Archive of posts: 'network performance monitoring' tag

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As many enterprises close in on a second year of pandemic-induced remote work, research conducted by Poly has found that workers increasingly favor a work-from-anywhere approach—and are increasingly willing to advocate for this new flexibility. “Employees have had a glimpse of a different life. Their expectations have changed. They want to enjoy greater balance in their lives and will act...

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Tags: future of work, UC, Poly, work from anywhere, work from home, hybrid work, remote work, network performance monitoring, network monitoring, Network management

In Q3 2021, Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion. But Microsoft wasn’t the only Big Tech company that saw their fortunes grow thanks to a hunger for enterprise cloud during 2021: AWS saw cloud revenue jump by 39 percent to more than $16 billion last quarter, while Google Cloud saw revenue jump 45 percent to...

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Tags: work from home, work from anywhere, hybrid work, remote work, network performance monitoring, network monitoring, network management, cloud migration, cloud computing, cloud transformation, cloud adoption, google cloud, amazon, aws, microsoft, \Azure, cloud computing, network management

As the United States embarks on a $65 billion expansion of the nation’s broadband infrastructure, research conducted across the pond shows that bridging the digital divide can do much more than just level the playing field when it comes to job access. According to a survey of almost 300 real estate agents in the United Kingdom, broadband quality was considered...

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Tags: relocation, remote work, hybrid work, work from anywhere, work from home, home value, real estate, infrastructure bill, infrastructure, broadband, network management, network monitoring, network performance monitoring

How we hire
by Rob Wingrove on

Here at AppNeta we want every candidate, regardless of outcome, to have a great experience during the application and interview process. Although we build custom interview plans for each open role, we would like to share more about what you can generally expect and include some helpful tips. At its heart, our process is founded in a desire to build...

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Tags: engineer jobs, sales jobs, tech jobs, network management, network performance monitoring, network monitoring, people operations, hr, recruitment, people ops, hiring

The Biden Administration’s long-debated Infrastructure Bill (or at least a big portion of it) is one presidential signature away from being put into action. Along with a focus on updating the United States’ roads, rails and public transit infrastructure, $65 billion of the $1.2 trillion price tag will go to increasing broadband access; both in terms of literal availability and...

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Tags: hybrid work, remote work, work from home, network performance monitoring, network management, work from anywhere, digital divide, Biden, Infrastructure Bill, commerce department, commerce, FCC, telecom, wireless, cable, infrastructure, internet, internet access, wifi, broadband

We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Emily White, Account Executive. What do you do at work? I’m responsible for the full sales cycle for our enterprise customers. That includes everything from initial calls to account management. How would you...

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Tags: employees, careers, network monitoring, customer success, network management, network performance monitoring, hiring, account executive, meet our network, people ops, people first, family first, AppNetians

As workers across industries proved their ability to deliver results working remotely over the past 18 months, the dynamics of the labor market changed drastically. Where employers once held the sway in vetting among pools of candidates within tight labor markets, there are now more than 11 million job openings nationwide today (and not enough workers to fill them) as...

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Tags: remote workforce, remote hiring, network monitoring, network management, network performance, network performance monitoring, tech jobs, recruitment, hiring, wfh, wfa, hybrid work, remote work, work from anywhere, work from home

Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion last quarter, pushing the company’s quarterly cloud earnings past the $20 billion threshold for the first time. Looking specifically at Azure infrastructure-as-a-service, revenues actually grew at a rate of 50 percent year-over-year, as enterprises continue turning to the cloud to connect their decentralized workforce. But Microsoft wasn’t the only...

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Tags: network ops, enterprise IT, enterprise cloud, network monitoring, network management, network performance monitoring, network, Q3, profit, revenue, digital transformation, cloud transformation, cloud adoption, cloud computing, cloud, amazon, aws, google cloud, google, azure, microsoft

Supply chain worries have been at the top of consumers’ minds for months, as viral videos and price hikes have spurred many folks to start their holiday shopping earlier than ever before. But as many consumers rush to cross the big items off their wish list well ahead of Black Friday and Cyber Monday, Amazon is assuring their customers that...

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Tags: cyber monday, black friday, performance monitoring, network management, network monitoring, network performance monitoring, enterprise network, retail network, fulfillment, supply chain, online shopping, online retail, ecommerce, retail, holiday shopping, shopping, amazon

While leaders at many big banks and financial companies have been staunch about their desire to return to the office, American Express is bucking the trend by offering their more than 63,000 employees a three-tiered hybrid work option that hinges on worker choice. Dubbed Amex Flex, the new work model will offer hybrid, onsite, and fully virtual work options to...

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Tags: enterprise IT, network monitoring, network management, network performance monitoring, back to office, future of work, onsite work, virtual work, fully virtual, flex work, work from anywhere, work from home, Citigroup, Goldman Sachs, JPMorgan, American Express, Amex Flex, Amex, financial services, finance tech, fintech, finance

Businesses continue struggling to define a clear back-to-office strategy as both a prolonged pandemic and a major shift in attitudes toward office work have forced employers big and small to accommodate hybrid, work-from-anywhere schedules. On the big end of the equation is Amazon, who this week shifted their office return plans yet again by abandoning the January 2022 deadline for...

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Tags: enterprise cloud, enterprise network, enterprise IT, enterprise, network performance monitoring, network monitoring, network management, flexible work, future of work, google, facebook, twitter, hybrid office, remote work, hybrid work, work from anywhere, work from home, amazon

It’s estimated that by 2025, more than 100 zettabytes of data will be stored in the cloud. That not only represents a massive amount of data (to put it in terms end users might be able to digest, one zettabyte equals a trillion gigabytes), but roughly half of all the total global data forecast to be collected by 2025. For...

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Tags: hybrid office, remote work, work from home, hybrid work, work from anywhere, SaaS, outside in monitoring, cloud management, cloud monitoring, network management, network monitoring, network performance monitoring, TMC, awards, cloud computing, cloud

Successful network management in the age of the distributed enterprise begins with understanding end-user experience. With thousands of users outside the office, enterprise IT has seen their management footprint explode over the past few years, with each remote user effectively representing a “remote office of one,” and all of the management hurdles that entails. On these new terms, IT is...

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Tags: award, network performance management, EUE, application performance, application monitoring, cloud monitoring, network monitoring, network performance, network management, network performance monitoring, end user monitoring, end user experience, end user insight, EMA Radar

This episode marks the third and final installment of a conversation with AppNeta’s Chief Customer Officer Adam Edwards and Director of Global Alliances John Tewfik around optimizing network management for Hybrid Work. In this chat, Adam and John have marching orders for IT and a specific IT checklist that outlines how teams can both expand their effectiveness and visibility while...

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Tags: tech podcast, checklist, podcast, wfa, wfh, work from anywhere, work from home, shadow IT, BYOD, SLA, network architecture, infrastructure, ucaas, saas, cloud, end user experience, end user, network performance monitoring, network monitoring, network management, network operations, enterprise IT, enterprise network, hospitality, microsoft teams, hybrid office, hybrid work

Despite committing to a work-from-anywhere policy across much of their workforce, Google just broke the pandemic record for a commercial real estate sale by committing $2.1 billion toward a new office in New York City. This comes as the company details plans to grow their workforce in New York City from 12,000 to 14,000 employees, with many (if not most)...

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Tags: real estate, network performance monitoring, network management, network monitoring, visibility, observability, hybrid office, work from home, work from anywhere, remote work, hybrid work, back to office, real estate, alphabet, office, google

The 2021 AppNeta Hackathon kicks off!
by Tanya Blinova on

Hackathon: An intensive, software-centric ideation, prototyping and presentation challenge on known or unknown problems or opportunities. In our drive to capture and deliver complete network visibility, we always encourage our engineers to abandon their assumptions and take a stab at something new. At no other time is this more on display than during our annual AppNeta Hackathon, where we challenge...

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Tags: design, developer, enterprise IT, network performance monitoring, network management, network monitoring, engineering jobs, engineering, challenge, prize, contest, code, engineers, coding, hack, hackathon

In this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik—featuring excerpts from their recent webcast on Hybrid Work Optimization—we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies...

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Tags: Stories From The Wire, podcast, network performance monitoring, enterprise network, enterprise IT, Microsoft Teams, remote monitoring, remote work, network performance, network monitoring, network management, work from anywhere, cloud computing, hybrid work, work from home, wfh, privacy, zero trust, trust, cybersecurity, security

Even though it’s still firmly “back-to-school” season for many families, the holidays are fast approaching, and retail forecasts show spending is set to jump anywhere from 7 to 9 percent as consumers go perhaps a little bigger than usual with their annual gift giving in 2021. Specifically, Deloitte’s annual holiday retail forecast shows that ecommerce is going to continue enjoying...

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Tags: network performance monitoring, network management, network monitoring, retail network, holiday shopping, holiday, multichannel, omnichannel, hybrid retail, online shopping, retail, ecommerce, network monitoring, network management

Recently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world....

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Tags: VPN, VDI, work from home, network monitoring, network performance monitoring, network management, enterprise IT, cloud computing, work from anywhere, work from home, remote work, hybrid work

With enterprises yet again pushing back their return-to-office plans, many business leaders are taking a closer look at flexible work schedules in an effort to increase worker satisfaction—and really decrease burnout. This comes as research shows workers are putting in more hours than ever during the pandemic, with many folks still struggling to unplug from work when they log onto...

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Tags: network performance monitoring, network management, network operations, IT ops, network monitoring, cloud computing, hybrid work, wfh, wfa, work from home, work from anywhere, remote work, hybrid office

In this Bonus Episode of Stories From The Wire, Technical Account Manager Joseph Ochs returns to the mic to discuss the “Two Big Vs” that enterprise IT teams have had to reckon with during the pandemic: VDIs (or Virtual Desktop Interfaces) and VPNs (Virtual Private Networks). Along with unpacking the what, how and why of those two networking technologies, Joe...

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Tags: network monitoring, network performance monitoring, network management, Stories From The Wire, podcast, communication, collaboration, microsoft teams, ucaas, uc, chat, video, voice, contact center, call center, VPN, VDI

We’ve all likely had consumer-side experiences with poor contact center performance, especially as the pandemic pushed many of us to rely more than ever on new purchasing channels. But according to market intelligence from GEP, contact centers witnessed an increase of 300% more calls than usual during the early stages of the pandemic. We’ve invited Technical Account Manager (and at...

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Tags: Stories From The Wire, remote workforce, remote work, WIFI, WAN, network monitoring, network performance monitoring, network management, collaboration, UC, ucaas, voip, video, voice, wfa, work from anywhere, work from home, wfh, enterprise IT, call center, contact center, podcast

As we near the close of summer 2021, what digital transformations that took place in the home last fall to support remote work (and remote learning) will stick around as we kick off a new school year? According to recent data, workers that had been jockeying for their share of internet capacity at home throughout the pandemic will likely have...

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Tags: network admin, IT admin, IT ops, remote IT, network management, network performance monitoring, zero trust, SASE, WAN, SDWAN, edge network, enterprise IT, cloud computing, hybrid work, remote work, work from anywhere, work from home, wfh, back to school, podcast

As the pandemic pushed enterprises to rethink their approach to network management and security in the face of widespread work-from-home restrictions, Secure Access Service Edge (SASE) emerged as the go-to IT solution for securely linking a distributed user base. In the two years Gartner has monitored SASE in their Hype Cycle report, the technology has reached 5-20 percent adoption among...

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Tags: hybrid office, hybrid work, remote work, work from anywhere, work from home, hype cycle, gartner, ztna, WAN, SDWAN, swg, CASB, zero trust, remote access, cloud, network management, network performance monitoring, networking, edge, network, security, SASE

Spending is up in all areas of IT, according to the latest estimates from Gartner, as data center systems, enterprise software, devices and IT services all represent IT arenas that will see investment grow as enterprises map out their long-term prospects in a post-pandemic world. IT services, in particular, represent the third fastest growing segment in Gartner’s forecast, with businesses...

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Tags: remote work, hybrid work, wfa, wfh, work from anywhere, work form home, SDWAN, SASE, SaaS, cloud, budget, gartner, IT, cloud, network monitoring, observability, visibility, network performance monitoring, network management

The latest bipartisan iteration of the United States Senate’s proposed infrastructure bill has landed with a $1 trillion price tag that allocates $65 billion toward bridging the “digital divide.” “Access to affordable, reliable, high-speed broadband is essential to full participation in modern life in the United States,” the legislation, which was released on August 2, states. The new bill goes...

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Tags: network management, network monitoring, network performance monitoring, hybrid work, work from home, work from anywhere, online transactions, telehealth, remote school, remote work, congress, digital equity act, internet access, internet, digital divide, broadband, sentate, bill, infrastructure

Here at AppNeta, we’re big fans of podcasts. When we aren’t stopping by some of our favorite shows, we’re constantly tuning into the hottest tech feeds, and always have our own hot takes on the news of the day. Now, we’re sharing these hot takes on our own show, Stories From The Wire: The AppNeta Podcast! To kick things off,...

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Tags: Stories From The Wire, podcast, DNS, Fastly, Akamai, network management, network performance monitoring, network performance, internet performance, internet outage, POP, SDN, CDN

Of all the industries embracing long-term remote work, Software & IT companies are the ones offering workers the most flexibility, according to the latest LinkedIn Workforce Confidence Index. Forty-eight percent of Software & IT employers will offer full-time remote options long-term, according to the survey of almost 9,000 professionals in the United States, while 46 percent of Transportation & Logistics...

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Tags: network performance monitoring, network monitoring, network management, hybrid office, hybrid work, remote workforce, remote work, wfh, wfa, work from anywhere, work from home, IT, software

Many businesses were forced to reinvent themselves in response to the pandemic. WeWork, on the other hand, is a business that’s poised to succeed post-pandemic despite it’s attempts at reinvention. In April and May 2021, the company recorded its highest net desk sales (ie. new licenses versus cancellations) since September 2019, when WeWork was originally poised to launch a blockbuster...

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Tags: network visibility, network performance monitoring, network management, remote network, remote workforce, remote monitoring, enterprise network, enterprise IT, future of work, coworking, flex schedule, flex office, work from home, work from anywhere, remote work, hybrid work, hybrid office, shared office, wework

IT organizations that focus on delivering exceptional customer experience (CX) enjoy greater success in nearly all key metrics than those that don’t, a recent Rackspace report finds. Not only is brand awareness 1.6x higher for these companies, but employee satisfaction jumps by 1.5x and customer retention doubles. The trouble is, becoming a CX-focused IT organization doesn’t happen overnight (or even...

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Tags: customer retention, IT priorities, call center, contact center, UX, user experience, CX, customer support, customer experience, enterprise network, cloud, enterprise IT, network performance monitoring, network management, network monitoring

Reddit, Spotify, Hulu, Stripe, the New York Times, and countless other online properties went dark with a 503 error for almost an hour this week, showing how delicate the Internet’s physical infrastructure can really be. The error brought down everything from streamers to fintech to news outlets, with Fastly, the Content Delivery Network (CDN) provider, calling the issue a “global...

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Tags: hybrid office, hybrid cloud, enterprise IT, enterprise WAN, internet performance, network management, network performance monitoring, network performance, data center, content delivery network, POP, SSD, CDN, cloud, internet, network, Fastly, outage, error

When workers say they want flexibility, they mean it, as 39 percent of adults polled by Bloomberg say they would quit if their employer took away remote work privileges. Among millennials and Gen Z (aka the youngest cohorts of the current adult workforce), 49 percent would leave their job if their employer backtracked on worker flexibility, as many remote teams...

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Tags: network management, network performance monitoring, network monitoring, HR, millenial, Gen Z, enterprise cloud, enterprise IT, enterprise network, hybrid cloud, hybrid work, hybrid office, home office, remote office, remote workforce, remote work, work from anywhere, wfa, work from home, wfh

Few platforms saw their profile rise as high as Microsoft Teams over the past 18 months, as the solution became the enterprise go-to for keeping newly-homebound workforces connected during the pandemic. As of Microsoft’s most recent earnings call, Teams now claims 145 million daily active users, nearly double the users counted almost a year ago, and the 32 million daily...

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Tags: network performance monitoring, network management, network monitoring, enterprise network, cloud computing, Azure, enterprise cloud, cloud, enterprise IT, IT, network operations, netops, devops, developers, 365, Build 2021, Build, Office 365, Outlook, teams, Microsoft Teams, Microsoft

While Airbnb was initially built around facilitating time away from work, the pandemic has turned our sense of vacation on its head, with many folks taking advantage of their newfound work-from-anywhere schedules to do just that. Almost a quarter of all bookings from January through March of 2021 on Airbnb were for 28-plus day stays, according to a recent report...

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Tags: bnb, travel, future of work, remote management, network management, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, nomad, work travel, home office, remote office, hybrid office, hybrid work, remote workforce, remote work, wfa, wfh, work from home, work from anywhere, remote work, airbnb

Only 28 percent of enterprises are fully realizing the benefits of their cloud investments due to a lack of coordination between traditional network operations teams and separate units steering cloud migration. This is according to the recent findings from EMA and Bluecat’s “A House Divided” report, which found that 72 percent of enterprises see room for improvement in their cloud...

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Tags: cloud adoption, cloud migration, network transformation, digital transformation, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, IT, network operations, network management, scalability, SaaS, software, on prem, on premises, hybrid office, hybrid cloud, cloud monitoring, cloud management, cloud computing

While the popular narrative around enterprise software has long been centered on the ascension of SaaS, on-premises software demand continues to be strong with 92 percent of companies reporting their on-premise software sales are growing. According to the findings of a new Dimensional Research report from Replicated, demand for on-premises software is equally as strong as cloud solutions, as many...

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Tags: network performance monitoring, network management, network performance, colocoation, hybrid cloud, enterprise cloud, enterprise data center, cloud visibility, cloud transformation, cloud computing, cloud, SaaS, software, data center, on premises

Google is getting more specific about their long-term remote work prospects this week as CEO Sundar Pichai announced in a company-wide memo that 60 percent of Google employees will practice a three day in-office work week going forward. As for the full spread of Google’s 140,000 global employees? Twenty percent are expected to work from home permanently post-pandemic, while the...

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Tags: scalability, flexibility, remote workforce, hybrid work, remote work, wfh, wfa, work from anywhere, work from home, Googlers, Google, network performance monitoring, network performance, network monitoring, network management

As AppNeta embarks on its second decade innovating network performance monitoring, our trophy shelf continues to grow with our business, as we’re the proud winners of two 2021 Stevies from the American Business Awards—Silver for Achievement in Product Innovation and Bronze for Most Innovative Tech Company of the Year (up to 2,500 employees). This is our second year in a...

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Tags: wins, award, enterprise IT, enterprise cloud, enterprise network, network management, network performance monitoring, network monitoring, remote monitoring, cloud transformation, cloud computing, hybrid cloud, hybrid office, hybrid work, work from anywhere, work from home, remote work, distributed enterprise, enterprise decentralization, digital transformation, American Business Awards, ABAs, Stevies

The United States population grew by 7.4 percent during the 2010s to 331,449,281, according to the latest Census Bureau figures, as historically dense population centers lost growth momentum and rural areas experienced big gains. Broken down into what these latest figures mean for congressional representation, California, Illinois, New York, Michigan, Ohio, Pennsylvania, and West Virginia all lost a seat in...

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Tags: hybrid office, hybrid work, remote work, work from home, work from anywhere, enterprise network, enterprise IT, sprawl, broadband access, population, suburban, urban flight, deurbanization, decentralization, broadband, rural, urban, census, network performance monitoring, network management

More than three quarters of business leaders surveyed by Deloitte credited their organizations’ digital capabilities for helping them survive (if not thrive) during the pandemic, a new report finds. To that end, more than two thirds of respondents see businesses that fail to digitize and transform across departments within the next five years as “doomed,” according to Deloitte’s annual Digital...

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Tags: observability, visibility, post pandemic, pandemic, IT, cloud migration, cloud transformation, cloud computing, cloud, edge, enterprise network, enterprise cloud, enterprise IT, enterprise transformation, digital transformation, gartner, deloitte, work from home, work from anywhere, network management, network performance monitoring

Microsoft made a massive investment into their healthcare cloud strategy this week by purchasing software developer Nuance Communications for $19.7 billion. The deal, which marks Microsoft’s biggest acquisition since purchasing LinkedIn for $26.2 billion in 2016, is a logical next step for the company, as they’ve worked hard to define their vertical-specific cloud offerings over the past year. At the...

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Tags: artificial intelligence, AIOps, AI, Nuance, digital transformation, healthcare transformation, digital healthcare, virtual care, healthcare cloud, telehealth, healthcare, Azure, Microsoft Cloud, Microsoft, network management, network performance monitoring, network monitoring

IT spending is forecast to hit $4.1 trillion in 2021—an 8.4 percent jump from last year— as digital initiatives and transformations outside of the traditional realm of IT are fueling tech spending across organizations, according to the latest forecast from Gartner. Spending on devices like laptops, desktops, tablets, and mobile phones will jump 14 percent this year over 2020 levels,...

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Tags: work from home, remote workforce, remote work, work from anywhere, network monitoring, enterprise technology, technology, software, hardware, IT spending, IT budget, enterprise IT, network performance monitoring, network management

As the pandemic wore on last year and changed how we approach even the most basic day-to-day tasks, non-emergency healthcare became a big question mark for thousands of people. This was an especially fraught situation for those who previously relied on regular in-person doctor visits for their well being, leading many to make the false choice between risking COVID-19 exposure...

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Tags: healthcare networks, healthcare IT, network performance monitoring, network performance, work from home, work from anywhere, remote work, telemedicine, healthcare, virtual healthcare, remote healthcare, telehealth

Hot on the heels of our recent CUSTOMER Product of the Year win, TMC has again recognized AppNeta for our outstanding approach to enabling enterprises to monitor and manage their rapidly evolving network footprints. This time, we’ve been named a 2021 Cloud Computing Product of the Year, proving yet again that as the world was forced to adopt a whole...

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Tags: transformation, enterprise, decentralization, wfa, wfh, work from home, work from anywhere, remote work, remote workforce, network manamgenet, network performance monitoring, network monitoring, SaaS, product of the year, cloud computing Award, cloud computing, cloud

With the majority of Americans hoping to work from home in some capacity after the pandemic, the Biden Administration is dedicating $100 billion toward expanding broadband access in an attempt to give every citizen access to performant Internet. A recent report from the Federal Communications Commission estimated that as of December 2019 (ie. just before pandemic restrictions took hold), roughly...

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Tags: network management, network performance monitoring, enterprise IT, enterprise, decentralization, network decentralization, enterprise network, work from anywhere, future of work, work from home, remote work, bill, infrastructure, Biden Administration, Biden, providers, ISP, internet, broadband

As vaccine distribution increases and enterprises plan for a post-covid future, major tech companies are leading the way in establishing the path back to the office, albeit on an incremental and heavily hybrid basis. Microsoft and Uber reopened their respective headquarters on March 29, with the ladder moving up their previous back-to-office schedule from September 13. While Uber may be...

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Tags: network performance monitoring, network management, Facebook, uber, Microsoft, headquarters, return to office, hybrid work, remote work, work from home, work from anywhere, future of work, network management

This blog is the second in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Thanks to the pandemic you now have hundreds or even thousands of users at home, accessing applications in your data centers, public cloud infrastructure, and through various SaaS platforms. You may be...

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Tags: network management, network performance monitoring, network monitoring, end user performance, end user experience, remote user security, remote security, work from anywhere, wfa, work from home, wfh, remote workforce, remote work, enterprise IT, edge computing, edge, SASE, CASB, security

Earlier this month, Microsoft announced it would launch its own Financial Services Cloud, joining IBM, who announced their finance cloud a year earlier, in an attempt to meaningfully bring cloud transformation to an industry that’s historically been averse to change. Retail banking has already been a fruitful frontier for cloud computing and tech disruption, what with Venmo and Zelle leaving...

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Tags: network management, network performance monitoring, network monitoring, enterprise transformation, digital transformation, cloud migration, cloud, cloud transformation, cloud computing, banking, corporate banking, finance cloud, financial services, finance

We work with our customers everyday to provide proactive insight on the key apps supporting the business and best practices for addressing issues when they arise. Up this week is a great example of how having a continuous baseline of your cloud applications will help you take action before your users are impacted. On March 15th, saw an issue with...

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Tags: network management, enterprise IT, cloud transformation, cloud, cloud computing, Active Directory, Azure outage, Azure, Microsoft Azure, Microsoft, MTTR, MTTI, IT troubleshooting, network performance monitoring

It’s official: AppNeta is among the elite winners of the 23rd Annual CUSTOMER Product of the Year Awards from TMC, one of the leading publishers and online communities covering enterprise technology. The CUSTOMER Product of the Year Award recognized 29 vendors for 2021 that have helped advance the call center, CRM, and teleservices industries over the past year, as global...

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Tags: network monitoring, network performance monitoring, software, SaaS, cloud computing, cloud transformation, cloud, work from anywhere, work from home, remote workers, remote workforce, remote work, teleservices, CRM, unified communications, UC, contact center, ucaas, call center, 2021, product of the year, customer Product of the Year Award, TMCNet, customer, TMC

This blog is the first in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Let’s be honest. Working from home has its challenges, particularly during the pandemic. For those of us with children there are a host of potential pitfalls. One need only look at some...

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Tags: SaaS, UC, ucaas, analytics, data, IT, enteprise IT, digital transformation, cloud computing, KPIs, KPI, key performance indicators, performance indicators, remote workforce, remote work, work from anywhere, work from home, network performance management, network management, network performance monitoring, performance management, performance monitoring

According to the 2020 IT Skills and Salary Report from Global Knowledge, 67 percent of IT decision makers polled believe an IT skills gap cost them between three and nine hours of productivity per IT employee each week. Over the course of 2020, that could add up to 520 productivity hours lost per each IT team member, or roughly $29,000...

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Tags: network performance monitoring, enterprise network, enterprise IT, network performance tools, network performance solutions, IT skills, IT help desk, help desk, network performance management, network monitoring, network management, IT executive, IT decision makers, IT, technology, information, gap, skills, IT, IT skills gap

With knowledge workers across the globe closing in on a year of work from home (WFH), Comcast, which has the largest user footprint among U.S.-based ISPs, has announced that Internet traffic soared across their network during of the pandemic. Peak downstream traffic increased approximately 38 percent over previous-year levels in March 2020 alone, while peak upstream traffic increased approximately 56...

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Tags: internet, network manamgenet, enterprise network, distance learning, remote learning, remote workforce, last mile network, last mile internet, internet capacity, remote work, residential internet, internet service provider, ISP, internet, comcast, work from home, work from anywhere, network performance monitoring

According to the Accenture Technology Vision 2021 report, leading enterprises are squeezing almost a decade of digital transformation into one- or two-year projects today, with success hinging on a strong network architecture to deliver. All of this comes as enterprises are forced to fundamentally rethink their businesses around a strong digital foundation, with companies that embrace digital transformation today growing...

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Tags: wfh, wfa, work from home, work from anywhere, remote workforce, remote work, BYOE, network performance monitoring, network monitoring, network management, cloud computing, big data, network architecture, network infrastructure, enterprise WAN, enterprise IT, accenture, network transformation, cloud transformation, digital transformation

It’s no exaggeration that enterprises are facing a major inflection point, where their entire operational structure is being tested or transformed. Users abruptly went remote en masse last spring, and it remains to be seen how many of the Work From Anywhere skills and habits honed during the pandemic will stick around for the long haul. All of these converging...

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Tags: work from home, work from anywhere, wfa, wfh, observability, visibility, application performance insights, network performance insights, network management, network performance monitoring, global enterprises, enterprise alliance, enterprise partners, enterprise network, enterprise IT, enterprise transformation, digital transformation, cloud transformation, cloud, Global Alliances

Bulletins and Milestones are the latest line-of-business tools added to Microsoft Teams’ Power Apps suite, giving users the ability to better communicate and collaborate via Microsoft’s Dataverse cloud service. Both apps function pretty much as their names suggest, with Bulletin’s giving team leaders the ability to broadcast announcements either company-wide or per department, while Milestones helps users keep track of...

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Tags: Dataverse, Power Apps, network management, network performance monitoring, network performance, collaboration apps, collaboration tools, enterprise collaboration, collaboration, work from anywhere, work from home, Azure, Microsoft Cloud, Microsoft Apps, teams Apps, ucaas, Microsoft Teams Monitoring, Microsoft Teams, Microsoft

According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...

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Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce

With the pandemic forcing many businesses to adopt a work-from-anywhere posture, Microsoft has emerged as the enterprise go-to for scalable and agile cloud solutions, pushing the company’s Q2 quarterly revenue to a higher-than-expected $43.1 billion. This exceeds Microsoft’s quarterly revenue targets by almost $3 billion, as Microsoft’s stock was up 5 percent in after-market trading on January 26. “What we...

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Tags: cloud transformation, digital transformation, network transformation, work from home, work from anywhere, remote workforce, remote work, enterprise IT, network management, network performance monitoring, network monitoring, cloud migration, cloud adoption, enterprise cloud, cloud computing, cloud, Microsoft revenue, Microsoft earnings, Microsoft Teams, Microsoft Azure, Microsoft Cloud, Microsoft

The 2020 holiday shopping season was a challenge on nearly every level, from testing the limits on fulfillment and ecommerce infrastructure to forcing brands to rethink what to do with their brick-and-mortar footprint. Despite it all, retailers enjoyed a 8.3 percent jump in sales from 2019 over November-December, besting the National Retail Federation’s (NRF’s) more modest forecast. Total sales climbed...

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Tags: physical retail, online retail, ecommerce, online shopping, holiday season, holiday shopping, network transformation, enterprise WAN, network performance monitoring, network performance, retail network, retail fulfillment, digital transformation, retail transformation, retail

Increasing access to broadband connectivity will be among the top priorities for members of the newly appointed White House Office of Science and Technology Policy (OSTP), who face an aggressive agenda as the Biden Administration works to bridge the United State’s digital divide. Leading this new department is Dr. Eric Lander, the now-former president and founding director of the Broad...

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Tags: network management, network performance monitoring, network monitoring, enterprise IT, enterprise networks, Biden, OSTP, white house, enterprise IT, internet access, rural internet, cybersecurity, data security, data protection, digital divide, rural broadband, broadband, enterprise IT

Nearly a year into widespread work-from-home (WFH), the cracks are starting to show at some organizations who may not have primed their workforce (or their networks) for an extended absence from the office. According to research from productivity software company Asana, burnout is now being felt among the vast majority of knowledge workers as teams struggle to define and enforce...

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Tags: network performance monitoring, network monitoring, network management, Microsoft Teams, teams, cloud computing, cloud, video, voice, voip, collaboration, ucaas, zoom, remote workers, remote workforce, remote work, hybrid office, wfa, work from anywhere, wfh, work from home, burnout, burn out

With employees at home, the requirements on IT to troubleshoot residential and last-mile ISP network issues is growing, even as inherent visibility into these networks remains lacking. At AppNeta, our active monitoring provides insight into employees’ local networks and last-mile ISP performance to help IT quickly understand the root cause of performance issues. So if that root cause is with...

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Tags: network management, network monitoring, network performance monitoring, network performance, SLA validation, last mile performance, ISP validation, commercial internet, home internet, cloud computing, hybrid office, anywhere operations, work from anywhere, work from home, wfh, last mile visibility, last mile, service level agreement, SLA, internet service provider, internet, ISP

You can’t be blamed for feeling a bit of whiplash when reading predictions on the future of work over the past few months. While enterprise decentralization has been growing for the better part of the past decade, the pandemic-induced rush to remote work proved to many once-skeptical business leaders that the office isn’t necessarily essential to employee productivity. Still, there...

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Tags: end user, end user experience, network performance monitoring, network management, cloud computing, cloud, network performance, enterprise network, distributed enterprise, distribution, decentralization, wfa, hybrid office, wfh, work from home, work from anywhere, remote work

As recent events have made extremely clear, enterprise IT teams need better insight into network activity to understand the impact of bad actors. But a recent poll of business leaders found that roughly a quarter of all companies have low (if any) internal or external network visibility. The research from Positive Technologies found that 24 percent of companies rated their...

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Tags: IIoT, IoT, industry 4.0, network operations, IT, visibility, observability, external network, internal network, network visibility, enterprise IT, enterprise network IT, enterprise network, network performance monitoring, network management, network monitoring

As pretty much everyone has heard by now, SolarWinds was the target of a sophisticated Supply Chain Attack. We want to assure our customers that AppNeta does not use Solarwinds software internally or in support of the AppNeta Performance Manager. Unfortunately, there are over 18,000 companies who were using Orion and now are tasked with finding and fixing this challenging...

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Tags: usage analysis, usage, network analysis, network security, network management, network performance monitoring, network monitoring, application monitoring, cybersecurity, cyber attack, malware, SolarWinds

Enterprises by and large fell into two buckets when it came to how they’re network operations teams responded to the massive disruption posed by the pandemic. Some organizations resisted new wide-scale cloud adoption, fearing that a big network transformation would be more disruptive than helpful with all the areas of the business being impacted at once by global events. Others,...

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Tags: budget, hybrid cloud, multicloud, enterprise cloud, cloud migration, cloud computing, cloud adoption, cloud transformation, network transformation, digital transformation, enterprise networks, enterprise IT, IT budgets, visibility, network monitoring, network performance monitoring, network management

Microsoft Teams has seen it’s popularity explode over the past year, establishing it’s position atop the highly competitive market for enterprise communication software in a time when remote collaboration has become essential. With integration and storage capabilities that, until recently, were unrivaled, it only makes sense that Teams would continue to see it’s adoption rise over the course of 2020....

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Tags: network performance monitoring and diagnostics, network management, end user experience, end user experience monitoring, network performance monitoring, enterprise network monitoring, enterprise network, enterprise IT, software as a service, SaaS, cloud computing, cloud, Microsoft, Microsoft Teams, Microsoft Teams Monitoring, Microsoft Teams Management, ucaas, voice, video, collaboration, Office 365

The Business Intelligence Group (BIG) has recognized AppNeta as one of the 38 winners of the 2020 Stratus Awards for Cloud Computing, cementing our status as a leader in the cloud and a trusted partner for businesses during challenging times. This latest recognition is a true testament to our solution’s ability to scale and respond to the changing conditions of...

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Tags: network performance monitoring and diagnostics, network management, end user experience, end user experience monitoring, network performance monitoring, enterprise network monitoring, enterprise network, enterprise IT, software as a service, SaaS, cloud computing, cloud, 2020 Stratus Awards, 2020 Awards, BIG Stratus Awards

According to Slack CEO Stewart Butterfield, “the most strategic combination in the history of software” took place this week as Salesforce officially acquired Slack in an all-stock deal valued at $27.7 billion. The acquisition sets up a titanic battle between Salesforce and Microsoft, as Slack is considered the primary competitor to Microsoft’s Teams collaboration platform, which has exploded in popularity...

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Tags: network management, network performance monitoring, enterprise network, enterprise IT, enterprise collaboration, collaboration software, ucaas, SaaS, enterprise software, collaboration tools, voice, video & collaboration, voice & video, voice, cloud computing, cloud, merger, customer 360, Office 365, Microsoft Teams, teams, Microsoft, salesforce, Slack

With Americans instructed to scale back their holiday gatherings this year, they seem to be going in the opposite direction when it comes to holiday shopping, smashing 2019’s Black Friday record by spending an estimated $9 billion on U.S. retail sites last week. This marks a 22 percent jump over the $7.4 billion record set last year, according to Adobe...

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Tags: retail fulfillment, retail network, retail network performance, network performance, enterprise IT, enterprise network, online retail, retail, online store, ecommerce, online shopping, holiday shopping, thanksgiving, cyber monday, black friday, network performance monitoring

For many folks, picking up prescriptions or visiting the pharmacy goes hand-in-hand with a trip to the grocery store, an arena that Amazon has already been disrupting through their pre-pandemic purchase of Whole Foods and the post-pandemic surge in online shopping. By this logic, it only makes sense that Amazon is looking to take their increasingly brick-and-mortar wary grocery customers...

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Tags: network management, network performance monitoring, network performance, healthcare IT, healthcare network, digital transformation, healthcare transformation, virtual pharmacy, telemedicine, telehealth, virtual healthcare, healthcare, Amazon pharmacy, Amazon, pharmacy

With the pandemic unexpectedly transforming Zoom from a passive business tool to perhaps the defining brand of our socially-distanced times, the tech giant is looking to “give back” a bit this holiday season by removing 40-minute meeting limits over the Thanksgiving holiday. On a non-holiday, free meetings on Zoom are limited to 40 minutes, pushing users to basically re-start their...

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Tags: network performance monitoring, network performance, call tips, zoom tips, tips, SaaS, zoom calls, video chat, video conferencing, thanksgiving, ucaas, Microsoft Teams, zoom

When Gartner first introduced the concept of “secure access service edge” (SASE, pronounced sassy) into the enterprise IT lexicon back in August 2019, they had estimated that “by 2024, at least 40 percent of enterprises will have explicit [SASE] strategies,” up from less than 1 percent in 2018. Flash forward to today, and not even Gartner could’ve predicted the smorgasbord...

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Tags: DIA, enterprise cloud, cloud computing, enterprise IT, network performance monitoring, network management, network monitoring, CASB, MPLS, VPN, firewall, security, edge computing, edge, secure access software edge, SD WAN, SaaS, SASE, enterprise IT

We’re in the era of data; more data, more locations, and more users to support than ever before. With global footprints, large enterprises face new challenges when it comes to network performance. When tickets arise, for instance, a centralized IT operations team may not know physically where a user is, what ISP they are using, and what “normal” may look...

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Tags: end users, end user, end user experience, remote workforce, remote workers, remote work, remote locations, remote office, observability, visibility, NPMD, NPM, network management, network monitoring, network performance monitoring, Tagging, Tags, AppNeta Performance Manager

To pin the fast and furious shift in consumer attitudes over the past year on a single crisis would be impossible, as social, economic, environmental and public health issues all converged over the course of 2020 to throw every business’ best laid plans out the window. To try to measure the impact of these simultaneous changes on consumer behavior, Salesforce...

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Tags: cloud computing, cloud, digital channels, digital transformation, consumer tastes, consumer trends, salesforce, network management, network monitoring, network performance monitoring, enterprise IT

Pandemic restrictions have pushed workers in practically every role out of their comfort zone, forcing them to log onto work from the home environments that used to be their “escape” from the 9-to-5. But as the walls between the office and home have blurred, so too have the hours of work, as many employees—specifically those working at major tech companies—are...

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Tags: IT efficiency, remote workforce, remote worker, remote work, Silicon Valley, Facebook, Google, network management, network monitoring, network performance monitoring, enterprise WAN, work from home, wfh, cloud computing, enterprise IT

Add one more “transformation” to the growing list of changes that businesses can credit to COVID-19: A fresh new class of tech buzzwords for 2021. “Plasticity” was one of the many flex-themed buzzwords being played out in real-time during this week’s virtual Gartner IT Symposium/Xpo. The company outlined its Top Strategic Technology Trends for CIOs and CTOs during the event,...

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Tags: buzzwords, digital transformation, gartner, distributed cloud, anywhere operations, hybrid office, hybrid cloud, wfh, work from home, enterprise IT, network performance monitoring

There’s a lot to like and gripe about the new iPhone 12, but the truly revolutionary news regarding Apple’s latest major product launch has more to do with when and how new phones are set to reach customers. While Apple has traditionally shipped direct-to-customer via their network of regional warehouses (if not directly from China), the company is now the...

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Tags: Amazon prime, Amazon, Apple store, network performance monitoring, network monitoring, enterprise WAN, enterprise IT, iPhone 12, Apple iPhone, Apple

Residential Internet access has never been a hotter commodity, as everyone from network engineers to their first graders are sharing at-home WiFi and pushing the limits on residential upload and download needs over the course of the pandemic. As a result, ISPs like Comcast are exploring ways to deliver enterprise-caliber Internet speeds out to residences without having to undergo costly...

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Tags: comcast internet, direct internet connectivity, DIA, direct to internet, internet, remote worker, remote workforce, remote work, wfh, WIFI, internet service provider, residential ISP, ISP, comcast, cloud computing, network performance monitoring, enterprise IT

At AppNeta, we use the latest industry-standard security methods to ensure that data transfer and data storage are completely secure in transit and at rest for our customers. As a result, we will be upgrading all client connections to our API as well as our AppNeta Performance Manager UI to use HTTP over TLS (HTTPS) in support TLS 1.2. This...

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Tags: enterprise WAN, enterprise IT, network security, AppNeta monitoring points, monitoring points, security protocol, TLS 1.2, TLS, network security, network management, network monitoring, network performance monitoring

While October may seem like an early start to the holiday shopping season, timing is hardly the most unusual thing about this year’s festivities, as the global pandemic effectively shelves the traditional “Black Friday” boon for brick-and-mortar retailers in favor of earlier digital flash sales. The combination of Amazon’s early Prime Day event along with an increase in early online...

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Tags: network visibility, network management, network performance, network performance monitoring, enterprise IT, enterprise network, retail IT, retail network, retailers, retail, online retail, digital commerce, ecommerce, online shopping, holiday shopping

To say we’re living in unprecedented times would be an understatement. But researchers at the London School of Economics (LSE) have pulled out the data to officially understand how business leaders are navigating the current “disruption” to the way we work (namely, pandemic-related decentralization) and the role of digital technologies in providing short- and long-term solutions. When comparing the COVID-19...

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Tags: network management, network performance monitoring, network monitoring, enterprise WAN, enterprise network, remote workforce, remote work, quarantine, COVID 19, pandemic, digital divide, digital transformation, enterprise IT

Google is among the largest and earliest enterprise advocates for remote work, having published a Distributed Work Playbook almost a year before the pandemic kept most of the U.S. workforce out of the office. Despite predicting a more decentralized future, however, even Google didn’t anticipate just how quickly the past year’s events would force the enterprise community to adopt a...

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Tags: network management, network performance monitoring, hybrid work, hybrid office, distributed work, headquarters, remote working, branch location, branch office, remote office, remote workforce, remote work, wfh, work from home, Google

Despite competing in a market that has never been hotter, Microsoft Teams has never been more popular. But with Slack and Zoom planning big plays for a larger share of the market for enterprise unified communications as a service (UCaaS), Microsoft unveiled a mile-long list of upgrades to Teams that they hope will maintain its status as the go-to collaboration...

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Tags: collaboration tools, team collaboration, collaboration, unified communications, ucaas, UC, Google Cloud, Google, O365, Office 365, Microsoft Cloud, Microsoft Teams, Microsoft, network performance monitoring, network monitoring, enterprise IT

Two giants of the enterprise cloud computing space made waves this week as Microsoft and Google each announced expansions to their respective Azure and Cloud platforms that are aimed squarely at fostering increased business flexibility and multi-cloud networking. During the launch at Microsoft Ignite, the company’s flagship annual developer’s conference, a greatly enhanced version of Azure was unveiled that expands...

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Tags: Google Cloud, Google, Microsoft Cloud, Microsoft, Azure, data center monitoring, data center cloud, data center, work from home, wfh, edge computing, edge cloud, hybrid cloud, multi cloud, cloud computing, cloud, network management, network monitoring, network performance monitoring

During Apple’s most recent Time Flies event, rather than unveiling a new series of iPhones (as many had predicted), the tech giant instead announced a suite of service bundles that could cement Apple’s popularity (and ubiquity) for years to come. Called Apple One, the service bundles are designed to get users who already leverage one or more of the company’s...

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Tags: Office 365, Microsoft AWS, APM, NPMD, NPM, network performance monitoring, network monitoring, application performance monitoring, application monitoring, applications, apps, Apple as a service, software as a service, SaaS, Apple one, Apple

While opinions surrounding the benefits of remote work may differ among enterprise leaders, top researchers in the healthcare space have identified key areas of long-term value from remote treatment that they predict will positively impact both patients and providers if adopted permanently. Siemens Healthineers found that while many of their healthcare provider customers felt strained adapting their services at the...

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Tags: distributed network, decentralized IT, network performance monitoring, Siemens, urban healthcare, rural healthcare, network performance, network monitoring, telemedicine, telehealth, remote workforce, remote work, healthcare

With families across the Globe stuck inside this past summer and spring, streaming services have risen to the occasion in providing much-needed distractions from our increasingly confined day-to-day lives. King among the streamers is Netflix, who has maintained a lead in the increasingly competitive streaming market even as heavyweights like Disney+ and HBO Max have come online, offering massive libraries...

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Tags: remote workforce, remote workers, network performance monitoring, network management, network monitoring, home office, remote office, remote work, wfh, work from home, wall street journal, streaming services, streaming, Netflix, enterprise IT

With folks across the globe logging onto work and school from home – and streaming a lot of Netflix when they aren’t – network capacity has never been a hotter commodity. As a result, people are hungry for higher-than-ever Internet speeds to stay connected in a work-from-home (WFH) world, and researchers at University College of London (UCL) have set a...

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Tags: network management, network performance monitoring, network capacity, network speeds, network performance, enterprise network, enterprise IT, Netflix, TBPS, terabit, internet speeds, internet

While Google was among the largest (and earliest) enterprises to extend work-from-home (WFH) into summer 2021 in response to the pandemic, remote work has long been a topic of interest for the tech giant, whose suite of solutions supports remote collaboration in nearly all industries. Almost a year before the global pandemic forced social distancing measures on employers, Google surveyed...

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Tags: DEM, digital experience monitoring, wfh, remote workforce, remote worker, work from home, remote office, remote work, network monitoring, network performance monitoring, enterprise network, enterprise WAN, enterprise IT, Google

Even if 2020 wasn’t an election year, it’d still be one for the record books, as COVID-19 has disrupted everything from how we work to how we teach our kids. Now, it’s upending how we choose our national leaders. While there’s still lingering controversy about how voting will actually take place come November, the Democrat and Republican parties are following...

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Tags: enterprise IT, network management, network performance monitoring, network performance, streaming performance, streaming conference, streaming convention, streaming events, live streaming, streaming, democratic national convention, rnc, dnc

The pandemic has turned popular opinion of the office-centric corporate model on its head. But have recent global events actually doomed the enterprise office forever? According to a string of recent studies, the answer is mixed. For starters, despite many companies scrambling to build a WFH infrastructure on the fly back in the spring, the success of these accelerated transformations...

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Tags: network performance monitoring, network monitoring, wfh success, wfh monitoring, wfh, remote workforce, work from home, remote workers, remote office monitoring, headquarters, remote offices, remote office, hub, hub city

We’re always striving to help you experience your network the way your end users do, whether that’s at the remote office or across a sprawling web of residential workstations. Now that your team is managing users all over the map, the more granular detail into application performance you can gain the better, as this insight helps you understand what to...

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Tags: enterprise network, enterprise IT, enterprise apps, AppNeta Performance Manager, AppNeta, NPMD, NPM, network performance monitoring and diagnostics, network performance monitoring, network monitoring, workflow timing, transaction timing, milestones, milestone control

The expansion of telehealth services is among the few bright spots of recent world events, as healthcare providers have made it easier for a wider swath of non-emergency medical visits to take place virtually, while in-person treatment has been largely reserved for COVID-19 response. As we discussed recently on the blog, this shift has been a boon for the industry,...

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Tags: healthcare networks, healthcare IT, enterprise IT, network management, network performance monitoring, network monitoring, virtual visits, digital transformation, digital healthcare, virtual healthcare, healthcare, telehealth

Enterprise cloud adoption continues its rapid acceleration in 2020 as a new survey from IDG found that cloud investments will account for 32 percent of total IT budgets by 2021. The report, which is compiled of reader respondents from CIO, Computerworld, CSO, InfoWorld and Network World tech buyer audiences, found that cloud spending is up 59 percent from 2018 levels,...

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Tags: cloud, cloud, remote workforce, remote worker, remote work, wfh, work from home, end user experience, network monitoring, network performance monitoring, network management, cloud computing, cloud migration, cloud adoption

We can’t predict the future, but the odds of the US enterprise workforce heading back to the office en masse before the end of the summer (if not 2020) are looking slim. That means that enterprise teams are going to have to get comfortable with the “last mile” residential ISP connections their WFH users leverage to access the network. But...

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Tags: wfh performance monitoring, enterprise network monitoring, network performance monitoring, network monitoring, enterprise networks, wfh management, wfh monitoring, network management, mobile workforce, mobile working, remote workforce, remote working, remote work, work from home, wfh, commercial ISP, residential ISP, SLA, ISP SLA, ISP

Google is the latest enterprise to tell employees to get comfortable with work from home (WFH), as the tech giant will extend its current mobile working policy – designed to accommodate social distancing in response to the pandemic – until at least June 2021. While not exactly the “all-in” adoption of WFH in the same sense as tech giant Siemens,...

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Tags: wfh monitoring, network performance monitoring, network management, network monitoring, Google, Siemens, mobile workforce, mobile work, mobile working, remote workers, remote work, work from home, wfh

When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...

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Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, wfh, remote work, work from home

Even businesses that have weathered the pandemic so far with aplomb are being cautious about their long-term investments, as economic conditions remain fluid and uncertainty looms over when workers will start returning to the office in large numbers. As a result, many companies are pulling back their spend on office-centric IT projects and focusing instead on tech solutions that support...

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Tags: enterprise IT, enterprise, IT budget, IT, pandemic, COVID 19, network performance monitoring, network monitoring, network management, IT budget, budget

Prior to the global pandemic, SD-WAN was among the leading digital transformation initiatives in the enterprise space, as IT teams deployed this tech to help to connect their increasingly distributed remote office footprint. Months into the global quarantine, however, it’s becoming increasingly clear that the pre-COVID focus on the remote office has shifted markedly to support work-from-home (WFH), which conventional...

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Tags: network management, network performance monitoring, remote worker, remote workforce, remote work, work from home, wfh, cloud computing, enterprise IT, enterprise WAN, SD WAN

How can enterprise IT teams ensure end-user performance when workers are accessing their apps from home? Solving this problem is just the tip of the iceberg when it comes to the litany of last-minute challenges thrown at enterprise IT lately. The crux of this challenge is that enterprise teams don’t own or control the “last mile” connections that most (if...

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Tags: application monitoring, wfh, workforce trends, work from home, wfh, remote users, remote workers, remote work, network management, network performance monitoring, network performance, performance metrics, performance data, KPIs, KPI, key performance indicators

Healthcare workers have been the true heroes of the pandemic to date, as they’ve bravely adapted to a new way of working to ensure the best care possible for their communities during unprecedented times. Now, the healthcare industry as a whole is rapidly transforming beyond how they treat patients in the hospital to better serve people remotely, accelerating telehealth efforts...

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Tags: network performance monitoring, network monitoring, network management, healthcare providers, digital transformation, cloud transformation, healthcare cloud, healthcare transformation, healthcare, cloud computing, telehealth

The impact of the global pandemic has been dramatic for the enterprise space, upending financial forecasts and sending workers across the globe home in accordance with social distancing guidelines. But while the conversation regarding the workforce has largely been centered around ongoing work-from-home (WFH) initiatives, businesses are now emerging from the “rushed” phase of their transformation and into a period...

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Tags: network performance, network management, network performance monitoring, SD WAN, enterprise IT, enterprise network, wide area network, WAN, office network, real estate, office, office life, cloud computing, wfh, work from home, remote work

If you’ve felt your organization’s cloud migration accelerating at a faster pace than ever the past few months, you’re not alone. The latest Cloud 2025 report from LogicMonitor shows that in just the past two months, attitudes toward cloud adoption have become almost unanimously positive as enterprise IT teams continue to exceed expectations in transforming their networks for quarantine. The...

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Tags: network management solutions, network management, network performance monitoring, network monitoring, network transformation, cloud transformation, digital transformation, enterprise IT, enterprise WAN, enterprise cloud, cloud computing, cloud adoption, cloud migration

Virtual call centers have long been at the top of the wishlist for enterprises looking to cut costs through digital transformation, and 2020 is proving to be the year many leading consumer brands see their wishes come true. When enterprises across the Globe were forced to set users up for work-from-home (WFH) in response to the COVID-19 outbreak back in...

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Tags: cloud management, network management, network performance monitoring, network monitoring, network transformation, digital transformation, cloud transformation, covd 19, cloud adoption, cloud migration, cloud computing, virtual contact center, virtual call center, cloud contact center, cloud call center, contact center, call center

Cloud computing has been viewed as “the way forward” for enterprises for years, but it took a global pandemic for many companies to finally push ahead on their wide-scale cloud migrations. And while many teams had to rush their enterprise-grade cloud transformations to support a suddenly decentralized network footprint, now that the steady march to the cloud has begun, there’s...

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Tags: enterprise WAN, enterprise IT, cloud awards, network performance monitoring, network management, network performance, ucaas, SaaS, cloud apps, cloud adoption, cloud migration, cloud computing, cloud

Task management platform Okta recently released the mid-year update to their 2020 @Work Business Report, and the findings tell a familiar story: The recent meteoric rise in cloud and SaaS adoption has been hard to ignore, and is challenging IT to seek out new solutions. As expected, cloud-delivered UCaaS and collaboration applications continue to see unprecedented growth over the past...

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Tags: network monitoring, network performance monitoring, network management, work from home, remote work, wfh, enterprise WAN, enterprise IT, enterprise networks, video apps, collaboration apps, collaboration tools, collaboration, ucaas, zoom, Slack, Skype, video conferencing, video conference, video call

A survey of 1,283 software engineers, technical leads, and IT decision-makers from across the globe found that 45 percent planned to move the majority of their apps to the cloud in 2020. While 88 percent already rely on cloud infrastructure in some form or another, almost half planned to shift three quarters or more of their workflows into the cloud...

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Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise IT, cloud applications, SaaS, cloud apps, enterprise apps, containerization, containers, hybrid cloud, enterprise cloud, cloud adoption, cloud migration, cloud computing, cloud

Now more than ever, your enterprise network is the critical backbone that drives the success of your business. It supports your primary channels for customer outreach, the tools your employees use every day to get the job done, and the lines of communication for the entire organization as the way we work evolves. That’s why it’s never been more critical...

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Tags: network transformation, end user experience, efficient IT, digital transformation, cloud migration, cloud computing, network monitoring, network management, network performance monitoring, network, tagline, AppNeta

The bar for what qualifies as “innovative” in the business world these days has never been higher. Enterprise needs are evolving at the fastest rate in recent memory, and the demand for agile, scalable solutions that can enable businesses to react quickly has never been greater. That’s why we’re incredibly honored to be among this year’s Stevies honorees from the...

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Tags: Innovative Technology, Innovative Tech, Innovative, innovation, American Business Awards, Stevie Awards, network monitoring, network management, enterprise IT, enterprise WAN, digital transformation, cloud computing, network performance monitoring

COVID-19 has been a game-changer across the enterprise space, forcing everyone from the C-Suite to the factory floor to modify their workflows and embrace new tech as part of their day-to-day operations. A new report from Wind River shows that many enterprise executives aren’t viewing these sudden changes as stop-gap measures or short-term fixes before returning to the old way...

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Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise network, enterprise IT, enterprise, container, cloud, network performance monitoring, cloud apps, containerization, containers, cloud adoption, cloud migration, cloud

COVID-19 has been a game-changer across the enterprise space, forcing everyone from the C-Suite to the factory floor to modify their workflows and embrace new tech as part of their day-to-day operations. A new report from Wind River shows that many enterprise executives aren’t viewing these sudden changes as stop-gap measures or short-term fixes before returning to the old way...

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Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise network, enterprise IT, enterprise, container, cloud, network performance monitoring, cloud apps, containerization, containers, cloud adoption, cloud migration, cloud

The 2020 State of the Cloud report from Flexera finds that multicloud deployments remain the enterprise networking strategy du jour this year, even if (or, perhaps specifically because) COVID-19 has thrown previous transformation plans off course. The report found that 93 percent of companies have a strategy to use multiple providers – specifically Microsoft Azure, Amazon Web Services and Google...

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Tags: hybrid cloud, private cloud, public cloud, enterprise cloud, enterprise IT, enterprise WAN, cloud adoption, cloud migration, network performance monitoring, network monitoring, network management, cloud computing, multi cloud, multicloud, cloud

It goes without saying that regardless of the industry you find yourself in, the past few months have changed the way the world does business significantly – probably forever. With corporate offices closing and home offices popping up across the map, individual workers have had to suddenly restructure their day-to-day lives with little preparation, putting a lot of pressure on...

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Tags: network performance monitoring, network monitoring, vancouver, Boston, best software companies to work for, best places to work, Software Companies, The Software Review, TSR, INC best workplaces 2020, INC BWP, best workplaces, best places to work

The concept of “work-from-home” (WFH) went from a growing trend to an emergency enterprise standard over the past few months, forcing folks to make major adjustments to how they connect with colleagues and accomplish their day-to-day tasks. While many stir-crazy folks are longing for the days when they can return to the office, a lot of companies are finding that...

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Tags: video conferencing, ucaas, network performance monitoring, network monitoring, enterprise network, enterprise WAN, enterprise IT, remote office, telecommuting, remote work, work from home, wfh

It’s safe to say that many 2020 enterprise networking priorities have been upended as a result of the COVID-19 outbreak. But once the dust settles on the impromptu, quarantine-motivated digital transformations enterprise IT recently undertook, teams will need to reexamine many of the larger-scale IT projects that were on their plate before global events took the wheel. Network World’s recently...

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Tags: network performance monitoring, network monitoring, network management, enterprise network, enterprise IT, edge computing, edge, WAN, SD WAN, network world

Social distancing guidelines have made UCaaS tools more than just business-critical solutions, as it seems like every parent and grandparent with WiFi access has been hopping on Zoom and other video conferencing apps to bridge the gap between friends and family in isolation. This has put unprecedented pressure on unified communication providers, whose products demand a higher share of network...

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Tags: WAH, wfh, work remote, work from home, remote office, remote work, cloud computing, network performance monitoring, network monitoring, network management, Citrix WebEx, WebEx, zoom, teams, Microsoft Teams, Microsoft, ucaas, UC, unified communications, video calls, video conferencing

It goes without saying that there have been plenty of events over the past few weeks that many people never expected to witness, from entire cities (and countries) social distancing to help “flatten the curve” to unforeseen business partnerships sprouting up to help speed up aid. One such “once in a blue moon” event took the tech space by surprise...

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Tags: enterprise IT, enterprise network, network performance monitoring, network monitoring, application monitoring, application, apps, app, iOs, android, Apple, Google, smartphone

With teams going remote en masse and across industries, network infrastructures are already being put to the test as a wealth of cloud and web applications travel across diverse network environments to keep far-flung teams in sync. That’s why it’s never been more important that the tools IT teams use to manage and monitor network performance aren’t themselves putting added...

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Tags: KPI, management stack, ucaas, SaaS, branch office, remote office, remote work, enterprise WAN, enterprise network, network monitoring, network management, cloud computing, enterprise IT, network performance monitoring

The past year has seen the market for streaming services turn a big corner into the mainstream as a slew of new offerings – both from legacy broadcasters like Disney and first-time content producers like Apple – have gone live, dealing another blow to once-dominant cable TV. While the majority of the new services are designed with the typical home-viewer...

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Tags: work from home, remote work, remote workers, enterprise network, network visibility, observability, network monitoring, network performance monitoring, streaming content, streaming media, streaming video, streaming tv, streaming, Quibi

Across industries, work-from-home (WFH) became the new normal over the past few weeks, forcing enterprise IT teams to push the gas on their network transformation projects, or start fast-tracking new ones altogether to support a deluge of remote users. Fortunately, AppNeta Performance Manager is here to ensure enterprise IT teams rise to the occasion and can gain the remote visibility...

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Tags: cloud computing, remote workforce, remote office, remote worker, remote work, wfh, work from home, enterprise network monitoring, enterprise network, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, AppNeta

As many workers adopt work-from-home (WFH) for the first time as part of global social distancing guidance, how many of these positions will remain remote after the pandemic subsides? That’s been the million dollar question of late for many enterprise execs, as employees in positions across the corporate hierarchy are being put to the WFH test for the first time....

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Tags: network performance, network performance monitoring, network monitoring, network management, social distancing, remote workers, remote work, wfh, work from home, vancouver tech jobs, vancouver jobs, Boston tech jobs, tech jobs, Boston jobs, jobs in IT, IT jobs, IT

As enterprises worldwide adjust to nearly 100% work from home (WFH) we can all use a bit of humor. Compiled from across our team, AppNeta is offering a few suggestions to liven up the background of your Zoom or blur your background in Microsoft Teams until they release custom backgrounds later this year. If you don’t know about the feature...

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Tags: work from home, wfh, remote work, remote working, remote workers, ucaas, unified communication, unified communication apps, UC, UC apps, enterprise, enterprise IT, enterprise networks, enterprise WAN, network management, network monitoring, network performance, network performance monitoring

As enterprises lean on communication apps to keep their teams connected amidst “social distancing,” it’s been a busy few weeks for market leaders Slack and Teams, who have seen their daily active users explode while unveiling major solution enhancements. On Wednesday, Mar 18, Slack unveiled the app’s largest platform redesign in nearly five years. Although the update was in the...

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Tags: ucaas, SaaS, messaging apps, Microsoft Teams, teams, Slack, enterprise communication, communication apps, enterprise network, remote management, remote workers, remote working, remote work, working from home, work from home, network management, network performance monitoring, enterprise IT

Office workers coast-to-coast are getting their first taste of remote work as COVID-19 (also known as the novel coronavirus) forces many who would normally commute to instead set up work from home (WFH). From March 9 to 15, virtual private network (VPN) vendor Atlas saw usage of VPNs, which enable many companies to safely extend their private networks to remote...

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Tags: ucaas, SaaS, cloud computing, enterprise, enterprise IT, enterprise WAN, network management, network performance monitoring, network performance, virtual private network, VPN, working from home, remote working, remote work, wfh, work from home, coronavirus, COVID 19

According to a recent survey, 81 percent of IT professionals believe that the majority of data center and network management tasks performed today will be automated by 2025, driven in large part by the rise of cloud and artificial intelligence (AI) technologies. What’s more, 66 percent of those polled think the on-premises data center will become a relic of the...

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Tags: hybrid cloud, multicloud, on premises, data center, cloud migration, cloud adoption, cloud, cloud computing, cloud transformation, digital transformation, enterprise WAN, enterprise, enterprise IT, network performance, network monitoring, cloud computing, network performance monitoring

In celebration of International Women’s Day and Women’s History Month, we’re featuring amazing #AppNetians who have helped make us the award-winning solution and company we are today! In today’s highlight, we feature Thea Mercer, who has been a fixture of our Vancouver office since 2014! What’s your role at AppNeta and when did you start? My role is People Operations...

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Tags: network performance monitoring, network monitoring, enterprise IT, IT jobs, people operations, Boston, vancouver, IT jobs, IT, human resources, #EachForEqual, women of AppNeta, Women's Month, IWD 2020, International Women's Day 2020

Remote work in the enterprise has already been on an uptick for quite a while, as more widespread adoption of agile tech and flexible cloud and SaaS applications have made it easier for employers to engage with a far-flung workforce. A recent report shows that between 2007 and 2015, there was a 159 percent jump in remote work across sectors,...

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Tags: enterprise IT, enterprise WAN, WAN, VPN, ucaas, cloud computing, quarantine, work from home, remote workers, epidemic, outbreak, coronavirus, remote work, digital transformation, network performance monitoring

Measuring API Performance with AppNeta’s HTTP Monitoring We live in a world of interconnected web services. When someone uses a web application, for instance, that app almost always utilizes other web services, which may in turn use another set of web services, and so on. Web services, through their Application Programming Interfaces (APIs), increasingly represent critical business resources that contribute,...

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Tags: ucaas, SaaS, cloud adoption, cloud migration, cloud computing, cloud, digital transformation, information technology, enterprise WAN, network management, enterprise monitoring, network monitoring, HTTP monitoring, API monitoring, API, HTTP, enterprise IT, network performance monitoring

Fifty-four percent of office workers say they’d leave their job for one that offers flexible work time, according to a recent Gallup poll. What’s more, Gallup found that those who work remotely 60 percent to 80 percent of the time (ie. three to four days in a five-day work week) feel that they are more fully engaged with their managers...

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Tags: Gallup poll, virtual organization, decentralization, cloud computing, enterprise IT, enterprise WAN, enterprise, work from home, remote workforce, remote office, remote workers, remote work, network monitoring, network performance monitoring

In nearly every field imaginable, digital transformation is paving the way for improved efficiencies, from self check-in at hotels to finance apps upending the way we bank. But in healthcare, improving “the business” goes hand-in-hand with saving lives, or at the very least keeping individuals and their data safe and well – areas where digital transformation could theoretically be making...

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Tags: mri, x rays, medical imaging, imaging, HITECH, HIPAA, EHR, EHRs, electronic health records, patient data, healthcare data, data, network performance monitoring, network performance, cloud computing, cloud, digital transformation, healthcare digital transformation, healthcare

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

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Tags: artificial intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

Shares of Twitter jumped on Thursday when it was announced that the company passed the billion-dollar revenue threshold for the first time last quarter, as the platform’s daily user base jumped from 145 million to 152 million as 2019 wound to a close. This isn’t altogether surprising, as Twitter has been a hotbed of political deliberation during the leadup to...

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Tags: network performance monitoring, network performance, network traffic, network congestion, remote workforce, remote workers, remote work, decentralization, enterprise decentralization, enterprise networks, social media, twitter

It’s safe to say that the 2020 Democratic primaries have gotten off to a rocky start, as the Iowa Caucuses were plagued by what can only be called an epic app malfunction that delayed results well past closing time Monday night. Developed by Shadow, a company that claims to have been involved in Democrat campaigns dating back to the Obama...

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Tags: network performance monitoring, application performance, app performance, voting app, voting application, application, voting, iowa caucus, iowa

In our 2020 Enterprise App Report Card, we touched upon the fact that Microsoft’s comprehensive Office 365 suite of enterprise productivity and collaboration tools is relatively unrivaled among AppNeta customers in terms of sheer users. But the software pioneer may soon be facing some stiff competition from another nearly-ubiquitous tech giant, as it was recently announced that Google is looking...

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Tags: enterprise IT, enterprise, Microsoft Office, Microsoft, Office 365, enterprise applications, applications, SaaS, ucaas, unified communications, UC, Google Cloud, Google, cloud computing, cloud, network performance monitoring

As more and more enterprise workflows migrate to cloud, so go the enterprise jobs, according to data culled by staffing website Indeed.com. The findings show that over the past half decade, the number of inquiries and postings for jobs related to cloud computing have been on a steady uptick, with some cloud-related salaries rising in tandem. From October 2018 to...

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Tags: network performance monitoring, network monitoring, network management, LAN, WAN, enterprise WAN, enterprise networking, enterprise network, enterprise IT, SaaS, cloud adoption, cloud migration, cloud transformation, cloud IT, cloud jobs, cloud computing

It’s no secret that cloud and SaaS apps are fundamentally changing the game for enterprise IT. While these teams used to own and control the bulk of their hardware-based, legacy workflows, the move to the cloud has empowered IT to offload a lot of their hardware altogether. Best of all, SaaS apps can be launched “as-a-service” in just a few...

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Tags: enterprise, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, application performance monitoring, application monitoring, apps, applications, software as a service, software, SaaS, cloud computing, network performance monitoring

It’s no secret that cloud and SaaS apps are fundamentally changing the game for enterprise IT. While these teams used to own and control the bulk of their hardware-based, legacy workflows, the move to the cloud has empowered IT to offload a lot of their hardware altogether. Best of all, SaaS apps can be launched “as-a-service” in just a few...

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Tags: enterprise, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, application performance monitoring, application monitoring, apps, applications, software as a service, software, SaaS, cloud computing, network performance monitoring

Digital transformation isn’t just an enterprise phenomenon, as anyone who grew up with a cable subscription and a local Blockbuster Video can attest. Today, consumers take their entertainment with them, watching their favorite movies or TV shows from any wireless device they can connect to – a marked digital transformation from the days of the bunny-ear antenna and CRT television....

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Tags: network performance monitoring, network performance, IT, enterprise networks, enterprise WAN, enterprise IT, The Mandalorian, Hulu, Peacock, Disney plus, Disney, Apple TV plus, Apple, streaming wars, streaming

While the annual Consumer Electronics Show (CES) in Las Vegas is more of a spectacle catered to, well, consumers than enterprises, the innovations and concepts unveiled on the floor every year offer something of a crystal ball for the entire tech landscape – including enterprise IT. For instance, the prospect of 5G and technologies that will (finally) help bring the...

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Tags: enterprise networks, network performance monitoring, OLED, MicroLED, enterprise IT, enterprise, electronics, gadgets, tablets, laptops, Dell, 5G, CES, 2020, Consumer Electronics Show

In an industry where acronyms and initialisms are a dime a dozen, few tech terms are as ubiquitous in the world of enterprise networking as MPLS and SD-WAN. Sure, SaaS, PaaS, IaaS and UCaaS represent buzzworthy new workflows that have changed how enterprise IT teams are managing their tech footprints. But when it comes to the underlying networks that support...

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Tags: network performance, network management, network performance monitoring, enterprise network, enterprise WAN, enterprise, ucaas, PaaS, IaaS, SaaS, LAN, WAN, SDWAN, SD WAN, MPLS

As 2019 comes to a close, 66 percent of companies embraced remote work, and for good reason: When businesses don’t have to gather all of their staff at HQ every day, bosses can broaden their search for talent beyond who is available locally, while giving employees more control of where and when they work, which has been proven to pay...

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Tags: network performance monitoring, network technology, unified communications, ucaas, software as a service, SaaS, enterprise IT, network management, network monitoring, tips, remote workforce, remote work

At this rate, the term ‘transformation’ may feel a little tired in the context of enterprise IT and networking, as industry forecasts have been anticipating transformative changes to networking operations for the better part of the last decade. But there are a number of truly transformational initiatives gaining steam across the enterprise space that will be a top priority for...

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Tags: AWS, Amazon Web Services, Amazon, network monitoring, network performance monitoring, network management, internet transformation, cloud transformation, SaaS transformation, SaaS, digital transformation, cloud computing

Last week, the AppNeta team took to Las Vegas for the 2020 Gartner IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference, where leaders and learners across the tech landscape converged to discuss where things stand today and get a sense of the future of enterprise networking. As expected, the many flavors of network “transformation” underway across the enterprise space was...

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Tags: SaaS, cloud, cloud computing, enterprise IT, enterprise WAN, software defined wide area network, software defined WAN, WAN, SD WAN, artificial intelligence, AIOps, network performance monitoring, networking, IT ops, IT, IOCS, gartner IOCS, gartner

From the onslaught of SaaS, to the widespread adoption of cloud, to leveraging the Internet to connect stakeholders across the WAN, there are no lack of special projects that IT has to manage at any given time. In the midst of steering transformations like SD-WAN and DIA adoption, teams need to also execute on their day-to-day marching orders of ensuring...

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Tags: network bandwidth, bandwidth, network capacity, network monitoring and diagnostics, network monitoring, network performance, network management, apps, application management, SaaS, cloud computing, network performance monitoring

With AWS re:Invent taking place in Las Vegas this week, ‘cloud’ and all of its associated buzzwords will be the talk of the tech industry (not to say that cloud is ever that far from the tech headlines). That’s because event host Amazon is set to unveil a bevy of new products that are aimed squarely at making cloud migration...

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Tags: network performance monitoring, AWS re:Invent, re:Invent, Amazon cloud, AWS, Amazon, networking technology, network technology, networking, cloud migration, cloud computing, cloud

Just like our enterprise clients, we leverage AppNeta Performance Manager internally to monitor our private cloud deployment, giving our corporate IT team the visibility they need to get to the bottom of issues impacting our own network environments. Recently, our Director of IT, Jason Hislop, was able to leverage our solution to identify an instance of jitter that had the...

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Tags: application assurance, application monitoring, information technology, enterprise IT, network performance management, network management, AppNeta, network performance monitoring

As heated as the “streaming wars” already were between cable-killing pioneers like Netflix, Amazon and Hulu, a pair of new streamers are making a late entrance into the fray, backed by billions of investment dollars and some of the largest brand recognition of this or any industry. Disney+ and Apple TV+ both launched over the past two weeks, following what...

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Tags: cloud computing, cloud, enterprise networks, network management, network performance monitoring, network monitoring, Apple TV plus, Apple TV, Apple, Disney plus, Disney, streaming wars, streaming

Vendors and service providers frequently tout their products as “carrier-grade.” But what does this label actually entail, and is there a specific criteria a tool must meet to earn the title? For starters, there is no official designation or industry standard (ala MEF) for what makes a product or service “carrier-grade.” There is, however, a general consensus among leaders in...

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Tags: network performance monitoring, network performance, network management, network, carrier grade, carrier, ISP, internet service provider, internet, cloud computing

Ensuring that enterprise IT teams have comprehensive visibility across their app and network landscape has never been more critical. After all, enterprise network footprints are rapidly decentralizing as a wealth of cloud and SaaS solutions make the ability to support a distributed workforce possible. But most enterprise IT teams remain centralized and require cloud and SaaS tools of their own...

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Tags: direct to internet, DIA, enterprises, enterprise networks, network management, network performance monitoring, network monitoring, NetFlow

At 10:30 PM on October 29, 1969, UCLA professor Leonard Kleinrock and his student Charley Kline established an ARPANET link – the first one ever – between their campus and the office of Bill Duval, a programmer at Stanford University. And thus, the seeds of what would become the Internet we know today were planted. And 50 years later, the...

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Tags: network management, networking, network, IoT, internet of things, industry 4.0, cloud, network performance monitoring, connectivity, arpanet, internet

As with seemingly everything in the retail sector these days, Amazon tends to lead the pack in bringing innovative solutions to its customers and workers. This includes launching a recent telehealth pilot, Amazon Care, designed to better serve employees who otherwise may not have easy access to many standard health services. Now Walmart, the number two e-commerce giant, is following...

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Tags: SaaS, cloud computing, network management, network performance monitoring, network, healthcare, Amazon care, Amazon, walmart, telehealth

While SD-WAN has been trending in the enterprise IT space for a few years now, there’s been little official consensus on what these solutions should encompass, let alone what defines a “best-of-breed” SD-WAN. Sure, the label SD-WAN has been marketed publicly by many providers, but in lieu of a standard that defines what exactly these tools should deliver, customers may...

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Tags: network performance monitoring, network monitoring, enterprise networks, enterprise WAN, networking technology, industry standards, MEF, software define networking, WAN, SD WAN

According to a recent survey that looked at the number of devices students are using to access the Internet on campus, 61 percent of students are using tablets, 27 percent are using smartwatches and 25 percent are using gaming consoles – all on top of the laptops used by virtually every member of the campus community, not to mention the...

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Tags: apps, app monitoring, SaaS monitoring, SaaS apps, SaaS, cloud computing, network performance monitoring, network monitoring, campus WAN, campus network

With internet connectivity playing such a pivotal role in business, enterprises can’t afford to accept less-than-stellar performance from the ISPs they partner with. Doing so would set the whole business up for failure – and could paint enterprise IT in a bad light when they might not be at fault for poor performance, despite what the users they support might...

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Tags: SLA, service level agreement, performance monitoring, network monitoring, network performance monitoring, cloud computing, cloud provider, internet service provider, ISP

For the largest enterprise networks, IT has historically had limited options when it came to monitoring their highest-capacity links (think network connections that scale up to 25, 40, 50 or even 100 Gbps speeds). While just a decade ago, teams may have hardly imagined a world where connectivity between data centers, large campuses, or across the entire WAN backbone would...

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Tags: network management, enterprise network infrastructure, enterprise network backbone, enterprise network, enterprise WAN, network management, network performance monitoring, campus network monitoring, data center monitoring, performance monitoring

Enterprise networks are getting faster and more efficient by the day. But while technology seems to evolve and advance at a breakneck pace these days, the humans in charge of managing new tech aren’t always able to keep up. That’s one of the main takeaways of a recent report from the Uptime Institute, which surveyed thousands of IT pros and...

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Tags: cloud computing, cloud, network performance monitoring, network monitoring, developers, human error, data center

The rate of technological change where enterprise networking is concerned seems to accelerate at an ever-faster pace with each passing year. Just a half decade ago, for instance, “cloud-first” (or “Internet-first”) networking – that is, when a business begins leveraging network connectivity that prioritizes cloud and “direct-to-internet” workflows over legacy, hardware-defined networking tech – was still an emerging trend. Now,...

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Tags: cloud computing, cloud first, internet only, internet first, cloud migration, enterprise WAN, cloud computing, digital transformation, network performance monitoring

Aside from being a perfect example of successful digital synchronization across multiple remote stakeholders, telehealth initiatives have been having a powerful impact on the humans they serve, from delivering real-time medical treatment in the midst of a natural disaster to treating distressed students on their terms. Now, one of the largest companies in the world is exploring telehealth to help...

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Tags: Amazon, network management, network performance monitoring, healthcare, virtual healthcare, telehealth, cloud migration

Lately, we’ve been on a roll with delivering platform updates that help successfully position our enterprise customers for a future where their WAN footprint will be more expansive and decentralized than ever before. From a slew of forward-looking DNS enhancements to completing our SOC 2 Type 2 certification, we’ve been proactive in adding features that give AppNeta customers a similarly...

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Tags: network management, enterprise IT, WAN, LAN, network security, network performance monitoring, network monitoring, authentication, security authentication

As network connectivity becomes increasingly critical to business success in the modern enterprise, ensuring IT and network operations teams have proactive visibility into network performance is essential. Yet a recent survey found that fewer than half of network performance degradations today are discovered by IT before they reach employees or, even worse, customers. According to the survey of 400 end...

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Tags: observability, network visibility, return on investment, cloud migration, enterprise WAN, cloud computing, digital transformation, network performance monitoring

Earlier this summer, we unpacked the findings of Accenture’s “Perspective on Cloud Outcomes: Expectation vs. Reality” report, which found that of 200 IT pros polled, hardly one third are satisfied with the results of their cloud migration to date. Now, another report from Accenture is driving the point home that as a new generation of business solutions – namely, cloud...

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Tags: cloud migration, digital transformation, ROI, network management, IT solutions, enterprise IT, cloud computing, network performance monitoring

Another week, another round of mixed-messages for the retail sector, as a string of recent news continues to paint a fuzzy picture for the future of the industry as it reckons with digital transformation. First up was a report from Best Buy that delivered about as mixed a message as market watchers could imagine. While the brand’s latest earnings report,...

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Tags: network performance monitoring, network monitoring, innovation, digital transformation, retail, supply chain, automation

From funky new approaches to interior design to “thinking green” about plastic toiletries, many established hotel brands are going to great lengths to appeal to a new generation of travelers who put “experiences” (read: Instagrammable moments) ahead of material when it comes to spending. But the biggest and most impactful changes that hotel brands are instituting lately go beyond edgy...

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Tags: digital transformation, digital first, selfie, network technology, citizenM, moxy, hospitality industry, cloud computing, Boston, hospitality, hotel industry, microhotel, micro hotel, network performance monitoring

We recently discussed how educators in Florida are spearheading a revolutionary telehealth initiative to connect students living with the trauma of last year’s Hurricane Michael – the first Category 5 storm to make landfall in almost three decades – with mental health professionals in schools. But as the southeastern US reckons with the fallout of another monster storm in the...

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Tags: network performance monitoring, network monitoring, digital transformation, hospital tech, hospital technology, telehealth, hurricane, hurricane dorian

According to recent data from analyst firm Atos, banks can increase their operating profits by 30 percent through 2020 by embracing more digital workflows. In particular, hybrid cloud is proving to be the preferred avenue for digital transformation in the finance world, as hybrid helps level the playing field between traditional banks and a slew of digital disruptors. When discussing...

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Tags: enterprise WAN, network performance monitoring, network monitoring, financial services, banks, finace, cloud computing, hybrid cloud

“Come to AppNeta; have a baby!” is a frequent half-joke that gets told whenever we’re onboarding new team members. The reason for the comedy is that often when we tell prospective AppNetians about our flexible PTO and sick leave policies, plus our flexible parental leave, it’s almost comically hard to believe: Perks like these are just not common at most...

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Tags: family first, human resources, hiring, employee perks, company culture, paid time off, wfh, PTO, family planning, family first, AppNeta HR, AppNeta Benefits, AppNeta Family First, AppNeta Family, network performance monitoring

A decade back, before cell phones became “smart” and armed almost every man, woman and child with a full-fledged, pocket-sized PC, network management teams were able to set and enforce fairly predictable use policies for employee devices. After all, it was (and remains) common for IT to supply computers to employees, while intelligent mobile devices (usually Blackberries, which were hardly...

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Tags: cloud computing, smartphones, tablets, smartphone, bring your own device, network performance monitoring, network management and monitoring, application management, device management, byod, digital transformation

The start of the school year can be daunting under any circumstances. But for students in Northwest Florida, this fall marks the one-year anniversary of Hurricane Michael, one of the most damaging hurricanes on record and the first Category 5 to reach the U.S. mainland since 1992. For many in this corner of the state, memories of the Michael are...

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Tags: hurricane michael, network performance monitoring, network monitoring, cloud computing, telehealth connectivity, academic network, school network, telehealth, digital transformation

Whenever anyone is thinking about taking a job with a new company, work-life balance or harmony is certainly a consideration. Depending on where you are in your life’s journey, this consideration can mean different things, and how much it factors into your decision can vary. As a father of three when I joined AppNeta, and now a father of four,...

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Tags: family first, AppNeta Jobs, network performance monitoring, AppNeta HR, AppNeta Benefits, AppNeta Family First, AppNeta Family

According to a survey of Netflix subscribers conducted back in the summer of 2017, almost 40 percent of respondents admitted to streaming from the platform while on the job. Two years later, streaming in general has never been more popular, and a rash of Netflix competitors are about to launch, flooding workers with distracting content they can binge on the...

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Tags: Amazon streaming, Amazon, enterprise IT, enterprise networks, network performance monitoring, network monitoring, streaming at work, streaming video, streaming, Netflix, Disney, Disney plus

We’ve quietly been releasing more features for DNS monitoring in AppNeta Performance Manager and it’s about time we talked about all of them in one place. Survival of the fastest DNS is built around the fastest responses, but AppNeta allows you to monitor every server and every response to ensure that a single quick response is not masking deeper issues...

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Tags: enterprise IT, enterprise WAN, enterprise network monitoring, network performance monitoring, network monitoring, domain name server, domain name system, DNS, DNS monitoring

Any major network – especially a highly distributed one – that fails to change with the times is bound to pay a price. And while concepts like digital transformation are generally applied to industry verticals in the quest for greater business outcomes (and ultimately profits), the same principles can be applied to the sphere of education as a means to...

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Tags: cloud computing, university network, college network, cloud computing, big data and analytics, network performance monitoring, campus technology, university, college, digital transformation

We’ve said it before and we’ll keep on saying it: Undertaking any changes–big or small–to your network without having a data-driven strategy is a recipe for failure. But the message to date seems to be falling on deaf ears at many mature finance and telecom companies, as fewer than 35 percent of the IT leaders in this sector rely on...

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Tags: digital transformation, ROI, CIO, enterprise IT, cloud computing, network performance monitoring, cloud migration

In Boston and other coastal tech hubs, the booming startup culture has been a boon when it comes to amping up the economy and attracting new residents, but something of a burden where factors like traffic and mass transit are concerned. As a result, leaders in Massachusetts have come up with a potential solution to some of their traffic woes:...

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Tags: work from home, vermont, tokyo, telecommuting, remote work, remote office, network monitoring, network performance monitoring, Boston

Consumers are well aware of how connected technologies are speeding up the delivery of goods and services, enabling new and diverse methods for communication and even breaking down the geographical barriers to where and how they work. But when it comes to the production of those goods consumers can order with just a few taps on their smartphone (and even...

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Tags: network performance monitoring, manufacturing, IoT, industry 4.0, industrial revolution, industrial IoT, IIoT, cloud computing, big data analytics, big data, automation

Think remote work is just a passing fad? Take a look at the businesses popping up in support of the concept, and you might be convinced otherwise. Take, for example, Pizzatime, a new service from digital agency Planetary that organizes virtual pizza parties for teams collaborating from multiple branch locations. Leveraging Slack, the tool takes orders from each team member...

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Tags: work from home, ucaas, SaaS, remote work, remote office, remote location monitoring, network performance monitoring, network monitoring, distributed enterprise, developers, decentralized business, communication apps

Every sector faces unique roadblocks on their path to the cloud. In life sciences, however, the stakes of executing a successful digital transformation can literally be life or death, and protecting patients and their data has always been a top concern when adopting new technology. In that same vein, however, a reluctance to innovate or deploy technologies that can speed...

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Tags: network performance monitoring, life sciences, healthcare, digital transformation, cloud migration, cloud adoption

According to a recent Salesforce report, 71 percent of enterprise IT teams are transforming from “a technology-providing cost center to a value-based service brokerage.” What does that mean exactly? For starters, the IT department of the past was very much a reactionary operation. That’s not to say that IT teams were always playing catch up, but actually the opposite: The...

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Tags: web apps, web applications, SaaS, network performance monitoring, network monitoring, enterprise network monitoring, enterprise IT, cloud computing, cloud

According to the latest figures from the Commerce Department, online shopping has overtaken grocery stores and restaurants in terms of retail market share to become the second largest category in this sector, trailing only vehicle and auto parts sales in the United States as of this June. As to be expected, a great deal of the surge in popularity for...

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Tags: retail, online shopping, omnichannel, network performance monitoring, network monitoring, multichannel retail, multichannel, mobile shopping, Amazon

Since the earliest days of Silicon Valley, competing tech companies have always been engaged in a virtual arms race for loyal users. Whether it’s PC versus Mac, or AWS versus Azure, there always seem to be at least two dueling behemoths involved whenever a new technology takes the scene. As we’ve covered in recent posts, communication software seems to be...

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Tags: ucaas, teams, Slack, network performance monitoring, network monitoring, Microsoft Teams, Microsoft, messaging apps, communication apps, cloud, applications

Jealous that you’re missing out on the watercooler chatter surrounding Season 3 of Stranger Things? A new Chrome extension aims to have you covered. Netflix Hangouts is the latest in a long line of programs designed to help workers leverage their office networks for less-than-business-critical activities. The program creates what looks like a standard four-person video conference -- a communication...

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Tags: enterprise network monitoring, Netflix, Netflix hangouts, network monitoring, network performance, network performance monitoring, network speed, office culture, remote office monitoring, streaming video

We’ve recently touched upon how digital transformation has been making a serious impact across industries, from the previously cloud-averse financial sector down to the assembly line. Retail, however, is one industry that’s perhaps felt the burn (and the boon, ie. Amazon, WalMart, Wayfair) of digital transformation more than any other. But while retailers have been credited with evolving in response...

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Tags: digital transformation, network monitoring, network performance monitoring, retail digital transformation, retail networks, retail transformation

Between The Master’s and The Women’s World Cup, sports fans have had a lot of mid-day distractions lately. And while it’s not a sport in the traditional sense, the impending Democratic presidential debates present yet another heated competition that is likely to have many office workers switching back-and-forth between live streams over the coming months. Mixing work and politics is...

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Tags: 2020 election, cloud computing, democratic debate, enterprise IT, enterprise network, network monitoring, network performance monitoring, presidential debate, streaming video

When it comes to working in tech, being in the “right zipcode” is no longer the barrier to entry that it was in years past, a report from CompTIA suggests. In the company’s Tech on the Move survey, 78 percent of tech workers polled would consider leaving their current city for a new tech job, with affordability (60 percent) and...

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Tags: branch office, cloud, cloud computing, network monitoring, network monitoring tools, network performance monitoring, remote locations, remote work, remote workers, tech workers

A recent Accenture survey of enterprise tech pros found that only one third of companies that have undergone cloud migration are reaping the expected results. The report, which received feedback from roughly 200 IT pros, emphasizes a “tale as old as time” about adopting any kind of new technology or workflow: Expectations can quickly get inflated when they aren’t rooted...

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Tags: cloud adoption, cloud computing, cloud migration, data, data storage, enterprise IT, network monitoring, network performance monitoring, networking hardware

Days 2 and 3 at Cisco Live 2019 in San Diego were jam-packed with activity for the AppNeta team. Look no further than Senior Sales Director Mike Mattei’s viral picture from the show floor for proof: Check out Mike Mattei breaking a sweat at #CLUS 2019 in San Diego! Come visit Mike and the rest of the AppNeta team at...

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Tags: #CLUS, Cisco, Cisco Live 2019, CiscoLive, cloud migration, network performance monitoring, remote office monitoring, SaaS, San Diego, SDWAN

The opening keynote from Cisco CEO Chuck Robbins started by pointing out that this was the company’s 30th year hosting a version Cisco Live, emphasizing just how much has changed in the tech world since the conference was born in 1989 as “Networkers.” (Shoutout to our intern @JarrettLee828 for leveraging that bit of knowledge for a prize during the show)...

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Tags: #CLUS, Cisco Live, cloud migration, industry events, network performance monitoring, remote location monitoring, remote office monitoring, SaaS, SaaS applications, SDWAN

Google recently published an eye-opening report that looked at the impact of remote work on large organizations, a topic the behemoth search engine-cum-tech monolith is well suited to explore. After all, according to the company, at least 30 percent of all meetings held between employees involve at least two time zones. That makes sense when you consider that 2 in...

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Tags: cloud computing, decentralized business, distributed enterprise, enterprise IT, Google, IT, network performance monitoring, NPM, NPMD, remote office, remote work, remote worker

According to the findings of our 2019 State of Enterprise IT report, only 53.5% of all enterprises are knowingly employing a network performance monitoring solution. That means that despite the fact that enterprises the world over are, by and large, overhauling their legacy networks to embrace enterprise decentralization, only about half of IT teams are even sure they have a...

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Tags: cloud computing, cloud migration, digital transformation, enterprise IT, IT challenges, network performance monitoring, network performance monitoring and diagnostics, SaaS, State of Enterprise IT, ucaas

When the European Union’s General Data Protection Regulation (GDPR) went live a year ago, companies across the globe were bracing for the sky to fall. And while there were certainly some headline-grabbing fines for noncompliance (most notably, Google’s almost 50 million Euro hit this past January related to “forced consent”), the mandate’s first year was far less “doom and gloom”...

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Tags: cloud, cloud computing, compliance, EU, European Union, GDPR, General Data Protection Regulation, network monitoring, network performance monitoring, regulatory technology

According to a recent report from Gartner, anywhere from 20 to 50 percent of enterprise app spending takes place “in the shadows” -- that is, without the knowledge of enterprise IT, and potentially in violation of network policies. Known as “Shadow IT,” the rogue use of apps that leverage WAN capacity has exploded alongside the widespread adoption of SaaS for...

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Tags: applications, cloud computing, enterprise IT, network monitoring, network performance monitoring, SaaS, shadow IT, WAN, web apps

The financial sector has been notoriously averse to embracing the scale of digital transformation that has transformed other industries from the top-down (think Industry 4.0, IoT in Healthcare, virtual dressing rooms, etc.). While banks of all sizes have adopted cloud computing for non-core functions, many still rely on legacy, hardware-defined workflows when it comes to business-critical operations and customer transactions....

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Tags: cloud adoption, cloud migration, digital transformation, finance, finance tech, financial sector, financial technology, fintech, network performance, network performance monitoring, regtech, regulatory technology

Fostering a happy and effective work culture isn’t about following fads. In the 8-plus years since AppNeta was founded, tech companies like ours have been known to deploy lots of gimmicks to attract the best talent, which may be a flashy-enough sell to get interested workers through the door, but not enough to build a team for the long haul....

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Tags: family first, best office, best workplaces, Inc 5000, Inc Best Workplaces 2019, network monitoring, network performance monitoring, office culture

Last week, the AppNeta team traveled down to Dallas for ONUG Spring 2019, where we met with other leaders in the enterprise networking space to discuss the challenges and solutions organizations face as they put connected technologies front-and-center. The agenda for the event zeroed in on Digital Transformation in particular, which, as a concept, can be loaded. As we’ve discussed...

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Tags: cloud, cloud computing, cloud migration, digital transformation, network performance, network performance monitoring, network performance monitoring and diagnostics, ONUG, ONUG Spring 2019

Remote work is by no means a new concept, but recent high-profile announcements suggest that this model is fast graduating from “a novel approach” to an operational standard across industries. At Facebook’s recent F8 2019 developer conference, for instance, Stripe, a tech platform that builds economic infrastructure for web companies, announced that the company would be opening up a fifth...

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Tags: branch office, cloud, cloud computing, cloud monitoring, digital transformation, network performance, network performance monitoring, remote office, remote work

While consensus over what digital transformation actually means still appears to elude many members of the C-Suite, enterprise investment into the concept has never been higher, according to a recent report from IDC. Across virtually every industry and sector, total spending on digital transformation will jump roughly 18 percent in 2019 to a new high-water mark of $1.18 trillion. Gearing...

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Tags: cloud, cloud computing, digital transformation, finance, industrial IoT, industry 4.0, IoT, manufacturing, network monitoring, network performance, network performance monitoring, tech industry

Network monitoring solutions, by design, should help bring clarity into your management stack. Armed with this clarity, your team can start taking rote tasks out of your day-to-day to help streamline network management from the ground up. Every convenience we can provide -- no matter the scale -- to help speed up deployment or make AppNeta Performance Manager easier to...

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Tags: AppNeta Performance Manager, cloud, cloud computing, network monitoring, network performance monitoring, SaaS, SaaS scripts, templates

The 2019 State of IT Report from Spiceworks is out, and, as we could’ve predicted, upgrading outdated network infrastructure is the leading enterprise IT investment for the next year among leaders surveyed. Eighty-nine percent of those polled (which included IT execs across North America and Europe) expect their IT budgets to grow over the next 12 months. Stateside, many leaders...

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Tags: cloud migration, digital transformation, IT, IT budget, network architecture, network infrastructure, network performance, network performance monitoring, Spiceworks

Cloud-based call centers have gone from risky experiments to a business standard over the course of the last decade. According to research from IDG, 62.4 percent of global enterprises now use cloud (or virtual) contact centers to facilitate their customer service and outreach operations, and for good reason. For starters, this reflects an overall trend of enterprise decentralization, where companies...

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Tags: call center, cloud call center, cloud computing, cloud contact center, contact center, network performance, network performance monitoring, virtual call center, virtual contact center

In an age when “appointment television” is a nearly-dead concept (outside of Game of Thrones at least), people still go out of their way to make sure they catch their favorite team or player live. We’ve seen it firsthand here at AppNeta. Take the latest Masters Tournament: Ahead of Tiger Woods taking home his first title trophy in over a...

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Tags: cloud, cloud computing, cloud monitoring, network, network capacity, network monitoring, network performance, network performance monitoring, sports streaming, streaming, streaming services

What is digital transformation, exactly? If you ask senior enterprise leaders who took part in a recent report from CompleteSpectrum, you’ll be hard pressed to get a straight answer. According to the study, which polled 300 members of leadership teams at companies with between $15 million and $200 million in annual revenue, 94 percent said that digital transformation was a...

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Tags: cloud computing, digital transformation, enterprise, enterprise leaders, network management, network monitoring, network performance monitoring

According to the Cloud Adoption and Risk Report 2019 from McAfee, cloud usage grew 15 percent last year, establishing a new high-water mark for enterprise adoption. The average enterprise now employs roughly 1,935 cloud apps, with business applications (ie. Google Drive, Office 365 or Salesforce) accounting for 70 percent of total cloud services. (This may seem high, but McAfee likely...

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Tags: cloud era, cloud networking, mean time to innocence, mean time to resolution, MTTI, MTTR, network management, network monitoring, network performance monitoring

Last week, the AppNeta team took to the Great White North to host an industry luncheon and panel in Toronto, looking at the challenges of network management as cloud takes on a bigger role in the enterprise space. Moderated by our own Chief Customer Officer Adam Edwards, the panel also included John Menezes, President & CEO of Stratejm, Alfred Ng,...

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Tags: cloud, cloud computing, cloud visibility, enterprise, enterprise network, finance, finance tech, industry commentary, network performance, network performance monitoring, tech industry, toronto

Buckle up, IT pros, and move over SDN: Intent-based networking (IBN) is the latest approach to network management that’s buzzing in the enterprise space. While this acronym may not be as familiar as others that have come to define IT ops and digital transformation (think SD-WAN and SaaS), it’s not actually an entirely new approach. In fact, IBN shares a...

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Tags: cloud computing, IBN, intent based networking, network monitoring, network performance monitoring, networking technology, SDN, SDWAN, software defined networking

For years, the center of gravity within the tech sector has been squarely located in Silicon Valley, the storied West Coast home of Apple, Alphabet, and pretty much every other tech behemoth you can imagine (with a few notable exceptions like Amazon). As a result, tech workers have notoriously fled competing job markets in the hopes of landing gigs in...

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Tags: branch office, network performance, network performance monitoring, network technology, remote employee, remote office, remote workers, tech company

When monitoring an enterprise network, teams often think that they need to focus squarely on the apps that are deemed “business critical,” and little else. While the logic here isn’t flawed, per se, this approach robs IT of the holistic picture of network conditions they need to truly understand where their network capacity is being spent. Without this full picture...

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Tags: app performances, applications, apps, business and IT goals, business applications, network performance, network performance monitoring, social media, streaming

A new report from EMA, a leading IT and data management research group, found that roughly 75 percent of network managers polled think their network performance monitoring (NPM) tools are “insufficient” when it comes to the public cloud. Barely a quarter of those polled believe the tools they currently use fully address their monitoring needs where cloud monitoring is concerned,...

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Tags: cloud computing, hybrid cloud, network management, network monitoring, network performance, network performance monitoring, public cloud, SaaS, SaaS monitoring

IPv4, the previous and still prevalent generation of the Internet Protocol, was designed to support roughly 4.3 billion devices. While this was plenty of capacity for the connected world of 1980, it’s tiny by 2019 standards. While it’s not yet true that every one of the planet’s 7 billion people is armed with their own connected devices, it’s increasingly true...

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Tags: cloud, cloud computing, internet protocol, IP, ipv4, IPv6, network performance, network performance monitoring

The Facebook outage that impacted the company’s globally-popular suite of social media apps last week certainly caused lots of headaches. But reports that the interruptions were due to issues on the network level proved premature. Facebook operates its own collection of 15 data centers globally, which serve as a redundant, internal backbone network. As a result, the public doesn’t readily...

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Tags: application performance, application performance monitoring, Facebook, Facebook outage, network performance, network performance monitoring

Enterprise IT and network ops teams may not appear to have much in common with the names on your NCAA March Madness bracket. But in both arenas, teams need to be masters of strategy, cooperation, and fast thinking in order to succeed. That’s because just like college basketball, network monitoring and management requires having both a strong offense and defense....

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Tags: cloud, DIA, march madness, network monitoring, network performance, network performance monitoring, SD WAN

The rate of change in the hospitality sector over the past decade has been staggering. While booking apps, AirBnB, and ratings websites have certainly been disruptors, it’s really the changing demands of travelers that have put technology at the center of the lodging experience. And hoteliers are taking note. A recent study from Forrester Research found that of all the...

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Tags: hospitality, hotel, hotel technology, hotels, network performance, network performance monitoring

Hot on the heels of our recently introduced DNS monitoring capabilities, we’re excited to announce that we’ve enhanced AppNeta Performance Manager’s Route Visualization capabilities with BGP data, adding greater context to the insights within the platform’s Delivery dashboard. Our new Route Visualization brings you the big picture. You can see how DNS, content delivery networks, and BGP work together to...

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Tags: BGP, BGP monitoring, cloud computing, DNS, network performance, network performance monitoring, SD WAN, WAN

It’s not just enterprise networks that are feeling the impact of digital transformation. From government agencies to higher education, cloud migration and SaaS adoption are changing networking from the top-down, and putting unprecedented strain on IT departments as a result. One recent incident at Amherst College in Massachusetts illustrated perfectly what can happen when IT gets buried under an avalanche...

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Tags: campus network, cloud migration, connectivity, network performance, network performance monitoring, network performance monitoring and diagnostics, networking, WIFI, WIFI monitoring

Hot on the heels of the 2019 Magic Quadrant (MQ) for Network Performance Monitoring and Diagnostics (NPMD) comes Gartner’s Critical Capabilities Report for NPMD, and more great news for AppNeta! Not only did we advance to a Visionary placement in the MQ -- even as the field of qualified competitors narrowed to 16 vendors from 22 in 2018 -- but...

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Tags: gartner, gartner critical capabilities, gartner magic quadrant, Magic Quadrant, network performance monitoring, network performance monitoring and diagnostics, SaaS

There’s no denying that the SD-WAN market is having a moment. After sliding into the Trough of Disillusionment on the 2017 Gartner Hype Cycle, SD-WAN was firmly on the Slope of Enlightenment for 2018, and continues to build both momentum and advocacy as the decade comes to a close. What’s attractive about SD-WAN is that it doesn’t force teams to...

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Tags: cloud, cloud analytics, cloud computing, cloud performance, network performance monitoring, NPM, NPMD, SD WAN, SD WAN monitoring, SDWAN, software defined, software defined networking

Delivering visibility is central to everything we do at AppNeta. Not only does our platform allow enterprise IT to see into all corners of their network, but transparency and clarity is central to how we operate as a company, too. It’s fitting, therefore, that AppNeta was named a Visionary in the 2019 Gartner Magic Quadrant for Network Performance Monitoring and...

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Tags: application performance, cloud, gartner, Magic Quadrant, network performance monitoring, network performance monitoring and diagnostics, NPM, NPMD, SaaS, SaaS applications

AppNeta Performance Manager provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. In a past post, I looked at how to integrate AppNeta Performance Manager events into Slack channels. Justin previously...

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Tags: API, application performance, application performance interface, cloud applications, cloud apps, network performance, network performance monitoring, salesforce, ucaas, unified communications

While you’d be hard pressed to find a contemporary networking pro who still refers to the Internet as the “Information Superhighway,” the metaphor isn’t totally off-base. The Internet as we know it, after all, is a massive dynamic network of pathways that connect a global collection of enterprise- or ISP-owned Autonomous Systems (AS). Data travels over the Internet like cars...

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Tags: Autonomous System, BGP, BGP monitoring, cloud, direct internet access, DNS, DNS performance, internet, network performance monitoring

It’s a foregone conclusion that the future of enterprise business rests in the cloud. This is especially true when considering what a huge role cloud migration has played within the enterprise space over just the past few years: Spending on cloud computing has grown at 4.5 times the rate of IT spending since 2009, and is expected to grow at...

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Tags: cloud adoption, cloud computing, cloud infrastructure, cloud migration, enterprise IT, IT, network monitoring, network performance, network performance monitoring, SaaS, SaaS applications

This week there are two pieces of news in the DNS world which remind us that DNS is not simply “it just works” technology that can be forgotten about. Like many things, DNS requires a little ongoing care and attention! First is the US-CERT DNS Infrastructure Hijacking Campaign bulletin. It warns of an organized campaign to use compromised credentials to...

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Tags: DNS, DNS hijacking, DNS performance, encryption, network performance, network performance monitoring, networking hardware

Thanks in no small part to the widespread adoption of cloud technology, many of the biggest enterprise success stories of the recent past revolve around a business’ ability to support a distributed workforce. The benefits of this model are easy to see: Teams aren’t confined to the four walls of a central office, which opens up the pool of talent...

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Tags: cloud, cloud infrastructure, IT infrastructure, network performance monitoring, remote office, SaaS

AppNeta Performance Manager now supports DNS monitoring for Experience web paths!  Recent blog posts have covered some DNS background and the importance of monitoring DNS performance in a global enterprise environment, particularly the importance of monitoring from the perspective of your end users -- internal and external.  This post introduces AppNeta’s new DNS Monitoring capabilities and gets you started. To...

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Tags: DNS, DNS monitoring, DNS performance, network performance, network performance monitoring, performance monitoring

The primary aim of digital transformation -- a phrase that lacks a clear definition, but encompasses swapping out legacy tech for the latest cloud apps -- is to streamline processes across the enterprise. There’s the promise of faster solutions, more connectivity between remote offices, and the ability for business to scale up with ease (and at minimal cost). Done successfully,...

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Tags: cloud performance, cloud providers, digital transformation, network performance monitoring, performance monitoring, SaaS, SaaS applications

Enterprise IT and end users alike tend to take the Domain Name System (DNS) for granted. While those who don’t work in network operations might not even know what DNS is -- let alone the central role it plays in making the Internet a space humans can navigate -- even IT often just expects the system to always perform. DNS...

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Tags: cloud, cloud applications, DNS, DNS monitoring, end user experience, end user experience monitoring, network performance, network performance monitoring

Before the days of personal computing -- and well before the dawn of smart devices -- it was easier for the relatively few users leveraging the Internet to recognize familiar IP addresses, like memorizing a home phone number in the pre-caller ID days. While we may type URLs into search bars and click “Send” on email, computers don’t actually read...

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Tags: IP address, DNS server, DNS outage, DNS monitoring, world wide wibe, internet, border gateway protocol, BGP, domain name system, DNS, network performance monitoring, networking hardware, SD WAN, SDN

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A large US telecommunications customer continuously...

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Tags: call center, customer, distributed app, in practice, IT troubleshooting, network performance monitoring, Use case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall performance slowdowns for a large...

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Tags: customer, distributed app, in practice, IT troubleshooting, network performance monitoring, retail, Use case

IT ROLE: Network engineer for branch and wireless services NEEDS: Monitoring 500 remote locations with a small, centralized IT team RESULTS: Finding provider issues; creating network performance baselines We talked recently with a customer who runs AppNeta at a large and growing healthcare provider. This network engineer has just one other colleague helping to manage and monitor 500 locations around...

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Tags: network performance monitoring, remote location monitoring, remote office monitoring

From the earliest days of online-dating services, “love algorithms” searched almost exclusively on what clients deemed to be their ideal characteristics in a partner. Singles would check boxes on hair color, religion, location, and interests, and wait for the results. Undoubtedly, what came out didn’t really align with the kind of partner they were actually attracted to. Algorithms had to...

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Tags: IT operations, network performance monitoring, SaaS monitoring

Diagnosing (and Avoiding) the Top 3 AWS EC2 Issues
by Andrew Sanders on

There are a staggering number of businesses building their core applications around Amazon Web Services’ cloud offerings, such as their Elastic Compute Cloud (EC2). In 2010, Amazon reported an EC2 growth rate of 35%. It has been used for everything from creating an on-demand supercomputing cluster for pharma research to reinforcing the backend for music-recognition app Shazam. EC2 is extremely...

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Tags: AWS, AWS EC2, cloud monitoring, public cloud providers, Amazon, Amazon Web Services, enterprise cloud, cloud performance, cloud performance monitoing, cloud apps, enterprise IT, network performance, network performance monitoring, network performance management

Managing WAN vs. LAN to Make Your Business Feel Like One Company
by Christine Cignoli on

The internet and rise of mobility mean that business users and the information systems they rely on are rarely in the same place any more. Users depend on their own devices, virtualization means their desktop isn't always on their desktop, applications run remotely and even simple telecom services are delivered via the internet. In addition, API-based services, big data and...

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Tags: LAN, network performance monitoring, WAN

We’re excited to announce some new features in AppNeta Performance Manager for our customers. Our engineers are constantly incorporating improvements and feature requests so that our application and network monitoring product is easy to use and gives you tons of details to find and solve any performance problems. Deploying and Accessing AppNeta You’ll notice a few essential updates in the...

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Tags: AppNeta Performance Manager, network performance monitoring

Disbelief is a common theme in our demo process with potential customers. When we use AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta only showing them 46 Mbps? The...

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Tags: bandwidth, capacity, end user experience, SaaS, Workday, Office 365, network monitoring, network performance, network performance monitoring, enterprise IT, SaaS performance, apps, applications, application monitoring

Put Metrics Into the User's Context to Make Them Meaningful
by Christine Cignoli on

Metrics are meaningless. Well, that's not quite true. Raw metrics, when it comes to IT monitoring, are just numbers that don't tell you anything. A number may seem high, but not result in any problem visible to end users. Another number may seem low, but not be as low as SLAs require. The only way to make metrics meaningful is...

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Tags: end user experience, network metrics, network performance monitoring

SD-WAN is gaining traction quickly with a lot of businesses. If SD-WAN technology is on your radar, you likely want to improve the performance of networks and applications at remote offices. You may have jumped off the SD-WAN adoption cliff already, or are at least researching and considering it. With SD-WAN’s popularity, it has gained a silver bullet quality. It does...

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Tags: network performance monitoring, remote office monitoring, SD WAN

Ten Questions to Ask After a Network Outage  
by Sharon Ward on

A network outage can be disruptive and expensive, so you want to eliminate the causes. This checklist of the top 10 questions to ask after a network outage can help you identify the reasons for an outage and expose any gaps in your monitoring. Ideally, you’ll learn from an outage to prevent others in the future. In addition to outages,...

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Tags: network hardware, network outage, network performance monitoring

As businesses continue to migrate from expensive and inflexible MPLS network architectures, software-defined WAN (SD-WAN) has emerged as a key technology for managing application and network load over the public internet. It’s particularly good for businesses with a large number of remote locations and an investment in MPLS circuits. What is SD-WAN? Organizations are deploying SD-WAN technology to pair multiple...

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Tags: network hardware, network performance monitoring, SD WAN

How AppNeta Battles Network Bottlenecks
by Christine Cignoli on

The age-old bottleneck has plagued IT since the first wired connections were made. Network bottlenecks happen when the communication between network endpoints doesn’t have enough capacity to transfer data without overflowing network constraints. The problem could lie on the internal network, internet WAN or in the destination network, but are no longer commonly in the office. Most offices have a...

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Tags: network issues, network performance monitoring

Getting a full picture of applications in use on the network is essential for IT teams today. In the past, NetFlow functionality has been used to see apps in use. NetFlow, and similar technologies like sFlow and jFlow, is typically a router feature that looks at the traffic that's been sent and received, and then sends a summary of the...

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Tags: NetFlow, network hardware, network performance monitoring

We launched AppNeta Performance Manager recently, and after all our excitement over letting the world know about it, we’re getting down to business here with some more details. The best part about our product (yes, we’re biased) is that it truly does cloud application monitoring. It’s what you’ll need in the stage after the excitement of finding and deploying cloud,...

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Tags: AppNeta Performance Manager, cloud applications, network performance monitoring

Don't Hog the Bandwidth, and Other Network Tips
by Christine Cignoli on

What’s your bandwidth-consuming vice these days? Maybe March Madness? You’re certainly not alone. Even employees in the very important Pentagon are hooked. The Pentagon’s ISP asked employees to reconsider streaming basketball games in light of the important work their bandwidth is supporting—defending the country and all that. We’re sure they have excellent network monitoring helping the effort to pin down...

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Tags: bandwidth, network performance monitoring, SLAs

What Gartner Says About AppNeta
by Damian Roskill on

We were pretty excited here at AppNeta when we got the good news that we got high marks from users in Gartner’s Network Performance Monitoring-Diagnostics category. Gartner’s Critical Capabilities research examines how tech users actually choose and interact with the products they need. The resulting Critical Capabilities document matches industry personas with features, functionality, customer requirements, ease of use, ease...

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Tags: gartner, IT strategy, network performance monitoring

Why Managing QoS Matters More Than Ever
by Christine Cignoli on

There are plenty of technology details that have gone through major changes in the cloud era. One networking detail in particular—tracking and managing quality of service (QoS)—is an essential one to master for modern IT. QoS metrics offer a way to mark traffic prioritization over networks in an attempt to guarantee a certain level of performance. So, QoS priority levels...

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Tags: network metrics, network performance monitoring

When choosing a cloud provider, you can look at brand recognition, security and storage features and other items. But cloud providers depend on networks just like the rest of us, and they’re not all created or configured equal. In general, for those considering the cloud, it’s important to match up the location of your end users and the cloud location...

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Tags: cloud providers, monitoring technology, network performance monitoring

Even though mass-market VoIP technology has been available since 2004, adoption rates have proved underwhelming for the last decade. VoIP adoption rates have picked up in recent years, but business-critical use cases such as the call center still seem to lag behind cloud services adoption in other parts of the enterprise. As the era of cloud communications further solidifies, using...

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Tags: call center, network performance monitoring, voip

IT’s Got the Networking Blues
by Christine Cignoli on

Happy New Year! We’ve found some interesting news and analysis to kick off 2017. First, networking woes certainly haven’t disappeared. This CIO Insight story and accompanying survey data from networking professionals reflects some crucial concerns for IT networking teams today. For nearly three-quarters of respondents, network changes repeatedly cause performance issues, and 66% say that their network monitoring solution predicts...

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Tags: cloud adoption, legacy IT, network performance monitoring

BGP, the border gateway protocol, is a creaky old network routing protocol. It was updated last in 2006, but it still serves a useful purpose. Almost every packet that traverses the internet finds its way from source to destination via BGP routing. This is what BGP was designed for, and while it’s not always the fastest route, it can divert...

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Tags: BGP, network performance monitoring, TruPath

Moving business applications to the cloud seems like the holy grail for maximizing ROI and supporting an increasingly mobile and remote workforce. However, not all cloud migrations are created equal. Microsoft Office 365, in particular, is presenting challenges for enterprise networks. This isn’t like the old days, when IT upgraded one desktop per user to a new version of the...

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Tags: network performance monitoring, Office 365

IT’s Got Money on Its Mind
by Christine Cignoli on

Happy Friday! From InformationWeek, we came across this story on the future of IT investment planning. It’s a great look at the shifts in IT roles that are happening as technology shifts take place in the data center and outside of it. The main takeaways here are that cloud services spending is practically guaranteed for IT going forward, and that...

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Tags: IT spending, network performance monitoring

How Do You Measure Network Abstraction?
by Christine Cignoli on

Back in the old days of networking, the parts of the whole were pretty easy to see. Network devices like routers and switches were in-house hardware, and the users accessing the network were probably in the same building as the network. In the same way, network performance was easy to see. The scope of troubleshooting didn’t extend much past the...

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Tags: network metrics, network performance monitoring

IT’s job today is to keep user productivity high by providing a good app experience and well-running networks. There are plenty of challenges that can get in the way: shadow IT bringing in mystery SaaS apps, capacity planning and DDoS and other attacks. Not long ago, an event like Cyber Monday might have thrown yet another wrench in the infrastructure...

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Tags: end user experience, network performance monitoring

Firefighting at Scale
by Christine Cignoli on

As many of our customers have discovered, constant firefighting of performance issues is not a sustainable plan for growth. It’s a common predicament, though. In many data centers now, older legacy applications are running some business functions, while newer SaaS and web-based apps are running others. They’re on different networks, with entirely different architectures. But the goals of these old...

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Tags: application performance, IT scalability, network performance monitoring

Rate Limiting Detection: Bandwidth and Latency
by Team AppNeta on

Ever wonder if your “ISP is giving you the bandwidth” you are paying for? Do you think your download speeds are different at different times of day? If so, you might want to detect and measure the rate limiting on your network. What is Rate Limiting? Network rate limiting is used to limit the amount of traffic on a network....

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Tags: bandwidth, latency, monitoring technology, NPM, network performance monitoring, network performance management, application monitoring, enterprise IT, enterprise network, network monitoring

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