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Archive of posts with tag 'legacy IT'

Embracing the digital workplace is top priority for any tech-driven organization—and in a world dominated by smartphones, social media and always-on connected devices, “tech-driven” covers almost any company looking to stay competitive. The challenge is creating an end-user experience that leads to digital solutions. According to CMS Wire, “the heart of every successful digital workplace is a great, engaging experience,...

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Tags: end user experience, end user experience monitoring, legacy IT

Recharge, Reset, Reconfigure
by Christine Cignoli on

As summertime approaches here on the east coast, we’re dreaming of time away from work to recharge. How much of your daily work in IT can be automated while you’re away from the office? This recent IT Pro piece notes that we all tend toward keeping the status quo, even if it’s clear it’s not working well. IT, still, is...

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Tags: cloud pricing, data center, legacy IT

How to Bring Your Call Center Into the 21st Century
by Joe Michalowski on

 What’s the end goal of digital transformation? You’re updating business processes and internal applications, but for most business leaders, the ultimate focus is becoming more agile to meet the changing demands of customers. Unfortunately, legacy-laden call centers are often lost in the mix, or are low on the digital transformation priority list. The problem is that call centers are seen...

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Tags: call center, cloud applications, legacy IT

Is On-Premises Infrastructure Obsolete?
by Joe Michalowski on

Have you ever had the feeling of Silicon Valley envy? Think of a company like Airbnb experiencing exponential growth by making the most of AWS cloud computing. It would be nice if we could all just leave our legacy-laden on-premises data centers behind and go all-in on the cloud. Traditional businesses are moving more and more workloads to the cloud,...

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Tags: hybrid cloud, legacy IT, on premises applications

Cloud Deployment: Slow and Thoughtful Wins the Race
by Christine Cignoli on

This recent research on cloud computing from the Register delves a little deeper than many of the “We’re all adopting cloud!” surveys we’ve seen. They found that meaningful cloud adoption and the idea of the cloud-first enterprise are still not reality for many businesses. The Register’s stats also show a more gradual cloud deployment trend over the past five years,...

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Tags: cloud adoption, legacy IT

For those of us who’ve worked in IT for a long time, we know disruptive change when we see it. And cloud and SaaS have brought about the biggest change for IT teams we’ve seen in many years. These trends have turned traditional IT on its head, and that includes the way IT researches, chooses, purchases and then supports the...

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Tags: cloud monitoring, legacy IT, SaaS applications

IT’s Got the Networking Blues
by Christine Cignoli on

Happy New Year! We’ve found some interesting news and analysis to kick off 2017. First, networking woes certainly haven’t disappeared. This CIO Insight story and accompanying survey data from networking professionals reflects some crucial concerns for IT networking teams today. For nearly three-quarters of respondents, network changes repeatedly cause performance issues, and 66% say that their network monitoring solution predicts...

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Tags: cloud adoption, legacy IT, network performance monitoring

Weekly Packet: Sometimes Technology Throws a Curveball
by Christine Cignoli on

It was a rough week for Samsung and its combusting phones. This piece breaks down the supply chain issues facing global manufacturers like Samsung. It comes down to visibility—there are so many moving parts in building a product like a smartphone that it can seem nearly impossible to see every step of the process. We know something about visibility in...

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Tags: cloud providers, legacy IT

Leaving Legacy IT Behind
by Christine Cignoli on

The idea of eliminating silos in IT has been a hot topic in the past few years, as virtualization has removed the traditional separations between technologies and teams in the data center. This intersection of people and technology comes with some struggle, as IT teams adapt their jobs, processes and tools to the demanding modern IT world. Silos aren’t easy...

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Tags: business critical applications, legacy IT, monitoring technology

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