Archive of posts: 'network performance' tag

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Successful network management in the age of the distributed enterprise begins with understanding end-user experience. With thousands of users outside the office, enterprise IT has seen their management footprint explode over the past few years, with each remote user effectively representing a “remote office of one,” and all of the management hurdles that entails. On these new terms, IT is...

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Tags: award, network performance management, EUE, application performance, application monitoring, cloud monitoring, network monitoring, network performance, network management, network performance monitoring, end user monitoring, end user experience, end user insight, EMA Radar

We talk a lot about the larger wide area network when discussing the biggest Work-From-Anywhere (WFA) challenges facing IT teams today. But nothing is more challenging than trying to make a local impact on end-user experience when you’re many miles away from the source of the problem. This was the resounding theme of the past year and a half, as...

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Tags: network management, host monitoring, application monitoring, network monitoring, future of work, remote work, work from anywhere, work from home, cloud, applications, network performance, cpu, host metrics, host, wireless, wifi

In this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik—featuring excerpts from their recent webcast on Hybrid Work Optimization—we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies...

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Tags: Stories From The Wire, podcast, network performance monitoring, enterprise network, enterprise IT, Microsoft Teams, remote monitoring, remote work, network performance, network monitoring, network management, work from anywhere, cloud computing, hybrid work, work from home, wfh, privacy, zero trust, trust, cybersecurity, security

Nothing in life is simple, at least not for long. The CapEx vs. OpEx tradeoff is a case in point. For decades, a management mantra evolved that focused on trying to shift from big investments in CapEx, which might take time to yield results and often provided little flexibility – to OpEx spending. That could include outsourcing fewer essential functions...

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Tags: AWS, NPM, network management, network performance, network monitoring, expenditures, operational expenditures, capital expenditures, opex, capex, finance, budget, IT, iaas, paas, cloud, saas, capex, opex, budget

Concerns about returning to the office no longer center primarily around COVID-19 exposure, a recent survey from The Conference Board notes, as 43 percent of workers question the wisdom of returning to the office at all. These concerns are particularly acute among Millennials (those born between 1981 and 1996), with 55 percent finding the idea of a return to the...

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Tags: hiring, SaaS, cloud, future of work, return to office, baby boomers, Gen Z, millenials, pandemic, covid, hybrid office, hybrid work, work from home, work from anywhere, remote work, network performance, network monitoring, network management

Here at AppNeta, we’re big fans of podcasts. When we aren’t stopping by some of our favorite shows, we’re constantly tuning into the hottest tech feeds, and always have our own hot takes on the news of the day. Now, we’re sharing these hot takes on our own show, Stories From The Wire: The AppNeta Podcast! To kick things off,...

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Tags: Stories From The Wire, podcast, DNS, Fastly, Akamai, network management, network performance monitoring, network performance, internet performance, internet outage, POP, SDN, CDN

The short-term future of work continues to remain foggy, as major tech companies waver on their office return plans in the face of resistance from workers and an inconsistent pandemic recovery. Fortunately for those working in tech, a new survey from Protocol Workplace found that overall, employers and employees are aligned in their workplace attitudes and approach to navigating office...

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Tags: end user experience, network performance, network monitoring, network management, enterprise network, enterprise IT, IT jobs, tech jobs, tech workers, technology, tech, home office, hybrid office, wfh, wfa, hybrid work, work from anywhere, work from home, remote work

The pandemic has put fantastic stress on many of the pillars of IT, including VPNs. Long relied upon to provide secure connectivity to remote corporate workers, they were adequate for the needs of 2019, but not necessarily for the mass of people relying on them through the pandemic. A particular point of weakness was the requirement that cloud services had...

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Tags: office network, hybrid office, hybrid work, remote work, work from anywhere, work from home, network management, network monitoring, WAN performance, network performance, enterprise IT, enterprise edge, WAN edge, network edge, edge computing, edge

Reddit, Spotify, Hulu, Stripe, the New York Times, and countless other online properties went dark with a 503 error for almost an hour this week, showing how delicate the Internet’s physical infrastructure can really be. The error brought down everything from streamers to fintech to news outlets, with Fastly, the Content Delivery Network (CDN) provider, calling the issue a “global...

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Tags: hybrid office, hybrid cloud, enterprise IT, enterprise WAN, internet performance, network management, network performance monitoring, network performance, data center, content delivery network, POP, SSD, CDN, cloud, internet, network, Fastly, outage, error

While the popular narrative around enterprise software has long been centered on the ascension of SaaS, on-premises software demand continues to be strong with 92 percent of companies reporting their on-premise software sales are growing. According to the findings of a new Dimensional Research report from Replicated, demand for on-premises software is equally as strong as cloud solutions, as many...

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Tags: network performance monitoring, network management, network performance, colocoation, hybrid cloud, enterprise cloud, enterprise data center, cloud visibility, cloud transformation, cloud computing, cloud, SaaS, software, data center, on premises

Google is getting more specific about their long-term remote work prospects this week as CEO Sundar Pichai announced in a company-wide memo that 60 percent of Google employees will practice a three day in-office work week going forward. As for the full spread of Google’s 140,000 global employees? Twenty percent are expected to work from home permanently post-pandemic, while the...

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Tags: scalability, flexibility, remote workforce, hybrid work, remote work, wfh, wfa, work from anywhere, work from home, Googlers, Google, network performance monitoring, network performance, network monitoring, network management

As the pandemic wore on last year and changed how we approach even the most basic day-to-day tasks, non-emergency healthcare became a big question mark for thousands of people. This was an especially fraught situation for those who previously relied on regular in-person doctor visits for their well being, leading many to make the false choice between risking COVID-19 exposure...

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Tags: healthcare networks, healthcare IT, network performance monitoring, network performance, work from home, work from anywhere, remote work, telemedicine, healthcare, virtual healthcare, remote healthcare, telehealth

Bulletins and Milestones are the latest line-of-business tools added to Microsoft Teams’ Power Apps suite, giving users the ability to better communicate and collaborate via Microsoft’s Dataverse cloud service. Both apps function pretty much as their names suggest, with Bulletin’s giving team leaders the ability to broadcast announcements either company-wide or per department, while Milestones helps users keep track of...

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Tags: Dataverse, Power Apps, network management, network performance monitoring, network performance, collaboration apps, collaboration tools, enterprise collaboration, collaboration, work from anywhere, work from home, Azure, Microsoft Cloud, Microsoft Apps, teams Apps, ucaas, Microsoft Teams Monitoring, Microsoft Teams, Microsoft

The 2020 holiday shopping season was a challenge on nearly every level, from testing the limits on fulfillment and ecommerce infrastructure to forcing brands to rethink what to do with their brick-and-mortar footprint. Despite it all, retailers enjoyed a 8.3 percent jump in sales from 2019 over November-December, besting the National Retail Federation’s (NRF’s) more modest forecast. Total sales climbed...

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Tags: physical retail, online retail, ecommerce, online shopping, holiday season, holiday shopping, network transformation, enterprise WAN, network performance monitoring, network performance, retail network, retail fulfillment, digital transformation, retail transformation, retail

With employees at home, the requirements on IT to troubleshoot residential and last-mile ISP network issues is growing, even as inherent visibility into these networks remains lacking. At AppNeta, our active monitoring provides insight into employees’ local networks and last-mile ISP performance to help IT quickly understand the root cause of performance issues. So if that root cause is with...

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Tags: network management, network monitoring, network performance monitoring, network performance, SLA validation, last mile performance, ISP validation, commercial internet, home internet, cloud computing, hybrid office, anywhere operations, work from anywhere, work from home, wfh, last mile visibility, last mile, service level agreement, SLA, internet service provider, internet, ISP

You can’t be blamed for feeling a bit of whiplash when reading predictions on the future of work over the past few months. While enterprise decentralization has been growing for the better part of the past decade, the pandemic-induced rush to remote work proved to many once-skeptical business leaders that the office isn’t necessarily essential to employee productivity. Still, there...

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Tags: end user, end user experience, network performance monitoring, network management, cloud computing, cloud, network performance, enterprise network, distributed enterprise, distribution, decentralization, wfa, hybrid office, wfh, work from home, work from anywhere, remote work

With Americans instructed to scale back their holiday gatherings this year, they seem to be going in the opposite direction when it comes to holiday shopping, smashing 2019’s Black Friday record by spending an estimated $9 billion on U.S. retail sites last week. This marks a 22 percent jump over the $7.4 billion record set last year, according to Adobe...

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Tags: retail fulfillment, retail network, retail network performance, network performance, enterprise IT, enterprise network, online retail, retail, online store, ecommerce, online shopping, holiday shopping, thanksgiving, cyber monday, black friday, network performance monitoring

For many folks, picking up prescriptions or visiting the pharmacy goes hand-in-hand with a trip to the grocery store, an arena that Amazon has already been disrupting through their pre-pandemic purchase of Whole Foods and the post-pandemic surge in online shopping. By this logic, it only makes sense that Amazon is looking to take their increasingly brick-and-mortar wary grocery customers...

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Tags: network management, network performance monitoring, network performance, healthcare IT, healthcare network, digital transformation, healthcare transformation, virtual pharmacy, telemedicine, telehealth, virtual healthcare, healthcare, Amazon pharmacy, Amazon, pharmacy

With the pandemic unexpectedly transforming Zoom from a passive business tool to perhaps the defining brand of our socially-distanced times, the tech giant is looking to “give back” a bit this holiday season by removing 40-minute meeting limits over the Thanksgiving holiday. On a non-holiday, free meetings on Zoom are limited to 40 minutes, pushing users to basically re-start their...

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Tags: network performance monitoring, network performance, call tips, zoom tips, tips, SaaS, zoom calls, video chat, video conferencing, thanksgiving, ucaas, Microsoft Teams, zoom

While October may seem like an early start to the holiday shopping season, timing is hardly the most unusual thing about this year’s festivities, as the global pandemic effectively shelves the traditional “Black Friday” boon for brick-and-mortar retailers in favor of earlier digital flash sales. The combination of Amazon’s early Prime Day event along with an increase in early online...

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Tags: network visibility, network management, network performance, network performance monitoring, enterprise IT, enterprise network, retail IT, retail network, retailers, retail, online retail, digital commerce, ecommerce, online shopping, holiday shopping

While opinions surrounding the benefits of remote work may differ among enterprise leaders, top researchers in the healthcare space have identified key areas of long-term value from remote treatment that they predict will positively impact both patients and providers if adopted permanently. Siemens Healthineers found that while many of their healthcare provider customers felt strained adapting their services at the...

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Tags: distributed network, decentralized IT, network performance monitoring, Siemens, urban healthcare, rural healthcare, network performance, network monitoring, telemedicine, telehealth, remote workforce, remote work, healthcare

With folks across the globe logging onto work and school from home – and streaming a lot of Netflix when they aren’t – network capacity has never been a hotter commodity. As a result, people are hungry for higher-than-ever Internet speeds to stay connected in a work-from-home (WFH) world, and researchers at University College of London (UCL) have set a...

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Tags: network management, network performance monitoring, network capacity, network speeds, network performance, enterprise network, enterprise IT, Netflix, TBPS, terabit, internet speeds, internet

Even if 2020 wasn’t an election year, it’d still be one for the record books, as COVID-19 has disrupted everything from how we work to how we teach our kids. Now, it’s upending how we choose our national leaders. While there’s still lingering controversy about how voting will actually take place come November, the Democrat and Republican parties are following...

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Tags: enterprise IT, network management, network performance monitoring, network performance, streaming performance, streaming conference, streaming convention, streaming events, live streaming, streaming, democratic national convention, rnc, dnc

When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...

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Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, wfh, remote work, work from home

How can enterprise IT teams ensure end-user performance when workers are accessing their apps from home? Solving this problem is just the tip of the iceberg when it comes to the litany of last-minute challenges thrown at enterprise IT lately. The crux of this challenge is that enterprise teams don’t own or control the “last mile” connections that most (if...

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Tags: application monitoring, wfh, workforce trends, work from home, wfh, remote users, remote workers, remote work, network management, network performance monitoring, network performance, performance metrics, performance data, KPIs, KPI, key performance indicators

The impact of the global pandemic has been dramatic for the enterprise space, upending financial forecasts and sending workers across the globe home in accordance with social distancing guidelines. But while the conversation regarding the workforce has largely been centered around ongoing work-from-home (WFH) initiatives, businesses are now emerging from the “rushed” phase of their transformation and into a period...

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Tags: network performance, network management, network performance monitoring, SD WAN, enterprise IT, enterprise network, wide area network, WAN, office network, real estate, office, office life, cloud computing, wfh, work from home, remote work

Cloud computing has been viewed as “the way forward” for enterprises for years, but it took a global pandemic for many companies to finally push ahead on their wide-scale cloud migrations. And while many teams had to rush their enterprise-grade cloud transformations to support a suddenly decentralized network footprint, now that the steady march to the cloud has begun, there’s...

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Tags: enterprise WAN, enterprise IT, cloud awards, network performance monitoring, network management, network performance, ucaas, SaaS, cloud apps, cloud adoption, cloud migration, cloud computing, cloud

As many workers adopt work-from-home (WFH) for the first time as part of global social distancing guidance, how many of these positions will remain remote after the pandemic subsides? That’s been the million dollar question of late for many enterprise execs, as employees in positions across the corporate hierarchy are being put to the WFH test for the first time....

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Tags: network performance, network performance monitoring, network monitoring, network management, social distancing, remote workers, remote work, wfh, work from home, vancouver tech jobs, vancouver jobs, Boston tech jobs, tech jobs, Boston jobs, jobs in IT, IT jobs, IT

As enterprises worldwide adjust to nearly 100% work from home (WFH) we can all use a bit of humor. Compiled from across our team, AppNeta is offering a few suggestions to liven up the background of your Zoom or blur your background in Microsoft Teams until they release custom backgrounds later this year. If you don’t know about the feature...

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Tags: work from home, wfh, remote work, remote working, remote workers, ucaas, unified communication, unified communication apps, UC, UC apps, enterprise, enterprise IT, enterprise networks, enterprise WAN, network management, network monitoring, network performance, network performance monitoring

Office workers coast-to-coast are getting their first taste of remote work as COVID-19 (also known as the novel coronavirus) forces many who would normally commute to instead set up work from home (WFH). From March 9 to 15, virtual private network (VPN) vendor Atlas saw usage of VPNs, which enable many companies to safely extend their private networks to remote...

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Tags: ucaas, SaaS, cloud computing, enterprise, enterprise IT, enterprise WAN, network management, network performance monitoring, network performance, virtual private network, VPN, working from home, remote working, remote work, wfh, work from home, coronavirus, COVID 19

According to a recent survey, 81 percent of IT professionals believe that the majority of data center and network management tasks performed today will be automated by 2025, driven in large part by the rise of cloud and artificial intelligence (AI) technologies. What’s more, 66 percent of those polled think the on-premises data center will become a relic of the...

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Tags: hybrid cloud, multicloud, on premises, data center, cloud migration, cloud adoption, cloud, cloud computing, cloud transformation, digital transformation, enterprise WAN, enterprise, enterprise IT, network performance, network monitoring, cloud computing, network performance monitoring

In nearly every field imaginable, digital transformation is paving the way for improved efficiencies, from self check-in at hotels to finance apps upending the way we bank. But in healthcare, improving “the business” goes hand-in-hand with saving lives, or at the very least keeping individuals and their data safe and well – areas where digital transformation could theoretically be making...

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Tags: mri, x rays, medical imaging, imaging, HITECH, HIPAA, EHR, EHRs, electronic health records, patient data, healthcare data, data, network performance monitoring, network performance, cloud computing, cloud, digital transformation, healthcare digital transformation, healthcare

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

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Tags: artificial intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

Shares of Twitter jumped on Thursday when it was announced that the company passed the billion-dollar revenue threshold for the first time last quarter, as the platform’s daily user base jumped from 145 million to 152 million as 2019 wound to a close. This isn’t altogether surprising, as Twitter has been a hotbed of political deliberation during the leadup to...

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Tags: network performance monitoring, network performance, network traffic, network congestion, remote workforce, remote workers, remote work, decentralization, enterprise decentralization, enterprise networks, social media, twitter

Digital transformation isn’t just an enterprise phenomenon, as anyone who grew up with a cable subscription and a local Blockbuster Video can attest. Today, consumers take their entertainment with them, watching their favorite movies or TV shows from any wireless device they can connect to – a marked digital transformation from the days of the bunny-ear antenna and CRT television....

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Tags: network performance monitoring, network performance, IT, enterprise networks, enterprise WAN, enterprise IT, The Mandalorian, Hulu, Peacock, Disney plus, Disney, Apple TV plus, Apple, streaming wars, streaming

In an industry where acronyms and initialisms are a dime a dozen, few tech terms are as ubiquitous in the world of enterprise networking as MPLS and SD-WAN. Sure, SaaS, PaaS, IaaS and UCaaS represent buzzworthy new workflows that have changed how enterprise IT teams are managing their tech footprints. But when it comes to the underlying networks that support...

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Tags: network performance, network management, network performance monitoring, enterprise network, enterprise WAN, enterprise, ucaas, PaaS, IaaS, SaaS, LAN, WAN, SDWAN, SD WAN, MPLS

From the onslaught of SaaS, to the widespread adoption of cloud, to leveraging the Internet to connect stakeholders across the WAN, there are no lack of special projects that IT has to manage at any given time. In the midst of steering transformations like SD-WAN and DIA adoption, teams need to also execute on their day-to-day marching orders of ensuring...

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Tags: network bandwidth, bandwidth, network capacity, network monitoring and diagnostics, network monitoring, network performance, network management, apps, application management, SaaS, cloud computing, network performance monitoring

Vendors and service providers frequently tout their products as “carrier-grade.” But what does this label actually entail, and is there a specific criteria a tool must meet to earn the title? For starters, there is no official designation or industry standard (ala MEF) for what makes a product or service “carrier-grade.” There is, however, a general consensus among leaders in...

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Tags: network performance monitoring, network performance, network management, network, carrier grade, carrier, ISP, internet service provider, internet, cloud computing

Jealous that you’re missing out on the watercooler chatter surrounding Season 3 of Stranger Things? A new Chrome extension aims to have you covered. Netflix Hangouts is the latest in a long line of programs designed to help workers leverage their office networks for less-than-business-critical activities. The program creates what looks like a standard four-person video conference -- a communication...

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Tags: enterprise network monitoring, Netflix, Netflix hangouts, network monitoring, network performance, network performance monitoring, network speed, office culture, remote office monitoring, streaming video

The financial sector has been notoriously averse to embracing the scale of digital transformation that has transformed other industries from the top-down (think Industry 4.0, IoT in Healthcare, virtual dressing rooms, etc.). While banks of all sizes have adopted cloud computing for non-core functions, many still rely on legacy, hardware-defined workflows when it comes to business-critical operations and customer transactions....

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Tags: cloud adoption, cloud migration, digital transformation, finance, finance tech, financial sector, financial technology, fintech, network performance, network performance monitoring, regtech, regulatory technology

Last week, the AppNeta team traveled down to Dallas for ONUG Spring 2019, where we met with other leaders in the enterprise networking space to discuss the challenges and solutions organizations face as they put connected technologies front-and-center. The agenda for the event zeroed in on Digital Transformation in particular, which, as a concept, can be loaded. As we’ve discussed...

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Tags: cloud, cloud computing, cloud migration, digital transformation, network performance, network performance monitoring, network performance monitoring and diagnostics, ONUG, ONUG Spring 2019

Remote work is by no means a new concept, but recent high-profile announcements suggest that this model is fast graduating from “a novel approach” to an operational standard across industries. At Facebook’s recent F8 2019 developer conference, for instance, Stripe, a tech platform that builds economic infrastructure for web companies, announced that the company would be opening up a fifth...

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Tags: branch office, cloud, cloud computing, cloud monitoring, digital transformation, network performance, network performance monitoring, remote office, remote work

While consensus over what digital transformation actually means still appears to elude many members of the C-Suite, enterprise investment into the concept has never been higher, according to a recent report from IDC. Across virtually every industry and sector, total spending on digital transformation will jump roughly 18 percent in 2019 to a new high-water mark of $1.18 trillion. Gearing...

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Tags: cloud, cloud computing, digital transformation, finance, industrial IoT, industry 4.0, IoT, manufacturing, network monitoring, network performance, network performance monitoring, tech industry

The 2019 State of IT Report from Spiceworks is out, and, as we could’ve predicted, upgrading outdated network infrastructure is the leading enterprise IT investment for the next year among leaders surveyed. Eighty-nine percent of those polled (which included IT execs across North America and Europe) expect their IT budgets to grow over the next 12 months. Stateside, many leaders...

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Tags: cloud migration, digital transformation, IT, IT budget, network architecture, network infrastructure, network performance, network performance monitoring, Spiceworks

Cloud-based call centers have gone from risky experiments to a business standard over the course of the last decade. According to research from IDG, 62.4 percent of global enterprises now use cloud (or virtual) contact centers to facilitate their customer service and outreach operations, and for good reason. For starters, this reflects an overall trend of enterprise decentralization, where companies...

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Tags: call center, cloud call center, cloud computing, cloud contact center, contact center, network performance, network performance monitoring, virtual call center, virtual contact center

In an age when “appointment television” is a nearly-dead concept (outside of Game of Thrones at least), people still go out of their way to make sure they catch their favorite team or player live. We’ve seen it firsthand here at AppNeta. Take the latest Masters Tournament: Ahead of Tiger Woods taking home his first title trophy in over a...

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Tags: cloud, cloud computing, cloud monitoring, network, network capacity, network monitoring, network performance, network performance monitoring, sports streaming, streaming, streaming services

Last week, the AppNeta team took to the Great White North to host an industry luncheon and panel in Toronto, looking at the challenges of network management as cloud takes on a bigger role in the enterprise space. Moderated by our own Chief Customer Officer Adam Edwards, the panel also included John Menezes, President & CEO of Stratejm, Alfred Ng,...

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Tags: cloud, cloud computing, cloud visibility, enterprise, enterprise network, finance, finance tech, industry commentary, network performance, network performance monitoring, tech industry, toronto

For years, the center of gravity within the tech sector has been squarely located in Silicon Valley, the storied West Coast home of Apple, Alphabet, and pretty much every other tech behemoth you can imagine (with a few notable exceptions like Amazon). As a result, tech workers have notoriously fled competing job markets in the hopes of landing gigs in...

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Tags: branch office, network performance, network performance monitoring, network technology, remote employee, remote office, remote workers, tech company

When monitoring an enterprise network, teams often think that they need to focus squarely on the apps that are deemed “business critical,” and little else. While the logic here isn’t flawed, per se, this approach robs IT of the holistic picture of network conditions they need to truly understand where their network capacity is being spent. Without this full picture...

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Tags: app performances, applications, apps, business and IT goals, business applications, network performance, network performance monitoring, social media, streaming

A new report from EMA, a leading IT and data management research group, found that roughly 75 percent of network managers polled think their network performance monitoring (NPM) tools are “insufficient” when it comes to the public cloud. Barely a quarter of those polled believe the tools they currently use fully address their monitoring needs where cloud monitoring is concerned,...

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Tags: cloud computing, hybrid cloud, network management, network monitoring, network performance, network performance monitoring, public cloud, SaaS, SaaS monitoring

IPv4, the previous and still prevalent generation of the Internet Protocol, was designed to support roughly 4.3 billion devices. While this was plenty of capacity for the connected world of 1980, it’s tiny by 2019 standards. While it’s not yet true that every one of the planet’s 7 billion people is armed with their own connected devices, it’s increasingly true...

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Tags: cloud, cloud computing, internet protocol, IP, ipv4, IPv6, network performance, network performance monitoring

The Facebook outage that impacted the company’s globally-popular suite of social media apps last week certainly caused lots of headaches. But reports that the interruptions were due to issues on the network level proved premature. Facebook operates its own collection of 15 data centers globally, which serve as a redundant, internal backbone network. As a result, the public doesn’t readily...

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Tags: application performance, application performance monitoring, Facebook, Facebook outage, network performance, network performance monitoring

Enterprise IT and network ops teams may not appear to have much in common with the names on your NCAA March Madness bracket. But in both arenas, teams need to be masters of strategy, cooperation, and fast thinking in order to succeed. That’s because just like college basketball, network monitoring and management requires having both a strong offense and defense....

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Tags: cloud, DIA, march madness, network monitoring, network performance, network performance monitoring, SD WAN

The World Wide Web turned 30 years old this month, and like any Millennial entering their third decade, there were plenty of cringeworthy moments along the way. While the growth of widespread connectivity has undoubtedly helped change our day-to-day reality since it was invented in 1989, even the Web’s “parents” are uneasy about some of the changes. In an open...

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Tags: direct internet access, happy birthday www, internet, network, network monitoring, network performance, web, world wide web

The rate of change in the hospitality sector over the past decade has been staggering. While booking apps, AirBnB, and ratings websites have certainly been disruptors, it’s really the changing demands of travelers that have put technology at the center of the lodging experience. And hoteliers are taking note. A recent study from Forrester Research found that of all the...

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Tags: hospitality, hotel, hotel technology, hotels, network performance, network performance monitoring

Hot on the heels of our recently introduced DNS monitoring capabilities, we’re excited to announce that we’ve enhanced AppNeta Performance Manager’s Route Visualization capabilities with BGP data, adding greater context to the insights within the platform’s Delivery dashboard. Our new Route Visualization brings you the big picture. You can see how DNS, content delivery networks, and BGP work together to...

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Tags: BGP, BGP monitoring, cloud computing, DNS, network performance, network performance monitoring, SD WAN, WAN

It’s not just enterprise networks that are feeling the impact of digital transformation. From government agencies to higher education, cloud migration and SaaS adoption are changing networking from the top-down, and putting unprecedented strain on IT departments as a result. One recent incident at Amherst College in Massachusetts illustrated perfectly what can happen when IT gets buried under an avalanche...

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Tags: campus network, cloud migration, connectivity, network performance, network performance monitoring, network performance monitoring and diagnostics, networking, WIFI, WIFI monitoring

AppNeta Performance Manager provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. In a past post, I looked at how to integrate AppNeta Performance Manager events into Slack channels. Justin previously...

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Tags: API, application performance, application performance interface, cloud applications, cloud apps, network performance, network performance monitoring, salesforce, ucaas, unified communications

It’s a foregone conclusion that the future of enterprise business rests in the cloud. This is especially true when considering what a huge role cloud migration has played within the enterprise space over just the past few years: Spending on cloud computing has grown at 4.5 times the rate of IT spending since 2009, and is expected to grow at...

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Tags: cloud adoption, cloud computing, cloud infrastructure, cloud migration, enterprise IT, IT, network monitoring, network performance, network performance monitoring, SaaS, SaaS applications

This week there are two pieces of news in the DNS world which remind us that DNS is not simply “it just works” technology that can be forgotten about. Like many things, DNS requires a little ongoing care and attention! First is the US-CERT DNS Infrastructure Hijacking Campaign bulletin. It warns of an organized campaign to use compromised credentials to...

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Tags: DNS, DNS hijacking, DNS performance, encryption, network performance, network performance monitoring, networking hardware

AppNeta Performance Manager now supports DNS monitoring for Experience web paths!  Recent blog posts have covered some DNS background and the importance of monitoring DNS performance in a global enterprise environment, particularly the importance of monitoring from the perspective of your end users -- internal and external.  This post introduces AppNeta’s new DNS Monitoring capabilities and gets you started. To...

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Tags: DNS, DNS monitoring, DNS performance, network performance, network performance monitoring, performance monitoring

Enterprise IT and end users alike tend to take the Domain Name System (DNS) for granted. While those who don’t work in network operations might not even know what DNS is -- let alone the central role it plays in making the Internet a space humans can navigate -- even IT often just expects the system to always perform. DNS...

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Tags: cloud, cloud applications, DNS, DNS monitoring, end user experience, end user experience monitoring, network performance, network performance monitoring

5 Ways Enterprise IT Is Solving Public Cloud Access
by Andrew Sanders on

Public internet access has little appeal when it comes to mission-critical cloud connections. High latency, low bandwidth and patchy speeds depending on location are just a few hurdles that companies must endure. Here are a few ways you can troubleshoot your public cloud connections and improve cloud access for business applications: 1. Just Build a WAN! Most enterprises don’t connect...

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Tags: cloud networking, ISP, network performance

Diagnosing (and Avoiding) the Top 3 AWS EC2 Issues
by Andrew Sanders on

There are a staggering number of businesses building their core applications around Amazon Web Services’ cloud offerings, such as their Elastic Compute Cloud (EC2). In 2010, Amazon reported an EC2 growth rate of 35%. It has been used for everything from creating an on-demand supercomputing cluster for pharma research to reinforcing the backend for music-recognition app Shazam. EC2 is extremely...

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Tags: AWS, AWS EC2, cloud monitoring, public cloud providers, Amazon, Amazon Web Services, enterprise cloud, cloud performance, cloud performance monitoing, cloud apps, enterprise IT, network performance, network performance monitoring, network performance management

Disbelief is a common theme in our demo process with potential customers. When we use AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta only showing them 46 Mbps? The...

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Tags: bandwidth, capacity, end user experience, SaaS, Workday, Office 365, network monitoring, network performance, network performance monitoring, enterprise IT, SaaS performance, apps, applications, application monitoring

Legacy Networks Have Some Catching Up to Do
by Christine Cignoli on

Are you using multicloud in your enterprise? No? Are you sure about that? This look at multicloud notes that many businesses are actually using multicloud without knowing it, citing an IDC study that 95% of businesses are using multiple public and private clouds. This unknown use of multicloud is a sort of outgrowth of shadow IT, which isn’t so harmless...

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Tags: end user experience, IT infrastructure, legacy network, network performance

Weekly Packet: Predictions, Patriots and Phone Addiction
by Christine Cignoli on

We’re nearing late October, which means it’s time for… IT conferences and industry predictions! During Gartner’s ITExpo and Symposium this week, analysts forecasted a nearly 3% rise in global IT spending for 2017. That will bring spending to $3.5 trillion, with software and IT services expected to grow the most. That makes sense, as IT organizations grow more distributed and...

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Tags: IT predictions, network performance

The job of a network engineer or network administrator is to solve problems, everything from backups and cables to firewalls and viruses. All of these tasks are related to moving data across the network in an optimal and efficient manner so that users can do the work that drives the business. Every network engineer’s job is different, but one thing...

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Tags: network monitoring, network performance

Streaming Impacts of Rio 2016 on Enterprise Business
by Team AppNeta on

4 Steps to Networking (and Productivity) Gold The Olympics in Rio are in full swing which means the world’s best athletes competing in nail-biting competitions... what’s not to love? For most corporate IT Ops teams it introduces new challenges at work... like your colleagues following their favorite athletes by streaming their favorite events to their corporate laptops over corporate WiFi....

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Tags: application performance, network, network performance, olympics, Rio 2016, SaaS, Synthetics

Technology Lurches Forward
by Christine Cignoli on

Happy Friday! Here’s a roundup of some of the intriguing IT events and news we came across this week. We'll be posting this every Friday, and could use some help choosing a name. [poll id="4"] Another week, and Pokemon Go is still going strong around the world (except now there are landmines involved? Yikes!). Around here, we wondered how this super-popular new...

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Tags: network performance, outages

Salesforce is a heavyweight in the SaaS market, and Salesforce problems can affect thousands of users. Salesforce has an online status dashboard that many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However,trust.salesforce.com is really just an internal dashboard Salesforce set up so you can check on whether everything within the Salesforce...

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Tags: application performance, monitoring technology, SaaS, salesforce, salesforce performance, network performance, application monitoring, performance monitoring, SaaS monitoring, SaaS performance, enterprise network, enterprise IT

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