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Browsing posts tagged with: application performance

Isolating root cause: March 13th Facebook outage
March 18, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

The Facebook outage that impacted the company’s globally-popular suite of social media apps last week certainly caused lots of headaches. But reports that the interruptions were due to issues on the network level proved premature. Facebook operates its own collection of 15 data centers globally, which serve as a redundant, internal backbone network. As a
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Integrate AppNeta with Salesforce Chatter Feed Using Our API
February 7, 2019 by

Networking Technology, Product News

AppNeta Performance Manager provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. In a past post, I looked at how to integrate AppNeta Performance Manager events
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Scenes from the Show: 2018 Gartner IOCS in Las Vegas
December 10, 2018 by

Company News, Industry Insights

It was a busy week for the AppNeta team at the 2018 Gartner IT Infrastructure, Operations and Cloud Strategies Conference, where we chatted with dozens of IT pros on the show floor. This is a new combination for Gartner, bringing IT Operations and Data Center disciplines together, which made for some very interesting discussions around
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A pattern of significant spikes in round-trip time is detected on a network path. The recurring pattern indicates RTT increases during business hours.

IN PRACTICE: Detecting ‘problem device’ at SD-WAN provider’s PoP
December 4, 2018 by

Networking Technology, Performance Monitoring

IN PRACTICE | This article is part of a series of posts sharing examples of how AppNeta users have leveraged the service to solve performance problems. Continuous, real-time visibility into the condition of the core network is crucial to ensure consistent performance for end users. Without network visibility, problems may go undetected until they are
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Tips for increasing first call resolution for help desks

When Solved is Not Enough: 3 Ways to Boost Your First Call Resolution
November 7, 2017 by

Cloud Computing, Performance Monitoring

In these days of SaaS applications, the help desk has to be efficient, knowledgeable and able to close tickets fast. Nobody likes waiting, and when your users are experiencing a technology problem, they like waiting even less. You can do a lot proactively to make sure that users spend as little time on hold as
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Monitor application performance for the end user experience

Why Improving Application Performance Is So Hard
November 2, 2017 by

Networking Technology, Performance Monitoring

As more enterprises move their applications and services to the cloud, we see a clearer focus on ensuring good application performance for users. That’s beneficial for end users and for organizations focused on DevOps and apps. And it’s a smart business decision—just look at recent APM provider acquisition data to see the size of this
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Application performance monitoring for cloud

Don’t Let the Cloud Block Your Visibility Into SaaS Performance
September 25, 2017 by

Performance Monitoring

So you’ve transitioned your company to SaaS. What a relief. No more license tracking, no more deploying patches and updates and helping users who have problems with an application. The SaaS vendor will handle all your problems, right? Unfortunately, it doesn’t work that way. The vendor is supporting dozens, hundreds or thousands of clients, and chances
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WiFi monitoring is essential for businesses and IT.

How to Monitor Application Performance Over WiFi
July 12, 2017 by

Networking Technology, Performance Monitoring

The value of application performance monitoring is increasing as apps move to the cloud and SaaS providers. There are many factors that can affect application performance, including local network congestion, ISP performance, inefficient routes, server-side infrastructure and a multitude of others. But there is an even more prevalent change occurring at the other end of
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Gartner show will discuss IT relevance

At Gartner, It’s About IT Relevance
May 7, 2017 by

Cloud Computing, Industry Insights

For the next few days, AppNeta has set up camp here at the Gartner IOSS show. This summit is a place for us to hear about others’ visions for the IT future. We’re surrounded by analysts, speakers and the attendees who are taking on IT challenges every day at work. We know what our AppNeta
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