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Browsing posts filed under: Performance Monitoring

Cloud-based call centers now the “new normal” within the enterprise
April 24, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

Cloud-based call centers have gone from risky experiments to a business standard over the course of the last decade. According to research from IDG, 62.4 percent of global enterprises now use cloud (or virtual) contact centers to facilitate their customer service and outreach operations, and for good reason. For starters, this reflects an overall trend
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Intent-based networking vs. SD-WAN: What’s the difference, and why it matters
April 5, 2019 by

Cloud Computing, Networking Technology, Performance Monitoring

Buckle up, IT pros, and move over SDN: Intent-based networking (IBN) is the latest approach to network management that’s buzzing in the enterprise space. While this acronym may not be as familiar as others that have come to define IT ops and digital transformation (think SD-WAN and SaaS), it’s not actually an entirely new approach.
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Why it’s critical to understand your “App Landscape”
March 28, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

When monitoring an enterprise network, teams often think that they need to focus squarely on the apps that are deemed “business critical,” and little else. While the logic here isn’t flawed, per se, this approach robs IT of the holistic picture of network conditions they need to truly understand where their network capacity is being
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Report: Legacy network monitoring tools don’t cut it in the cloud
March 26, 2019 by

Cloud Computing, Networking Technology, Performance Monitoring

A new report from EMA, a leading IT and data management research group, found that roughly 75 percent of network managers polled think their network performance monitoring (NPM) tools are “insufficient” when it comes to the public cloud. Barely a quarter of those polled believe the tools they currently use fully address their monitoring needs
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What is IPv6, and why isn’t your network using it yet?
March 21, 2019 by

Cloud Computing, Networking Technology, Performance Monitoring

IPv4, the previous and still prevalent generation of the Internet Protocol, was designed to support roughly 4.3 billion devices. While this was plenty of capacity for the connected world of 1980, it’s tiny by 2019 standards. While it’s not yet true that every one of the planet’s 7 billion people is armed with their own
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Eliminating suspects fast: March 13th Facebook outage
March 18, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

The Facebook outage that impacted the company’s globally-popular suite of social media apps last week certainly caused lots of headaches. But reports that the interruptions were due to issues on the network level proved premature. Facebook operates its own collection of 15 data centers globally, which serve as a redundant, internal backbone network. As a
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Rethinking your “game plan” for network monitoring
March 15, 2019 by

Cloud Computing, Networking Technology, Performance Monitoring

Enterprise IT and network ops teams may not appear to have much in common with the names on your NCAA March Madness bracket. But in both arenas, teams need to be masters of strategy, cooperation, and fast thinking in order to succeed. That’s because just like college basketball, network monitoring and management requires having both
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As tech transforms the hotel business, network performance is critical
March 7, 2019 by

Industry Insights, Networking Technology, Performance Monitoring

The rate of change in the hospitality sector over the past decade has been staggering. While booking apps, AirBnB, and ratings websites have certainly been disruptors, it’s really the changing demands of travelers that have put technology at the center of the lodging experience. And hoteliers are taking note. A recent study from Forrester Research
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AppNeta Route Visualization now features BGP Data
March 5, 2019 by

Networking Technology, Performance Monitoring

Our new Route Visualization allows IT to see how DNS, content delivery networks, and BGP work together to deliver content to your users efficiently.

Week-long network outage drives cloud migration at Amherst College
February 26, 2019 by

Cloud Computing, Networking Technology, Performance Monitoring

It’s not just enterprise networks that are feeling the impact of digital transformation. From government agencies to higher education, cloud migration and SaaS adoption are changing networking from the top-down, and putting unprecedented strain on IT departments as a result. One recent incident at Amherst College in Massachusetts illustrated perfectly what can happen when IT
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