Archive of posts: 'enterprise IT' tag

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While leaders at many big banks and financial companies have been staunch about their desire to return to the office, American Express is bucking the trend by offering their more than 63,000 employees a three-tiered hybrid work option that hinges on worker choice. Dubbed Amex Flex, the new work model will offer hybrid, onsite, and fully virtual work options to...

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Tags: enterprise IT, network monitoring, network management, network performance monitoring, back to office, future of work, onsite work, virtual work, fully virtual, flex work, work from anywhere, work from home, Citigroup, Goldman Sachs, JPMorgan, American Express, Amex Flex, Amex, financial services, finance tech, fintech, finance

Businesses continue struggling to define a clear back-to-office strategy as both a prolonged pandemic and a major shift in attitudes toward office work have forced employers big and small to accommodate hybrid, work-from-anywhere schedules. On the big end of the equation is Amazon, who this week shifted their office return plans yet again by abandoning the January 2022 deadline for...

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Tags: enterprise cloud, enterprise network, enterprise IT, enterprise, network performance monitoring, network monitoring, network management, flexible work, future of work, google, facebook, twitter, hybrid office, remote work, hybrid work, work from anywhere, work from home, amazon

This episode marks the third and final installment of a conversation with AppNeta’s Chief Customer Officer Adam Edwards and Director of Global Alliances John Tewfik around optimizing network management for Hybrid Work. In this chat, Adam and John have marching orders for IT and a specific IT checklist that outlines how teams can both expand their effectiveness and visibility while...

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Tags: tech podcast, checklist, podcast, wfa, wfh, work from anywhere, work from home, shadow IT, BYOD, SLA, network architecture, infrastructure, ucaas, saas, cloud, end user experience, end user, network performance monitoring, network monitoring, network management, network operations, enterprise IT, enterprise network, hospitality, microsoft teams, hybrid office, hybrid work

The 2021 AppNeta Hackathon kicks off!
by Tanya Blinova on

Hackathon: An intensive, software-centric ideation, prototyping and presentation challenge on known or unknown problems or opportunities. In our drive to capture and deliver complete network visibility, we always encourage our engineers to abandon their assumptions and take a stab at something new. At no other time is this more on display than during our annual AppNeta Hackathon, where we challenge...

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Tags: design, developer, enterprise IT, network performance monitoring, network management, network monitoring, engineering jobs, engineering, challenge, prize, contest, code, engineers, coding, hack, hackathon

In this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik—featuring excerpts from their recent webcast on Hybrid Work Optimization—we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies...

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Tags: Stories From The Wire, podcast, network performance monitoring, enterprise network, enterprise IT, Microsoft Teams, remote monitoring, remote work, network performance, network monitoring, network management, work from anywhere, cloud computing, hybrid work, work from home, wfh, privacy, zero trust, trust, cybersecurity, security

Recently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world....

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Tags: VPN, VDI, work from home, network monitoring, network performance monitoring, network management, enterprise IT, cloud computing, work from anywhere, work from home, remote work, hybrid work

We’ve all likely had consumer-side experiences with poor contact center performance, especially as the pandemic pushed many of us to rely more than ever on new purchasing channels. But according to market intelligence from GEP, contact centers witnessed an increase of 300% more calls than usual during the early stages of the pandemic. We’ve invited Technical Account Manager (and at...

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Tags: Stories From The Wire, remote workforce, remote work, WIFI, WAN, network monitoring, network performance monitoring, network management, collaboration, UC, ucaas, voip, video, voice, wfa, work from anywhere, work from home, wfh, enterprise IT, call center, contact center, podcast

As we near the close of summer 2021, what digital transformations that took place in the home last fall to support remote work (and remote learning) will stick around as we kick off a new school year? According to recent data, workers that had been jockeying for their share of internet capacity at home throughout the pandemic will likely have...

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Tags: network admin, IT admin, IT ops, remote IT, network management, network performance monitoring, zero trust, SASE, WAN, SDWAN, edge network, enterprise IT, cloud computing, hybrid work, remote work, work from anywhere, work from home, wfh, back to school, podcast

The short-term future of work continues to remain foggy, as major tech companies waver on their office return plans in the face of resistance from workers and an inconsistent pandemic recovery. Fortunately for those working in tech, a new survey from Protocol Workplace found that overall, employers and employees are aligned in their workplace attitudes and approach to navigating office...

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Tags: end user experience, network performance, network monitoring, network management, enterprise network, enterprise IT, IT jobs, tech jobs, tech workers, technology, tech, home office, hybrid office, wfh, wfa, hybrid work, work from anywhere, work from home, remote work

Businesses are exiting survival mode and diving headlong into growth mode, according to the latest analysis from Gartner, as IT spending ramps up to support a new Work-from-Anywhere reality. Worldwide, IT spending will increase by 9 percent in 2021 to $4.2 trillion as companies double down on digital transformations across the board: From tech initiatives launched to “stay afloat” during...

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Tags: gartner, hybrid office, remote work, hybrid work, work from home, work from anywhere, enterprise IT, IT, SaaS, business, software, WAN, network architecture, network, infrastructure, devices, budgeting, budget, IT

The pandemic has put fantastic stress on many of the pillars of IT, including VPNs. Long relied upon to provide secure connectivity to remote corporate workers, they were adequate for the needs of 2019, but not necessarily for the mass of people relying on them through the pandemic. A particular point of weakness was the requirement that cloud services had...

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Tags: office network, hybrid office, hybrid work, remote work, work from anywhere, work from home, network management, network monitoring, WAN performance, network performance, enterprise IT, enterprise edge, WAN edge, network edge, edge computing, edge

Many businesses were forced to reinvent themselves in response to the pandemic. WeWork, on the other hand, is a business that’s poised to succeed post-pandemic despite it’s attempts at reinvention. In April and May 2021, the company recorded its highest net desk sales (ie. new licenses versus cancellations) since September 2019, when WeWork was originally poised to launch a blockbuster...

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Tags: network visibility, network performance monitoring, network management, remote network, remote workforce, remote monitoring, enterprise network, enterprise IT, future of work, coworking, flex schedule, flex office, work from home, work from anywhere, remote work, hybrid work, hybrid office, shared office, wework

SD-WAN has had a mixed reception over the years. A variety of factors have put this technology on a rockier market trajectory than some had expected. Now, with the rush to support Work- from Anywhere (WFA), it’s worthwhile to look at the strengths and weaknesses of SD-WAN and the role of end-to-end monitoring in making SD-WAN deployments better. SD-WAN Rising...

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Tags: hybrid cloud, hybrid office, hybrid work, remote work, work from anywhere, work from home, enterprise cloud, enterprise IT, enterprise network, wide area network, software defined networking, WAN, SD WAN

IT organizations that focus on delivering exceptional customer experience (CX) enjoy greater success in nearly all key metrics than those that don’t, a recent Rackspace report finds. Not only is brand awareness 1.6x higher for these companies, but employee satisfaction jumps by 1.5x and customer retention doubles. The trouble is, becoming a CX-focused IT organization doesn’t happen overnight (or even...

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Tags: customer retention, IT priorities, call center, contact center, UX, user experience, CX, customer support, customer experience, enterprise network, cloud, enterprise IT, network performance monitoring, network management, network monitoring

Reddit, Spotify, Hulu, Stripe, the New York Times, and countless other online properties went dark with a 503 error for almost an hour this week, showing how delicate the Internet’s physical infrastructure can really be. The error brought down everything from streamers to fintech to news outlets, with Fastly, the Content Delivery Network (CDN) provider, calling the issue a “global...

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Tags: hybrid office, hybrid cloud, enterprise IT, enterprise WAN, internet performance, network management, network performance monitoring, network performance, data center, content delivery network, POP, SSD, CDN, cloud, internet, network, Fastly, outage, error

When workers say they want flexibility, they mean it, as 39 percent of adults polled by Bloomberg say they would quit if their employer took away remote work privileges. Among millennials and Gen Z (aka the youngest cohorts of the current adult workforce), 49 percent would leave their job if their employer backtracked on worker flexibility, as many remote teams...

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Tags: network management, network performance monitoring, network monitoring, HR, millenial, Gen Z, enterprise cloud, enterprise IT, enterprise network, hybrid cloud, hybrid work, hybrid office, home office, remote office, remote workforce, remote work, work from anywhere, wfa, work from home, wfh

Over the course of the pandemic, network capacity became a hot commodity, as homebound workers and students were forced to run high-throughput functions over “best-effort” links, delivering speeds that were well below what was normal at the office or at school. All of this was on top of regular streaming and social media access, which itself only accelerated during lockdown,...

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Tags: infrastructure, broadband, Sidewalks, Tile, RIN, AWS, echo, hybrid office, hybrid work, work from anywhere, work from home, remote workforce, remote work, enterprise IT, enterprise WAN, residential internet, ISP, internet, WIFI, Amazon sidewalks, Amazon, network management, network monitoring

Few platforms saw their profile rise as high as Microsoft Teams over the past 18 months, as the solution became the enterprise go-to for keeping newly-homebound workforces connected during the pandemic. As of Microsoft’s most recent earnings call, Teams now claims 145 million daily active users, nearly double the users counted almost a year ago, and the 32 million daily...

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Tags: network performance monitoring, network management, network monitoring, enterprise network, cloud computing, Azure, enterprise cloud, cloud, enterprise IT, IT, network operations, netops, devops, developers, 365, Build 2021, Build, Office 365, Outlook, teams, Microsoft Teams, Microsoft

While Airbnb was initially built around facilitating time away from work, the pandemic has turned our sense of vacation on its head, with many folks taking advantage of their newfound work-from-anywhere schedules to do just that. Almost a quarter of all bookings from January through March of 2021 on Airbnb were for 28-plus day stays, according to a recent report...

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Tags: bnb, travel, future of work, remote management, network management, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, nomad, work travel, home office, remote office, hybrid office, hybrid work, remote workforce, remote work, wfa, wfh, work from home, work from anywhere, remote work, airbnb

Only 28 percent of enterprises are fully realizing the benefits of their cloud investments due to a lack of coordination between traditional network operations teams and separate units steering cloud migration. This is according to the recent findings from EMA and Bluecat’s “A House Divided” report, which found that 72 percent of enterprises see room for improvement in their cloud...

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Tags: cloud adoption, cloud migration, network transformation, digital transformation, network performance monitoring, network monitoring, enterprise cloud, enterprise network, enterprise IT, IT, network operations, network management, scalability, SaaS, software, on prem, on premises, hybrid office, hybrid cloud, cloud monitoring, cloud management, cloud computing

The role of IT has expanded well beyond the traditional boundaries of the help desk, according to the latest 2021 State of the CIO report, as IT leaders spent 47 percent of their focus this past year helping their team drive wide-ranging “Transformational” efforts. These transformational activities included “aligning IT initiatives with business goals” (40 percent of Transformational focus), “implementing...

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Tags: future of IT, future of work, hybrid work, remote work, work from anywhere, work from home, digital transformation, enterprise transformation, network transformation, cloud transformation, transformation, CTO, CIO, IT, enterprise IT

As AppNeta embarks on its second decade innovating network performance monitoring, our trophy shelf continues to grow with our business, as we’re the proud winners of two 2021 Stevies from the American Business Awards—Silver for Achievement in Product Innovation and Bronze for Most Innovative Tech Company of the Year (up to 2,500 employees). This is our second year in a...

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Tags: wins, award, enterprise IT, enterprise cloud, enterprise network, network management, network performance monitoring, network monitoring, remote monitoring, cloud transformation, cloud computing, hybrid cloud, hybrid office, hybrid work, work from anywhere, work from home, remote work, distributed enterprise, enterprise decentralization, digital transformation, American Business Awards, ABAs, Stevies

The United States population grew by 7.4 percent during the 2010s to 331,449,281, according to the latest Census Bureau figures, as historically dense population centers lost growth momentum and rural areas experienced big gains. Broken down into what these latest figures mean for congressional representation, California, Illinois, New York, Michigan, Ohio, Pennsylvania, and West Virginia all lost a seat in...

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Tags: hybrid office, hybrid work, remote work, work from home, work from anywhere, enterprise network, enterprise IT, sprawl, broadband access, population, suburban, urban flight, deurbanization, decentralization, broadband, rural, urban, census, network performance monitoring, network management

More than three quarters of business leaders surveyed by Deloitte credited their organizations’ digital capabilities for helping them survive (if not thrive) during the pandemic, a new report finds. To that end, more than two thirds of respondents see businesses that fail to digitize and transform across departments within the next five years as “doomed,” according to Deloitte’s annual Digital...

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Tags: observability, visibility, post pandemic, pandemic, IT, cloud migration, cloud transformation, cloud computing, cloud, edge, enterprise network, enterprise cloud, enterprise IT, enterprise transformation, digital transformation, gartner, deloitte, work from home, work from anywhere, network management, network performance monitoring

IT spending is forecast to hit $4.1 trillion in 2021—an 8.4 percent jump from last year— as digital initiatives and transformations outside of the traditional realm of IT are fueling tech spending across organizations, according to the latest forecast from Gartner. Spending on devices like laptops, desktops, tablets, and mobile phones will jump 14 percent this year over 2020 levels,...

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Tags: work from home, remote workforce, remote work, work from anywhere, network monitoring, enterprise technology, technology, software, hardware, IT spending, IT budget, enterprise IT, network performance monitoring, network management

With the majority of Americans hoping to work from home in some capacity after the pandemic, the Biden Administration is dedicating $100 billion toward expanding broadband access in an attempt to give every citizen access to performant Internet. A recent report from the Federal Communications Commission estimated that as of December 2019 (ie. just before pandemic restrictions took hold), roughly...

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Tags: network management, network performance monitoring, enterprise IT, enterprise, decentralization, network decentralization, enterprise network, work from anywhere, future of work, work from home, remote work, bill, infrastructure, Biden Administration, Biden, providers, ISP, internet, broadband

This blog is the second in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Thanks to the pandemic you now have hundreds or even thousands of users at home, accessing applications in your data centers, public cloud infrastructure, and through various SaaS platforms. You may be...

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Tags: network management, network performance monitoring, network monitoring, end user performance, end user experience, remote user security, remote security, work from anywhere, wfa, work from home, wfh, remote workforce, remote work, enterprise IT, edge computing, edge, SASE, CASB, security

We work with our customers everyday to provide proactive insight on the key apps supporting the business and best practices for addressing issues when they arise. Up this week is a great example of how having a continuous baseline of your cloud applications will help you take action before your users are impacted. On March 15th, saw an issue with...

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Tags: network management, enterprise IT, cloud transformation, cloud, cloud computing, Active Directory, Azure outage, Azure, Microsoft Azure, Microsoft, MTTR, MTTI, IT troubleshooting, network performance monitoring

According to the 2020 IT Skills and Salary Report from Global Knowledge, 67 percent of IT decision makers polled believe an IT skills gap cost them between three and nine hours of productivity per IT employee each week. Over the course of 2020, that could add up to 520 productivity hours lost per each IT team member, or roughly $29,000...

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Tags: network performance monitoring, enterprise network, enterprise IT, network performance tools, network performance solutions, IT skills, IT help desk, help desk, network performance management, network monitoring, network management, IT executive, IT decision makers, IT, technology, information, gap, skills, IT, IT skills gap

According to the Accenture Technology Vision 2021 report, leading enterprises are squeezing almost a decade of digital transformation into one- or two-year projects today, with success hinging on a strong network architecture to deliver. All of this comes as enterprises are forced to fundamentally rethink their businesses around a strong digital foundation, with companies that embrace digital transformation today growing...

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Tags: wfh, wfa, work from home, work from anywhere, remote workforce, remote work, BYOE, network performance monitoring, network monitoring, network management, cloud computing, big data, network architecture, network infrastructure, enterprise WAN, enterprise IT, accenture, network transformation, cloud transformation, digital transformation

It’s no exaggeration that enterprises are facing a major inflection point, where their entire operational structure is being tested or transformed. Users abruptly went remote en masse last spring, and it remains to be seen how many of the Work From Anywhere skills and habits honed during the pandemic will stick around for the long haul. All of these converging...

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Tags: work from home, work from anywhere, wfa, wfh, observability, visibility, application performance insights, network performance insights, network management, network performance monitoring, global enterprises, enterprise alliance, enterprise partners, enterprise network, enterprise IT, enterprise transformation, digital transformation, cloud transformation, cloud, Global Alliances

According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based. Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week...

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Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce

When Salesforce recently scooped up Slack in a partnership deemed “the most strategic combination in the history of software” (according to Slack’s own CEO), other enterprise cloud providers wasted no time in securing their own blockbuster partnerships to merge cloud-based collaboration tools with larger enterprise software suites. The latest comes from SAP, who has expanded their existing partnership with Microsoft...

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Tags: scalability, scalable, agility, wfa, wfh, work from anywhere, work from home, enterprise network, enterprise IT, enterprise cloud, enterprise transformation, network transformation, cloud transformation, cloud, ucaas, salesforce, Slack, enterprise IT, teams Monitoring, Azure Cloud, Azure, Microsoft Cloud, SAP Cloud, SAP, Microsoft Teams, Microsoft

When Salesforce recently scooped up Slack in a partnership deemed “the most strategic combination in the history of software” (according to Slack’s own CEO), other enterprise cloud providers wasted no time in securing their own blockbuster partnerships to merge cloud-based collaboration tools with larger enterprise software suites. The latest comes from SAP, who has expanded their existing partnership with Microsoft...

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Tags: scalability, scalable, agility, wfa, wfh, work from anywhere, work from home, enterprise network, enterprise IT, enterprise cloud, enterprise transformation, network transformation, cloud transformation, cloud, ucaas, salesforce, Slack, enterprise IT, teams Monitoring, Azure Cloud, Azure, Microsoft Cloud, SAP Cloud, SAP, Microsoft Teams, Microsoft

With the pandemic forcing many businesses to adopt a work-from-anywhere posture, Microsoft has emerged as the enterprise go-to for scalable and agile cloud solutions, pushing the company’s Q2 quarterly revenue to a higher-than-expected $43.1 billion. This exceeds Microsoft’s quarterly revenue targets by almost $3 billion, as Microsoft’s stock was up 5 percent in after-market trading on January 26. “What we...

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Tags: cloud transformation, digital transformation, network transformation, work from home, work from anywhere, remote workforce, remote work, enterprise IT, network management, network performance monitoring, network monitoring, cloud migration, cloud adoption, enterprise cloud, cloud computing, cloud, Microsoft revenue, Microsoft earnings, Microsoft Teams, Microsoft Azure, Microsoft Cloud, Microsoft

Increasing access to broadband connectivity will be among the top priorities for members of the newly appointed White House Office of Science and Technology Policy (OSTP), who face an aggressive agenda as the Biden Administration works to bridge the United State’s digital divide. Leading this new department is Dr. Eric Lander, the now-former president and founding director of the Broad...

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Tags: network management, network performance monitoring, network monitoring, enterprise IT, enterprise networks, Biden, OSTP, white house, enterprise IT, internet access, rural internet, cybersecurity, data security, data protection, digital divide, rural broadband, broadband, enterprise IT

Increasing access to broadband connectivity will be among the top priorities for members of the newly appointed White House Office of Science and Technology Policy (OSTP), who face an aggressive agenda as the Biden Administration works to bridge the United State’s digital divide. Leading this new department is Dr. Eric Lander, the now-former president and founding director of the Broad...

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Tags: network management, network performance monitoring, network monitoring, enterprise IT, enterprise networks, Biden, OSTP, white house, enterprise IT, internet access, rural internet, cybersecurity, data security, data protection, digital divide, rural broadband, broadband, enterprise IT

Increasing access to broadband connectivity will be among the top priorities for members of the newly appointed White House Office of Science and Technology Policy (OSTP), who face an aggressive agenda as the Biden Administration works to bridge the United State’s digital divide. Leading this new department is Dr. Eric Lander, the now-former president and founding director of the Broad...

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Tags: network management, network performance monitoring, network monitoring, enterprise IT, enterprise networks, Biden, OSTP, white house, enterprise IT, internet access, rural internet, cybersecurity, data security, data protection, digital divide, rural broadband, broadband, enterprise IT

As recent events have made extremely clear, enterprise IT teams need better insight into network activity to understand the impact of bad actors. But a recent poll of business leaders found that roughly a quarter of all companies have low (if any) internal or external network visibility. The research from Positive Technologies found that 24 percent of companies rated their...

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Tags: IIoT, IoT, industry 4.0, network operations, IT, visibility, observability, external network, internal network, network visibility, enterprise IT, enterprise network IT, enterprise network, network performance monitoring, network management, network monitoring

Enterprises by and large fell into two buckets when it came to how they’re network operations teams responded to the massive disruption posed by the pandemic. Some organizations resisted new wide-scale cloud adoption, fearing that a big network transformation would be more disruptive than helpful with all the areas of the business being impacted at once by global events. Others,...

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Tags: budget, hybrid cloud, multicloud, enterprise cloud, cloud migration, cloud computing, cloud adoption, cloud transformation, network transformation, digital transformation, enterprise networks, enterprise IT, IT budgets, visibility, network monitoring, network performance monitoring, network management

Microsoft Teams has seen it’s popularity explode over the past year, establishing it’s position atop the highly competitive market for enterprise communication software in a time when remote collaboration has become essential. With integration and storage capabilities that, until recently, were unrivaled, it only makes sense that Teams would continue to see it’s adoption rise over the course of 2020....

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Tags: network performance monitoring and diagnostics, network management, end user experience, end user experience monitoring, network performance monitoring, enterprise network monitoring, enterprise network, enterprise IT, software as a service, SaaS, cloud computing, cloud, Microsoft, Microsoft Teams, Microsoft Teams Monitoring, Microsoft Teams Management, ucaas, voice, video, collaboration, Office 365

The Business Intelligence Group (BIG) has recognized AppNeta as one of the 38 winners of the 2020 Stratus Awards for Cloud Computing, cementing our status as a leader in the cloud and a trusted partner for businesses during challenging times. This latest recognition is a true testament to our solution’s ability to scale and respond to the changing conditions of...

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Tags: network performance monitoring and diagnostics, network management, end user experience, end user experience monitoring, network performance monitoring, enterprise network monitoring, enterprise network, enterprise IT, software as a service, SaaS, cloud computing, cloud, 2020 Stratus Awards, 2020 Awards, BIG Stratus Awards

According to Slack CEO Stewart Butterfield, “the most strategic combination in the history of software” took place this week as Salesforce officially acquired Slack in an all-stock deal valued at $27.7 billion. The acquisition sets up a titanic battle between Salesforce and Microsoft, as Slack is considered the primary competitor to Microsoft’s Teams collaboration platform, which has exploded in popularity...

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Tags: network management, network performance monitoring, enterprise network, enterprise IT, enterprise collaboration, collaboration software, ucaas, SaaS, enterprise software, collaboration tools, voice, video & collaboration, voice & video, voice, cloud computing, cloud, merger, customer 360, Office 365, Microsoft Teams, teams, Microsoft, salesforce, Slack

With Americans instructed to scale back their holiday gatherings this year, they seem to be going in the opposite direction when it comes to holiday shopping, smashing 2019’s Black Friday record by spending an estimated $9 billion on U.S. retail sites last week. This marks a 22 percent jump over the $7.4 billion record set last year, according to Adobe...

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Tags: retail fulfillment, retail network, retail network performance, network performance, enterprise IT, enterprise network, online retail, retail, online store, ecommerce, online shopping, holiday shopping, thanksgiving, cyber monday, black friday, network performance monitoring

When Gartner first introduced the concept of “secure access service edge” (SASE, pronounced sassy) into the enterprise IT lexicon back in August 2019, they had estimated that “by 2024, at least 40 percent of enterprises will have explicit [SASE] strategies,” up from less than 1 percent in 2018. Flash forward to today, and not even Gartner could’ve predicted the smorgasbord...

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Tags: DIA, enterprise cloud, cloud computing, enterprise IT, network performance monitoring, network management, network monitoring, CASB, MPLS, VPN, firewall, security, edge computing, edge, secure access software edge, SD WAN, SaaS, SASE, enterprise IT

When Gartner first introduced the concept of “secure access service edge” (SASE, pronounced sassy) into the enterprise IT lexicon back in August 2019, they had estimated that “by 2024, at least 40 percent of enterprises will have explicit [SASE] strategies,” up from less than 1 percent in 2018. Flash forward to today, and not even Gartner could’ve predicted the smorgasbord...

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Tags: DIA, enterprise cloud, cloud computing, enterprise IT, network performance monitoring, network management, network monitoring, CASB, MPLS, VPN, firewall, security, edge computing, edge, secure access software edge, SD WAN, SaaS, SASE, enterprise IT

When it comes to understanding how users actually leverage their SaaS tools, 97 percent of IT executives admit that they lack complete visibility, largely a side-effect of the fact that most enterprise IT teams are taking a reactive approach to collecting user data. What’s most jarring about these insights from the recently published 2020 The State of SaaS Management report...

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Tags: SaaS sprawl, SaaS management, collaboration tools, CTO, CIO, enterprise tech, enterprise IT, enterprise, Microsoft Teams, teams, ucaas, SaaS

Of all the rapid transformations taking place across industries this past year, retail’s almost total migration to the digital realm in 2020 was probably the easiest to anticipate. What continues to surprise, however, is how creatively retailers are incorporating their brands and products into other rapidly evolving (and digital) commercial arenas. Shopify, for instance, recently announced a major partnership with...

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Tags: delivery, rapid transformation, enterprise network, enterprise WAN, enterprise IT, Gen Z, Postmates, TikTok, Shopify, digital transformation, retail delivery, retail fulfillment, online retail, retail transformation, retail, enterprise IT

Of all the rapid transformations taking place across industries this past year, retail’s almost total migration to the digital realm in 2020 was probably the easiest to anticipate. What continues to surprise, however, is how creatively retailers are incorporating their brands and products into other rapidly evolving (and digital) commercial arenas. Shopify, for instance, recently announced a major partnership with...

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Tags: delivery, rapid transformation, enterprise network, enterprise WAN, enterprise IT, Gen Z, Postmates, TikTok, Shopify, digital transformation, retail delivery, retail fulfillment, online retail, retail transformation, retail, enterprise IT

To pin the fast and furious shift in consumer attitudes over the past year on a single crisis would be impossible, as social, economic, environmental and public health issues all converged over the course of 2020 to throw every business’ best laid plans out the window. To try to measure the impact of these simultaneous changes on consumer behavior, Salesforce...

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Tags: cloud computing, cloud, digital channels, digital transformation, consumer tastes, consumer trends, salesforce, network management, network monitoring, network performance monitoring, enterprise IT

Pandemic restrictions have pushed workers in practically every role out of their comfort zone, forcing them to log onto work from the home environments that used to be their “escape” from the 9-to-5. But as the walls between the office and home have blurred, so too have the hours of work, as many employees—specifically those working at major tech companies—are...

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Tags: IT efficiency, remote workforce, remote worker, remote work, Silicon Valley, Facebook, Google, network management, network monitoring, network performance monitoring, enterprise WAN, work from home, wfh, cloud computing, enterprise IT

Add one more “transformation” to the growing list of changes that businesses can credit to COVID-19: A fresh new class of tech buzzwords for 2021. “Plasticity” was one of the many flex-themed buzzwords being played out in real-time during this week’s virtual Gartner IT Symposium/Xpo. The company outlined its Top Strategic Technology Trends for CIOs and CTOs during the event,...

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Tags: buzzwords, digital transformation, gartner, distributed cloud, anywhere operations, hybrid office, hybrid cloud, wfh, work from home, enterprise IT, network performance monitoring

There’s a lot to like and gripe about the new iPhone 12, but the truly revolutionary news regarding Apple’s latest major product launch has more to do with when and how new phones are set to reach customers. While Apple has traditionally shipped direct-to-customer via their network of regional warehouses (if not directly from China), the company is now the...

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Tags: Amazon prime, Amazon, Apple store, network performance monitoring, network monitoring, enterprise WAN, enterprise IT, iPhone 12, Apple iPhone, Apple

Residential Internet access has never been a hotter commodity, as everyone from network engineers to their first graders are sharing at-home WiFi and pushing the limits on residential upload and download needs over the course of the pandemic. As a result, ISPs like Comcast are exploring ways to deliver enterprise-caliber Internet speeds out to residences without having to undergo costly...

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Tags: comcast internet, direct internet connectivity, DIA, direct to internet, internet, remote worker, remote workforce, remote work, wfh, WIFI, internet service provider, residential ISP, ISP, comcast, cloud computing, network performance monitoring, enterprise IT

At AppNeta, we use the latest industry-standard security methods to ensure that data transfer and data storage are completely secure in transit and at rest for our customers. As a result, we will be upgrading all client connections to our API as well as our AppNeta Performance Manager UI to use HTTP over TLS (HTTPS) in support TLS 1.2. This...

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Tags: enterprise WAN, enterprise IT, network security, AppNeta monitoring points, monitoring points, security protocol, TLS 1.2, TLS, network security, network management, network monitoring, network performance monitoring

While October may seem like an early start to the holiday shopping season, timing is hardly the most unusual thing about this year’s festivities, as the global pandemic effectively shelves the traditional “Black Friday” boon for brick-and-mortar retailers in favor of earlier digital flash sales. The combination of Amazon’s early Prime Day event along with an increase in early online...

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Tags: network visibility, network management, network performance, network performance monitoring, enterprise IT, enterprise network, retail IT, retail network, retailers, retail, online retail, digital commerce, ecommerce, online shopping, holiday shopping

To say we’re living in unprecedented times would be an understatement. But researchers at the London School of Economics (LSE) have pulled out the data to officially understand how business leaders are navigating the current “disruption” to the way we work (namely, pandemic-related decentralization) and the role of digital technologies in providing short- and long-term solutions. When comparing the COVID-19...

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Tags: network management, network performance monitoring, network monitoring, enterprise WAN, enterprise network, remote workforce, remote work, quarantine, COVID 19, pandemic, digital divide, digital transformation, enterprise IT

Despite competing in a market that has never been hotter, Microsoft Teams has never been more popular. But with Slack and Zoom planning big plays for a larger share of the market for enterprise unified communications as a service (UCaaS), Microsoft unveiled a mile-long list of upgrades to Teams that they hope will maintain its status as the go-to collaboration...

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Tags: collaboration tools, team collaboration, collaboration, unified communications, ucaas, UC, Google Cloud, Google, O365, Office 365, Microsoft Cloud, Microsoft Teams, Microsoft, network performance monitoring, network monitoring, enterprise IT

With families across the Globe stuck inside this past summer and spring, streaming services have risen to the occasion in providing much-needed distractions from our increasingly confined day-to-day lives. King among the streamers is Netflix, who has maintained a lead in the increasingly competitive streaming market even as heavyweights like Disney+ and HBO Max have come online, offering massive libraries...

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Tags: remote workforce, remote workers, network performance monitoring, network management, network monitoring, home office, remote office, remote work, wfh, work from home, wall street journal, streaming services, streaming, Netflix, enterprise IT

With folks across the globe logging onto work and school from home – and streaming a lot of Netflix when they aren’t – network capacity has never been a hotter commodity. As a result, people are hungry for higher-than-ever Internet speeds to stay connected in a work-from-home (WFH) world, and researchers at University College of London (UCL) have set a...

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Tags: network management, network performance monitoring, network capacity, network speeds, network performance, enterprise network, enterprise IT, Netflix, TBPS, terabit, internet speeds, internet

While Google was among the largest (and earliest) enterprises to extend work-from-home (WFH) into summer 2021 in response to the pandemic, remote work has long been a topic of interest for the tech giant, whose suite of solutions supports remote collaboration in nearly all industries. Almost a year before the global pandemic forced social distancing measures on employers, Google surveyed...

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Tags: DEM, digital experience monitoring, wfh, remote workforce, remote worker, work from home, remote office, remote work, network monitoring, network performance monitoring, enterprise network, enterprise WAN, enterprise IT, Google

Even if 2020 wasn’t an election year, it’d still be one for the record books, as COVID-19 has disrupted everything from how we work to how we teach our kids. Now, it’s upending how we choose our national leaders. While there’s still lingering controversy about how voting will actually take place come November, the Democrat and Republican parties are following...

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Tags: enterprise IT, network management, network performance monitoring, network performance, streaming performance, streaming conference, streaming convention, streaming events, live streaming, streaming, democratic national convention, rnc, dnc

We’re always striving to help you experience your network the way your end users do, whether that’s at the remote office or across a sprawling web of residential workstations. Now that your team is managing users all over the map, the more granular detail into application performance you can gain the better, as this insight helps you understand what to...

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Tags: enterprise network, enterprise IT, enterprise apps, AppNeta Performance Manager, AppNeta, NPMD, NPM, network performance monitoring and diagnostics, network performance monitoring, network monitoring, workflow timing, transaction timing, milestones, milestone control

The expansion of telehealth services is among the few bright spots of recent world events, as healthcare providers have made it easier for a wider swath of non-emergency medical visits to take place virtually, while in-person treatment has been largely reserved for COVID-19 response. As we discussed recently on the blog, this shift has been a boon for the industry,...

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Tags: healthcare networks, healthcare IT, enterprise IT, network management, network performance monitoring, network monitoring, virtual visits, digital transformation, digital healthcare, virtual healthcare, healthcare, telehealth

Even businesses that have weathered the pandemic so far with aplomb are being cautious about their long-term investments, as economic conditions remain fluid and uncertainty looms over when workers will start returning to the office in large numbers. As a result, many companies are pulling back their spend on office-centric IT projects and focusing instead on tech solutions that support...

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Tags: enterprise IT, enterprise, IT budget, IT, pandemic, COVID 19, network performance monitoring, network monitoring, network management, IT budget, budget

Prior to the global pandemic, SD-WAN was among the leading digital transformation initiatives in the enterprise space, as IT teams deployed this tech to help to connect their increasingly distributed remote office footprint. Months into the global quarantine, however, it’s becoming increasingly clear that the pre-COVID focus on the remote office has shifted markedly to support work-from-home (WFH), which conventional...

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Tags: network management, network performance monitoring, remote worker, remote workforce, remote work, work from home, wfh, cloud computing, enterprise IT, enterprise WAN, SD WAN

The impact of the global pandemic has been dramatic for the enterprise space, upending financial forecasts and sending workers across the globe home in accordance with social distancing guidelines. But while the conversation regarding the workforce has largely been centered around ongoing work-from-home (WFH) initiatives, businesses are now emerging from the “rushed” phase of their transformation and into a period...

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Tags: network performance, network management, network performance monitoring, SD WAN, enterprise IT, enterprise network, wide area network, WAN, office network, real estate, office, office life, cloud computing, wfh, work from home, remote work

If you’ve felt your organization’s cloud migration accelerating at a faster pace than ever the past few months, you’re not alone. The latest Cloud 2025 report from LogicMonitor shows that in just the past two months, attitudes toward cloud adoption have become almost unanimously positive as enterprise IT teams continue to exceed expectations in transforming their networks for quarantine. The...

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Tags: network management solutions, network management, network performance monitoring, network monitoring, network transformation, cloud transformation, digital transformation, enterprise IT, enterprise WAN, enterprise cloud, cloud computing, cloud adoption, cloud migration

Cloud computing has been viewed as “the way forward” for enterprises for years, but it took a global pandemic for many companies to finally push ahead on their wide-scale cloud migrations. And while many teams had to rush their enterprise-grade cloud transformations to support a suddenly decentralized network footprint, now that the steady march to the cloud has begun, there’s...

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Tags: enterprise WAN, enterprise IT, cloud awards, network performance monitoring, network management, network performance, ucaas, SaaS, cloud apps, cloud adoption, cloud migration, cloud computing, cloud

While offices across the globe have been inching closer to reopening in fits and starts over the past few weeks, a new report from Xerox has found that 85 percent of IT and tech decision makers expect they’ll finally be back in the office within the next 18 months. The report found that the biggest pain point for a third...

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Tags: office life, Xerox, pandemic, COVID 19, tech jobs, IT jobs, enterprise IT, remote workforce, remote workers, remote work, wfh, work from home, cloud computing, cloud

Task management platform Okta recently released the mid-year update to their 2020 @Work Business Report, and the findings tell a familiar story: The recent meteoric rise in cloud and SaaS adoption has been hard to ignore, and is challenging IT to seek out new solutions. As expected, cloud-delivered UCaaS and collaboration applications continue to see unprecedented growth over the past...

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Tags: network monitoring, network performance monitoring, network management, work from home, remote work, wfh, enterprise WAN, enterprise IT, enterprise networks, video apps, collaboration apps, collaboration tools, collaboration, ucaas, zoom, Slack, Skype, video conferencing, video conference, video call

A survey of 1,283 software engineers, technical leads, and IT decision-makers from across the globe found that 45 percent planned to move the majority of their apps to the cloud in 2020. While 88 percent already rely on cloud infrastructure in some form or another, almost half planned to shift three quarters or more of their workflows into the cloud...

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Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise IT, cloud applications, SaaS, cloud apps, enterprise apps, containerization, containers, hybrid cloud, enterprise cloud, cloud adoption, cloud migration, cloud computing, cloud

The bar for what qualifies as “innovative” in the business world these days has never been higher. Enterprise needs are evolving at the fastest rate in recent memory, and the demand for agile, scalable solutions that can enable businesses to react quickly has never been greater. That’s why we’re incredibly honored to be among this year’s Stevies honorees from the...

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Tags: Innovative Technology, Innovative Tech, Innovative, innovation, American Business Awards, Stevie Awards, network monitoring, network management, enterprise IT, enterprise WAN, digital transformation, cloud computing, network performance monitoring

Microsoft Build, one of four tentpole developer conferences held annually, kicked off its first-ever completely virtual edition this week with a slew of announcements that confirm the tech giant is betting big on cloud – and not letting COVID-19 slow them down. With Facebook’s F8 conference postponed and Google’s I/O conference cancelled, Microsoft Build is the first major developer gathering...

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Tags: network management, enterprise networks, network monitoring, network management, enterprise, enterprise IT, Microsoft Azure, Azure, supercomputing, supercomputer, cloud computing, cloud, Facebook, Google, Apple, Microsoft build, Microsoft

COVID-19 has been a game-changer across the enterprise space, forcing everyone from the C-Suite to the factory floor to modify their workflows and embrace new tech as part of their day-to-day operations. A new report from Wind River shows that many enterprise executives aren’t viewing these sudden changes as stop-gap measures or short-term fixes before returning to the old way...

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Tags: network performance monitoring, network monitoring, network management, enterprise WAN, enterprise network, enterprise IT, enterprise, container, cloud, network performance monitoring, cloud apps, containerization, containers, cloud adoption, cloud migration, cloud

The 2020 State of the Cloud report from Flexera finds that multicloud deployments remain the enterprise networking strategy du jour this year, even if (or, perhaps specifically because) COVID-19 has thrown previous transformation plans off course. The report found that 93 percent of companies have a strategy to use multiple providers – specifically Microsoft Azure, Amazon Web Services and Google...

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Tags: hybrid cloud, private cloud, public cloud, enterprise cloud, enterprise IT, enterprise WAN, cloud adoption, cloud migration, network performance monitoring, network monitoring, network management, cloud computing, multi cloud, multicloud, cloud

The COVID-19 pandemic has proven to be a huge wake-up call for enterprises that hadn’t prioritized cloud migration prior to global WFH orders, as cloud solutions have become a lifeline in the face of an unprecedented shift in how the world does business. As teams rushed to deploy tools and workflows to hundreds (if not thousands) of locations across a...

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Tags: work from home, remote work, wfh, enterprise transformation, network transformation, digital transformation, network monitoring, network management, enterprise IT, enterprise WAN, enterprise network, enterprise, social distancing, quarantine, pandemic, COVID 19, cloud migration services, cloud migration, cloud adoption, cloud computing, clou

The concept of “work-from-home” (WFH) went from a growing trend to an emergency enterprise standard over the past few months, forcing folks to make major adjustments to how they connect with colleagues and accomplish their day-to-day tasks. While many stir-crazy folks are longing for the days when they can return to the office, a lot of companies are finding that...

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Tags: video conferencing, ucaas, network performance monitoring, network monitoring, enterprise network, enterprise WAN, enterprise IT, remote office, telecommuting, remote work, work from home, wfh

It’s safe to say that many 2020 enterprise networking priorities have been upended as a result of the COVID-19 outbreak. But once the dust settles on the impromptu, quarantine-motivated digital transformations enterprise IT recently undertook, teams will need to reexamine many of the larger-scale IT projects that were on their plate before global events took the wheel. Network World’s recently...

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Tags: network performance monitoring, network monitoring, network management, enterprise network, enterprise IT, edge computing, edge, WAN, SD WAN, network world

It goes without saying that there have been plenty of events over the past few weeks that many people never expected to witness, from entire cities (and countries) social distancing to help “flatten the curve” to unforeseen business partnerships sprouting up to help speed up aid. One such “once in a blue moon” event took the tech space by surprise...

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Tags: enterprise IT, enterprise network, network performance monitoring, network monitoring, application monitoring, application, apps, app, iOs, android, Apple, Google, smartphone

With teams going remote en masse and across industries, network infrastructures are already being put to the test as a wealth of cloud and web applications travel across diverse network environments to keep far-flung teams in sync. That’s why it’s never been more important that the tools IT teams use to manage and monitor network performance aren’t themselves putting added...

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Tags: KPI, management stack, ucaas, SaaS, branch office, remote office, remote work, enterprise WAN, enterprise network, network monitoring, network management, cloud computing, enterprise IT, network performance monitoring

Across industries, work-from-home (WFH) became the new normal over the past few weeks, forcing enterprise IT teams to push the gas on their network transformation projects, or start fast-tracking new ones altogether to support a deluge of remote users. Fortunately, AppNeta Performance Manager is here to ensure enterprise IT teams rise to the occasion and can gain the remote visibility...

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Tags: cloud computing, remote workforce, remote office, remote worker, remote work, wfh, work from home, enterprise network monitoring, enterprise network, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, AppNeta

As enterprises worldwide adjust to nearly 100% work from home (WFH) we can all use a bit of humor. Compiled from across our team, AppNeta is offering a few suggestions to liven up the background of your Zoom or blur your background in Microsoft Teams until they release custom backgrounds later this year. If you don’t know about the feature...

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Tags: work from home, wfh, remote work, remote working, remote workers, ucaas, unified communication, unified communication apps, UC, UC apps, enterprise, enterprise IT, enterprise networks, enterprise WAN, network management, network monitoring, network performance, network performance monitoring

In celebration of International Women’s Day and Women’s History Month, we’re featuring amazing #AppNetians who have helped make us the award-winning solution and company we are today! In today’s edition, we’re featuring long-time AppNetian Sarah Lane! What’s your role at AppNeta and when did you start? I started in February 2013 and I am currently a Senior Customer Success Manager....

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Tags: Boston jobs, Boston tech jobs, enterprise IT, women in IT, IT jobs, HR, senior customer success manager, customer success, women's history month, international women's month, IWD 2020, IWD, international women's day, each for eaqual, women of AppNeta

As enterprises lean on communication apps to keep their teams connected amidst “social distancing,” it’s been a busy few weeks for market leaders Slack and Teams, who have seen their daily active users explode while unveiling major solution enhancements. On Wednesday, Mar 18, Slack unveiled the app’s largest platform redesign in nearly five years. Although the update was in the...

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Tags: ucaas, SaaS, messaging apps, Microsoft Teams, teams, Slack, enterprise communication, communication apps, enterprise network, remote management, remote workers, remote working, remote work, working from home, work from home, network management, network performance monitoring, enterprise IT

Office workers coast-to-coast are getting their first taste of remote work as COVID-19 (also known as the novel coronavirus) forces many who would normally commute to instead set up work from home (WFH). From March 9 to 15, virtual private network (VPN) vendor Atlas saw usage of VPNs, which enable many companies to safely extend their private networks to remote...

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Tags: ucaas, SaaS, cloud computing, enterprise, enterprise IT, enterprise WAN, network management, network performance monitoring, network performance, virtual private network, VPN, working from home, remote working, remote work, wfh, work from home, coronavirus, COVID 19

It goes without saying that as the COVID-19 outbreak continues disrupting everyone’s day-to-day, anxieties are running high and there still seem to be more questions than answers about the virus’ short- and long-term impact. From having to scramble to adopt a new way of working, to stress testing networks to support remote traffic – and, most importantly, ensuring the health...

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Tags: enterprise WAN, enterprise IT, IT infrastructure, cloud computing, Company News

According to a recent survey, 81 percent of IT professionals believe that the majority of data center and network management tasks performed today will be automated by 2025, driven in large part by the rise of cloud and artificial intelligence (AI) technologies. What’s more, 66 percent of those polled think the on-premises data center will become a relic of the...

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Tags: hybrid cloud, multicloud, on premises, data center, cloud migration, cloud adoption, cloud, cloud computing, cloud transformation, digital transformation, enterprise WAN, enterprise, enterprise IT, network performance, network monitoring, cloud computing, network performance monitoring

In celebration of International Women’s Day and Women’s History Month, we’re featuring amazing #AppNetians who have helped make us the award-winning solution and company we are today! In today’s highlight, we feature Thea Mercer, who has been a fixture of our Vancouver office since 2014! What’s your role at AppNeta and when did you start? My role is People Operations...

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Tags: network performance monitoring, network monitoring, enterprise IT, IT jobs, people operations, Boston, vancouver, IT jobs, IT, human resources, #EachForEqual, women of AppNeta, Women's Month, IWD 2020, International Women's Day 2020

Remote work in the enterprise has already been on an uptick for quite a while, as more widespread adoption of agile tech and flexible cloud and SaaS applications have made it easier for employers to engage with a far-flung workforce. A recent report shows that between 2007 and 2015, there was a 159 percent jump in remote work across sectors,...

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Tags: enterprise IT, enterprise WAN, WAN, VPN, ucaas, cloud computing, quarantine, work from home, remote workers, epidemic, outbreak, coronavirus, remote work, digital transformation, network performance monitoring

Measuring API Performance with AppNeta’s HTTP Monitoring We live in a world of interconnected web services. When someone uses a web application, for instance, that app almost always utilizes other web services, which may in turn use another set of web services, and so on. Web services, through their Application Programming Interfaces (APIs), increasingly represent critical business resources that contribute,...

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Tags: ucaas, SaaS, cloud adoption, cloud migration, cloud computing, cloud, digital transformation, information technology, enterprise WAN, network management, enterprise monitoring, network monitoring, HTTP monitoring, API monitoring, API, HTTP, enterprise IT, network performance monitoring

Enterprises are coming to terms with the fact that digital transformation isn’t a singular project with a deadline but a new way of being for workers across the business (and not just IT). Because technology is increasingly woven into every facet of our day-to-day lives, it will continue to evolve as tech expands and has a greater impact on both...

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Tags: enterprise IT, technology, business tech, enterprise tech, tech, remote workers, remote work, remote locations, network transformation, enterprise WAN, enterprise networks, enterprise IT, digital transformation

Enterprises are coming to terms with the fact that digital transformation isn’t a singular project with a deadline but a new way of being for workers across the business (and not just IT). Because technology is increasingly woven into every facet of our day-to-day lives, it will continue to evolve as tech expands and has a greater impact on both...

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Tags: enterprise IT, technology, business tech, enterprise tech, tech, remote workers, remote work, remote locations, network transformation, enterprise WAN, enterprise networks, enterprise IT, digital transformation

Fifty-four percent of office workers say they’d leave their job for one that offers flexible work time, according to a recent Gallup poll. What’s more, Gallup found that those who work remotely 60 percent to 80 percent of the time (ie. three to four days in a five-day work week) feel that they are more fully engaged with their managers...

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Tags: Gallup poll, virtual organization, decentralization, cloud computing, enterprise IT, enterprise WAN, enterprise, work from home, remote workforce, remote office, remote workers, remote work, network monitoring, network performance monitoring

It’s no secret that the modern contact or call center is transforming from a facility that occupies physical real estate to an almost entirely virtual environment. LL Bean, J.C. Penny and other major retail brands, for instance, are shuttering many of their brick-and-mortar call centers and offering some employees the option to retain their positions, but in a “work-from-home” capacity....

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Tags: artificial intelligence, AI Operations, AIOps, AI, WAN, enterprise WAN, enterprise call center, enterprise IT, network performance monitoring, network performance, branch office, remote office, remote employee, remote worker, remote work, remote contact center, remote call center, contact center, call center

Not only are branch offices growing in number as enterprises ramp up decentralization, but so is the data being generated at the branch and where that traffic goes. With IaaS and SaaS transforming how apps are delivered to branch locations, these offices are increasingly connecting to both cloud providers and their corporate data centers (if not retiring their dependency on...

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Tags: public cloud, hybrid cloud, cloud migration, cloud computing, cloud, IT, enterprise IT, enterprise network, enterprise WAN, SDWAN, SD WAN, MPLS, IaaS, SaaS, remote workforce, remote workers, remote work, work from home, remote location, remote office, branch office, WIFI6, WIFI, 5G, internet of things, IoT

Many companies sign on to digital transformation initiatives in the hopes of bringing more efficiency to stakeholders across their organization. Cloud and SaaS apps, for instance, can be more quickly deployed than their legacy, hardware-based counterparts, helping deliver speedy, high-performing services to end users without delay. Networks themselves are transforming from historically hub-and-spoke operations dependent on MPLS connectivity to infrastructures...

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Tags: enterprise, enterprise WAN, IT, enterprise IT

In our 2020 Enterprise App Report Card, we touched upon the fact that Microsoft’s comprehensive Office 365 suite of enterprise productivity and collaboration tools is relatively unrivaled among AppNeta customers in terms of sheer users. But the software pioneer may soon be facing some stiff competition from another nearly-ubiquitous tech giant, as it was recently announced that Google is looking...

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Tags: enterprise IT, enterprise, Microsoft Office, Microsoft, Office 365, enterprise applications, applications, SaaS, ucaas, unified communications, UC, Google Cloud, Google, cloud computing, cloud, network performance monitoring

As more and more enterprise workflows migrate to cloud, so go the enterprise jobs, according to data culled by staffing website Indeed.com. The findings show that over the past half decade, the number of inquiries and postings for jobs related to cloud computing have been on a steady uptick, with some cloud-related salaries rising in tandem. From October 2018 to...

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Tags: network performance monitoring, network monitoring, network management, LAN, WAN, enterprise WAN, enterprise networking, enterprise network, enterprise IT, SaaS, cloud adoption, cloud migration, cloud transformation, cloud IT, cloud jobs, cloud computing

It’s no secret that cloud and SaaS apps are fundamentally changing the game for enterprise IT. While these teams used to own and control the bulk of their hardware-based, legacy workflows, the move to the cloud has empowered IT to offload a lot of their hardware altogether. Best of all, SaaS apps can be launched “as-a-service” in just a few...

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Tags: enterprise, enterprise WAN, enterprise IT, network monitoring, network performance monitoring, application performance monitoring, application monitoring, apps, applications, software as a service, software, SaaS, cloud computing, network performance monitoring

Digital transformation isn’t just an enterprise phenomenon, as anyone who grew up with a cable subscription and a local Blockbuster Video can attest. Today, consumers take their entertainment with them, watching their favorite movies or TV shows from any wireless device they can connect to – a marked digital transformation from the days of the bunny-ear antenna and CRT television....

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Tags: network performance monitoring, network performance, IT, enterprise networks, enterprise WAN, enterprise IT, The Mandalorian, Hulu, Peacock, Disney plus, Disney, Apple TV plus, Apple, streaming wars, streaming

One of the defining characteristics of the modern workforce is the variety of devices employees use to stay connected. Between the rise of BYOD initiatives and the greater availability of mobile-friendly SaaS apps, many workers today split their time between their smartphones, tablets and laptop PCs – while, in some cases, teams have abandoned the PC altogether. At least, that’s...

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Tags: enterprise IT, enterprise, gartner, IDC, Acer, Lenovo, Dell, Apple, digital transformation, network transformation, PC sales, device, smart devices, devices, laptop, personal computer, PC

A recent report from Synergy Research Group that rounds up the decade’s biggest trends in IT spending was at times both predictable and a bit of a head-scratcher. For starters, in 2010, the amount of budget that IT teams were allocating to cloud infrastructure services was practically non-existent. This isn’t altogether surprising, as the cloud as we know it today...

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Tags: enterprise WAN, WAN, enterprise network, IT, enterprise IT, IaaS, PaaS, SaaS, cloud migration, cloud computing, cloud, data center

While the annual Consumer Electronics Show (CES) in Las Vegas is more of a spectacle catered to, well, consumers than enterprises, the innovations and concepts unveiled on the floor every year offer something of a crystal ball for the entire tech landscape – including enterprise IT. For instance, the prospect of 5G and technologies that will (finally) help bring the...

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Tags: enterprise networks, network performance monitoring, OLED, MicroLED, enterprise IT, enterprise, electronics, gadgets, tablets, laptops, Dell, 5G, CES, 2020, Consumer Electronics Show

As 2019 comes to a close, 66 percent of companies embraced remote work, and for good reason: When businesses don’t have to gather all of their staff at HQ every day, bosses can broaden their search for talent beyond who is available locally, while giving employees more control of where and when they work, which has been proven to pay...

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Tags: network performance monitoring, network technology, unified communications, ucaas, software as a service, SaaS, enterprise IT, network management, network monitoring, tips, remote workforce, remote work

Last week, the AppNeta team took to Las Vegas for the 2020 Gartner IT Infrastructure, Operations & Cloud Strategies (IOCS) Conference, where leaders and learners across the tech landscape converged to discuss where things stand today and get a sense of the future of enterprise networking. As expected, the many flavors of network “transformation” underway across the enterprise space was...

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Tags: SaaS, cloud, cloud computing, enterprise IT, enterprise WAN, software defined wide area network, software defined WAN, WAN, SD WAN, artificial intelligence, AIOps, network performance monitoring, networking, IT ops, IT, IOCS, gartner IOCS, gartner

Just like our enterprise clients, we leverage AppNeta Performance Manager internally to monitor our private cloud deployment, giving our corporate IT team the visibility they need to get to the bottom of issues impacting our own network environments. Recently, our Director of IT, Jason Hislop, was able to leverage our solution to identify an instance of jitter that had the...

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Tags: application assurance, application monitoring, information technology, enterprise IT, network performance management, network management, AppNeta, network performance monitoring

While digital transformation is a relatively loose concept as it pertains to the enterprise, software provider MuleSoft characterizes it as “using a combination of new technologies to modernize legacy processes and to identify and implement new business model innovation opportunities.” And according to the company’s 2020 Connectivity Benchmark, 97 percent of IT decision makers are steering such efforts as they...

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Tags: business leaders, mobile service, customer experience, enterprise WAN, cloud adoption, cloud migration, enterprise tech, enterprise IT, digital transformation, 2020

The days are getting shorter and the nights colder, which means year-end prediction season is upon us again. As 2019 comes to a close, businesses across industries have had to reckon with significant changes driven by digital transformation and a greater reliance on connected technologies to drive business success. But as fast and furious as the rate of change may...

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Tags: edge computing, edge, big data and analytics, BDA, big data, CTO, CIO, network monitoring, cloud migration, cloud, cloud computing, SaaS, enterprise technology, enterprise WAN, enterprise IT, 2020 predictions, 2020

Lately, we’ve been on a roll with delivering platform updates that help successfully position our enterprise customers for a future where their WAN footprint will be more expansive and decentralized than ever before. From a slew of forward-looking DNS enhancements to completing our SOC 2 Type 2 certification, we’ve been proactive in adding features that give AppNeta customers a similarly...

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Tags: network management, enterprise IT, WAN, LAN, network security, network performance monitoring, network monitoring, authentication, security authentication

Earlier this summer, we unpacked the findings of Accenture’s “Perspective on Cloud Outcomes: Expectation vs. Reality” report, which found that of 200 IT pros polled, hardly one third are satisfied with the results of their cloud migration to date. Now, another report from Accenture is driving the point home that as a new generation of business solutions – namely, cloud...

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Tags: cloud migration, digital transformation, ROI, network management, IT solutions, enterprise IT, cloud computing, network performance monitoring

According to a survey of Netflix subscribers conducted back in the summer of 2017, almost 40 percent of respondents admitted to streaming from the platform while on the job. Two years later, streaming in general has never been more popular, and a rash of Netflix competitors are about to launch, flooding workers with distracting content they can binge on the...

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Tags: Amazon streaming, Amazon, enterprise IT, enterprise networks, network performance monitoring, network monitoring, streaming at work, streaming video, streaming, Netflix, Disney, Disney plus

We’ve quietly been releasing more features for DNS monitoring in AppNeta Performance Manager and it’s about time we talked about all of them in one place. Survival of the fastest DNS is built around the fastest responses, but AppNeta allows you to monitor every server and every response to ensure that a single quick response is not masking deeper issues...

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Tags: enterprise IT, enterprise WAN, enterprise network monitoring, network performance monitoring, network monitoring, domain name server, domain name system, DNS, DNS monitoring

We’ve said it before and we’ll keep on saying it: Undertaking any changes–big or small–to your network without having a data-driven strategy is a recipe for failure. But the message to date seems to be falling on deaf ears at many mature finance and telecom companies, as fewer than 35 percent of the IT leaders in this sector rely on...

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Tags: digital transformation, ROI, CIO, enterprise IT, cloud computing, network performance monitoring, cloud migration

According to a recent Salesforce report, 71 percent of enterprise IT teams are transforming from “a technology-providing cost center to a value-based service brokerage.” What does that mean exactly? For starters, the IT department of the past was very much a reactionary operation. That’s not to say that IT teams were always playing catch up, but actually the opposite: The...

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Tags: web apps, web applications, SaaS, network performance monitoring, network monitoring, enterprise network monitoring, enterprise IT, cloud computing, cloud

Between The Master’s and The Women’s World Cup, sports fans have had a lot of mid-day distractions lately. And while it’s not a sport in the traditional sense, the impending Democratic presidential debates present yet another heated competition that is likely to have many office workers switching back-and-forth between live streams over the coming months. Mixing work and politics is...

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Tags: 2020 election, cloud computing, democratic debate, enterprise IT, enterprise network, network monitoring, network performance monitoring, presidential debate, streaming video

A recent Accenture survey of enterprise tech pros found that only one third of companies that have undergone cloud migration are reaping the expected results. The report, which received feedback from roughly 200 IT pros, emphasizes a “tale as old as time” about adopting any kind of new technology or workflow: Expectations can quickly get inflated when they aren’t rooted...

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Tags: cloud adoption, cloud computing, cloud migration, data, data storage, enterprise IT, network monitoring, network performance monitoring, networking hardware

Google recently published an eye-opening report that looked at the impact of remote work on large organizations, a topic the behemoth search engine-cum-tech monolith is well suited to explore. After all, according to the company, at least 30 percent of all meetings held between employees involve at least two time zones. That makes sense when you consider that 2 in...

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Tags: cloud computing, decentralized business, distributed enterprise, enterprise IT, Google, IT, network performance monitoring, NPM, NPMD, remote office, remote work, remote worker

According to the findings of our 2019 State of Enterprise IT report, only 53.5% of all enterprises are knowingly employing a network performance monitoring solution. That means that despite the fact that enterprises the world over are, by and large, overhauling their legacy networks to embrace enterprise decentralization, only about half of IT teams are even sure they have a...

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Tags: cloud computing, cloud migration, digital transformation, enterprise IT, IT challenges, network performance monitoring, network performance monitoring and diagnostics, SaaS, State of Enterprise IT, ucaas

According to a recent report from Gartner, anywhere from 20 to 50 percent of enterprise app spending takes place “in the shadows” -- that is, without the knowledge of enterprise IT, and potentially in violation of network policies. Known as “Shadow IT,” the rogue use of apps that leverage WAN capacity has exploded alongside the widespread adoption of SaaS for...

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Tags: applications, cloud computing, enterprise IT, network monitoring, network performance monitoring, SaaS, shadow IT, WAN, web apps

It’s a foregone conclusion that the future of enterprise business rests in the cloud. This is especially true when considering what a huge role cloud migration has played within the enterprise space over just the past few years: Spending on cloud computing has grown at 4.5 times the rate of IT spending since 2009, and is expected to grow at...

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Tags: cloud adoption, cloud computing, cloud infrastructure, cloud migration, enterprise IT, IT, network monitoring, network performance, network performance monitoring, SaaS, SaaS applications

Diagnosing (and Avoiding) the Top 3 AWS EC2 Issues
by Andrew Sanders on

There are a staggering number of businesses building their core applications around Amazon Web Services’ cloud offerings, such as their Elastic Compute Cloud (EC2). In 2010, Amazon reported an EC2 growth rate of 35%. It has been used for everything from creating an on-demand supercomputing cluster for pharma research to reinforcing the backend for music-recognition app Shazam. EC2 is extremely...

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Tags: AWS, AWS EC2, cloud monitoring, public cloud providers, Amazon, Amazon Web Services, enterprise cloud, cloud performance, cloud performance monitoing, cloud apps, enterprise IT, network performance, network performance monitoring, network performance management

Disbelief is a common theme in our demo process with potential customers. When we use AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta only showing them 46 Mbps? The...

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Tags: bandwidth, capacity, end user experience, SaaS, Workday, Office 365, network monitoring, network performance, network performance monitoring, enterprise IT, SaaS performance, apps, applications, application monitoring

Salesforce is a heavyweight in the SaaS market, and Salesforce problems can affect thousands of users. Salesforce has an online status dashboard that many users leverage to monitor the application and determine whether it’s working properly and performing to expectations. However,trust.salesforce.com is really just an internal dashboard Salesforce set up so you can check on whether everything within the Salesforce...

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Tags: application performance, monitoring technology, SaaS, salesforce, salesforce performance, network performance, application monitoring, performance monitoring, SaaS monitoring, SaaS performance, enterprise network, enterprise IT

Rate Limiting Detection: Bandwidth and Latency
by Team AppNeta on

Ever wonder if your “ISP is giving you the bandwidth” you are paying for? Do you think your download speeds are different at different times of day? If so, you might want to detect and measure the rate limiting on your network. What is Rate Limiting? Network rate limiting is used to limit the amount of traffic on a network....

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Tags: bandwidth, latency, monitoring technology, NPM, network performance monitoring, network performance management, application monitoring, enterprise IT, enterprise network, network monitoring

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