Archive of posts: 'APM' tag

During Apple’s most recent Time Flies event, rather than unveiling a new series of iPhones (as many had predicted), the tech giant instead announced a suite of service bundles that could cement Apple’s popularity (and ubiquity) for years to come. Called Apple One, the service bundles are designed to get users who already leverage one or more of the company’s...

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Modern IT metrics encompass a lot of measurements, from throughput and latency to capacity and error rates. In a complicated technology world, the question of which metrics to track has gotten more complicated too. It’s just one more challenge in a challenging IT environment. And businesses and their IT teams can’t spend all their time tracking every metric. A simplified...

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I just had to write an Olympic-themed headline, since today is the first day of the 2016 Summer Games! I love the Olympics. It’s so much fun watching athletes do what they’re best at. Plus, they have the extra challenge this year of swimming or boating in polluted, mucky water—so it’s even more impressive for the winners, I suppose. Technology...

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As the cloud takes over, enterprise IT Ops teams are losing visibility into the infrastructure and business-critical applications their employees rely on. Here at AppNeta, we are continually seeking to make our platform more flexible because we know how hard it can be for IT Ops teams to manage these cloud challenges quickly. Here’s a look at what we focus...

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I’m often guilty of sticking my head in the sand, ignoring very small details that could turn into big problems later on. Like when Netflix told me my credit card was about to expire, but it seemed like such a boring task, so I ignored them…till the day Netflix stopped working. I grumbled at the TV for awhile, then wasted...

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Many of our enterprise clients are growing and expanding to more remote locations around the world, especially in areas of high economic growth such as China and India. Accelerated business growth can be exciting and full of potential, but it comes with lots of strategic and tactical challenges for the business. When it comes to remote locations in heavily regulated...

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It’s with great excitement that I announce today our new OEM agreement with SevOne, a fellow leading Boston tech company and a worldwide leader in digital infrastructure management. By adding our core application performance monitoring (APM) technology, SevOne can offer entirely new capabilities and business value to current and future customers. With AppNeta, SevOne’s customers will be able to actively...

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For us at AppNeta, Super Bowl 50* carried few emotions. Sure, we wanted to see Peyton sacked a few more times in his career or watch an awkward spiral fly into blue and black gloves, but overall the collective heart rate of New England wasn’t anywhere near what it was last year (in case you don’t recall, there was a...

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Once found mostly in small- and medium-sized business environments, software as a service (SaaS) has now established itself firmly as the preferred solution for new software deployment in the enterprise. Concerns about security and control have been overshadowed by the low entry cost and fast ramp-up of SaaS solutions compared with in-house deployments. Marketing no longer has to wait weeks...

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Join AppNeta at Velocity in Santa Clara May 27th through 29th! Let us know you’re there, tweet @AppNeta, and come grab a t-shirt from booth #413. Velocity is next up on an already strong 2015 of conferences for AppNeta and it is all about performance! With a great lineup of speakers and just under one hundred booths in the exhibit...

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The topic of why APM deployments fail comes up often. APM Digest did an article in 2012 providing 15 reasons offered by industry experts, and Jonah Kowall over at AppDynamics recently revisited the topic. Something’s in the water, apparently. From our point of view as an APM vendor, APM deployments don’t fail. APM is just one part of the monitoring...

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In my last blog, I talked about what to consider as you migrate to Office 365. As we all know, Microsoft Office has always dominated the business and consumer application marketplace with little to no competition. However, in recent years, the use of Google Apps has been growing to the point where it’s capturing a large chunk of the market....

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Many businesses these days are migrating to Office 365. It is important that when implementing a migration, they make sure the user experience is optimized both during the migration and afterwards. Gartner recently released a study indicating that, by 2017, 33% of all users will be on cloud-based business office systems such as Office 365. That’s because business cloud applications...

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We’re only six weeks into 2015, yet I’m looking for signs that the “APM Predictions for 2015” which APM Digest published at the end of December are becoming reality. Provided in three parts, the predictions came from various APM industry experts --- analysts, consultants, users and vendors. Three themes emerged from the 45 predictions that I want to highlight and...

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In a recent article in TechRepublic entitled, “Customer loyalty: why application performance management is a CIO concern,” the author, Brian Taylor provides the highlights of an interview with James Harvey, the general manager of application performance management at CA Technologies. The focus of the interview is Harvey’s assessment that APM is a strategic and central driver for customer satisfaction and...

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More and more companies are implementing SaaS applications for conducting their most critical business processes. With SaaS apps, the IT department may not be responsible for providing technical support, but they are responsible for ensuring a positive experience for the end-users in their organization. We developed our SaaS Application Monitoring (SAM) solution to provide technology professionals with visibility into the...

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Application Performance Management (APM) has traditionally focused on monitoring the infrastructure and the internal components of applications a company builds and operates. In the past few years, APM has evolved its focus to take into consideration the end users and how applications are performing for them. However, we’re seeing that there are other types of applications that a business relies...

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At AppNeta, we focus on meeting the needs of technology professionals who build and operate custom web apps, as well as those who support the end-users of SaaS-based external applications. Our SaaS Application Monitoring (SAM) solution was developed to provide technology professionals with visibility into the end-user experience for critical SaaS and cloud-based business apps. SAM measures the performance, availability,...

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Since performance is our niche, we’re always on the lookout for any articles, reports or blogs on the topic. A recent one that got our attention is “The Expanding Role of Application Performance Management,” written by Sebastian Kruk and published in CRM magazine. The article came with the sub-head, “Understanding and monitoring the end-user experience” – our bailiwick. The article...

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Now that the holiday shopping season has officially started, online retailers are seeing an increased volume of website visitors and transactions. And, since more people are turning to the Internet each year to purchase their goods and services, e-tailers can expect the biggest rush yet of online holiday shoppers. Based on the website crashes of holiday seasons past, e-tailers know...

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An article defining PaaS caught our attention a few months ago. Entitled, “What does PaaS really mean? Let us know if you find out,” the article explains how the technology industry and IT organizations are confused about what PaaS is and use the term “confusingly.” The author, David Linthicum, then offers a definition, however we think his definition isn’t quite...

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A recent survey of IT leaders that was reported in a ZDNet article entitled “PaaS may be a panacea for stressed-out developers,” found that 70% are either already using Platform-as-a-Service (PaaS) solutions for application development or planning to implement them in the future. Since there is indeed plenty of pressure on developers to develop faster, PaaS can certainly help with...

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As recently reported by Forrester, large enterprise adoption of SaaS will drive its adoption rate to 50% of surveyed companies planning to adopt new SaaS Services within the next year. The reasons for this growth are clear, SaaS services offer low up front costs, fast time to value and are accessible everywhere for a mobile workforce. This transition sounds ideal...

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In theory, since PaaS applications can be built using common standards and tools, it should be the same for building capabilities to monitor those applications. With less customization there should be easier monitoring, right? Well, if the content of the article, “Study: PaaS Market to Top $6.94B by 2018,” written by Chris Talbot in Talkin’ Cloud holds true, companies would...

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We’re always keeping watch for the latest analyst report on the Application Performance Monitoring (APM) market and few have caught our eye more than the report recently released by Gigaom Research entitled “Sector Roadmap: Application-management solutions for distributed and cloud environments.” Written by well-known APM expert, author and analyst, Bernd Harzog, the report delves into the numerous current challenges for...

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To monitor SaaS applications, IT teams have been using traditional application monitoring tools that are for monitoring internal applications — looking at servers and devices on the network to make sure they are functioning properly. However, SaaS applications aren’t on their network — they are over the Internet and in the cloud — making these tools insufficient for monitoring SaaS...

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Yesterday was Go Slow Day on the Internet. As lawmakers consider the latest arguments on how much control ISPs should be allowed to exert over the networks that support the wider internet, websites like Reddit, Etsy, and Vimeo are staging a protest. Yesterday, they committed to slowing down their main sites, giving users a glimpse into what the internet would...

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AppNeta’s customers deploy thousands of appliances at customer locations across the globe. These appliances continuously collect data about target applications and networks, then store and analyze it from a cloud-based management system. Management of these appliances is not an easy task. They are often installed in remote locations where local IT staff is not readily available or not fully aware...

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When a Salesforce downtime occurs, it gets a lot of notice. You see it picked up on Twitter and in the press. With 93,000 customers around the globe, Salesforce is the poster child for SaaS services. Whenever there’s an issue, people start to question it and cloud services in general. If you look at the numbers, Salesforce is actually much...

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A recent analyst firm research paper commented that organizations that have the capability for measuring the quality of the end user experience are twice as likely as other companies to improve their brand reputation and 75% more likely to improve employee productivity. This comment validates that you need to measure the end-user experience, but it also suggests that if you...

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My previous post described our product pipeline at a high level. In this post i’ll focus on the first stage of the pipeline - the Inbox - and how we use Asana to initiate company-wide conversations about improvements to our products. As stated previously, the Inbox is where features / enhancements / ideas for the product are born. Anyone at AppNeta can...

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As companies turn to SaaSas a low cost, highly scalable, and agile way to host new applications, a number of cloud performance management and monitoring solutions are appearing. Salesforce led the CRMs in moving off of dedicated hardware, and other types of applications like email, project planning, and even EHR have followed suit. Moving away from installed software side-steps a...

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One of the many challenges facing organizations these days is that certain parts of the business are either moving to SaaS or is already in the cloud. This brings a unique problem for everyone responsible for maintaining the web applications' availability, performance, and functionality. Organizations often struggle to secure and protect business and customer data. In the past, all the...

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Only two years ago, the average company adopting SaaS applications was a 50-person company, mainly because smaller companies were inclined to not invest in on-premise solutions. Since then, there’s been a shift and SaaS has become the standard for any company implementing business applications or services. Even the largest companies in the world are now adopting SaaS applications and services,...

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As application deployments get more complex, the tools to make sure they're working have certainly more than kept up. Not only do we have tools to monitor hardware health, but there are tools to measure network performance, application performance, and resource usage for every conceivable piece of every system. Unfortunately, collecting data for data’s sake doesn’t keep any application running,...

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Today we are really pleased to announce the launch of the AppNeta Identity Manager, the unified user and account management system which is the foundation of the AppNeta Performance Management services. Control Freaks Rejoice As a great movie superhero once said “With great power comes great responsibility” (apparently different phrasing was used in the comic books, and with this capability...

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As software continues to eat the world, ecommerce is starting to reflect the diversity of, well, commerce. But this growing market is also growing more competitive, so there’s a lot of interest in technologies that can help push businesses past razor-thin margins and into profitability. It’s great that “faster sites convert better” has become common knowledge, but stop there and...

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For immediate release Boston, Vancouver, and Providence (April 1, 2014) — Full-stack application performance management software maker AppNeta today announced a suite of new features aimed at helping developers and IT professionals understand the performance of apps deployed in the cloud — literally. “We’re always watching the skies for new developments in the cloud space,” said Capt. Jim Melvin, CEO of...

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I’m excited to announce that AppNeta has reached another important milestone. Our leadership has been recognized in not one, but two Gartner Magic Quadrants - the Magic Quadrant for Application Performance Monitoring and the Magic Quadrant for Network Performance Monitoring and Diagnostics. It’s reassuring to know that our award-winning SaaS service is seen as both visionary (in the NPMD MQ)...

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Only SaaS Company Named to both APM and NPMD Magic Quadrants BOSTON — March 24, 2013 — AppNeta, the leading provider of full stack application performance management solutions, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the “Magic Quadrant for Network Performance Monitoring and Diagnostics.”[1]For a complimentary copy of the report, visit www.appneta.com. According to...

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Combined capabilities provide end-to-end visibility of enterprise network and application performance AUSTIN, Texas (March 19, 2014) – One Source Networks (OSN), the global voice and managed network services partner of choice for large enterprises, today announced its partnership with AppNeta, the technology leader of full-stack Application Performance Management (APM) solutions, to deliver comprehensive application-layer monitoring to its global enterprise customer...

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The Way Back Machine: APM Premise Software At AppNeta there was a time before SaaS. It too was a time of great engineering and building cool stuff. Back then we were still doing application performance monitoring and analysis. We required that our customers install our application (application server + network agents + users' clients) on their hardware sitting within their...

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Traversing a modern web site programmatically can be a tricky business. Gone are the days of static content, plain HTML forms, and simple web flows where one page transitions directly into the next. In its place is a constantly evolving landscape of rich javascript libraries, client side MVC, websockets, and websites that act progressively more like desktop applications than traditional...

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Boston-based AppNeta evaluated for completeness of vision and ability to execute BOSTON — January 6, 2013 — AppNeta, the leading provider of Full Stack Application Performance Management solutions, today announced that Gartner has positioned AppNeta as a Challenger in the “2013 Gartner Magic Quadrant for Application Performance Management.” For a complimentary copy of the report, visit www.appneta.com. "AppNeta’s integrated, cross-platform...

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We’ve had an exciting few months at AppNeta, and the great news keeps rolling in. I am thrilled to announce that AppNeta’s Application Performance Monitoring services have been recognized in the Gartner Magic Quadrant for Application Performance Monitoring alongside AppDynamics, BMC, CA, Compuware, Dell, HP, IBM, ManageEngine, Microsoft, New Relic, Optier, and Riverbed. We are honored that Gartner has recognized...

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Gigaom Analysts Discuss Monitoring Performance in Today’s Complex Web and Mobile Application Environments BOSTON — December 5, 2013 — AppNeta, the technology leader of Full Stack Application Performance Management (APM) solutions, today announced a webinar on December 11th, 2013 hosted by AppNeta and Gigaom Research. This webinar, “Application Performance Monitoring in a Multi-platform App Environment,” will focus on the challenges...

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I consider myself fortunate to have now attended the first two AWS re:Invent Conferences. 2012 was notable for its impact as the first event, and 2013 did not disappoint with big crowds and lots of energy --  the show had it all! I attended many great sessions with some true thought leaders in the SaaS services market.  Andy Jassy lead...

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Web Applications Require Next Generation Performance Monitoring Solutions BOSTON and AUSTIN — November 5, 2013 —AppNeta, the technology leader of Full Stack Application Performance Management (APM) solutions, announced today a strategic partnership with SolarWinds® (NYSE: SWI), an IT management leader serving over 150,000 customers worldwide including small to medium sized businesses and 425 of the Fortune 500 companies. Through AppNeta’s...

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Last night, the United States Congress managed to avoid a default with a last-minute agreement. But the reboot’s still in progress, and many federal government servers and services remain shut down. The cause of the online blackout is this set of guidelines released by the Office of Management and Budget, and in particular their answer to this question: Q5: What...

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The fine folks over at KissMetrics put together a stunning infographic on just how important this performance stuff is. It's easy to get caught up in shipping features and polishing UX, but sometimes, the low-hanging fruit is the first performance step, not the 50th A/B test. Check it out below (click for a larger version) -- how does your website...

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So we all know that the Baltimore Ravens are the 2013 Blackout…err…Super Bowl Champions. And debate will rage on about the “winners” of those Super Bowl commercials. Running away with the social media title this year was, without a doubt, Twitter. With the power outage that almost brought the Lombardi trophy to San Francisco (as a Steeler fan, I guess...

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As distributed systems architectures become more complex and as organizations shift their infrastructure from on-premise hardware to the cloud, you need improved performance management tools to monitor your web applications! So we are here to help with a free eBook that outlines the key features and benefits of Application Performance Management solutions.  This Guide To Application Performance Management Technology, explores the different APM options available...

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I think it’s safe to say that everyone knows what happened yesterday – the U.S. Presidential Election. And while we were interested to see who would be named the winner, we were also interested in seeing how the election would affect end user experience of certain popular websites: mittromney.com; barrackobama.com; foxnews.com; nbcnews.com and cnn.com. Our AppView Web solution uses a...

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I know we’ve talked about it a lot here on the Performance Monitoring Blog, but I cannot stress enough the importance of end user experience monitoring. Unfortunately, your customers do not care if a problem is inside your datacenter or outside your control – they will hold you ultimately responsible for their web experiences on your pages.Customers lack patience for poor...

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Now more than ever before, the management and reliable delivery of applications dictates business success. Application downtime leads to wasted employee time and thousands of negative customer experiences. When a retailer’s website loads slowly, sales are lost because the prospect is already 10 clicks away. You should never let your technology problems become business problems. When an application or network performs poorly,...

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In an era of new technologies and an ever-increasing presence of the Internet in ordinary life, the pressure to optimize Web performance for IT, development, business professionals and application owners has never been higher. Today, user satisfaction is everything: Your customer-facing Web application must perform seamlessly if you don’t want your customers to flee to the competition. Your mission-critical internal applications must...

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I don’t think I was alone June 21, 2012 when I went to check-in on Twitter during lunch and for some reason could not connect. Hmmm, how is that possible? The Twittersphere can’t actually be down…or can it? My office in Boston was also experiencing some network problems so I just assumed the Twitter issue was related to the Comcast...

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Here at AppNeta, we love it when a customer thanks us for helping them track down a hard-to-diagnose web performance problem. Over the past year, as we’ve helped more customers, we’ve noticed a few common patterns pop up, so we’re blogging about a few of them and their solutions. While every web stack is unique, when you start scaling there...

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With highly distributed network and the expansive transition to cloud services, network and application performance monitoring is becoming more and more challenging. With the increase in IP-based applications like VoIP, Video Conferencing, hosted CRMs, VDI and cloud services offering simpler and easier ways to communicate and operate within an organization. Each application comes with unique performance requirements and settings needed...

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Service-level agreements (SLAs) are an interesting concept because unless  there is a major disruption, it is difficult to guarantee they are being met daily. How do you know your carrier is meeting the requirements you are paying for? And if you  are a carrier, how can you prove to your clients that you are delivering the service as agreed? Network...

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Every major wireless carrier is racing to deploy 4G branded mobile data services.  Although the mobile data user has been trained to lower his or her performance expectations, the wireless carriers are working hard to change that perception.  Can 4G wireless services support real time applications like voice and video for the mobile office of 1?  Can it replace more...

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Do you know how long your customers are going to wait for a page load? More importantly, how long are you making them wait right now? Back in the misty eons of time, it used to be easy to measure your application performance. You'd grab a stopwatch, load up your web application, and see what happend. If it was slow,...

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Server virtualization and cloud computing are often talked about – even by service providers — as if the terms were interchangeable. This is, in part, because both were developed to solve a similar business problem: more computing with less resources. Virtualization is amongst the technologies used to provide cloud computing services. The core difference is management of the hardware; virtualization...

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By Cliff Chapman, Application Delivery Architect, LinkStatus Was Shakespeare’s Rosalind in a Telco’s QoS presentation when she inquired “Why then, can one desire too much of a good thing?” She was hooked. QoS would solve all her Application performance problems. “I’ll just need Expedited Forwarding for voice and video, something middling for Thin Client and I’ll let the rest rot in...

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How are you ensuring a successful transition before plugging in the first phone? VoIP, Video and Unified Communications are highly cost-effective network services. While your wallet may be breathing a sigh of relief, your network is about to get the wind knocked out of it by the  weight of VoIP and video conferencing services. Network performance is dependent on existing applications and...

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We wanted to share the following blog post from Life as a Healthcare CIO by John Halamka, CIO of Beth Israel Medical Center in Boston. Today’s post names PathView Cloud as the Cool Technology of the Week. Cool Technology of the Week How many times have you heard the complaint “the application is slow” but lack data about server, network,...

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Are you considering moving business-critical applications like e-mail, financial management, backup/recovery and CRM to the cloud? Or maybe you’re already on your way? It’s clear that cloud computing has arrived, and businesses of all sizes are taking advantage of it even faster than initially predicted. Gartner rates it as the top strategic technology for 2011, and surveys from MarketBridge, IBM...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! With the growing frenzy over cloud-based services and the recent announcements about managed cloud services, it is clear that we are looking at the future of business technology, one that merges critical business services with the cost efficiency, speed and easy integration of the internet. But, as...

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As we prepare to launch AppView Web, I have been spending a good amount of time looking at web application performance monitoring and the tools available and the value they can provide. This is an interesting technology niche in particular; the most commonly referenced tools are polar opposites of each other in many ways… Monitoring systems like Gomez, Keynote and...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! Yesterday, Apparent Networks released AppView Voice, the first of many application-specific remote performance management modules designed to complement and integrate with PathView Cloud.  AppView leverages the strengths of the existing PathView Cloud performance management platform by utilizing the zero-administration microAppliance to assess specific applications such as voice,...

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We like to celebrate our history! Our legacy blog entries tell the AppNeta story from its inception as Apparent Networks. If you’re suffering from slow application performance, chances are you’re suffering from some degree of latency.  As everyone knows, each computer has its own performance limits.  With one too many applications, lag will result from the inability of the computer...

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As applications evolve, so does the infrastructure that supports them.  In terms of network dependent applications, the applications of today are dramatically more performance sensitive than the ones of yesterday.  Voice over IP, video conferencing, and virtual desktop infrastructure all rely heavily on high bandwidth, low latency networks to perform without hiccups and service interruptions.  So how well does a...

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Our legacy blog entries tell the AppNeta story from the early days…Read on! Scott Kirsner recently wrote a great Boston Sunday Globe story and related blog post on the innovation coming out of the Boston area relating to cloud computing. There’s no question that cloud computing is having a dramatic impact on the way we think about networks and how...

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