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Browsing posts filed under: Use Case
IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by Amy Potvin
Industry Insights, Performance Monitoring, Use Case
Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A large US telecommunications customer continuously monitors the VoIP performance of their 200+ call centers distributed around the US to look for these type of issues. When…Continue reading
IN PRACTICE: Pinpointing Cause of Point of Sale App Latency
July 11, 2018 by Seth Differ
Industry Insights, Performance Monitoring, Use Case
What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall performance slowdowns for a large national retailer the corporate networking team who oversees the store connections sprung into action. As the team began investigating and troubleshooting…Continue reading
IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by Amy Potvin
Industry Insights, Performance Monitoring, Use Case
Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and stores in order to validate that their circuits are performing. Following a growing trend in enterprise networking, the Network team is migrating their stores from a…Continue reading