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Salesforce unveils permanent Work From Anywhere strategy
by Paul Davenport Paul Davenport on

According to Salesforce, “the 9-to-5 workday is dead,” as the company’s chief people officer Brent Hyder announced that Salesforce will offer employees three styles of work once Covid-19 restrictions are lifted; flex, fully remote, and office-based.

Flex, which Salesforce expects the majority of employees to embrace, requires workers only to come to the office one to three days a week to take part in “team collaboration, customer meetings, and presentations.”

Fully remote employees are just that; workers who will only come to the office for very special events, but are trusted to take a Work From Anywhere stance in collaborating with teams almost entirely via digital channels.

Salesforce anticipates that the smallest population of workers will be office-based employees, who are those whose roles simply require them to be in the office four or five days a week. That last point is the most interesting, however, as even the five-day workweek isn’t even a standard given with 9-to-5 schedules out the window, as Salesforce is hoping to give employees the flexibility they need to complete goals on schedules that work best for them and the business.

“Our employees are the architects of this strategy, and flexibility will be key going forward,” Hyder writes. “It’s our responsibility as employers to empower our people to get the job done during the schedule that works best for them and their teams, and provide flexible options to help make them even more productive.”

Following Microsoft and Facebook’s lead

This announcement mirrors strategies being put forward across the enterprise space, and particularly at big tech companies with strong ties to the cloud.

Back in January, Microsoft announced that they would be expanding permanent work from home policies to a wider swath of their workforce, even going so far as to support employee relocation by footing the bill for home office expenses.

This came after Facebook revealed back in May that they would be shifting their own policies around remote work to allow tens of thousands of employees to go remote over the next five to 10 years.

“We’re going to be the most forward-leaning company on remote work at our scale,” CEO Mark Zuckerberg said in an interview with The Verge. “We need to do this in a way that’s thoughtful and responsible, so we’re going to do this in a measured way. But I think that it’s possible that over the next five to 10 years — maybe closer to 10 than five, but somewhere in that range — I think we could get to about half of the company working remotely permanently.”

All of this mirrors our own approach to remote work at AppNeta, which has been a facet of our employee policy for years, but that has truly matured over the course of 2020. Not only did we ramp up financial support for remote workers by including a WFH stipend within each paycheck starting in June, but we’ve even changed up how we approach the standard workday and workweek, baking in an AppNeta Friday’s policy that sees the (virtual) office close on alternating Fridays, and a “Your Time” policy that encourages employees to take an hour off each day to unplug, get outside, or have lunch with family.

A strong network foundation is key to Work From Anywhere

But supporting a remote workforce hinges on the ability of teams to access their workflows remotely in the first place.

When employees were only really logging into work at the head or branch office, IT could more predictably manage the network connections that delivered critical apps to end users, relying on SLA-backed, commercial-grade connectivity, and defined network paths that they could readily investigate when performance issues arised.

In a WFH world, the number of ISPs, cloud providers, and last-mile networks involved in delivering workflows out to end users explodes. This calls for IT to leverage a toolset that can help them gain critical performance insights into all of these arenas in an organized, actionable manner.

With AppNeta, teams can gain an outside-in understanding of how end users are experiencing their cloud and SaaS applications, while also gaining visibility into the last-mile (and even in-home) connections where performance issues are known to proliferate.

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Filed Under: Industry Insights

Tags: application performance, SaaS, enterprise network, enterprise IT, network management, network performance monitoring, network monitoring, wfa, wfh, decentralized network, distributed network, enterprise cloud, salesforce cloud, work from anywhere, work from home, remote work, Facebook, Microsoft, salesforce

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