The Latest in Performance Monitoring and End-User Experience


Browsing posts tagged with: end user experience

Capacity vs. bandwidth for network and application performance monitoring

Capacity vs. Bandwidth: Why You’re Not Getting What You Pay For
October 10, 2017 by

Networking Technology, Performance Monitoring

Disbelief is a common theme in our demo process with potential customers. When we use our AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta
Continue reading

End-user experience matters

Why It’s Time to Pay Attention to End-User Experience Monitoring
September 28, 2017 by

Networking Technology, Performance Monitoring

Technology is becoming increasingly commoditized as consumerization of IT permeates all industries. Now, business leaders are turning to customer experience to help differentiate them from competitors. But even as so much attention is paid to the customer experience, there’s another experience that is often overlooked—the internal end-user experience. At the same time end-user experience is
Continue reading

Performance monitoring for healthcare IT

Monitoring the EHR System Brings Positive Outcomes to Healthcare Company
September 26, 2017 by

Networking Technology, Performance Monitoring

We heard recently from one of our customers about how they’ve been using AppNeta’s performance monitoring at their company, a healthcare support organization. (They’ll remain nameless here.) The key application our customer, the head of IT, is supporting is the electronic health record system for hundreds of hospitals and doctors’ offices. Reliability, efficiency and security
Continue reading

End-user metrics for network performance monitoring

Put Metrics Into the User’s Context to Make Them Meaningful
September 19, 2017 by

Networking Technology, Performance Monitoring

Metrics are meaningless. Well, that’s not quite true. Raw metrics, when it comes to IT monitoring, are just numbers that don’t tell you anything. A number may seem high, but not result in any problem visible to end users. Another number may seem low, but not be as low as SLAs require. The only way
Continue reading

Capacity is an important metric

Why Capacity Matters More Than You Think
September 5, 2017 by

Networking Technology, Performance Monitoring

There are plenty of varieties of network monitoring these days, and various ways it’s used. The reason for using it, however, is fairly singular: to see and improve end-user experience. Network monitoring can ensure that the network has been running well, is running well currently and will continue to run well in the future, regardless
Continue reading

Proactive monitoring for end users

How to Prevent Remote User Issues
August 16, 2017 by

Networking Technology, Performance Monitoring

Why does it matter so much that enterprise users have a good experience with the technology they use every day? Well, their productivity has a big impact on the business’s bottom line. Fewer complaints from users means fewer calls and help desk tickets for IT to manage. And today’s cloud and SaaS-based technology can be
Continue reading

AppNeta provides better data than SNMP

AppNeta vs. SNMP: Device-Centric Monitoring Has Limits
July 19, 2017 by

Networking Technology, Performance Monitoring

Monitoring the performance of your infrastructure is a worthy and necessary part of any IT environment. Whether you have one office or thousands, knowing the status of your equipment is important. However, many of the applications we depend on today are delivered over networks owned by carriers. Accessing your email, for example, likely routes through
Continue reading

AppNeta's weekly roundup of networking, cloud and SaaS market news.

Legacy Networks Have Some Catching Up to Do
July 7, 2017 by

Industry Insights, Networking Technology

Are you using multicloud in your enterprise? No? Are you sure about that? This look at multicloud notes that many businesses are actually using multicloud without knowing it, citing an IDC study that 95% of businesses are using multiple public and private clouds. This unknown use of multicloud is a sort of outgrowth of shadow
Continue reading

Unified communications bring new challenges for IT

Why Unified Communications Can Be Hard for IT to Support
July 6, 2017 by

Performance Monitoring

It’s taken more than a decade, but we’ve finally reached the point where VoIP lines are the primary means of communication for enterprises. Business leaders love it because VoIP, videoconferencing and other elements of unified communications (UC) can significantly improve employee productivity. Using unified communications can also help businesses have more flexibility and options, such
Continue reading

AppNeta synthetic monitoring is global

AppNeta vs. Traditional Synthetic Monitoring
June 27, 2017 by

Networking Technology, Performance Monitoring

Determining the health and status of a web application over time is an important task for both provider and end user in today’s highly distributed, SaaS-based world. There are plenty of methods used to monitor applications today, from the simplistic ping approach to a complex in-depth test. Ensuring visibility into performance without breaking the app—or
Continue reading

Page 1 of 4
1 2 3 4
close