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Browsing posts tagged with: customer

Reviewing the route analysis for each of the disconnected paths confirms they all traverse the same data switch and provides the hostname and IP address:

IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A
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IN PRACTICE: Pinpointing Cause of Point of Sale App Latency
July 11, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall
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IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by

Industry Insights, Performance Monitoring, Use Case

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and
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