The Latest in Performance Monitoring and End-User Experience
Browsing posts tagged with: monitoring technology
What’s Under the Hood? What the Best Network Monitoring Tools Have in Common
March 1, 2018 by
Christine Cignoli
Networking Technology, Performance Monitoring
From LAN to WAN, WiFi to VoIP, network monitoring is now critical for companies to get the most from their IT infrastructure. The network monitoring market is set to spike as more companies spend IT budget on tools that help keep tabs on network performance. But what really makes the difference? What do the best…Continue reading
How to Choose a Cloud Provider
February 7, 2017 by
Alec Pinkham
Cloud Computing, Industry Insights, Performance Monitoring
When choosing a cloud provider, you can look at brand recognition, security and storage features and other items. But cloud providers depend on networks just like the rest of us, and they’re not all created or configured equal. In general, for those considering the cloud, it’s important to match up the location of your end…Continue reading
Artificial Intelligence Grows, with the Help of Human Intelligence
October 26, 2016 by
Christine Cignoli
Artificial intelligence has dominated many IT headlines this year. One theory on why AI is taking off now is that its predictive capabilities are becoming popular in this data-driven world. It’s getting better and more business-worthy, too. Salesforce recently announced Einstein, an AI addition to its product that promises customer personalization via machine learning. The…Continue reading
Weekly Packet: IT Gets Busier, Downtime Gets Pricier
September 16, 2016 by
Christine Cignoli
Industry Insights, Networking Technology
Welcome to Friday, and may yours be pleasant and relaxed, even in light of this piece of news: IT may need to add User Awareness and Adoption as something to consider along with the rest of its big to-do list, according to a recent Nemertes Research webinar based on its research. The “UAA” acronym refers…Continue reading
Improve Mean Time to Happiness
August 23, 2016 by
Christine Cignoli
Modern IT metrics encompass a lot of measurements, from throughput and latency to capacity and error rates. In a complicated technology world, the question of which metrics to track has gotten more complicated too. It’s just one more challenge in a challenging IT environment. And businesses and their IT teams can’t spend all their time…Continue reading
All About the Metrics: Part 2, Network Metrics
August 10, 2016 by
Christine Cignoli
The modern IT network encounters a lot of twists and turns on its way to high performance and user satisfaction. The humble network, which for a long time was fairly straightforward, is now a complicated infrastructure component that requires careful management and monitoring. Private and public network topologies are much more diverse these days, so…Continue reading
Leaving Legacy IT Behind
July 27, 2016 by
Christine Cignoli
The idea of eliminating silos in IT has been a hot topic in the past few years, as virtualization has removed the traditional separations between technologies and teams in the data center. This intersection of people and technology comes with some struggle, as IT teams adapt their jobs, processes and tools to the demanding modern…Continue reading
Take the Mystery Out of SLAs
July 25, 2016 by
Christine Cignoli
A service-level agreement sounds suspiciously like paperwork, which, to me anyway, sounds either boring or easy to ignore, or both. But service-level agreements (SLAs) can’t be ignored. This particular form of paperwork comes in many flavors, and affects IT in some important ways. Generally, an SLA stands as a reminder and guarantee of what a…Continue reading
Top 5 Salesforce Performance Problems
July 9, 2016 by
Sean Armstrong
Networking Technology, Performance Monitoring
Salesforce is a heavyweight in the SaaS market, and Salesforce problems can affect thousands of users. Salesforce has an online status dashboard that many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However, trust.salesforce.com is really just an internal dashboard Salesforce set up so you can check…Continue reading
Top Three Impacts of SaaS on IT Departments
June 30, 2015 by
Sean Armstrong
Once found mostly in small- and medium-sized business environments, software as a service (SaaS) has now established itself firmly as the preferred solution for new software deployment in the enterprise. Concerns about security and control have been overshadowed by the low entry cost and fast ramp-up of SaaS solutions compared with in-house deployments. Marketing no…Continue reading