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As many enterprises close in on a second year of pandemic-induced remote work, research conducted by Poly has found that workers increasingly favor a work-from-anywhere approach—and are increasingly willing to advocate for this new flexibility. “Employees have had a glimpse of a different life. Their expectations have changed. They want to enjoy greater balance in their lives and will act...
Tags: future of work, UC, Poly, work from anywhere, work from home, hybrid work, remote work, network performance monitoring, network monitoring, Network management
In Q3 2021, Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion. But Microsoft wasn’t the only Big Tech company that saw their fortunes grow thanks to a hunger for enterprise cloud during 2021: AWS saw cloud revenue jump by 39 percent to more than $16 billion last quarter, while Google Cloud saw revenue jump 45 percent to...
Tags: work from home, work from anywhere, hybrid work, remote work, network performance monitoring, network monitoring, network management, cloud migration, cloud computing, cloud transformation, cloud adoption, google cloud, amazon, aws, microsoft, \Azure, cloud computing, network management
As the United States embarks on a $65 billion expansion of the nation’s broadband infrastructure, research conducted across the pond shows that bridging the digital divide can do much more than just level the playing field when it comes to job access. According to a survey of almost 300 real estate agents in the United Kingdom, broadband quality was considered...
Tags: relocation, remote work, hybrid work, work from anywhere, work from home, home value, real estate, infrastructure bill, infrastructure, broadband, network management, network monitoring, network performance monitoring
How we hire
by
Rob Wingrove
on
Here at AppNeta we want every candidate, regardless of outcome, to have a great experience during the application and interview process. Although we build custom interview plans for each open role, we would like to share more about what you can generally expect and include some helpful tips. At its heart, our process is founded in a desire to build...
Tags: engineer jobs, sales jobs, tech jobs, network management, network performance monitoring, network monitoring, people operations, hr, recruitment, people ops, hiring
We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Emily White, Account Executive. What do you do at work? I’m responsible for the full sales cycle for our enterprise customers. That includes everything from initial calls to account management. How would you...
Tags: employees, careers, network monitoring, customer success, network management, network performance monitoring, hiring, account executive, meet our network, people ops, people first, family first, AppNetians
As workers across industries proved their ability to deliver results working remotely over the past 18 months, the dynamics of the labor market changed drastically. Where employers once held the sway in vetting among pools of candidates within tight labor markets, there are now more than 11 million job openings nationwide today (and not enough workers to fill them) as...
Tags: remote workforce, remote hiring, network monitoring, network management, network performance, network performance monitoring, tech jobs, recruitment, hiring, wfh, wfa, hybrid work, remote work, work from anywhere, work from home
We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Ashraf Ghoniyawala. What I do at work? I make customers happy. I listen to what they are concerned with and make sure their needs are met when deploying AppNeta Performance Manager. What am...
Tags: engineering, cloud, customer service, network performance, network monitoring, network management, remote workforce, work from home, work from anywhere, future of work, tech jobs, meet our network, people ops, people first, technical account manager, TAM
Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion last quarter, pushing the company’s quarterly cloud earnings past the $20 billion threshold for the first time. Looking specifically at Azure infrastructure-as-a-service, revenues actually grew at a rate of 50 percent year-over-year, as enterprises continue turning to the cloud to connect their decentralized workforce. But Microsoft wasn’t the only...
Tags: network ops, enterprise IT, enterprise cloud, network monitoring, network management, network performance monitoring, network, Q3, profit, revenue, digital transformation, cloud transformation, cloud adoption, cloud computing, cloud, amazon, aws, google cloud, google, azure, microsoft
We’ve got an amazing crew of AppNetians who are constantly working behind the scenes to bring enterprises comprehensive #WorkFromAnywhere visibility. This week, we’re shining a light on Adrian Wong. What I do at work? These days I split my time between account management and new business development. AppNeta’s culture? Everyone here has open arms. This was my first enterprise sales...
Tags: people operations, sales, network monitoring, network management, family first, work from home, work from anywhere, AppNetians, company culture
Supply chain worries have been at the top of consumers’ minds for months, as viral videos and price hikes have spurred many folks to start their holiday shopping earlier than ever before. But as many consumers rush to cross the big items off their wish list well ahead of Black Friday and Cyber Monday, Amazon is assuring their customers that...
Tags: cyber monday, black friday, performance monitoring, network management, network monitoring, network performance monitoring, enterprise network, retail network, fulfillment, supply chain, online shopping, online retail, ecommerce, retail, holiday shopping, shopping, amazon
While leaders at many big banks and financial companies have been staunch about their desire to return to the office, American Express is bucking the trend by offering their more than 63,000 employees a three-tiered hybrid work option that hinges on worker choice. Dubbed Amex Flex, the new work model will offer hybrid, onsite, and fully virtual work options to...
Tags: enterprise IT, network monitoring, network management, network performance monitoring, back to office, future of work, onsite work, virtual work, fully virtual, flex work, work from anywhere, work from home, Citigroup, Goldman Sachs, JPMorgan, American Express, Amex Flex, Amex, financial services, finance tech, fintech, finance
Businesses continue struggling to define a clear back-to-office strategy as both a prolonged pandemic and a major shift in attitudes toward office work have forced employers big and small to accommodate hybrid, work-from-anywhere schedules. On the big end of the equation is Amazon, who this week shifted their office return plans yet again by abandoning the January 2022 deadline for...
Tags: enterprise cloud, enterprise network, enterprise IT, enterprise, network performance monitoring, network monitoring, network management, flexible work, future of work, google, facebook, twitter, hybrid office, remote work, hybrid work, work from anywhere, work from home, amazon
It’s estimated that by 2025, more than 100 zettabytes of data will be stored in the cloud. That not only represents a massive amount of data (to put it in terms end users might be able to digest, one zettabyte equals a trillion gigabytes), but roughly half of all the total global data forecast to be collected by 2025. For...
Tags: hybrid office, remote work, work from home, hybrid work, work from anywhere, SaaS, outside in monitoring, cloud management, cloud monitoring, network management, network monitoring, network performance monitoring, TMC, awards, cloud computing, cloud
Successful network management in the age of the distributed enterprise begins with understanding end-user experience. With thousands of users outside the office, enterprise IT has seen their management footprint explode over the past few years, with each remote user effectively representing a “remote office of one,” and all of the management hurdles that entails. On these new terms, IT is...
Tags: award, network performance management, EUE, application performance, application monitoring, cloud monitoring, network monitoring, network performance, network management, network performance monitoring, end user monitoring, end user experience, end user insight, EMA Radar
We talk a lot about the larger wide area network when discussing the biggest Work-From-Anywhere (WFA) challenges facing IT teams today. But nothing is more challenging than trying to make a local impact on end-user experience when you’re many miles away from the source of the problem. This was the resounding theme of the past year and a half, as...
Tags: network management, host monitoring, application monitoring, network monitoring, future of work, remote work, work from anywhere, work from home, cloud, applications, network performance, cpu, host metrics, host, wireless, wifi
This episode marks the third and final installment of a conversation with AppNeta’s Chief Customer Officer Adam Edwards and Director of Global Alliances John Tewfik around optimizing network management for Hybrid Work. In this chat, Adam and John have marching orders for IT and a specific IT checklist that outlines how teams can both expand their effectiveness and visibility while...
Tags: tech podcast, checklist, podcast, wfa, wfh, work from anywhere, work from home, shadow IT, BYOD, SLA, network architecture, infrastructure, ucaas, saas, cloud, end user experience, end user, network performance monitoring, network monitoring, network management, network operations, enterprise IT, enterprise network, hospitality, microsoft teams, hybrid office, hybrid work
Despite committing to a work-from-anywhere policy across much of their workforce, Google just broke the pandemic record for a commercial real estate sale by committing $2.1 billion toward a new office in New York City. This comes as the company details plans to grow their workforce in New York City from 12,000 to 14,000 employees, with many (if not most)...
Tags: real estate, network performance monitoring, network management, network monitoring, visibility, observability, hybrid office, work from home, work from anywhere, remote work, hybrid work, back to office, real estate, alphabet, office, google
The 2021 AppNeta Hackathon kicks off!
by
Tanya Blinova
on
Hackathon: An intensive, software-centric ideation, prototyping and presentation challenge on known or unknown problems or opportunities. In our drive to capture and deliver complete network visibility, we always encourage our engineers to abandon their assumptions and take a stab at something new. At no other time is this more on display than during our annual AppNeta Hackathon, where we challenge...
Tags: design, developer, enterprise IT, network performance monitoring, network management, network monitoring, engineering jobs, engineering, challenge, prize, contest, code, engineers, coding, hack, hackathon
In this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik—featuring excerpts from their recent webcast on Hybrid Work Optimization—we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies...
Tags: Stories From The Wire, podcast, network performance monitoring, enterprise network, enterprise IT, Microsoft Teams, remote monitoring, remote work, network performance, network monitoring, network management, work from anywhere, cloud computing, hybrid work, work from home, wfh, privacy, zero trust, trust, cybersecurity, security
Even though it’s still firmly “back-to-school” season for many families, the holidays are fast approaching, and retail forecasts show spending is set to jump anywhere from 7 to 9 percent as consumers go perhaps a little bigger than usual with their annual gift giving in 2021. Specifically, Deloitte’s annual holiday retail forecast shows that ecommerce is going to continue enjoying...
Tags: network performance monitoring, network management, network monitoring, retail network, holiday shopping, holiday, multichannel, omnichannel, hybrid retail, online shopping, retail, ecommerce, network monitoring, network management
Even though it’s still firmly “back-to-school” season for many families, the holidays are fast approaching, and retail forecasts show spending is set to jump anywhere from 7 to 9 percent as consumers go perhaps a little bigger than usual with their annual gift giving in 2021. Specifically, Deloitte’s annual holiday retail forecast shows that ecommerce is going to continue enjoying...
Tags: network performance monitoring, network management, network monitoring, retail network, holiday shopping, holiday, multichannel, omnichannel, hybrid retail, online shopping, retail, ecommerce, network monitoring, network management
Recently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world....
Tags: VPN, VDI, work from home, network monitoring, network performance monitoring, network management, enterprise IT, cloud computing, work from anywhere, work from home, remote work, hybrid work
With enterprises yet again pushing back their return-to-office plans, many business leaders are taking a closer look at flexible work schedules in an effort to increase worker satisfaction—and really decrease burnout. This comes as research shows workers are putting in more hours than ever during the pandemic, with many folks still struggling to unplug from work when they log onto...
Tags: network performance monitoring, network management, network operations, IT ops, network monitoring, cloud computing, hybrid work, wfh, wfa, work from home, work from anywhere, remote work, hybrid office
Nothing in life is simple, at least not for long. The CapEx vs. OpEx tradeoff is a case in point. For decades, a management mantra evolved that focused on trying to shift from big investments in CapEx, which might take time to yield results and often provided little flexibility – to OpEx spending. That could include outsourcing fewer essential functions...
Tags: AWS, NPM, network management, network performance, network monitoring, expenditures, operational expenditures, capital expenditures, opex, capex, finance, budget, IT, iaas, paas, cloud, saas, capex, opex, budget
Cyber security is a perennial challenge. It’s a complex patchwork of hard-to-manage tools and applications that seems barely able to keep up with the growing threats. Enter “sassy” (aka SASE, secure access service edge), an architectural concept that aims to meet modern organizations where their infrastructure and security challenges are. Ten years ago, the data center was king, operating mostly...
Tags: network management, network monitoring, work from anywhere, work from home, hybrid work, remote work, cloud, cybersecurity, security, edge, paas, iaas, saas, SASE
In this Bonus Episode of Stories From The Wire, Technical Account Manager Joseph Ochs returns to the mic to discuss the “Two Big Vs” that enterprise IT teams have had to reckon with during the pandemic: VDIs (or Virtual Desktop Interfaces) and VPNs (Virtual Private Networks). Along with unpacking the what, how and why of those two networking technologies, Joe...
Tags: network monitoring, network performance monitoring, network management, Stories From The Wire, podcast, communication, collaboration, microsoft teams, ucaas, uc, chat, video, voice, contact center, call center, VPN, VDI
We’ve all likely had consumer-side experiences with poor contact center performance, especially as the pandemic pushed many of us to rely more than ever on new purchasing channels. But according to market intelligence from GEP, contact centers witnessed an increase of 300% more calls than usual during the early stages of the pandemic. We’ve invited Technical Account Manager (and at...
Tags: Stories From The Wire, remote workforce, remote work, WIFI, WAN, network monitoring, network performance monitoring, network management, collaboration, UC, ucaas, voip, video, voice, wfa, work from anywhere, work from home, wfh, enterprise IT, call center, contact center, podcast
Spending is up in all areas of IT, according to the latest estimates from Gartner, as data center systems, enterprise software, devices and IT services all represent IT arenas that will see investment grow as enterprises map out their long-term prospects in a post-pandemic world. IT services, in particular, represent the third fastest growing segment in Gartner’s forecast, with businesses...
Tags: remote work, hybrid work, wfa, wfh, work from anywhere, work form home, SDWAN, SASE, SaaS, cloud, budget, gartner, IT, cloud, network monitoring, observability, visibility, network performance monitoring, network management
Tags: back to office, future of work, office, cloud, architecture, infrastructure, enterprise network, network management, network performance monitoring, network monitoring, remote workforce, remote work, work from anywhere, work from home, checklist, hybrid cloud, hybrid office, hybrid, hybrid work
New month, new infrastructure bill: $1 trillion total, $65 billion to broadband
by
Paul Davenport
on
The latest bipartisan iteration of the United States Senate’s proposed infrastructure bill has landed with a $1 trillion price tag that allocates $65 billion toward bridging the “digital divide.” “Access to affordable, reliable, high-speed broadband is essential to full participation in modern life in the United States,” the legislation, which was released on August 2, states. The new bill goes...
Tags: network management, network monitoring, network performance monitoring, hybrid work, work from home, work from anywhere, online transactions, telehealth, remote school, remote work, congress, digital equity act, internet access, internet, digital divide, broadband, sentate, bill, infrastructure
Concerns about returning to the office no longer center primarily around COVID-19 exposure, a recent survey from The Conference Board notes, as 43 percent of workers question the wisdom of returning to the office at all. These concerns are particularly acute among Millennials (those born between 1981 and 1996), with 55 percent finding the idea of a return to the...
Tags: hiring, SaaS, cloud, future of work, return to office, baby boomers, Gen Z, millenials, pandemic, covid, hybrid office, hybrid work, work from home, work from anywhere, remote work, network performance, network monitoring, network management
The short-term future of work continues to remain foggy, as major tech companies waver on their office return plans in the face of resistance from workers and an inconsistent pandemic recovery. Fortunately for those working in tech, a new survey from Protocol Workplace found that overall, employers and employees are aligned in their workplace attitudes and approach to navigating office...
Tags: end user experience, network performance, network monitoring, network management, enterprise network, enterprise IT, IT jobs, tech jobs, tech workers, technology, tech, home office, hybrid office, wfh, wfa, hybrid work, work from anywhere, work from home, remote work
It’s been a long and trying school year for parents and students alike, who are all hopefully in the midst of enjoying a much more conventional summer vacation this year than last. But even with many students returning fully to the classroom this fall, how much of the digital transformation that took place in education during the pandemic will hold...
Tags: home internet, hybrid work, remote working, remote learning, learn from anywhere, work from anywhere, academia, university, college, k 12, school shopping, back to school, network monitoring, network management
Of all the industries embracing long-term remote work, Software & IT companies are the ones offering workers the most flexibility, according to the latest LinkedIn Workforce Confidence Index. Forty-eight percent of Software & IT employers will offer full-time remote options long-term, according to the survey of almost 9,000 professionals in the United States, while 46 percent of Transportation & Logistics...
Tags: network performance monitoring, network monitoring, network management, hybrid office, hybrid work, remote workforce, remote work, wfh, wfa, work from anywhere, work from home, IT, software
The pandemic has put fantastic stress on many of the pillars of IT, including VPNs. Long relied upon to provide secure connectivity to remote corporate workers, they were adequate for the needs of 2019, but not necessarily for the mass of people relying on them through the pandemic. A particular point of weakness was the requirement that cloud services had...
Tags: office network, hybrid office, hybrid work, remote work, work from anywhere, work from home, network management, network monitoring, WAN performance, network performance, enterprise IT, enterprise edge, WAN edge, network edge, edge computing, edge
IT organizations that focus on delivering exceptional customer experience (CX) enjoy greater success in nearly all key metrics than those that don’t, a recent Rackspace report finds. Not only is brand awareness 1.6x higher for these companies, but employee satisfaction jumps by 1.5x and customer retention doubles. The trouble is, becoming a CX-focused IT organization doesn’t happen overnight (or even...
Tags: customer retention, IT priorities, call center, contact center, UX, user experience, CX, customer support, customer experience, enterprise network, cloud, enterprise IT, network performance monitoring, network management, network monitoring
When workers say they want flexibility, they mean it, as 39 percent of adults polled by Bloomberg say they would quit if their employer took away remote work privileges. Among millennials and Gen Z (aka the youngest cohorts of the current adult workforce), 49 percent would leave their job if their employer backtracked on worker flexibility, as many remote teams...
Tags: network management, network performance monitoring, network monitoring, HR, millenial, Gen Z, enterprise cloud, enterprise IT, enterprise network, hybrid cloud, hybrid work, hybrid office, home office, remote office, remote workforce, remote work, work from anywhere, wfa, work from home, wfh
Over the course of the pandemic, network capacity became a hot commodity, as homebound workers and students were forced to run high-throughput functions over “best-effort” links, delivering speeds that were well below what was normal at the office or at school. All of this was on top of regular streaming and social media access, which itself only accelerated during lockdown,...
Tags: infrastructure, broadband, Sidewalks, Tile, RIN, AWS, echo, hybrid office, hybrid work, work from anywhere, work from home, remote workforce, remote work, enterprise IT, enterprise WAN, residential internet, ISP, internet, WIFI, Amazon sidewalks, Amazon, network management, network monitoring
Few platforms saw their profile rise as high as Microsoft Teams over the past 18 months, as the solution became the enterprise go-to for keeping newly-homebound workforces connected during the pandemic. As of Microsoft’s most recent earnings call, Teams now claims 145 million daily active users, nearly double the users counted almost a year ago, and the 32 million daily...
Tags: network performance monitoring, network management, network monitoring, enterprise network, cloud computing, Azure, enterprise cloud, cloud, enterprise IT, IT, network operations, netops, devops, developers, 365, Build 2021, Build, Office 365, Outlook, teams, Microsoft Teams, Microsoft
While Airbnb was initially built around facilitating time away from work, the pandemic has turned our sense of vacation on its head, with many folks taking advantage of their newfound work-from-anywhere schedules to do just that. Almost a quarter of all bookings from January through March of 2021 on Airbnb were for 28-plus day stays, according to a recent report...
Tags: bnb, travel, future of work, remote management, network management, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, nomad, work travel, home office, remote office, hybrid office, hybrid work, remote workforce, remote work, wfa, wfh, work from home, work from anywhere, remote work, airbnb
Only 28 percent of enterprises are fully realizing the benefits of their cloud investments due to a lack of coordination between traditional network operations teams and separate units steering cloud migration. This is according to the recent findings from EMA and Bluecat’s “A House Divided” report, which found that 72 percent of enterprises see room for improvement in their cloud...
Tags: cloud adoption, cloud migration, network transformation, digital transformation, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, IT, network operations, network management, scalability, SaaS, software, on prem, on premises, hybrid office, hybrid cloud, cloud monitoring, cloud management, cloud computing
Businesses are continuing their march towards a hybrid cloud future, as the 2021 AFCOM Data Center Report found that on-premises enterprise data center construction is shrinking for the foreseeable future as more businesses turn to cloud and colocation services. According to the report, 80 percent of IT leaders said their enterprise is not building any new on-premises data centers today,...
Tags: repatriating, on premise, digital transformation, colocation, cloud transformation, hybrid cloud, cloud, data center monitoring, network monitoring, network management, data center management, data center
Google is getting more specific about their long-term remote work prospects this week as CEO Sundar Pichai announced in a company-wide memo that 60 percent of Google employees will practice a three day in-office work week going forward. As for the full spread of Google’s 140,000 global employees? Twenty percent are expected to work from home permanently post-pandemic, while the...
Tags: scalability, flexibility, remote workforce, hybrid work, remote work, wfh, wfa, work from anywhere, work from home, Googlers, Google, network performance monitoring, network performance, network monitoring, network management
As AppNeta embarks on its second decade innovating network performance monitoring, our trophy shelf continues to grow with our business, as we’re the proud winners of two 2021 Stevies from the American Business Awards—Silver for Achievement in Product Innovation and Bronze for Most Innovative Tech Company of the Year (up to 2,500 employees). This is our second year in a...
Tags: wins, award, enterprise IT, enterprise cloud, enterprise network, network management, network performance monitoring, network monitoring, remote monitoring, cloud transformation, cloud computing, hybrid cloud, hybrid office, hybrid work, work from anywhere, work from home, remote work, distributed enterprise, enterprise decentralization, digital transformation, American Business Awards, ABAs, Stevies
Microsoft made a massive investment into their healthcare cloud strategy this week by purchasing software developer Nuance Communications for $19.7 billion. The deal, which marks Microsoft’s biggest acquisition since purchasing LinkedIn for $26.2 billion in 2016, is a logical next step for the company, as they’ve worked hard to define their vertical-specific cloud offerings over the past year. At the...
Tags: artificial intelligence, AIOps, AI, Nuance, digital transformation, healthcare transformation, digital healthcare, virtual care, healthcare cloud, telehealth, healthcare, Azure, Microsoft Cloud, Microsoft, network management, network performance monitoring, network monitoring
IT spending is forecast to hit $4.1 trillion in 2021—an 8.4 percent jump from last year— as digital initiatives and transformations outside of the traditional realm of IT are fueling tech spending across organizations, according to the latest forecast from Gartner. Spending on devices like laptops, desktops, tablets, and mobile phones will jump 14 percent this year over 2020 levels,...
Tags: work from home, remote workforce, remote work, work from anywhere, network monitoring, enterprise technology, technology, software, hardware, IT spending, IT budget, enterprise IT, network performance monitoring, network management
Hot on the heels of our recent CUSTOMER Product of the Year win, TMC has again recognized AppNeta for our outstanding approach to enabling enterprises to monitor and manage their rapidly evolving network footprints. This time, we’ve been named a 2021 Cloud Computing Product of the Year, proving yet again that as the world was forced to adopt a whole...
Tags: transformation, enterprise, decentralization, wfa, wfh, work from home, work from anywhere, remote work, remote workforce, network manamgenet, network performance monitoring, network monitoring, SaaS, product of the year, cloud computing Award, cloud computing, cloud
This blog is the second in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Thanks to the pandemic you now have hundreds or even thousands of users at home, accessing applications in your data centers, public cloud infrastructure, and through various SaaS platforms. You may be...
Tags: network management, network performance monitoring, network monitoring, end user performance, end user experience, remote user security, remote security, work from anywhere, wfa, work from home, wfh, remote workforce, remote work, enterprise IT, edge computing, edge, SASE, CASB, security
Earlier this month, Microsoft announced it would launch its own Financial Services Cloud, joining IBM, who announced their finance cloud a year earlier, in an attempt to meaningfully bring cloud transformation to an industry that’s historically been averse to change. Retail banking has already been a fruitful frontier for cloud computing and tech disruption, what with Venmo and Zelle leaving...
Tags: network management, network performance monitoring, network monitoring, enterprise transformation, digital transformation, cloud migration, cloud, cloud transformation, cloud computing, banking, corporate banking, finance cloud, financial services, finance
It’s official: AppNeta is among the elite winners of the 23rd Annual CUSTOMER Product of the Year Awards from TMC, one of the leading publishers and online communities covering enterprise technology. The CUSTOMER Product of the Year Award recognized 29 vendors for 2021 that have helped advance the call center, CRM, and teleservices industries over the past year, as global...
Tags: network monitoring, network performance monitoring, software, SaaS, cloud computing, cloud transformation, cloud, work from anywhere, work from home, remote workers, remote workforce, remote work, teleservices, CRM, unified communications, UC, contact center, ucaas, call center, 2021, product of the year, customer Product of the Year Award, TMCNet, customer, TMC
According to the 2020 IT Skills and Salary Report from Global Knowledge, 67 percent of IT decision makers polled believe an IT skills gap cost them between three and nine hours of productivity per IT employee each week. Over the course of 2020, that could add up to 520 productivity hours lost per each IT team member, or roughly $29,000...
Tags: network performance monitoring, enterprise network, enterprise IT, network performance tools, network performance solutions, IT skills, IT help desk, help desk, network performance management, network monitoring, network management, IT executive, IT decision makers, IT, technology, information, gap, skills, IT, IT skills gap
According to the Accenture Technology Vision 2021 report, leading enterprises are squeezing almost a decade of digital transformation into one- or two-year projects today, with success hinging on a strong network architecture to deliver. All of this comes as enterprises are forced to fundamentally rethink their businesses around a strong digital foundation, with companies that embrace digital transformation today growing...
Tags: wfh, wfa, work from home, work from anywhere, remote workforce, remote work, BYOE, network performance monitoring, network monitoring, network management, cloud computing, big data, network architecture, network infrastructure, enterprise WAN, enterprise IT, accenture, network transformation, cloud transformation, digital transformation
According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...
Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce
With the pandemic forcing many businesses to adopt a work-from-anywhere posture, Microsoft has emerged as the enterprise go-to for scalable and agile cloud solutions, pushing the company’s Q2 quarterly revenue to a higher-than-expected $43.1 billion. This exceeds Microsoft’s quarterly revenue targets by almost $3 billion, as Microsoft’s stock was up 5 percent in after-market trading on January 26. “What we...
Tags: cloud transformation, digital transformation, network transformation, work from home, work from anywhere, remote workforce, remote work, enterprise IT, network management, network performance monitoring, network monitoring, cloud migration, cloud adoption, enterprise cloud, cloud computing, cloud, Microsoft revenue, Microsoft earnings, Microsoft Teams, Microsoft Azure, Microsoft Cloud, Microsoft
Increasing access to broadband connectivity will be among the top priorities for members of the newly appointed White House Office of Science and Technology Policy (OSTP), who face an aggressive agenda as the Biden Administration works to bridge the United State’s digital divide. Leading this new department is Dr. Eric Lander, the now-former president and founding director of the Broad...
Tags: network management, network performance monitoring, network monitoring, enterprise IT, enterprise networks, Biden, OSTP, white house, enterprise IT, internet access, rural internet, cybersecurity, data security, data protection, digital divide, rural broadband, broadband, enterprise IT
Nearly a year into widespread work-from-home (WFH), the cracks are starting to show at some organizations who may not have primed their workforce (or their networks) for an extended absence from the office. According to research from productivity software company Asana, burnout is now being felt among the vast majority of knowledge workers as teams struggle to define and enforce...
Tags: network performance monitoring, network monitoring, network management, Microsoft Teams, teams, cloud computing, cloud, video, voice, voip, collaboration, ucaas, zoom, remote workers, remote workforce, remote work, hybrid office, wfa, work from anywhere, wfh, work from home, burnout, burn out
With employees at home, the requirements on IT to troubleshoot residential and last-mile ISP network issues is growing, even as inherent visibility into these networks remains lacking. At AppNeta, our active monitoring provides insight into employees’ local networks and last-mile ISP performance to help IT quickly understand the root cause of performance issues. So if that root cause is with...
Tags: network management, network monitoring, network performance monitoring, network performance, SLA validation, last mile performance, ISP validation, commercial internet, home internet, cloud computing, hybrid office, anywhere operations, work from anywhere, work from home, wfh, last mile visibility, last mile, service level agreement, SLA, internet service provider, internet, ISP
As recent events have made extremely clear, enterprise IT teams need better insight into network activity to understand the impact of bad actors. But a recent poll of business leaders found that roughly a quarter of all companies have low (if any) internal or external network visibility. The research from Positive Technologies found that 24 percent of companies rated their...
Tags: IIoT, IoT, industry 4.0, network operations, IT, visibility, observability, external network, internal network, network visibility, enterprise IT, enterprise network IT, enterprise network, network performance monitoring, network management, network monitoring
As pretty much everyone has heard by now, SolarWinds was the target of a sophisticated Supply Chain Attack. We want to assure our customers that AppNeta does not use Solarwinds software internally or in support of the AppNeta Performance Manager. Unfortunately, there are over 18,000 companies who were using Orion and now are tasked with finding and fixing this challenging...
Tags: usage analysis, usage, network analysis, network security, network management, network performance monitoring, network monitoring, application monitoring, cybersecurity, cyber attack, malware, SolarWinds
Enterprises by and large fell into two buckets when it came to how they’re network operations teams responded to the massive disruption posed by the pandemic. Some organizations resisted new wide-scale cloud adoption, fearing that a big network transformation would be more disruptive than helpful with all the areas of the business being impacted at once by global events. Others,...
Tags: budget, hybrid cloud, multicloud, enterprise cloud, cloud migration, cloud computing, cloud adoption, cloud transformation, network transformation, digital transformation, enterprise networks, enterprise IT, IT budgets, visibility, network monitoring, network performance monitoring, network management
When Gartner first introduced the concept of “secure access service edge” (SASE, pronounced sassy) into the enterprise IT lexicon back in August 2019, they had estimated that “by 2024, at least 40 percent of enterprises will have explicit [SASE] strategies,” up from less than 1 percent in 2018. Flash forward to today, and not even Gartner could’ve predicted the smorgasbord...
Tags: DIA, enterprise cloud, cloud computing, enterprise IT, network performance monitoring, network management, network monitoring, CASB, MPLS, VPN, firewall, security, edge computing, edge, secure access software edge, SD WAN, SaaS, SASE, enterprise IT
We’re in the era of data; more data, more locations, and more users to support than ever before. With global footprints, large enterprises face new challenges when it comes to network performance. When tickets arise, for instance, a centralized IT operations team may not know physically where a user is, what ISP they are using, and what “normal” may look...
Tags: end users, end user, end user experience, remote workforce, remote workers, remote work, remote locations, remote office, observability, visibility, NPMD, NPM, network management, network monitoring, network performance monitoring, Tagging, Tags, AppNeta Performance Manager
To pin the fast and furious shift in consumer attitudes over the past year on a single crisis would be impossible, as social, economic, environmental and public health issues all converged over the course of 2020 to throw every business’ best laid plans out the window. To try to measure the impact of these simultaneous changes on consumer behavior, Salesforce...
Tags: cloud computing, cloud, digital channels, digital transformation, consumer tastes, consumer trends, salesforce, network management, network monitoring, network performance monitoring, enterprise IT
Pandemic restrictions have pushed workers in practically every role out of their comfort zone, forcing them to log onto work from the home environments that used to be their “escape” from the 9-to-5. But as the walls between the office and home have blurred, so too have the hours of work, as many employees—specifically those working at major tech companies—are...
Tags: IT efficiency, remote workforce, remote worker, remote work, Silicon Valley, Facebook, Google, network management, network monitoring, network performance monitoring, enterprise WAN, work from home, wfh, cloud computing, enterprise IT
There’s a lot to like and gripe about the new iPhone 12, but the truly revolutionary news regarding Apple’s latest major product launch has more to do with when and how new phones are set to reach customers. While Apple has traditionally shipped direct-to-customer via their network of regional warehouses (if not directly from China), the company is now the...
Tags: Amazon prime, Amazon, Apple store, network performance monitoring, network monitoring, enterprise WAN, enterprise IT, iPhone 12, Apple iPhone, Apple
At AppNeta, we use the latest industry-standard security methods to ensure that data transfer and data storage are completely secure in transit and at rest for our customers. As a result, we will be upgrading all client connections to our API as well as our AppNeta Performance Manager UI to use HTTP over TLS (HTTPS) in support TLS 1.2. This...
Tags: enterprise WAN, enterprise IT, network security, AppNeta monitoring points, monitoring points, security protocol, TLS 1.2, TLS, network security, network management, network monitoring, network performance monitoring
To say we’re living in unprecedented times would be an understatement. But researchers at the London School of Economics (LSE) have pulled out the data to officially understand how business leaders are navigating the current “disruption” to the way we work (namely, pandemic-related decentralization) and the role of digital technologies in providing short- and long-term solutions. When comparing the COVID-19...
Tags: network management, network performance monitoring, network monitoring, enterprise WAN, enterprise network, remote workforce, remote work, quarantine, COVID 19, pandemic, digital divide, digital transformation, enterprise IT
Despite competing in a market that has never been hotter, Microsoft Teams has never been more popular. But with Slack and Zoom planning big plays for a larger share of the market for enterprise unified communications as a service (UCaaS), Microsoft unveiled a mile-long list of upgrades to Teams that they hope will maintain its status as the go-to collaboration...
Tags: collaboration tools, team collaboration, collaboration, unified communications, ucaas, UC, Google Cloud, Google, O365, Office 365, Microsoft Cloud, Microsoft Teams, Microsoft, network performance monitoring, network monitoring, enterprise IT
Two giants of the enterprise cloud computing space made waves this week as Microsoft and Google each announced expansions to their respective Azure and Cloud platforms that are aimed squarely at fostering increased business flexibility and multi-cloud networking. During the launch at Microsoft Ignite, the company’s flagship annual developer’s conference, a greatly enhanced version of Azure was unveiled that expands...
Tags: Google Cloud, Google, Microsoft Cloud, Microsoft, Azure, data center monitoring, data center cloud, data center, work from home, wfh, edge computing, edge cloud, hybrid cloud, multi cloud, cloud computing, cloud, network management, network monitoring, network performance monitoring
During Apple’s most recent Time Flies event, rather than unveiling a new series of iPhones (as many had predicted), the tech giant instead announced a suite of service bundles that could cement Apple’s popularity (and ubiquity) for years to come. Called Apple One, the service bundles are designed to get users who already leverage one or more of the company’s...
Tags: Office 365, Microsoft AWS, APM, NPMD, NPM, network performance monitoring, network monitoring, application performance monitoring, application monitoring, applications, apps, Apple as a service, software as a service, SaaS, Apple one, Apple
While opinions surrounding the benefits of remote work may differ among enterprise leaders, top researchers in the healthcare space have identified key areas of long-term value from remote treatment that they predict will positively impact both patients and providers if adopted permanently. Siemens Healthineers found that while many of their healthcare provider customers felt strained adapting their services at the...
Tags: distributed network, decentralized IT, network performance monitoring, Siemens, urban healthcare, rural healthcare, network performance, network monitoring, telemedicine, telehealth, remote workforce, remote work, healthcare
With families across the Globe stuck inside this past summer and spring, streaming services have risen to the occasion in providing much-needed distractions from our increasingly confined day-to-day lives. King among the streamers is Netflix, who has maintained a lead in the increasingly competitive streaming market even as heavyweights like Disney+ and HBO Max have come online, offering massive libraries...
Tags: remote workforce, remote workers, network performance monitoring, network management, network monitoring, home office, remote office, remote work, wfh, work from home, wall street journal, streaming services, streaming, Netflix, enterprise IT
While Google was among the largest (and earliest) enterprises to extend work-from-home (WFH) into summer 2021 in response to the pandemic, remote work has long been a topic of interest for the tech giant, whose suite of solutions supports remote collaboration in nearly all industries. Almost a year before the global pandemic forced social distancing measures on employers, Google surveyed...
Tags: DEM, digital experience monitoring, wfh, remote workforce, remote worker, work from home, remote office, remote work, network monitoring, network performance monitoring, enterprise network, enterprise WAN, enterprise IT, Google
The pandemic has turned popular opinion of the office-centric corporate model on its head. But have recent global events actually doomed the enterprise office forever? According to a string of recent studies, the answer is mixed. For starters, despite many companies scrambling to build a WFH infrastructure on the fly back in the spring, the success of these accelerated transformations...
Tags: network performance monitoring, network monitoring, wfh success, wfh monitoring, wfh, remote workforce, work from home, remote workers, remote office monitoring, headquarters, remote offices, remote office, hub, hub city
We’re always striving to help you experience your network the way your end users do, whether that’s at the remote office or across a sprawling web of residential workstations. Now that your team is managing users all over the map, the more granular detail into application performance you can gain the better, as this insight helps you understand what to...
Tags: enterprise network, enterprise IT, enterprise apps, AppNeta Performance Manager, AppNeta, NPMD, NPM, network performance monitoring and diagnostics, network performance monitoring, network monitoring, workflow timing, transaction timing, milestones, milestone control
The expansion of telehealth services is among the few bright spots of recent world events, as healthcare providers have made it easier for a wider swath of non-emergency medical visits to take place virtually, while in-person treatment has been largely reserved for COVID-19 response. As we discussed recently on the blog, this shift has been a boon for the industry,...
Tags: healthcare networks, healthcare IT, enterprise IT, network management, network performance monitoring, network monitoring, virtual visits, digital transformation, digital healthcare, virtual healthcare, healthcare, telehealth
Enterprise cloud adoption continues its rapid acceleration in 2020 as a new survey from IDG found that cloud investments will account for 32 percent of total IT budgets by 2021. The report, which is compiled of reader respondents from CIO, Computerworld, CSO, InfoWorld and Network World tech buyer audiences, found that cloud spending is up 59 percent from 2018 levels,...
Tags: cloud, cloud, remote workforce, remote worker, remote work, wfh, work from home, end user experience, network monitoring, network performance monitoring, network management, cloud computing, cloud migration, cloud adoption
We can’t predict the future, but the odds of the US enterprise workforce heading back to the office en masse before the end of the summer (if not 2020) are looking slim. That means that enterprise teams are going to have to get comfortable with the “last mile” residential ISP connections their WFH users leverage to access the network. But...
Tags: wfh performance monitoring, enterprise network monitoring, network performance monitoring, network monitoring, enterprise networks, wfh management, wfh monitoring, network management, mobile workforce, mobile working, remote workforce, remote working, remote work, work from home, wfh, commercial ISP, residential ISP, SLA, ISP SLA, ISP
Google is the latest enterprise to tell employees to get comfortable with work from home (WFH), as the tech giant will extend its current mobile working policy – designed to accommodate social distancing in response to the pandemic – until at least June 2021. While not exactly the “all-in” adoption of WFH in the same sense as tech giant Siemens,...
Tags: wfh monitoring, network performance monitoring, network management, network monitoring, Google, Siemens, mobile workforce, mobile work, mobile working, remote workers, remote work, work from home, wfh
When LogMeIn recently surveyed their 3,700 global employees on where they want to work in a post-COVID-19 world, only 5 percent said they’d be happy returning to the office five days a week. As a result, while the company’s plans to return to the office remain fluid, CEO Bill Wagner anticipates that of the 700 employees who work out of...
Tags: remote office, network performance, network performance monitoring, network monitoring, network management, decentralized network, decentralization, remote workforce, remote work, Boston, SaaS, software, LogMeIn, Siemens, wfh, remote work, work from home
Even businesses that have weathered the pandemic so far with aplomb are being cautious about their long-term investments, as economic conditions remain fluid and uncertainty looms over when workers will start returning to the office in large numbers. As a result, many companies are pulling back their spend on office-centric IT projects and focusing instead on tech solutions that support...
Tags: enterprise IT, enterprise, IT budget, IT, pandemic, COVID 19, network performance monitoring, network monitoring, network management, IT budget, budget
Healthcare workers have been the true heroes of the pandemic to date, as they’ve bravely adapted to a new way of working to ensure the best care possible for their communities during unprecedented times. Now, the healthcare industry as a whole is rapidly transforming beyond how they treat patients in the hospital to better serve people remotely, accelerating telehealth efforts...
Tags: network performance monitoring, network monitoring, network management, healthcare providers, digital transformation, cloud transformation, healthcare cloud, healthcare transformation, healthcare, cloud computing, telehealth
If you’ve felt your organization’s cloud migration accelerating at a faster pace than ever the past few months, you’re not alone. The latest Cloud 2025 report from LogicMonitor shows that in just the past two months, attitudes toward cloud adoption have become almost unanimously positive as enterprise IT teams continue to exceed expectations in transforming their networks for quarantine. The...
Tags: network management solutions, network management, network performance monitoring, network monitoring, network transformation, cloud transformation, digital transformation, enterprise IT, enterprise WAN, enterprise cloud, cloud computing, cloud adoption, cloud migration
Virtual call centers have long been at the top of the wishlist for enterprises looking to cut costs through digital transformation, and 2020 is proving to be the year many leading consumer brands see their wishes come true. When enterprises across the Globe were forced to set users up for work-from-home (WFH) in response to the COVID-19 outbreak back in...
Tags: cloud management, network management, network performance monitoring, network monitoring, network transformation, digital transformation, cloud transformation, covd 19, cloud adoption, cloud migration, cloud computing, virtual contact center, virtual call center, cloud contact center, cloud call center, contact center, call center
Task management platform Okta recently released the mid-year update to their 2020 @Work Business Report, and the findings tell a familiar story: The recent meteoric rise in cloud and SaaS adoption has been hard to ignore, and is challenging IT to seek out new solutions. As expected, cloud-delivered UCaaS and collaboration applications continue to see unprecedented growth over the past...
Tags: network monitoring, network performance monitoring, network management, work from home, remote work, wfh, enterprise WAN, enterprise IT, enterprise networks, video apps, collaboration apps, collaboration tools, collaboration, ucaas, zoom, Slack, Skype, video conferencing, video conference, video call
A survey of 1,283 software engineers, technical leads, and IT decision-makers from across the globe found that 45 percent planned to move the majority of their apps to the cloud in 2020. While 88 percent already rely on cloud infrastructure in some form or another, almost half planned to shift three quarters or more of their workflows into the cloud...
Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise IT, cloud applications, SaaS, cloud apps, enterprise apps, containerization, containers, hybrid cloud, enterprise cloud, cloud adoption, cloud migration, cloud computing, cloud
Now more than ever, your enterprise network is the critical backbone that drives the success of your business. It supports your primary channels for customer outreach, the tools your employees use every day to get the job done, and the lines of communication for the entire organization as the way we work evolves. That’s why it’s never been more critical...
Tags: network transformation, end user experience, efficient IT, digital transformation, cloud migration, cloud computing, network monitoring, network management, network performance monitoring, network, tagline, AppNeta
The bar for what qualifies as “innovative” in the business world these days has never been higher. Enterprise needs are evolving at the fastest rate in recent memory, and the demand for agile, scalable solutions that can enable businesses to react quickly has never been greater. That’s why we’re incredibly honored to be among this year’s Stevies honorees from the...
Tags: Innovative Technology, Innovative Tech, Innovative, innovation, American Business Awards, Stevie Awards, network monitoring, network management, enterprise IT, enterprise WAN, digital transformation, cloud computing, network performance monitoring
Microsoft Build, one of four tentpole developer conferences held annually, kicked off its first-ever completely virtual edition this week with a slew of announcements that confirm the tech giant is betting big on cloud – and not letting COVID-19 slow them down. With Facebook’s F8 conference postponed and Google’s I/O conference cancelled, Microsoft Build is the first major developer gathering...
Tags: network management, enterprise networks, network monitoring, network management, enterprise, enterprise IT, Microsoft Azure, Azure, supercomputing, supercomputer, cloud computing, cloud, Facebook, Google, Apple, Microsoft build, Microsoft
COVID-19 has been a game-changer across the enterprise space, forcing everyone from the C-Suite to the factory floor to modify their workflows and embrace new tech as part of their day-to-day operations. A new report from Wind River shows that many enterprise executives aren’t viewing these sudden changes as stop-gap measures or short-term fixes before returning to the old way...
Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise network, enterprise IT, enterprise, container, cloud, network performance monitoring, cloud apps, containerization, containers, cloud adoption, cloud migration, cloud
The 2020 State of the Cloud report from Flexera finds that multicloud deployments remain the enterprise networking strategy du jour this year, even if (or, perhaps specifically because) COVID-19 has thrown previous transformation plans off course. The report found that 93 percent of companies have a strategy to use multiple providers – specifically Microsoft Azure, Amazon Web Services and Google...
Tags: hybrid cloud, private cloud, public cloud, enterprise cloud, enterprise IT, enterprise WAN, cloud adoption, cloud migration, network performance monitoring, network monitoring, network management, cloud computing, multi cloud, multicloud, cloud
It goes without saying that regardless of the industry you find yourself in, the past few months have changed the way the world does business significantly – probably forever. With corporate offices closing and home offices popping up across the map, individual workers have had to suddenly restructure their day-to-day lives with little preparation, putting a lot of pressure on...
Tags: network performance monitoring, network monitoring, vancouver, Boston, best software companies to work for, best places to work, Software Companies, The Software Review, TSR, INC best workplaces 2020, INC BWP, best workplaces, best places to work
The COVID-19 pandemic has proven to be a huge wake-up call for enterprises that hadn’t prioritized cloud migration prior to global WFH orders, as cloud solutions have become a lifeline in the face of an unprecedented shift in how the world does business. As teams rushed to deploy tools and workflows to hundreds (if not thousands) of locations across a...
Tags: work from home, remote work, wfh, enterprise transformation, network transformation, digital transformation, network monitoring, network management, enterprise IT, enterprise WAN, enterprise network, enterprise, social distancing, quarantine, pandemic, COVID 19, cloud migration services, cloud migration, cloud adoption, cloud computing, clou
The concept of “work-from-home” (WFH) went from a growing trend to an emergency enterprise standard over the past few months, forcing folks to make major adjustments to how they connect with colleagues and accomplish their day-to-day tasks. While many stir-crazy folks are longing for the days when they can return to the office, a lot of companies are finding that...
Tags: video conferencing, ucaas, network performance monitoring, network monitoring, enterprise network, enterprise WAN, enterprise IT, remote office, telecommuting, remote work, work from home, wfh
It’s safe to say that many 2020 enterprise networking priorities have been upended as a result of the COVID-19 outbreak. But once the dust settles on the impromptu, quarantine-motivated digital transformations enterprise IT recently undertook, teams will need to reexamine many of the larger-scale IT projects that were on their plate before global events took the wheel. Network World’s recently...
Tags: network performance monitoring, network monitoring, network management, enterprise network, enterprise IT, edge computing, edge, WAN, SD WAN, network world
Social distancing guidelines have made UCaaS tools more than just business-critical solutions, as it seems like every parent and grandparent with WiFi access has been hopping on Zoom and other video conferencing apps to bridge the gap between friends and family in isolation. This has put unprecedented pressure on unified communication providers, whose products demand a higher share of network...
Tags: WAH, wfh, work remote, work from home, remote office, remote work, cloud computing, network performance monitoring, network monitoring, network management, Citrix WebEx, WebEx, zoom, teams, Microsoft Teams, Microsoft, ucaas, UC, unified communications, video calls, video conferencing
It goes without saying that there have been plenty of events over the past few weeks that many people never expected to witness, from entire cities (and countries) social distancing to help “flatten the curve” to unforeseen business partnerships sprouting up to help speed up aid. One such “once in a blue moon” event took the tech space by surprise...
Tags: enterprise IT, enterprise network, network performance monitoring, network monitoring, application monitoring, application, apps, app, iOs, android, Apple, Google, smartphone
With teams going remote en masse and across industries, network infrastructures are already being put to the test as a wealth of cloud and web applications travel across diverse network environments to keep far-flung teams in sync. That’s why it’s never been more important that the tools IT teams use to manage and monitor network performance aren’t themselves putting added...
Tags: KPI, management stack, ucaas, SaaS, branch office, remote office, remote work, enterprise WAN, enterprise network, network monitoring, network management, cloud computing, enterprise IT, network performance monitoring
The past year has seen the market for streaming services turn a big corner into the mainstream as a slew of new offerings – both from legacy broadcasters like Disney and first-time content producers like Apple – have gone live, dealing another blow to once-dominant cable TV. While the majority of the new services are designed with the typical home-viewer...
Tags: work from home, remote work, remote workers, enterprise network, network visibility, observability, network monitoring, network performance monitoring, streaming content, streaming media, streaming video, streaming tv, streaming, Quibi
Across industries, work-from-home (WFH) became the new normal over the past few weeks, forcing enterprise IT teams to push the gas on their network transformation projects, or start fast-tracking new ones altogether to support a deluge of remote users. Fortunately, AppNeta Performance Manager is here to ensure enterprise IT teams rise to the occasion and can gain the remote visibility...
Tags: cloud computing, remote workforce, remote office, remote worker, remote work, wfh, work from home, enterprise network monitoring, enterprise network, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, AppNeta
As many workers adopt work-from-home (WFH) for the first time as part of global social distancing guidance, how many of these positions will remain remote after the pandemic subsides? That’s been the million dollar question of late for many enterprise execs, as employees in positions across the corporate hierarchy are being put to the WFH test for the first time....
Tags: network performance, network performance monitoring, network monitoring, network management, social distancing, remote workers, remote work, wfh, work from home, vancouver tech jobs, vancouver jobs, Boston tech jobs, tech jobs, Boston jobs, jobs in IT, IT jobs, IT
As enterprises worldwide adjust to nearly 100% work from home (WFH) we can all use a bit of humor. Compiled from across our team, AppNeta is offering a few suggestions to liven up the background of your Zoom or blur your background in Microsoft Teams until they release custom backgrounds later this year. If you don’t know about the feature...
Tags: work from home, wfh, remote work, remote working, remote workers, ucaas, unified communication, unified communication apps, UC, UC apps, enterprise, enterprise IT, enterprise networks, enterprise WAN, network management, network monitoring, network performance, network performance monitoring
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According to a recent survey, 81 percent of IT professionals believe that the majority of data center and network management tasks performed today will be automated by 2025, driven in large part by the rise of cloud and artificial intelligence (AI) technologies. What’s more, 66 percent of those polled think the on-premises data center will become a relic of the...
Tags: hybrid cloud, multicloud, on premises, data center, cloud migration, cloud adoption, cloud, cloud computing, cloud transformation, digital transformation, enterprise WAN, enterprise, enterprise IT, network performance, network monitoring, cloud computing, network performance monitoring
In celebration of International Women’s Day and Women’s History Month, we’re featuring amazing #AppNetians who have helped make us the award-winning solution and company we are today! In today’s highlight, we feature Thea Mercer, who has been a fixture of our Vancouver office since 2014! What’s your role at AppNeta and when did you start? My role is People Operations...
Tags: network performance monitoring, network monitoring, enterprise IT, IT jobs, people operations, Boston, vancouver, IT jobs, IT, human resources, #EachForEqual, women of AppNeta, Women's Month, IWD 2020, International Women's Day 2020
Measuring API Performance with AppNeta’s HTTP Monitoring We live in a world of interconnected web services. When someone uses a web application, for instance, that app almost always utilizes other web services, which may in turn use another set of web services, and so on. Web services, through their Application Programming Interfaces (APIs), increasingly represent critical business resources that contribute,...
Tags: ucaas, SaaS, cloud adoption, cloud migration, cloud computing, cloud, digital transformation, information technology, enterprise WAN, network management, enterprise monitoring, network monitoring, HTTP monitoring, API monitoring, API, HTTP, enterprise IT, network performance monitoring
Fifty-four percent of office workers say they’d leave their job for one that offers flexible work time, according to a recent Gallup poll. What’s more, Gallup found that those who work remotely 60 percent to 80 percent of the time (ie. three to four days in a five-day work week) feel that they are more fully engaged with their managers...
Tags: Gallup poll, virtual organization, decentralization, cloud computing, enterprise IT, enterprise WAN, enterprise, work from home, remote workforce, remote office, remote workers, remote work, network monitoring, network performance monitoring
As more and more enterprise workflows migrate to cloud, so go the enterprise jobs, according to data culled by staffing website Indeed.com. The findings show that over the past half decade, the number of inquiries and postings for jobs related to cloud computing have been on a steady uptick, with some cloud-related salaries rising in tandem. From October 2018 to...
Tags: network performance monitoring, network monitoring, network management, LAN, WAN, enterprise WAN, enterprise networking, enterprise network, enterprise IT, SaaS, cloud adoption, cloud migration, cloud transformation, cloud IT, cloud jobs, cloud computing
It’s no secret that cloud and SaaS apps are fundamentally changing the game for enterprise IT. While these teams used to own and control the bulk of their hardware-based, legacy workflows, the move to the cloud has empowered IT to offload a lot of their hardware altogether. Best of all, SaaS apps can be launched “as-a-service” in just a few...
Tags: enterprise, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, application performance monitoring, application monitoring, apps, applications, software as a service, software, SaaS, cloud computing, network performance monitoring
As 2019 comes to a close, 66 percent of companies embraced remote work, and for good reason: When businesses don’t have to gather all of their staff at HQ every day, bosses can broaden their search for talent beyond who is available locally, while giving employees more control of where and when they work, which has been proven to pay...
Tags: network performance monitoring, network technology, unified communications, ucaas, software as a service, SaaS, enterprise IT, network management, network monitoring, tips, remote workforce, remote work
At this rate, the term ‘transformation’ may feel a little tired in the context of enterprise IT and networking, as industry forecasts have been anticipating transformative changes to networking operations for the better part of the last decade. But there are a number of truly transformational initiatives gaining steam across the enterprise space that will be a top priority for...
Tags: AWS, Amazon Web Services, Amazon, network monitoring, network performance monitoring, network management, internet transformation, cloud transformation, SaaS transformation, SaaS, digital transformation, cloud computing
From the onslaught of SaaS, to the widespread adoption of cloud, to leveraging the Internet to connect stakeholders across the WAN, there are no lack of special projects that IT has to manage at any given time. In the midst of steering transformations like SD-WAN and DIA adoption, teams need to also execute on their day-to-day marching orders of ensuring...
Tags: network bandwidth, bandwidth, network capacity, network monitoring and diagnostics, network monitoring, network performance, network management, apps, application management, SaaS, cloud computing, network performance monitoring
As expected, early tallies are showing that Americans broke spending records across the board over the Thanksgiving weekend, with Black Friday and Cyber Monday sales exceeding industry analysts’ best estimates. That said, when digging into the data, it paints a somewhat mixed picture for the industry at large, as where and how consumers spent this past weekend marked an interesting...
Tags: retail networks, enterprise network monitoring, network monitoring, holiday shopping, brick and mortar, online store, ecommerce, online shopping, retail transformation, digital transformation, retain, cyber monday, black friday
As heated as the “streaming wars” already were between cable-killing pioneers like Netflix, Amazon and Hulu, a pair of new streamers are making a late entrance into the fray, backed by billions of investment dollars and some of the largest brand recognition of this or any industry. Disney+ and Apple TV+ both launched over the past two weeks, following what...
Tags: cloud computing, cloud, enterprise networks, network management, network performance monitoring, network monitoring, Apple TV plus, Apple TV, Apple, Disney plus, Disney, streaming wars, streaming
Ensuring that enterprise IT teams have comprehensive visibility across their app and network landscape has never been more critical. After all, enterprise network footprints are rapidly decentralizing as a wealth of cloud and SaaS solutions make the ability to support a distributed workforce possible. But most enterprise IT teams remain centralized and require cloud and SaaS tools of their own...
Tags: direct to internet, DIA, enterprises, enterprise networks, network management, network performance monitoring, network monitoring, NetFlow
While SD-WAN has been trending in the enterprise IT space for a few years now, there’s been little official consensus on what these solutions should encompass, let alone what defines a “best-of-breed” SD-WAN. Sure, the label SD-WAN has been marketed publicly by many providers, but in lieu of a standard that defines what exactly these tools should deliver, customers may...
Tags: network performance monitoring, network monitoring, enterprise networks, enterprise WAN, networking technology, industry standards, MEF, software define networking, WAN, SD WAN
According to a recent survey that looked at the number of devices students are using to access the Internet on campus, 61 percent of students are using tablets, 27 percent are using smartwatches and 25 percent are using gaming consoles – all on top of the laptops used by virtually every member of the campus community, not to mention the...
Tags: apps, app monitoring, SaaS monitoring, SaaS apps, SaaS, cloud computing, network performance monitoring, network monitoring, campus WAN, campus network
With internet connectivity playing such a pivotal role in business, enterprises can’t afford to accept less-than-stellar performance from the ISPs they partner with. Doing so would set the whole business up for failure – and could paint enterprise IT in a bad light when they might not be at fault for poor performance, despite what the users they support might...
Tags: SLA, service level agreement, performance monitoring, network monitoring, network performance monitoring, cloud computing, cloud provider, internet service provider, ISP
Enterprise networks are getting faster and more efficient by the day. But while technology seems to evolve and advance at a breakneck pace these days, the humans in charge of managing new tech aren’t always able to keep up. That’s one of the main takeaways of a recent report from the Uptime Institute, which surveyed thousands of IT pros and...
Tags: cloud computing, cloud, network performance monitoring, network monitoring, developers, human error, data center
The days are getting shorter and the nights colder, which means year-end prediction season is upon us again. As 2019 comes to a close, businesses across industries have had to reckon with significant changes driven by digital transformation and a greater reliance on connected technologies to drive business success. But as fast and furious as the rate of change may...
Tags: edge computing, edge, big data and analytics, BDA, big data, CTO, CIO, network monitoring, cloud migration, cloud, cloud computing, SaaS, enterprise technology, enterprise WAN, enterprise IT, 2020 predictions, 2020
Lately, we’ve been on a roll with delivering platform updates that help successfully position our enterprise customers for a future where their WAN footprint will be more expansive and decentralized than ever before. From a slew of forward-looking DNS enhancements to completing our SOC 2 Type 2 certification, we’ve been proactive in adding features that give AppNeta customers a similarly...
Tags: network management, enterprise IT, WAN, LAN, network security, network performance monitoring, network monitoring, authentication, security authentication
Supply chain automation, multichannel strategies separating retail winners from losers
by
Paul Davenport
on
Another week, another round of mixed-messages for the retail sector, as a string of recent news continues to paint a fuzzy picture for the future of the industry as it reckons with digital transformation. First up was a report from Best Buy that delivered about as mixed a message as market watchers could imagine. While the brand’s latest earnings report,...
Tags: network performance monitoring, network monitoring, innovation, digital transformation, retail, supply chain, automation
We recently discussed how educators in Florida are spearheading a revolutionary telehealth initiative to connect students living with the trauma of last year’s Hurricane Michael – the first Category 5 storm to make landfall in almost three decades – with mental health professionals in schools. But as the southeastern US reckons with the fallout of another monster storm in the...
Tags: network performance monitoring, network monitoring, digital transformation, hospital tech, hospital technology, telehealth, hurricane, hurricane dorian
According to recent data from analyst firm Atos, banks can increase their operating profits by 30 percent through 2020 by embracing more digital workflows. In particular, hybrid cloud is proving to be the preferred avenue for digital transformation in the finance world, as hybrid helps level the playing field between traditional banks and a slew of digital disruptors. When discussing...
Tags: enterprise WAN, network performance monitoring, network monitoring, financial services, banks, finace, cloud computing, hybrid cloud
The start of the school year can be daunting under any circumstances. But for students in Northwest Florida, this fall marks the one-year anniversary of Hurricane Michael, one of the most damaging hurricanes on record and the first Category 5 to reach the U.S. mainland since 1992. For many in this corner of the state, memories of the Michael are...
Tags: hurricane michael, network performance monitoring, network monitoring, cloud computing, telehealth connectivity, academic network, school network, telehealth, digital transformation
According to a survey of Netflix subscribers conducted back in the summer of 2017, almost 40 percent of respondents admitted to streaming from the platform while on the job. Two years later, streaming in general has never been more popular, and a rash of Netflix competitors are about to launch, flooding workers with distracting content they can binge on the...
Tags: Amazon streaming, Amazon, enterprise IT, enterprise networks, network performance monitoring, network monitoring, streaming at work, streaming video, streaming, Netflix, Disney, Disney plus
We’ve quietly been releasing more features for DNS monitoring in AppNeta Performance Manager and it’s about time we talked about all of them in one place. Survival of the fastest DNS is built around the fastest responses, but AppNeta allows you to monitor every server and every response to ensure that a single quick response is not masking deeper issues...
Tags: enterprise IT, enterprise WAN, enterprise network monitoring, network performance monitoring, network monitoring, domain name server, domain name system, DNS, DNS monitoring
In Boston and other coastal tech hubs, the booming startup culture has been a boon when it comes to amping up the economy and attracting new residents, but something of a burden where factors like traffic and mass transit are concerned. As a result, leaders in Massachusetts have come up with a potential solution to some of their traffic woes:...
Tags: work from home, vermont, tokyo, telecommuting, remote work, remote office, network monitoring, network performance monitoring, Boston
Think remote work is just a passing fad? Take a look at the businesses popping up in support of the concept, and you might be convinced otherwise. Take, for example, Pizzatime, a new service from digital agency Planetary that organizes virtual pizza parties for teams collaborating from multiple branch locations. Leveraging Slack, the tool takes orders from each team member...
Tags: work from home, ucaas, SaaS, remote work, remote office, remote location monitoring, network performance monitoring, network monitoring, distributed enterprise, developers, decentralized business, communication apps
According to a recent Salesforce report, 71 percent of enterprise IT teams are transforming from “a technology-providing cost center to a value-based service brokerage.” What does that mean exactly? For starters, the IT department of the past was very much a reactionary operation. That’s not to say that IT teams were always playing catch up, but actually the opposite: The...
Tags: web apps, web applications, SaaS, network performance monitoring, network monitoring, enterprise network monitoring, enterprise IT, cloud computing, cloud
According to the latest figures from the Commerce Department, online shopping has overtaken grocery stores and restaurants in terms of retail market share to become the second largest category in this sector, trailing only vehicle and auto parts sales in the United States as of this June. As to be expected, a great deal of the surge in popularity for...
Tags: retail, online shopping, omnichannel, network performance monitoring, network monitoring, multichannel retail, multichannel, mobile shopping, Amazon
Slack vs. Teams: Latest tech “arms race” centers on enterprise communications tools
by
Paul Davenport
on
Since the earliest days of Silicon Valley, competing tech companies have always been engaged in a virtual arms race for loyal users. Whether it’s PC versus Mac, or AWS versus Azure, there always seem to be at least two dueling behemoths involved whenever a new technology takes the scene. As we’ve covered in recent posts, communication software seems to be...
Tags: ucaas, teams, Slack, network performance monitoring, network monitoring, Microsoft Teams, Microsoft, messaging apps, communication apps, cloud, applications
Streaming on the job: Netflix Hangouts attempts, but fails, to mask video streams
by
Paul Davenport
on
Jealous that you’re missing out on the watercooler chatter surrounding Season 3 of Stranger Things? A new Chrome extension aims to have you covered. Netflix Hangouts is the latest in a long line of programs designed to help workers leverage their office networks for less-than-business-critical activities. The program creates what looks like a standard four-person video conference -- a communication...
Tags: enterprise network monitoring, Netflix, Netflix hangouts, network monitoring, network performance, network performance monitoring, network speed, office culture, remote office monitoring, streaming video
We’ve recently touched upon how digital transformation has been making a serious impact across industries, from the previously cloud-averse financial sector down to the assembly line. Retail, however, is one industry that’s perhaps felt the burn (and the boon, ie. Amazon, WalMart, Wayfair) of digital transformation more than any other. But while retailers have been credited with evolving in response...
Tags: digital transformation, network monitoring, network performance monitoring, retail digital transformation, retail networks, retail transformation
Between The Master’s and The Women’s World Cup, sports fans have had a lot of mid-day distractions lately. And while it’s not a sport in the traditional sense, the impending Democratic presidential debates present yet another heated competition that is likely to have many office workers switching back-and-forth between live streams over the coming months. Mixing work and politics is...
Tags: 2020 election, cloud computing, democratic debate, enterprise IT, enterprise network, network monitoring, network performance monitoring, presidential debate, streaming video
When it comes to working in tech, being in the “right zipcode” is no longer the barrier to entry that it was in years past, a report from CompTIA suggests. In the company’s Tech on the Move survey, 78 percent of tech workers polled would consider leaving their current city for a new tech job, with affordability (60 percent) and...
Tags: branch office, cloud, cloud computing, network monitoring, network monitoring tools, network performance monitoring, remote locations, remote work, remote workers, tech workers
According to our 2019 State of Enterprise IT report, “brand damage” is one of the biggest impacts of poor end-user experience. If you needed an example of what this looks like in action, look no further than Target’s recent string of bad luck and the ensuing social media fallout. On Sunday, June 16th, the company experienced an outage that impacted...
Tags: network monitoring, network outage, outage, retail, retail monitoring, social media
Reports show that only a third of cloud migrations are being executed successfully
by
Paul Davenport
on
A recent Accenture survey of enterprise tech pros found that only one third of companies that have undergone cloud migration are reaping the expected results. The report, which received feedback from roughly 200 IT pros, emphasizes a “tale as old as time” about adopting any kind of new technology or workflow: Expectations can quickly get inflated when they aren’t rooted...
Tags: cloud adoption, cloud computing, cloud migration, data, data storage, enterprise IT, network monitoring, network performance monitoring, networking hardware
When the European Union’s General Data Protection Regulation (GDPR) went live a year ago, companies across the globe were bracing for the sky to fall. And while there were certainly some headline-grabbing fines for noncompliance (most notably, Google’s almost 50 million Euro hit this past January related to “forced consent”), the mandate’s first year was far less “doom and gloom”...
Tags: cloud, cloud computing, compliance, EU, European Union, GDPR, General Data Protection Regulation, network monitoring, network performance monitoring, regulatory technology
According to a recent report from Gartner, anywhere from 20 to 50 percent of enterprise app spending takes place “in the shadows” -- that is, without the knowledge of enterprise IT, and potentially in violation of network policies. Known as “Shadow IT,” the rogue use of apps that leverage WAN capacity has exploded alongside the widespread adoption of SaaS for...
Tags: applications, cloud computing, enterprise IT, network monitoring, network performance monitoring, SaaS, shadow IT, WAN, web apps
Fostering a happy and effective work culture isn’t about following fads. In the 8-plus years since AppNeta was founded, tech companies like ours have been known to deploy lots of gimmicks to attract the best talent, which may be a flashy-enough sell to get interested workers through the door, but not enough to build a team for the long haul....
Tags: family first, best office, best workplaces, Inc 5000, Inc Best Workplaces 2019, network monitoring, network performance monitoring, office culture
ECMP is a routing technique that allows traffic sharing the same source and destination to be distributed through multiple network paths of equal cost. This involves leveraging routing metric calculations with hash algorithms to determine which available “next-hop” routers can be leveraged at the same price point to deliver traffic from one flow to its destination. In simplest terms, ECMP...
Tags: ECMP, network monitoring, DNS
While consensus over what digital transformation actually means still appears to elude many members of the C-Suite, enterprise investment into the concept has never been higher, according to a recent report from IDC. Across virtually every industry and sector, total spending on digital transformation will jump roughly 18 percent in 2019 to a new high-water mark of $1.18 trillion. Gearing...
Tags: cloud, cloud computing, digital transformation, finance, industrial IoT, industry 4.0, IoT, manufacturing, network monitoring, network performance, network performance monitoring, tech industry
Network monitoring solutions, by design, should help bring clarity into your management stack. Armed with this clarity, your team can start taking rote tasks out of your day-to-day to help streamline network management from the ground up. Every convenience we can provide -- no matter the scale -- to help speed up deployment or make AppNeta Performance Manager easier to...
Tags: AppNeta Performance Manager, cloud, cloud computing, network monitoring, network performance monitoring, SaaS, SaaS scripts, templates
In an age when “appointment television” is a nearly-dead concept (outside of Game of Thrones at least), people still go out of their way to make sure they catch their favorite team or player live. We’ve seen it firsthand here at AppNeta. Take the latest Masters Tournament: Ahead of Tiger Woods taking home his first title trophy in over a...
Tags: cloud, cloud computing, cloud monitoring, network, network capacity, network monitoring, network performance, network performance monitoring, sports streaming, streaming, streaming services
What is digital transformation, exactly? If you ask senior enterprise leaders who took part in a recent report from CompleteSpectrum, you’ll be hard pressed to get a straight answer. According to the study, which polled 300 members of leadership teams at companies with between $15 million and $200 million in annual revenue, 94 percent said that digital transformation was a...
Tags: cloud computing, digital transformation, enterprise, enterprise leaders, network management, network monitoring, network performance monitoring
According to the Cloud Adoption and Risk Report 2019 from McAfee, cloud usage grew 15 percent last year, establishing a new high-water mark for enterprise adoption. The average enterprise now employs roughly 1,935 cloud apps, with business applications (ie. Google Drive, Office 365 or Salesforce) accounting for 70 percent of total cloud services. (This may seem high, but McAfee likely...
Tags: cloud era, cloud networking, mean time to innocence, mean time to resolution, MTTI, MTTR, network management, network monitoring, network performance monitoring
Buckle up, IT pros, and move over SDN: Intent-based networking (IBN) is the latest approach to network management that’s buzzing in the enterprise space. While this acronym may not be as familiar as others that have come to define IT ops and digital transformation (think SD-WAN and SaaS), it’s not actually an entirely new approach. In fact, IBN shares a...
Tags: cloud computing, IBN, intent based networking, network monitoring, network performance monitoring, networking technology, SDN, SDWAN, software defined networking
A new report from EMA, a leading IT and data management research group, found that roughly 75 percent of network managers polled think their network performance monitoring (NPM) tools are “insufficient” when it comes to the public cloud. Barely a quarter of those polled believe the tools they currently use fully address their monitoring needs where cloud monitoring is concerned,...
Tags: cloud computing, hybrid cloud, network management, network monitoring, network performance, network performance monitoring, public cloud, SaaS, SaaS monitoring
Enterprise IT and network ops teams may not appear to have much in common with the names on your NCAA March Madness bracket. But in both arenas, teams need to be masters of strategy, cooperation, and fast thinking in order to succeed. That’s because just like college basketball, network monitoring and management requires having both a strong offense and defense....
Tags: cloud, DIA, march madness, network monitoring, network performance, network performance monitoring, SD WAN
The World Wide Web turned 30 years old this month, and like any Millennial entering their third decade, there were plenty of cringeworthy moments along the way. While the growth of widespread connectivity has undoubtedly helped change our day-to-day reality since it was invented in 1989, even the Web’s “parents” are uneasy about some of the changes. In an open...
Tags: direct internet access, happy birthday www, internet, network, network monitoring, network performance, web, world wide web
It’s a foregone conclusion that the future of enterprise business rests in the cloud. This is especially true when considering what a huge role cloud migration has played within the enterprise space over just the past few years: Spending on cloud computing has grown at 4.5 times the rate of IT spending since 2009, and is expected to grow at...
Tags: cloud adoption, cloud computing, cloud infrastructure, cloud migration, enterprise IT, IT, network monitoring, network performance, network performance monitoring, SaaS, SaaS applications
Network Visibility Isn’t the End Goal
by
Joe Michalowski
on
The day security and monitoring appliances were added to network infrastructure was the day that visibility became a major IT concern. However, IT complexity has grown exponentially in recent years, making network visibility a bit of a buzzword. Perhaps the biggest reason is the widespread shift to cloud computing. Cisco research found that by 2019, 89% of workloads will be...
Tags: end user experience, network monitoring, network visibility
IoT is Pushing Us to the Edge, Literally
by
Lea Rabinowitz
on
Imagine an Internet of Things (IoT)-enabled smart shoe that has the capability for workers to send or receive alerts while working in dangerous areas. The possibilities are just incredible. What we once dreamed of as future technology is now at our fingertips to create opportunities across workplaces and at home. As we see a proliferation of IoT devices, it’s time...
Tags: edge computing, IoT, network monitoring
Unpatched Routers Play Host to Huge New Botnet
by
Andrew Sanders
on
The next internet-crashing botnet is slowly starting to wake up. Since late December, a botnet known as Satori has been infecting new endpoints and generally showing the signs of a disaster waiting to happen. How should you brace yourself for the next large-scale DDoS attack? A Dormant Botnet Reawakens The last time we saw the Satori botnet was in 2016—back...
Tags: botnets, IoT, malware, network monitoring
What's Under the Hood? What the Best Network Monitoring Tools Have in Common
by
Christine Cignoli
on
From LAN to WAN, WiFi to VoIP, network monitoring is now critical for companies to get the most from their IT infrastructure. The network monitoring market is set to spike as more companies spend IT budget on tools that help keep tabs on network performance. But what really makes the difference? What do the best network monitoring tools have in...
Tags: end user experience monitoring, monitoring technology, network monitoring
Too many software alerts can cause IT teams a lot of annoyance. Though they’re designed to be useful and prevent bigger problems, alerts from multiple systems can easily overload IT inboxes. We hear from customers that they want to use alerting more proactively, rather than continually just reacting to alerts that aren’t all urgent or even necessary. Alert chatter happens...
Tags: alerts, application monitoring, AppNeta Performance Manager, network monitoring
WiFi Networks, SaaS Providers and the Challenges They Bring IT
by
Christine Cignoli
on
The cloud/SaaS honeymoon usually ends pretty quickly for IT teams supporting various cloud and SaaS applications. The loss of control over SaaS apps can be a surprise for IT, even as it also frees up time. IT team members are now at the mercy of SaaS application providers, which decide when upgrades will happen and when maintenance windows and planned...
As part of the sales engineering team here at AppNeta, I see a lot of enterprise networks in action. We solved one interesting mystery recently. I was working with a customer on a proof of concept for our monitoring solution (AppNeta Performance Manager). On February 6, they were unable to attend a call we had set up, due to a...
Tags: AppNeta Performance Manager, MPLS, network monitoring, WAN
Back to Basics: How Well Do You Know Your Network?
by
Joe Michalowski
on
How many businesses can say their employees never think twice about technology in the workplace? It’s a question we looked at late last year as end-user experiences become increasingly important for workplace productivity. But unfortunately, business applications of all kinds experience performance hits on a daily basis. As a result, we’ve seen the market for end-user experience monitoring grow significantly...
Tags: end user experience, network monitoring, network technology
Why Traditional Network Monitoring Tools Didn't Cut It for National Instruments
by
Christine Cignoli
on
Supplier of test, measurement and control solutions Used by engineers and scientists Headquartered in Austin, TX 35,000 global customers; annual revenue of $1.23 billion NI’s Network and Application Challenges The IT networking team at National Instruments ensures the network paths for users are optimized and can handle the traffic between offices and the outside world. They’d been experiencing performance issues...
Tags: AppNeta Performance Manager, case study, network monitoring
Disbelief is a common theme in our demo process with potential customers. When we use AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta only showing them 46 Mbps? The...
Tags: bandwidth, capacity, end user experience, SaaS, Workday, Office 365, network monitoring, network performance, network performance monitoring, enterprise IT, SaaS performance, apps, applications, application monitoring
Traceroute is a basic network investigation tool that every IT professional has used for simple network troubleshooting. It tracks the path of an IP network packet from source to destination by sending packets marked with a TTL value (or hop count) that increments for each transmission. It can give you a rough idea of the route from the user to...
The 5 Most Important Metrics of End-User Experience Monitoring
by
Joe Michalowski
on
Technology is becoming increasingly commoditized as consumerization of IT permeates all industries. Now, business leaders are turning to customer experience to help differentiate them from competitors. But even as so much attention is paid to the customer experience, there’s another experience that is often overlooked—the internal end-user experience. At the same time end-user experience is becoming front-and-center, cloud-based applications are...
Tags: end user experience, end user experience monitoring, network monitoring
IT teams deploy VPNs to create a secure, private connection over the internet. The VPN is an essential technology in connecting employees to corporate apps when they’re not at the main campus. As remote and branch offices have grown, so has VPN availability and selection. This means that VPN performance is particularly important for employees at remote and branch offices,...
Tags: network monitoring, VPN
Are Your End Users Haunted by Ghosts?
by
Joe Michalowski
on
No, that’s not a question for superstitious IT leaders. We’re talking about application performance ghost issues—the bane of IT’s existence. Ghost issues are the ones that come up intermittently to degrade end-user experience, but are often impossible to reproduce, identify and fix. Your IT team might be a great group of problem solvers, but application architectures are getting more complicated,...
Tags: end user experience monitoring, network monitoring, remote location monitoring
IT Jobs of the Future
by
Christine Cignoli
on
This week, Packet Pushers has some excellent guidance around avoiding short-term networking fixes for application issues—or, as they call them, “stupid network tricks.” The way to avoid those tricks, they say, is to get ahead of the problem by involving IT at the outset of every project. Instead of IT being a place to put blame and fight fires, they...
Tags: IT jobs, network monitoring, SD WAN
Download PathTest, our network capacity testing tool, for free! What is PathTest? PathTest is a free IP-based network capacity testing tool designed with flexibility and accuracy in mind. It allows you to determine the maximum capacity between any two IP-addressable network endpoints using precision packet-flooding techniques to fill up the network delivery path to its absolute maximum capacity. PathTest is...
Tags: Free tools, network capacity, network metrics, network monitoring, PathView
Weekly Packet: Ghosts, Ghouls and Graveyards
by
Christine Cignoli
on
It’s Halloween weekend! Do you have any ghost issues in your IT infrastructure? Those are the ones that are hard or impossible to reproduce, and usually take the most time to find and fix. Performance monitoring will help you sweep those lurkers right out the door, so you won’t be scared to walk the data center aisles alone. IT teams...
The latest in mobile operating systems from Apple—iOS 10—hit virtual update shelves today. What it means for consumers is clear: new features as well as updated core apps like Maps and Messaging. What it means for wireless networks in your office is a different story. The Lowdown on the Update Weighing in at over 1GB, the update will send ripples...
Tags: Apple iOS update, FlowView, network monitoring, network traffic, WIFI
Top 3 Challenges for Today's Network Engineer? Performance, Performance, Performance
by
Team AppNeta
on
The job of a network engineer or network administrator is to solve problems, everything from backups and cables to firewalls and viruses. All of these tasks are related to moving data across the network in an optimal and efficient manner so that users can do the work that drives the business. Every network engineer’s job is different, but one thing...
Can Your Network Successfully Deploy Video Conferencing Sessions?
by
Team AppNeta
on
Video conferencing is increasingly a part of daily office life. Ad-hoc meeting software like Google Hangouts, HipChat, Slack and Skype have popularized virtual face-to-face meetings. But formal meetings with entry codes like GoToMeeting and WebEx are often relied on for marketing webinars or sales demos. Regardless of purpose, video conferencing has evolved over the years from multi-screen hardware deployments to...
Tags: application deployment, network monitoring, video conferencing
Rate Limiting Detection: Bandwidth and Latency
by
Team AppNeta
on
Ever wonder if your “ISP is giving you the bandwidth” you are paying for? Do you think your download speeds are different at different times of day? If so, you might want to detect and measure the rate limiting on your network. What is Rate Limiting? Network rate limiting is used to limit the amount of traffic on a network....
Tags: bandwidth, latency, monitoring technology, NPM, network performance monitoring, network performance management, application monitoring, enterprise IT, enterprise network, network monitoring
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