The Latest in Performance Monitoring and End-User Experience


Why It’s Time to Pay Attention to End-User Experience Monitoring
September 28, 2017 by

Networking Technology, Performance Monitoring

Technology is becoming increasingly commoditized as consumerization of IT permeates all industries. Now, business leaders are turning to customer experience to help differentiate them from competitors. But even as so much attention is paid to the customer experience, there’s another experience that is often overlooked—the internal end-user experience. At the same time end-user experience is
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Monitoring the EHR System Brings Positive Outcomes to Healthcare Company
September 26, 2017 by

Networking Technology, Performance Monitoring

We heard recently from one of our customers about how they’ve been using AppNeta’s performance monitoring at their company, a healthcare support organization. (They’ll remain nameless here.) The key application our customer, the head of IT, is supporting is the electronic health record system for hundreds of hospitals and doctors’ offices. Reliability, efficiency and security
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Don’t Let the Cloud Block Your Visibility Into SaaS Performance
September 25, 2017 by

Performance Monitoring

So you’ve transitioned your company to SaaS. What a relief. No more license tracking, no more deploying patches and updates and helping users who have problems with an application. The SaaS vendor will handle all your problems, right? Unfortunately, it doesn’t work that way. The vendor is supporting dozens, hundreds or thousands of clients, and chances
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Users Need Better Network Performance, Whatever Their Location
September 22, 2017 by

Networking Technology, Performance Monitoring

Which approach is your company taking with MPLS? This breakdown covers the various use cases that might drive the SD-WAN vs. MPLS decision. Remote locations with a lot of streaming business-critical applications (VoIP call centers, maybe) will still likely need MPLS to keep performance strong. But for cloud-driven companies, SD-WAN products that are cloud-enabled can
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Put Metrics Into the User’s Context to Make Them Meaningful
September 19, 2017 by

Networking Technology, Performance Monitoring

Metrics are meaningless. Well, that’s not quite true. Raw metrics, when it comes to IT monitoring, are just numbers that don’t tell you anything. A number may seem high, but not result in any problem visible to end users. Another number may seem low, but not be as low as SLAs require. The only way
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Tame Your Mobile Traffic for iOS 11 and Beyond
September 18, 2017 by

Industry Insights, Networking Technology

Apple’s latest OS—iOS 11—launches tomorrow. With half to two-thirds of device users running iOS 10, reflecting the huge base of iPhone users, this is no small event for corporate networks. Users bring their devices to work as a matter of course, whether they use them a little or a lot for actual work. So while
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Why It Matters That Unified Communications Aren’t Actually Unified
September 13, 2017 by

Industry Insights, Performance Monitoring

Is it time yet to acknowledge that unified communications (UC) is more of a buzzword than a real business solution? We’ve been hearing about the promises of UC applications for upwards of 20 years—ever since messaging and real-time communication started coming together. But the real temptation of UC was that all of your communications needs—voice,
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Synthetic Monitoring, Using Scripting That’s Built for Humans
September 11, 2017 by

Networking Technology, Performance Monitoring

Scripting a web browser to imitate a human (otherwise known as automated synthetic web transactions) is awesome. Seriously—it’s an amazingly flexible and useful tool. Web developers can script against an application for testing purposes. For those figuring out how to scale a web application, you can use scripts to bring massive amounts of load to
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The Road to Better Performance Is Paved With Networking Technology
September 8, 2017 by

Industry Insights, Networking Technology

We always like to hear the stories of those IT early adopters for a new technology. In this story, it’s several heads of IT who’ve adopted SD-WAN. For both, their companies needed a better way to provision and manage branch office infrastructure. For one, the Bay Club Company, using SD-WAN is actually helping IT drive
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7 Reasons AppNeta Is the Best Solution for Application and Network Monitoring
September 7, 2017 by

Networking Technology, Performance Monitoring

Here’s a bold statement: AppNeta is simply the best solution for monitoring modern web applications and the networks that deliver them. The simple truth is that traditional monitoring tools aren’t designed to provide visibility into applications delivered via the WAN, whether they are internal or third-party SaaS apps. But AppNeta was designed from the ground
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