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The Latest in Performance Monitoring and End-User Experience


Bandwidth Info is Great…but What is Using my Capacity at the Remote Site?!
March 14, 2011 by

Networking Technology, Performance Monitoring

Sound familiar? I know this is a question many of you ask yourself regularly, if not daily. There aren’t too many people that would debate the value provided by understanding flow data: the ability to get deep and near real-time insight into the applications and users that are consuming resources on your network.  Flow analysis
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New Feature: Tracelytics Page Guide
March 7, 2011 by

Company News

Web apps are always getting more complex and distributed, so it’s important that Tracelytics both lets you cut right to the heart of your data and is also dead-simple to use. We’re always pushing the envelope on consumable, insightful data with innovative visualizations, customizable interfaces and timely delivery of information, so it’s good to take a step back and
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Feeling busy? Check This Out
March 4, 2011 by

Networking Technology, Performance Monitoring

I speak with IT Outsourcers and Managed Service Providers every day, and I am always amazed at how busy they are, but I’m realizing that I shouldn’t be. According to AMR Research, 80% of companies are increasing or maintaining their current level of IT outsourcing in the current year. IT Outsourcing doesn’t just mean organizations
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Enterprise Communication Deployments – The Missing (Performance) Puzzle Piece
March 2, 2011 by

Industry Insights

Hopefully we have seen some of you at Enterprise Connect in Orlando, FL this week! If you’re not familiar with this event, it is the industry’s premier enterprise communication conference. Enterprise Connect focuses on exploring the latest technology and ROI scenarios to support the ongoing convergence of all forms of business communication onto IP-based networks.
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Dog Food, WAN Performance, and Hosted VoIP
February 17, 2011 by

Performance Monitoring

My field engineering team works with customers and partners in many regions and time zones, and we often host working sessions from remote locations.  This provides great opportunities to employ our own solutions and “eat our own dog food” to monitor and troubleshoot common services we use between sites. I hosted a virtual technology workshop
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The Next Generation in Web Services Demands the Next Generation in Network Performance Management Solutions
February 16, 2011 by

Networking Technology, Performance Monitoring

Web-based service delivery models like cloud computing, SaaS and VoIP are revolutionizing IT. These distributed deployments offer cost, scalability and manageability advantages too compelling to pass up. But the performance of web-based applications is heavily dependent on the networks that deliver them to remote sites. A host of variable, intermittent factors can crash business-critical services.
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Who’s Managing the Performance of Your Cloud Applications?
February 8, 2011 by

Performance Monitoring

Are you considering moving business-critical applications like e-mail, financial management, backup/recovery and CRM to the cloud? Or maybe you’re already on your way? It’s clear that cloud computing has arrived, and businesses of all sizes are taking advantage of it even faster than initially predicted. Gartner rates it as the top strategic technology for 2011,
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The Straight Goods – Part 3 of 3
February 4, 2011 by

Performance Monitoring

Don’t you hate when service providers refuse to acknowledge the issue is on their end? It really annoys me when a support team fobs you off with generic answers showing their thinly veiled disinterest. For this last tale I chose one very close to home for us here at Apparent.  I want to show that
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The Straight Goods – Part 2 of 3
February 3, 2011 by

Performance Monitoring

Part of the support role is to reach out to new customers and provide some general product training – ‘onboarding’ as we like to call it.  It’s not every day that we uncover network issues when providing this training with a client setup but it happens often enough not to phase me. The other week
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The Straight Goods – Part 1 of 3
February 2, 2011 by

Performance Monitoring

Isn’t it an awful feeling when you’re told something by someone who has a vested interest in you believing them?  Let’s face it, who has ever wholeheartedly believed what a salesman told them?  Yeah, there are cries of  ‘snake oil!’ in my head when I’m approached by these types.  So, I’m here to give you
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