great engineering and building cool stuff. Back then we were still doing application performance monitoring and analysis. We required that our customers install our application (application server + network agents + users' clients) on their hardware sitting within their...

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Tags: APM, application development, NPM, technology

Introducing Tcpreplay 4.0
by TR Jordan on

Today, we're excited to annouce another major milestone in open-sourcing our technology: Fred Klassen has officially accepted maintainership of Tcpreplay. After a major overhaul of the internals, we're excited to release version 4.0.0, to which Fred has contributed extensively. Tcpreplay is a suite of Free (GPLv3) utilities for editing and replaying previously captured network traffic. Originally designed to replay malicious...

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Tags: bandwidth, features, flow analysis, FlowView, network speed, NPM

Packet Loss
by Team AppNeta on

This article will be part of a series of articles describing how various network issues are presented by AppNeta Performance Manager. We begin with packet loss. Packet loss occurs when one or more packets failed to reach its intended destination. This article shows how high packet loss is presented on AppNeta. Packet loss also manifests itself by degrading other network metrics...

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Tags: features, NPM, packets, PathView, PathView Cloud

An IT Nightmare – A true story from the IT trenches
by Jason Hislop on

Eight-alarm fire guts South Boston building Firefighters battled an early morning blaze on Summer Street in Boston, just two doors down from AppNeta’s Office.  The blaze was discovered around 4:29 a.m., according to the Boston Fire department’s official Twitter account. Wow… that was a little too close to home!  While we didn’t receive any physical damage to our building, we...

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Tags: NPM, PathView, PathView Cloud, tech industry, WAN

Gigaom Analysts Discuss Monitoring Performance in Today’s Complex Web and Mobile Application Environments BOSTON — December 5, 2013 — AppNeta, the technology leader of Full Stack Application Performance Management (APM) solutions, today announced a webinar on December 11th, 2013 hosted by AppNeta and Gigaom Research. This webinar, “Application Performance Monitoring in a Multi-platform App Environment,” will focus on the challenges...

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Tags: APM, apps, best practices, byod, features, NPM

AWS re:Invent 2013: Werner Vogels Gets It
by Team AppNeta on

I consider myself fortunate to have now attended the first two AWS re:Invent Conferences. 2012 was notable for its impact as the first event, and 2013 did not disappoint with big crowds and lots of energy --  the show had it all! I attended many great sessions with some true thought leaders in the SaaS services market.  Andy Jassy lead...

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Tags: APM, full stack, monitoring technology, NPM

FlowView: How We Did It (Part 1)
by Christine Cignoli on

If you’re into network traffic analysis, FlowView gives you incredible insight into what is running on your network with simple deployment.  This month, we’re celebrating you, the people who take the time to look at your network traffic with FlowVemeber, where we’re giving 10% of all FlowView proceeds in November to the national Movember charities. When we launched FlowView last year,...

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Tags: application development, flow analysis, FlowView, NPM, technology

AppNeta’s FlowView Solution Offers Breakthrough Performance Insight Together with the Speed and Scale of Big Data Technology BOSTON — November 19, 2013 — AppNeta, the technology leader of Full Stack Application Performance Management (APM) solutions, today announced the launch of its big data architecture developed to provide customers with granular visibility into network and application usage to assure and optimize...

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Tags: features, FlowView, full stack, network speed, NPM

This is the first post of Flowvember - AppNeta’s celebration of really awesome, application-aware traffic analysis technology. And in the spirit of Movember and FlowVember, we challenge you to join us in growing out your mustache and checking out your network traffic. Get AppNeta’s FlowView free trial here. And, if you like what you see and decide to buy, we...

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Tags: features, FlowView, NPM, packet capture, Product Upgrades

SolarWinds Invests in AppNeta
by Team AppNeta on

Web Applications Require Next Generation Performance Monitoring Solutions BOSTON and AUSTIN — November 5, 2013 —AppNeta, the technology leader of Full Stack Application Performance Management (APM) solutions, announced today a strategic partnership with SolarWinds® (NYSE: SWI), an IT management leader serving over 150,000 customers worldwide including small to medium sized businesses and 425 of the Fortune 500 companies. Through AppNeta’s...

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Tags: APM, NPM

“Why monitor a path and not just the device?” It’s a great question that I routinely get asked when talking about our technology on demonstrations, and it just so happens that I had a good chance to conduct a little experiment outside of a normal work environment during my recent trip to our nation’s capital to attend Surge. What does...

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Tag: NPM

New FREE iOS App for Network Performance
by Team AppNeta on

Attention all iPhone and iPad users – you can now get network performance data from your iPhone and iPad! AppNeta’s new PathTest iOS app gives you easy access from your mobile device so you can assess, monitor and troubleshoot your network performance from anywhere in just seconds. PathTest iOS for iPad and iPhone can be easily downloaded for free in the App Store. PathTest iOS is a free tool...

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Tags: apps, features, mobile, NPM, PathTest

This past summer, I wrote about T1s and three best practices for WAN Performance. As I mentioned in that post, T1-class WAN services are a popular way to connect branch offices to corporate data centers and the Internet for voice and other application services. While the 1.54Mbps definition of a T1 hasn’t changed over time, it’s now common to see multiple T1...

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Tags: bandwidth, features, NPM, PathView Cloud, remote networks, T1, WAN

How Much Bandwidth Do I Really Need?
by Team AppNeta on

Bandwidth is a coveted resource in most offices. Since businesses rely so heavily on the internet, it’s imperative that your organization has adequate bandwidth to support the day-to-day workload. Without it, businesses can come to a screeching halt. Every organization needs a different amount of bandwidth depending on its size and the type of applications that are running on its...

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Tags: bandwidth, NPM

Why Flow is Better than Content Filtering
by Team AppNeta on

It’s a pretty normal scene in offices across the globe – an employee has some down time on their hands, so they head on over to social media sites such as Facebook. Instead of seeing a newsfeed full of status updates from their closest friends and family members, the employee is greeted with a bold “access denied” message. While the...

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Tags: bandwidth, flow analysis, FlowView, NPM

Server virtualization is one of the most important IT trends of the past decade. According to Gartner, server virtualization has recently surpassed 50% of all server workloads, and the number of virtualization workloads is likely to grow fivefold by 2015. Drivers for this rapid adoption include reduced hardware costs, improved resource utilization, radically streamlined provisioning and more – all leading to improvements in data...

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Tags: NPM, virtualization

3 Reasons to Upgrade your SNMP Strategy
by Team AppNeta on

For more than 20 years, SNMP monitoring was the default approach to network performance management. It was your only option, but this just isn’t the case anymore. Application components are no longer delivered just from your datacenter, but are delivered from private clouds and from third-party services hosted outside of your control zone in the public cloud with multiple potential...

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Tags: cloud, NPM

Every year around this time, people start to give thanks.  Either for the things they have, for the people in their lives or for the great gifts.  During the following weeks, there will be mistletoe hanging, carolers caroling and a whole bunch of people shopping online for the best deals.  With all this shopping, there are network performance concerns all...

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Tags: AppView Web, FlowView, NPM, PathView Cloud

Measure Network Performance from your iPad
by Team AppNeta on

Attention all iPad users – there is a new (FREE) app in town! PathTest gives your easy and accurate measurement of your network performance over Wi-Fi or your cellular provider. Get the app now – click here to download PathTest. With PathTest you can: Determine your network’s actual upload and download performance Measure the performance from your network to multiple internet targets or enter...

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Tags: apps, mobile, NPM

Now more than ever, IT teams need to know exactly what is happening on the network, and which users and devices may be contributing to performance degradation. This level of insight is essential to gauging the impact that various activity has on the network – and ultimately to ensuring the performance of IP-based applications like cloud services, SaaS tools, VoIP,...

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Tags: flow analysis, NPM, saas

Got BYOD? Get in Control with AppNeta
by Team AppNeta on

Are your employees deploying personal devices on your company’s network? If the answer is no, you should think again. 84% of smartphone users are also using their devices at work. While Bring Your Own Device (BYOD) could mean increased productivity for your employees, it also is a potential threat to your overall network performance and the delivery of the applications...

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Tags: bandwidth, byod, mobile, NPM

How Do I? This is the first of a series of posts detailing how to solve common network and application performance issues and to get the most out of PathView Cloud. To solve any problem you need to have the network instrumented properly, so today we will cover: How do I set up PathView  Cloud on my network? 1. Understand your...

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Tags: network assessment, NPM, PathView Cloud

GoGrid West Coast Goes Down – AppNeta is There
by Team AppNeta on

At 2PM EST yesterday (Tuesday, October 16th), I noticed something was a bit off with our virtual network performance management appliance hosted at GoGrid in California’s Bay Area.  I say “a bit off,” as in the appliance appeared completely offline. I tried logging into their management portal to no avail.  By looking at network paths monitored to the virtual appliance, we were...

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Tag: NPM

I know we’ve talked about it a lot here on the Performance Monitoring Blog, but I cannot stress enough the importance of end user experience monitoring. Unfortunately, your customers do not care if a problem is inside your datacenter or outside your control – they will hold you ultimately responsible for their web experiences on your pages.Customers lack patience for poor...

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Tags: APM, NPM, tracing, unified performance management

By: Jim Melvin Everyone love’s the Olympics and it is easy to see why — the Olympics truly have something for everyone.  From cycling, to soccer, to archery, and basketball; the breadth of sports (36 in all) covers just about every sport that you could want (except for lacrosse, one of my personal favorites). What we are seeing, though, is...

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Tags: network speed, NPM, streaming media

Our Systems Engineering team regularly helps customers deploy PathView Cloud to measure end user experience at remote offices. One of PathView’s unique features is the ability to measure actual achievable network capacity.  T1 class WAN services are a popular way to connect branch offices to corporate data centers and the Internet. I say ‘T1’ class because businesses are deploying WAN services that...

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Tags: jitter, latency, NPM, packets, PathView Cloud, SLA, T1, WAN

According to this report by the Pew Research Center (February 2012), 46% of American adults now own a smartphone of some kind, up from 35% in May 2011. Smartphone owners now outnumber users of more basic phones. These smartphone users are bringing their personal devices to work and connecting them to your network. For many businesses, an open BYOD policy...

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Tags: application performance, bandwidth, byod, FlowView, mobile, network speed, NPM, streaming media

WAN optimization techniques help data flow more efficiently across the WAN with a variety of approaches: optimizing bandwidth utilization, reducing data volumes through deduplication, accelerating applications, reducing latency and more. The goal of WAN optimization is not just to increase effective bandwidth, but also to help ensure sufficient and predictable operation of QoS under the variety of conditions. WAN optimization...

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Tags: bandwidth, NPM, WAN

BYOD: Top 3 Ways It Can Break Your Network…
by Team AppNeta on

Gone are the days when organizations would give their employees a PC and expect it to be the only device used on the network. It’s a “bring your own device” (BYOD) world out there now, and the trend to allow users to bring their own smart phones, tablets and other mobile gear to work is only going to accelerate. That...

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Tags: byod, mobile, NPM, streaming media

The advantages of Software-as-a-Service (SaaS) versus on-premise deployments are well known. Among the most notable from an IT perspective are: Remote, hassle free upgrades and maintenance, shorter deployment time and no configurations (minutes vs. months for a phased implementation) Cost savings in infrastructure and human resource requirements Reduced business risk due to lower upfront costs and faster implementation But even...

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Tags: cloud, NPM, saas

Network performance management solutions are supposed to make IT’s job easier, but implementing the solution can be a nightmare. IT departments just don’t have the budget or the staff to deal with traditional network performance management solutions that require software to be purchased and installed, or that demand manual software installation, configuration and upgrades. Deployment also encompasses not just what it...

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Tags: cloud, flow analysis, NPM, saas

Verifying Network Performance SLAs
by Team AppNeta on

Service-level agreements (SLAs) are an interesting concept because unless  there is a major disruption, it is difficult to guarantee they are being met daily. How do you know your carrier is meeting the requirements you are paying for? And if you  are a carrier, how can you prove to your clients that you are delivering the service as agreed? Network...

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Tags: APM, apps, cloud, NPM, saas, SLA, WAN

An Engineer’s Search: Who Broke the Network?
by Team AppNeta on

‘Why Is Our Network Broken?’ Even companies that provide network performance management services still have to manage their own networks! So, a few weeks ago when I received notification that we were experiencing extremely low available bandwidth out to the internet, I knew I had to act fast to avoid failure of our critical services- The question was: which tool would solve the...

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Tags: bandwidth, FlowView, NPM, PathView Cloud, streaming media

Network Performance Monitoring Critical to EHR Success
by Team AppNeta on

Healthcare practices today run on networked applications that connect remote users (hospitals, physicians, clinics) to centralized or hosted resources. Electronic Health Records (EHR), web-based clinical health programs, inter-site communication and online medical registries are all critically dependent on network and application performance. Any drop in bandwidth or increase in latency can make these applications unusable or inaccessible, potentially compromising patient...

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Tags: bandwidth, EHR, healthcare, NPM, PathView Cloud

Network Performance Management: A Look Back to 2006
by Team AppNeta on

Remember when data, video and voice networks were separate? Before cloud was a buzz word, cellphones were only for calls, virtualization was in its infancy and what’s an iPad? Considering all of these changes, it seems an impossible job for network teams to maintain high functioning networks and applications with the flood of changes we have experienced throughout the IT...

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Tags: byod, cloud, NPM, saas, virtualization

Show Me the Bandwidth
by Team AppNeta on

Security is a well-known risk with cloud applications, but…what about bandwidth? More and more businesses are looking to cut costs and improve end customer experience by moving customer-facing applications, storage/backup solutions, and many other applications to distributed data centers in the cloud. If users experience performance or latency problems due to insufficient network bandwidth, such as slow, stalling or failed...

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Tags: cloud, jitter, latency, NPM, packets

Mixing Business and IT: Network Performance Prediction #2
by Team AppNeta on

The countdown to 2012 continues with Network Performance Management Prediction #2 – Mixing Business and IT!  Productivity is dependent on a functioning network. If the phones are down, then so is business. Therefore, network performance solutions must provide actionable and easily understood information that can be interpreted by more than network engineers. Of course, there will be data that requires...

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Tags: NPM, virtualization

Bad Bandwidth: Network Performance Prediction #3
by Team AppNeta on

We’re counting down to 2012 with Network Performance Predictions! Inspired by an article by Matt Stevens, AppNeta CTO, we have pulled together three insights that will impact network performance management next year. So, prediction #3 is… Bad Bandwidth. Cheap bandwidth is great and getting cheaper all the time. However, an increase in the bandwidth does not necessarily correspond with an...

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Tags: bandwidth, NPM

Improve Reliability A reliable network means peace of mind and happy end users. The ability to remotely monitor and troubleshoot all business critical applications from one interface will allow you to pinpoint issues before the end users pick up the phone to complain, or submit support tickets. Remotely diagnose and remediate issues without disrupting business operations and reduce incoming issues...

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Tags: NPM, PathView Cloud

Credit cards and debit cards– the life lines to our bank accounts. These slates of plastic are also the life lines for retail stores. These days, except when someone walks into a storefront and makes a purchase with cash, chances are that nearly every sale a retailer makes involves the Internet or an online transaction. Online shopping and other forms...

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Tags: ecommerce, network speed, NPM

When it comes to online trading, network latency is everything – because delays are more costly in this industry than almost any other. The stock market doesn’t stand still while data is in transit, and the difference between a “fresh” price quote and one that’s a few milliseconds out of date can cost or earn brokers and their clients hundreds...

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Tags: latency, network speed, NPM

A Managed Service Provider’s survival is dependent on predictable and high-performing network and applications. End users will not pay for a faulty service. Period. Ensuring that a customer’s network maintains optimal performance is a full time job, especially with the implementation of new IP based services such as VoIP, Video, VDI or cloud services. Having a technician on-site 24/7 could...

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Tags: MSP, NPM, remote networks

Raise your hand if an end user has complained of a slow file transfer? You can’t tell, but my hand is the highest. File Transfer Protocol (FTP) transfers have been around since the dawn of the civilization.  Not really, but it has been around for the duration of the internet. Point being, the FTP is everywhere. This made me think,...

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Tags: latency, network speed, NPM, packets

OpenFlow: Your Remote Control to Network Management?
by Team AppNeta on

It is a long accepted practice to build three-tier data center LANs based on access, distribution and core switches. But now data center LANs are being re-architected to meet the demands of virtualization, SaaS and cloud computing. The question now is, what architectures and technologies are appropriate  for this new purpose? For example, what is the best alternative to the...

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Tags: cloud, LAN, NPM, saas, virtualization

Streaming Media and Your Internet Performance
by Jocelyn Saurini on

It’s a great time to be a connected consumer.  Our favorite audio, video and news products are available from multiple online sources and can be immediately consumed on the nearest connected device.  Sometimes the path to a great viewing experience is painless and it just works.  At other times achieving a quality viewing experience can be a real challenge.  As...

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Tags: NPM, PathView Cloud, streaming media

Network Troubleshooting in Today’s Distributed Data Center
by Team AppNeta on

Today’s distributed data centers, with their layers upon layers of virtual and physical devices and systems, are dauntingly complex and getting more so every day. The accelerating adoption of IP-based services like cloud computing, virtual desktop infrastructure and unified communications is further compounding this complexity, while also massively increasing the scope of the network. All this growth and change confounds...

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Tags: cloud, NPM, PathView Cloud, unified communications

Today’s business services are increasingly dependent on predictable network performance and availability. At the same time, changes to network infrastructure  – such as the addition of IP-based services like VoIP, video conferencing and Software-as-a-Service (SaaS); the proliferation of Wi-Fi-connected devices; unmanaged elements such as streaming audio– all mean that performance requirements for your customers’ critical applications demand a much higher...

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Tags: MSP, NPM

From the largest regional medical centers to small provider offices, today’s healthcare organizations depend on network sensitive applications. Electronic Health Records (EHR), ePrescriptions, web-based clinical records, online medical registries, desktop virtualization, VoIP, IP storage, cloud–based system, Software-as-a-Service — all of these critical applications rely on network performance. When bandwidth, latency and other key parameters fall below acceptable thresholds, network dependent services abruptly become...

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Tags: bandwidth, EHR, healthcare, NPM, virtualization

These days practically every organization depends on multiple IP-based services, including Software-as-a-Service (SaaS) and cloud-based applications, VoIP, video conferencing, virtual desktops and IP storage. All these critical services depend on network performance. Today’s IP-based services operate within a narrow Quality of Service (QoS) range. When network bandwidth, latency, jitter and/or packet loss parameters drift outside those tight limits, critical business...

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Tags: NPM, PathView Cloud

Why are more and more organizations building their own clouds, often in addition to leveraging the cost and scalability advantages of private cloud services? For many heavily regulated businesses, such as financial services and healthcare firms, demands for the highest levels of security for sensitive data have made private cloud alternatives more appealing. Private clouds also optimize the ability to...

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Tags: cloud, NPM, PathView Cloud

We want to share a great use case recently submitted to the AppNeta’s Customer Testimonial Case Study Contest from the Liquor Distribution Branch of British Columbia (LDB). Check out their story below to learn how they resolved serious latency issues for remote site applications. Organization: In British Columbia, the Liquor Distribution Branch (LDB) is one of two branches of government responsible...

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Tags: latency, NPM, PathView Cloud, remote networks

The education industry is embracing cloud computing more rapidly than any other sector excluding large enterprises. According to recent studies by IDC and CDW, today more than one-third of higher education IT departments are either implementing or maintaining cloud-based systems. Among the most compelling benefits that cloud-based services offer educational institutions are: Low-cost, anytime/anywhere accessibility to high-end computing resources The...

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Tags: cloud, higher education, NPM, saas

As a managed services provider (MSP), your clients look to you to keep their business services up and running. With the advent of cloud computing, SaaS, virtual desktops, VoIP, IP-based storage and other trends, more and more of those business-critical services depend on the performance of IP-based networks. MSPs face new service delivery challenges, including: Old-school, break-fix approaches to network...

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Tags: MSP, NPM, PathView Cloud

There’s no question that the healthcare sector is rapidly embracing cloud computing. Recent studies by IDC and CDW both show that one-third of healthcare organizations are already implementing or maintaining cloud-based systems – ranking third among sectors polled, just behind large enterprises and higher education. Healthcare IT organizations estimate spending  21% of their budgets on cloud computing over the next...

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Tags: cloud, EHR, healthcare, NPM, virtualization

Today’s video conferencing and telepresence solutions offer amazing reliability, incredible business value and a huge range of features and price points. No wonder there’s so much video running on enterprise networks! But like other IP-based applications from VoIP, to SaaS, to virtual desktops, video conferencing applications are highly sensitive to network performance. The health of your network is vitally important...

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Tags: NPM, video conferencing

Open source award winner Wireshark is probably the most widely deployed network protocol analyzer/packet sniffer out there. It lets you capture and interactively browse network traffic, and shows the packets to you in a human-readable form. Wireshark is the tool that first made the world of network and application troubleshooting accessible to IT staff. Thanks to the contributions of networking...

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Tags: NPM, packet capture, packets

Burgeoning growth in the use of mobile devices is surely among the most significant trends impacting enterprise communications. Much of this growth is uncontrolled, as droves of employees increasingly make use of their personal mobile devices over company networks, as they’re accustomed to doing at home. How can you get a handle on what your mobile users are up to,...

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Tags: bandwidth, flow analysis, mobile, NPM, video conferencing, voip

5 Myths About Network Performance Management
by Team AppNeta on

With the meteoric rise in enterprise deployments of IP-based services, network performance management has joined security at the top of every CTO’s list of concerns. It has become imperative to monitor end-to-end network performance from the point of delivery to the point of consumption from the user’s perspective, in order to know whether service levels are being met. For many...

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Tags: cloud, NPM, saas

The stampede to cloud computing is rapidly altering the design and delivery of IT services. From lower startup costs to lower total cost of ownership to scalability on demand, cloud-based deployments are increasingly considered the most cost- and time-effective approach to rolling out new IT services. But the move to the cloud is not without its challenges, particularly from the...

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Tags: cloud, NPM

Live from Kaseya Connect in Las Vegas!
by Team AppNeta on

I am enjoying my second day at Kaseya Connect in warm & sunny Las Vegas. We are joining hundreds of managed service providers and fellow sponsors for a few great days of learning more about Kaseya and how we can support the Kaseya user community with the AppNeta instant value network performance management solutions. One thing I have found interesting...

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Tag: NPM

Network Performance: A Student’s Perspective
by Team AppNeta on

“Would it help if I connected to the school’s wireless?” asked our guest speaker. “No, that’s even slower than the open wireless” was the response from students in my class, which is why we spent a third of the Creative Director’s presentation time waiting for his commercials to load. My Advertising, Media and Society class was fortunate enough to have...

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Tag: NPM

One of my concerns about the use of public cloud computing services is the tradeoff that IT organizations typically have had to make. On the positive side of the tradeoff, by using a public cloud service companies lower their cost and gain access to functionality that they normally would not have access to. Those are both compelling reasons to use public...

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Tags: cloud, NPM

The Myths Of Bandwidth
by Team AppNeta on

Santa Claus.  The Easter Bunny.  Good tasting, fat-free snack foods.  Myths?  Maybe so. But one absolute myth that is 100% untrue, and that 99% of the vendors of network performance solutions have been perpetrating for years (and whose users have been gobbling up like zero calorie french fries…) is the myth of bandwidth; more specifically, the myths of utilized and...

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Tags: bandwidth, NPM, PathView Cloud, WAN

Listening to the radio at work used to be just about keeping the volume down. But with the skyrocketing popularity of Pandora, Vevo.com, Shoutcast, SoundCloud and other Internet radio services, the issue has become one of exhausting scarce bandwidth on overtaxed corporate networks. Employees are accustomed to enjoying Internet radio services at home, and many no doubt access them at...

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Tags: bandwidth, FlowView, NPM, PathView Cloud

A Video Conferencing Home Run
by Team AppNeta on

As a pre-sales engineer, I see a lot of interesting network performance management scenarios while working with future customers on product trials.  I’ve seen everything from a managed switch that had a rogue 10-meg port to a problematic WiFi access point, located in the basement of a hospital! On a recent trial , I was working with a network engineer...

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Tags: NPM, PathView Cloud, unified communications, video conferencing

We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. Thanks to multiple snowballing trends like cloud computing, SaaS, virtual desktops, IP storage, mobility and Unified Communications and Collaboration (UC&C), more and more companies are delivering critical, network-dependent IT services to more and more remote users. The adoption of Cloud...

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Tags: cloud, flow analysis, FlowView, NPM, PathView Cloud

The move to Unified Communications and Collaboration (UC&C) is accelerating rapidly as technologies mature and early adopters reap competitive advantages like reduced costs, simplified IT infrastructure, better customer service and improved business performance. The growing availability of UC&C-as-a-service means that companies of all sizes are embracing the trend. UC&C encompasses the convergence of telephony, messaging, video conferencing, presence-enabled applications and...

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Tags: bandwidth, latency, NPM, remote performance management, unified communications

Sound familiar? I know this is a question many of you ask yourself regularly, if not daily. There aren’t too many people that would debate the value provided by understanding flow data: the ability to get deep and near real-time insight into the applications and users that are consuming resources on your network.  Flow analysis has been built into a...

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Tags: bandwidth, flow analysis, FlowView, NPM, PathView Cloud

Web-based service delivery models like cloud computing, SaaS and VoIP are revolutionizing IT. These distributed deployments offer cost, scalability and manageability advantages too compelling to pass up. But the performance of web-based applications is heavily dependent on the networks that deliver them to remote sites. A host of variable, intermittent factors can crash business-critical services. Network issues like jitter, packet...

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Tags: cloud, NPM, remote performance management, saas, voip

Packet Capture for the Masses
by Team AppNeta on

I spend a good amount of time talking to people about computer networks, their company’s networks, their customers’ networks, telco providers, etc, and the most common question that comes up is “What is using up all my network capacity.” For such a fundamental question this is surprising difficult to answer for the vast majority of companies. Any network engineer worth...

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Tags: flow analysis, FlowView, NPM, packet capture, packets

Professor PathView and Network Assessments
by Team AppNeta on

I count myself lucky that I had a professor in college who took the time to brainwash us all in the ways of network troubleshooting. To this day, I still jolt awake in a cold sweat hearing his voice chant “physical layer! physical layer!”  As many of you know, the Physical layer is  the first layer of the OSI model,...

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Tags: NPM, WAN

LinkedIn Connectivity Problems? What We Found….
by Team AppNeta on

Our legacy blog entries tell the AppNeta story from the early days…Read on! With the growing frenzy over cloud-based services and the recent announcements about managed cloud services, it is clear that we are looking at the future of business technology, one that merges critical business services with the cost efficiency, speed and easy integration of the internet. But, as...

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Tags: APM, cloud, legacy, NPM, saas

We are often asked how our technologies very from traditional network management tools. While most other tools rely on simple network management protocol (SNMP), we utilize our own technology to perform ‘active’ network monitoring infrastructure. Around here, we compare SNMP to a car’s dashboard.  You are able to see how much gas is in the tank, what the engine RPMs...

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Tags: microappliance, NPM, packets, PathView, PathView Cloud, WAN

The cloud is coming, the cloud is coming!!! Well guess what, if it’s not here now, it’s damn close. And if you think you can avoid it or beat it you’re dead wrong. As they say, if you can’t beat ‘em join ‘em. So what can you do? 1. Accept it. The 90’s economy is gone. No we aren’t in a recession, we’re in...

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Tags: cloud, NPM

Packets Packets Everywhere, but Which One Do I Seek?
by Team AppNeta on

Our legacy blog entries tell the AppNeta story from the early days…Read on! Much like the ancient mariner in Samuel Taylor Coleridge’s famous poem,  we often find ourselves awash in a sea of packets that tempt that tantalize us with their ability to quench our troubleshooting thirsts – but just like seawater to a thirsty sailor, they’re often too much...

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Tags: FlowView, full stack, legacy, NPM, packets

Arming the “Voice” Guy
by Team AppNeta on

We get it, traditional telephony is perfect. Nobody ever dropped a call, nobody ever heard echo, and it only cost about as much as a small island in the south pacific per month to run. “I’m just an old phone guy; I don’t get these network issues.” This is a common line I hear when working through a VoIP deployment issue...

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Tags: NPM, PathView, voip

Why a microAppliance?
by Team AppNeta on

When talking to prospective PathView customers, a common question we receive is why we utilize a hardware microAppliance when most remote performance management firms offer a pure software offering.  The move from a software sequencer to a hardware microAppliance for the PathView Remote Performance Management Service is to promote the highest quality service to our customers. An inherent problem with...

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Tags: microappliance, NPM, PathView, PathView Cloud

Performance Sensitive Application Network Requirements
by Team AppNeta on

As applications evolve, so does the infrastructure that supports them.  In terms of network dependent applications, the applications of today are dramatically more performance sensitive than the ones of yesterday.  Voice over IP, video conferencing, and virtual desktop infrastructure all rely heavily on high bandwidth, low latency networks to perform without hiccups and service interruptions.  So how well does a...

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Tags: APM, bandwidth, latency, NPM, PathView Cloud, virtualization, voip

Virtual Network Performance
by Team AppNeta on

When companies were using virtualization technology to consolidate IT infrastructure that wasn’t truly real-time in nature, the network performance of these virtual machines was not a major concern. Generally, all they had to do was put a Gig E card into the host and everything would work itself out fine. All of the VM monitoring and management tools focused on...

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Tags: NPM, PathView, virtualization, VM technology

Most Basic Questions Can Be the Hardest
by Team AppNeta on

This week we are releasing PathView 2.0, a major step forward in many areas of the product. There are two new capabilities that we are particularly excited about and I want to focus on today. The two new features of PathView 2.0  are so basic, so fundamental that I wonder why they haven’t been introduced in the 30+ years that network management tools...

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Tags: bandwidth, NPM, PathView

Announcing PathView 2.0
by Team AppNeta on

As you may have seen from a press release earlier today PathView 2.0 is very near to release, and I wanted to give you a glimpse into what’s new in this major release. This is just a brief overview and there will be more detail on key features in this blog and on the ApparentTools.com site in the coming days...

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Tags: NPM, PathView, virtualization, voip

Apparent Networks Joins the VMware Technology Alliance
by Team AppNeta on

Our legacy blog entries tell the AppNeta story from the early days…Read on! As the IT climate accelerates toward more cost-effective, on demand services and cloud-based applications, managing your network performance and virtual service delivery is becoming more and more challenging. As Loki noted in a previous blog post, “The problems of network growth and complexity forecast some serious challenges...

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Tags: legacy, NPM, PathView, virtualization

Fix it Now Profile: Network Problem #1
by Team AppNeta on

    Name and Job title: Jack Turek,  IT Network manager Company: Fletcher-Thompson, Inc. Architecture and Engineering design firm http://www.fletcherthompson.com Network Problem: As the network manager for a fast paced architecture and engineering firm, Jack is managing a system with five locations stretching the east coast from Florida to Connecticut. Unfortunately Jack didn’t have the capability to continuously monitor or truly...

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Tags: legacy, NPM, PathView

Roll Out the Easy Button
by Team AppNeta on

We’re announcing today the general availability of PathView, and in the process we are rolling out the “easy button” for IT pros, network managers and others who want to deploy a simple solution for managing their network performance. PathView is easy to buy. All you need is a credit card and an Internet browser. You can download and configure a...

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Tags: legacy, NPM, PathView

Retire Your Network Diagrams
by Team AppNeta on

Retire network diagrams, you say?  How will you know where the servers are? What about the network connecting everything together? Isn’t this stuff important? Yes, absolutely! All of the above is important, but the details are becoming increasingly less important to you. Network diagrams are a great for documenting the details of all the pieces that come together to delivery...

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Tags: cloud, NPM, saas, virtualization

Layers, Encapsulation & Path
by Team AppNeta on

Our legacy blog entries tell the AppNeta story from the early days…Read on! While building AppCritical Version 3.6, our development team had many spirited discussions about the underpinnings of networked services and applications. Services delivered over a network have been around since…well, since before the Internet. This isn’t a history lesson so we can skip the details. What’s important is...

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Tags: cloud, encapsulation, legacy, NPM, path

Regional Cloud Innovation
by Team AppNeta on

Our legacy blog entries tell the AppNeta story from the early days…Read on! Scott Kirsner recently wrote a great Boston Sunday Globe story and related blog post on the innovation coming out of the Boston area relating to cloud computing. There’s no question that cloud computing is having a dramatic impact on the way we think about networks and how...

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Tags: APM, application deployment, cloud, legacy, NPM

John Was (Almost) Right
by Team AppNeta on

] Our legacy blog entries tell the AppNeta story from the early days…Read on! If you have been around IT or technology in general for more than a couple of years, you’ve no doubt heard the phrase “The network is the computer.”  Often this is mistakenly attributed to Sun Microsystems’ founding CEO, Scott McNealy – when actually it was another Sun visionary,...

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Tags: legacy, NPM, path

Managing the Cloud
by Team AppNeta on

We like to celebrate our history! Our legacy blog entries tell the AppNeta story from it's inception as Apparent Networks. Our customer announcement with BCS Global today really highlights two key points. First, whether you’re a provider or a consumer of cloud-based applications or services, it’s very likely that you are experiencing management challenges with those services. Second, for innovative...

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Tags: cloud, NPM, path

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