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Browsing posts tagged with: end user experience monitoring
What’s Holding Your WiFi Performance Back?
April 2, 2018 by
Joe Michalowski
Networking Technology, Performance Monitoring
We have a tendency to take WiFi networks for granted. As consumers, we don’t think about the logistics of WiFi—we just want to watch Netflix without constant buffering. The same expectation carries over for employees using business applications. They don’t care what’s going on with the WiFi in the background. They just want seamless access…Continue reading
What’s Under the Hood? What the Best Network Monitoring Tools Have in Common
March 1, 2018 by
Christine Cignoli
Networking Technology, Performance Monitoring
From LAN to WAN, WiFi to VoIP, network monitoring is now critical for companies to get the most from their IT infrastructure. The network monitoring market is set to spike as more companies spend IT budget on tools that help keep tabs on network performance. But what really makes the difference? What do the best…Continue reading
End-User Experience Now Critical for Effective IT—But Companies Missing the Mark
December 28, 2017 by
Christine Cignoli
Industry Insights, Performance Monitoring
Embracing the digital workplace is top priority for any tech-driven organization—and in a world dominated by smartphones, social media and always-on connected devices, “tech-driven” covers almost any company looking to stay competitive. The challenge is creating an end-user experience that leads to digital solutions. According to CMS Wire, “the heart of every successful digital workplace…Continue reading
Using AppNeta’s API for Better Monitoring Data Integration
December 18, 2017 by
Christine Cignoli
Company News, Performance Monitoring
APIs are the currency of today’s SaaS-based infrastructures. They allow business IT teams to connect applications in useful, creative ways to meet their particular needs. As a SaaS-based company ourselves, and with most of our customers moving their apps to cloud and SaaS models, our API powers a lot of very cool interconnected infrastructures. All…Continue reading
AppNeta Adds Chrome Support for Experience Monitoring
December 5, 2017 by
Brian Smith
Performance Monitoring, Product News
We’re excited to announce the availability of Google Chrome for AppNeta Performance Manager’s Experience monitoring! AppNeta allows you to monitor end-user experience of any app, whether internal, SaaS or hosted in a public cloud. The AppNeta Monitoring Points used for Experience monitoring are being upgraded so that your Selenium synthetic workflows are run using Chrome…Continue reading
The 5 Most Important Metrics of End-User Experience Monitoring
September 28, 2017 by
Joe Michalowski
Networking Technology, Performance Monitoring
Technology is becoming increasingly commoditized as consumerization of IT permeates all industries. Now, business leaders are turning to customer experience to help differentiate them from competitors. But even as so much attention is paid to the customer experience, there’s another experience that is often overlooked—the internal end-user experience. At the same time end-user experience is…Continue reading
Don’t Dismiss End-User Experience Monitoring: Why It Matters
February 14, 2017 by
Bree Brouwer
Spending time and resources monitoring your end-user experience can have a massive impact on your enterprise’s operational efficiency, customer retention and employee productivity—all quantifiable metrics that are proven to increase your company’s profits. Still, the data behind the end-user experience seems hazy for many enterprises. It’s also hard to gauge what the ROI would be,…Continue reading
Take Control of the Double-Edged SaaS Sword
February 9, 2017 by
Joe Michalowski
Cloud Computing, Performance Monitoring
SaaS has become the way of the world for enterprise application delivery. The vast majority of enterprises now trust the software-as-a-service model for everything from niche applications to mission-critical tools. However, SaaS applications are a bit of a double-edged sword. The cloud-based model offers the agility necessary to stay ahead of digital demands, with improved…Continue reading
ROBO Problems: Avoid Truck Rolls to Your Remote Offices
January 30, 2017 by
Joe Michalowski
Whether you’re part of a large enterprise expanding your footprint, a retailer with multiple brick-and-mortar stores, or a bank with many locations, you likely know all about remote office/branch office (ROBO) problems. Much of the pressure of managing remote offices falls on IT if there are outages, slowdowns or too many end-user complaints. For years,…Continue reading
Are Your End Users Haunted by Ghosts?
January 23, 2017 by
Joe Michalowski
No, that’s not a question for superstitious IT leaders. We’re talking about application performance ghost issues—the bane of IT’s existence. Ghost issues are the ones that come up intermittently to degrade end-user experience, but are often impossible to reproduce, identify and fix. Your IT team might be a great group of problem solvers, but application…Continue reading