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The Latest in Performance Monitoring and End-User Experience

As the pandemic wore on last year and changed how we approach even the most basic day-to-day tasks, non-emergency healthcare became a big question mark for thousands of people. This was an especially fraught situation for those who previously relied on regular in-person doctor visits for their well being, leading many to make the false choice between risking COVID-19 exposure...

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Tags: healthcare networks, healthcare IT, network performance monitoring, network performance, work from home, work from anywhere, remote work, telemedicine, healthcare, virtual healthcare, remote healthcare, telehealth

Hot on the heels of our recent CUSTOMER Product of the Year win, TMC has again recognized AppNeta for our outstanding approach to enabling enterprises to monitor and manage their rapidly evolving network footprints. This time, we’ve been named a 2021 Cloud Computing Product of the Year, proving yet again that as the world was forced to adopt a whole...

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Tags: transformation, enterprise, decentralization, WFA, WFH, work from home, work from anywhere, remote work, remote workforce, network manamgenet, network performance monitoring, network monitoring, saas, product of the year, Cloud Computing Award, Cloud Computing, Cloud

With the majority of Americans hoping to work from home in some capacity after the pandemic, the Biden Administration is dedicating $100 billion toward expanding broadband access in an attempt to give every citizen access to performant Internet. A recent report from the Federal Communications Commission estimated that as of December 2019 (ie. just before pandemic restrictions took hold), roughly...

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Tags: network management, network performance monitoring, enterprise IT, enterprise, decentralization, network decentralization, enterprise network, work from anywhere, future of work, work from home, remote work, bill, infrastructure, Biden Administration, Biden, providers, ISP, internet, broadband

As vaccine distribution increases and enterprises plan for a post-covid future, major tech companies are leading the way in establishing the path back to the office, albeit on an incremental and heavily hybrid basis. Microsoft and Uber reopened their respective headquarters on March 29, with the ladder moving up their previous back-to-office schedule from September 13. While Uber may be...

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Tags: network performance monitoring, network management, facebook, uber, microsoft, headquarters, return to office, hybrid work, remote work, work from home, work from anywhere, future of work, network management

This blog is the second in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Thanks to the pandemic you now have hundreds or even thousands of users at home, accessing applications in your data centers, public cloud infrastructure, and through various SaaS platforms. You may be...

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Tags: network management, network performance monitoring, network monitoring, end user performance, end user experience, remote user security, remote security, work from anywhere, wfa, work from home, wfh, remote workforce, remote work, enterprise IT, edge computing, edge, sase, casb, security

Earlier this month, Microsoft announced it would launch its own Financial Services Cloud, joining IBM, who announced their finance cloud a year earlier, in an attempt to meaningfully bring cloud transformation to an industry that’s historically been averse to change. Retail banking has already been a fruitful frontier for cloud computing and tech disruption, what with Venmo and Zelle leaving...

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Tags: network management, network performance monitoring, network monitoring, enterprise transformation, digital transformation, cloud migration, cloud, cloud transformation, cloud computing, banking, corporate banking, finance cloud, financial services, finance

We work with our customers everyday to provide proactive insight on the key apps supporting the business and best practices for addressing issues when they arise. Up this week is a great example of how having a continuous baseline of your cloud applications will help you take action before your users are impacted. On March 15th, saw an issue with...

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Tags: network management, enterprise IT, cloud transformation, cloud, cloud computing, Active Directory, Azure outage, Azure, Microsoft Azure, Microsoft, MTTR, MTTI, IT troubleshooting, network performance monitoring

It’s hard to believe, but this month marks a year since AppNeta and the rest of the world started working from home. While the change wasn’t easy, we AppNetians are an adaptable bunch, and found ways to work hard and play hard while we were socially distancing these past 12 months. Because AppNeta is chock full of folks who love...

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Tags: WFH, work from home, WFA, work from anywhere, your time, employee appreciation, hr, people operations, remote work, remote workers

It’s official: AppNeta is among the elite winners of the 23rd Annual CUSTOMER Product of the Year Awards from TMC, one of the leading publishers and online communities covering enterprise technology. The CUSTOMER Product of the Year Award recognized 29 vendors for 2021 that have helped advance the call center, CRM, and teleservices industries over the past year, as global...

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Tags: network monitoring, network performance monitoring, software, SaaS, cloud computing, cloud transformation, cloud, work from anywhere, work from home, remote workers, remote workforce, remote work, teleservices, CRM, unified communications, UC, contact center, UCaaS, call center, 2021, Product of the Year, Customer Product of the Year Award, TMCNet, CUSTOMER, TMC

This blog is the first in a series from our Solutions Consultant team giving their point of view on the most pressing challenges facing IT teams in 2021. Let’s be honest. Working from home has its challenges, particularly during the pandemic. For those of us with children there are a host of potential pitfalls. One need only look at some...

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Tags: SaaS, UC, UCaaS, analytics, data, IT, enteprise IT, digital transformation, cloud computing, KPIs, KPI, key performance indicators, performance indicators, remote workforce, remote work, work from anywhere, work from home, network performance management, network management, network performance monitoring, performance management, performance monitoring

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