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Browsing posts filed under: Industry Insights

AppNeta was also able to identify general periods of inhibited call quality for the firm’s IT team, identified through dips in MOS value and related spikes in packet loss.

In Brief: Investigating Skype performance
October 2, 2018 by

Industry Insights, Performance Monitoring

Problem A civil engineering firm uses Skype for Business heavily in their day-to-day operations, for both internal and external calls. Since migrating to the cloud last year, it has been their primary VoIP application. During an important call in early 2018, the firm’s CEO had a very poor experience with Skype, leading him to ask
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New from AppNeta: DNS, BGP, SD-WAN support, and more!
September 18, 2018 by

Company News, Industry Insights, Product News

Today AppNeta announced a number of exciting product enhancements that we’ve been working on over the past few months. This includes some major milestones in the software that our development teams have been pushing towards over the past few bi-weekly releases and a whole new line of hardware and virtual monitoring points to enable AppNeta
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Reviewing the route analysis for each of the disconnected paths confirms they all traverse the same data switch and provides the hostname and IP address:

IN PRACTICE: Faster resolution for call center outages
August 27, 2018 by

Industry Insights, Performance Monitoring, Use Case

Introduction Transient issues can be a huge problem on large network infrastructures. Not only are they hard to catch, but it is even harder to isolate root cause. A large US telecommunications customer continuously monitors the VoIP performance of their 200+ call centers distributed around the US to look for these type of issues. When
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IN PRACTICE: Pinpointing Cause of Point of Sale App Latency
July 11, 2018 by

Industry Insights, Performance Monitoring, Use Case

What Problem Was the Customer Attempting to Solve? In retail, slow performance in Point of Sale (POS) applications has an immediate impact. When numerous complaints came in regarding overall performance slowdowns for a large national retailer the corporate networking team who oversees the store connections sprung into action. As the team began investigating and troubleshooting
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IN PRACTICE: Identifying the cause of SD-WAN degradation
June 19, 2018 by

Industry Insights, Performance Monitoring, Use Case

Context A major US retail chain had been running the AppNeta Performance Manager for 10 months to monitor the retail store WAN services between their primary data center and stores in order to validate that their circuits are performing. Following a growing trend in enterprise networking, the Network team is migrating their stores from a
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FAQ: AppNeta Data and GDPR Compliance
May 24, 2018 by

Industry Insights, Product News

With the upcoming enforcement of the European Union General Data Protection Regulation (GDPR), we here at AppNeta want to share the steps we have taken to protect our customers and their data. In general, GDPR wants you to: Collect as little information as is necessary, keep it for as short amount of time as is
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Network Visibility Isn’t the End Goal
May 2, 2018 by

Industry Insights

The day security and monitoring appliances were added to network infrastructure was the day that visibility became a major IT concern. However, IT complexity has grown exponentially in recent years, making network visibility a bit of a buzzword. Perhaps the biggest reason is the widespread shift to cloud computing. Cisco research found that by 2019,
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IoT is pushing us to edge computing

IoT is Pushing Us to the Edge, Literally
April 11, 2018 by

Cloud Computing, Industry Insights

Imagine an Internet of Things (IoT)-enabled smart shoe that has the capability for workers to send or receive alerts while working in dangerous areas. The possibilities are just incredible. What we once dreamed of as future technology is now at our fingertips to create opportunities across workplaces and at home. As we see a proliferation
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

Cloud-Native Computing Takes Over IT Infrastructures
April 6, 2018 by

Cloud Computing, Industry Insights

“Cloud-native” technology has likely come across your radar screen at some point in the last few years, but what does it mean, exactly? There’s a good explainer here on cloud-native computing, a concept that runs through any cloud service. Any applications, architectures, platforms and processes that work toward increasing IT’s ability to change and reduce
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WebRTC is great for end users, but what about the network

WebRTC: Boon for End-User Experience, Burden for Networks?
April 4, 2018 by

Industry Insights, Performance Monitoring

Like just about any other technology, WebRTC has followed the hype cycle pretty closely. (Were you surprised to see a headline on this topic in 2018?) WebRTC, an open source project, aims to boost mobile apps and browsers to real-time speed using APIs. After reaching peak hype around 2013, we slipped down into the trough
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