The Latest in Performance Monitoring and End-User Experience


SD-WAN or WAN Optimization? Why This Question Doesn’t Cut It
July 17, 2017 by

Networking Technology, Performance Monitoring

Have you joined the rising crowd of IT pros claiming WAN optimization is dead in recent years? It’s the same story with all types of technology at this point. You spend 10 or 20 years relying on yesterday’s innovation, and as soon as something new comes along, the industry is ready to move on. For
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Can Emerging Network Technologies Solve IT’s Problems?
July 14, 2017 by

Industry Insights, Networking Technology

One of our favorite topics around here is obviously network performance. This take on upgrading network performance looks at the big picture of networking today to see where improvements might happen. Throughput and security have traditionally been the two big considerations in network performance, but others now include policy-based approaches, flexible infrastructure and capacity. The
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Ghostbusting in Real Time for Remote Offices
July 13, 2017 by

Performance Monitoring

You’ve just gotten to work when a new support ticket comes in from your company’s San Francisco remote office (you’re at headquarters in Boston). Office 365 was running very slowly yesterday. It’s their third help desk ticket this week, and the others are still unresolved in ServiceNow. Your first move is to call the user,
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How to Monitor Application Performance Over WiFi
July 12, 2017 by

Networking Technology, Performance Monitoring

The value of application performance monitoring is increasing as apps move to the cloud and SaaS providers. There are many factors that can affect application performance, including local network congestion, ISP performance, inefficient routes, server-side infrastructure and a multitude of others. But there is an even more prevalent change occurring at the other end of
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Capex vs. Opex for IT Spending
July 10, 2017 by

Cloud Computing, Industry Insights

The cloud offers many attractive alternatives for businesses and their IT teams looking for flexibility and quick deployment of all kinds of applications, large and small. But existing budget patterns—with a strong bias toward ownership (capex) rather than consumption-as-needed (opex)—means IT is stuck shopping for tools in an old-school way. Old habits and work styles
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Legacy Networks Have Some Catching Up to Do
July 7, 2017 by

Industry Insights, Networking Technology

Are you using multicloud in your enterprise? No? Are you sure about that? This look at multicloud notes that many businesses are actually using multicloud without knowing it, citing an IDC study that 95% of businesses are using multiple public and private clouds. This unknown use of multicloud is a sort of outgrowth of shadow
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Why Unified Communications Can Be Hard for IT to Support
July 6, 2017 by

Performance Monitoring

It’s taken more than a decade, but we’ve finally reached the point where VoIP lines are the primary means of communication for enterprises. Business leaders love it because VoIP, videoconferencing and other elements of unified communications (UC) can significantly improve employee productivity. Using unified communications can also help businesses have more flexibility and options, such
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SD-WAN Won’t Push MPLS Out
June 30, 2017 by

Industry Insights, Networking Technology

It may have seemed for a moment there that MPLS was on its way out as SD-WAN came onto the scene and businesses with remote locations used more public internet. That’s probably not the case, though. A recent Nemertes Research survey found that about 21% of organizations are deploying some kind of SD-WAN technology. Notably,
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How Edge Computing Might Benefit Enterprise IT
June 29, 2017 by

Cloud Computing, Industry Insights

 “The edge will eat the cloud. And this is perhaps as important as the cloud computing trend ever was.”—Tom Bittman, Vice President and Distinguished Analyst at Gartner Research If you’re one of the many IT pros still finding your footing with cloud computing, this statement from Tom Bittman might sting a little. It sounds like
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AppNeta vs. Traditional Synthetic Monitoring
June 27, 2017 by

Networking Technology, Performance Monitoring

Determining the health and status of a web application over time is an important task for both provider and end user in today’s highly distributed, SaaS-based world. There are plenty of methods used to monitor applications today, from the simplistic ping approach to a complex in-depth test. Ensuring visibility into performance without breaking the app—or
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