Archive of posts: 'Product News' category

Lately, we’ve been on a roll with delivering platform updates that help successfully position our enterprise customers for a future where their WAN footprint will be more expansive and decentralized than ever before. From a slew of forward-looking DNS enhancements to completing our SOC 2 Type 2 certification, we’ve been proactive in adding features that give AppNeta customers a similarly...

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We’ve quietly been releasing more features for DNS monitoring in AppNeta Performance Manager and it’s about time we talked about all of them in one place. Survival of the fastest DNS is built around the fastest responses, but AppNeta allows you to monitor every server and every response to ensure that a single quick response is not masking deeper issues...

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Network monitoring solutions, by design, should help bring clarity into your management stack. Armed with this clarity, your team can start taking rote tasks out of your day-to-day to help streamline network management from the ground up. Every convenience we can provide -- no matter the scale -- to help speed up deployment or make AppNeta Performance Manager easier to...

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Delivering visibility is central to everything we do at AppNeta. Not only does our platform allow enterprise IT to see into all corners of their network, but transparency and clarity is central to how we operate as a company, too. It’s fitting, therefore, that AppNeta was named a Visionary in the 2019 Gartner Magic Quadrant for Network Performance Monitoring and...

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AppNeta Performance Manager provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. In a past post, I looked at how to integrate AppNeta Performance Manager events into Slack channels. Justin previously...

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AppNeta Performance Manager now supports DNS monitoring for Experience web paths!  Recent blog posts have covered some DNS background and the importance of monitoring DNS performance in a global enterprise environment, particularly the importance of monitoring from the perspective of your end users -- internal and external.  This post introduces AppNeta’s new DNS Monitoring capabilities and gets you started. To...

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Trust is a central component of any company’s digital transformation. When offloading processes and applications that used to be managed in-house to SaaS providers, businesses have to be comfortable sharing data that historically was kept close to vest. This is especially true when it comes to performance monitoring solutions built to analyze all network traffic (even just packet headers). Without...

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Today AppNeta announced a number of exciting product enhancements that we’ve been working on over the past few months. This includes some major milestones in the software that our development teams have been pushing towards over the past few bi-weekly releases and a whole new line of hardware and virtual monitoring points to enable AppNeta to deliver industry-leading flexibility for...

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With the upcoming enforcement of the European Union General Data Protection Regulation (GDPR), we here at AppNeta want to share the steps we have taken to protect our customers and their data. In general, GDPR wants you to: Collect as little information as is necessary, keep it for as short amount of time as is necessary and share it with...

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AppNeta Performance Manager (APM) provides several ways for customers to integrate monitoring data with other systems, including the RESTful API Observer endpoint that allows you to send event notifications to your own receiver. With this ability, the opportunity for flexible integration abounds. Justin previously discussed how to leverage the API to integrate with ServiceNow. Today, we’ll take a look at...

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Security is at the heart of many large organizations and the IT departments we engage with on a daily basis push us to meet their needs. As they’ve become more sophisticated in requirements for authentication we’ve kept in step. For a while now we’ve offered SAML and SSO for our web user interface. With the release of LDAP support, AppNeta customers...

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Too many software alerts can cause IT teams a lot of annoyance. Though they’re designed to be useful and prevent bigger problems, alerts from multiple systems can easily overload IT inboxes. We hear from customers that they want to use alerting more proactively, rather than continually just reacting to alerts that aren’t all urgent or even necessary. Alert chatter happens...

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We’re excited to announce some recent updates to AppNeta Performance Manager, specifically the Delivery and Experience parts of our product. As always, get in touch with questions on any of these topics. You can also check out release notes and see upcoming maintenance windows online. Application Delivery Status at a Glance In our Delivery tool, we’ve redesigned the GeoMap dashboard...

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ServiceNow has taken the lead in the help desk software market, offering its many customers a way to streamline their service tickets and make IT support teams more efficient. We hear often from our customers that ServiceNow has become a go-to, mission-critical application for them. Part of our continuing work and development is around tight integration of AppNeta data with...

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Every IT person has seen it happen...and some have done it themselves. Gaming at work is more prevalent than ever. Game clients like Steam and the rise in mobile gaming can cause significant congestion on enterprise networks. While many companies have segmented traffic from mobile devices onto a separate network, the amount of game-related traffic can still be astounding. For...

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We're excited to announce the availability of Google Chrome for AppNeta Performance Manager’s Experience monitoring! AppNeta allows you to monitor end-user experience of any app, whether internal, SaaS or hosted in a public cloud. The AppNeta Monitoring Points used for Experience monitoring are being upgraded so that your Selenium synthetic workflows are run using Chrome rather than Firefox. With Chrome,...

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We’re excited to announce some new features in AppNeta Performance Manager for our customers. Our engineers are constantly incorporating improvements and feature requests so that our application and network monitoring product is easy to use and gives you tons of details to find and solve any performance problems. Deploying and Accessing AppNeta You’ll notice a few essential updates in the...

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One morning last week, I came into the office to find that the folks in our Boston office couldn’t consistently access Salesforce.com. But of course I already knew this. I had gotten an alert from AppNeta Performance Manager that the app wasn’t functioning correctly, so I could quickly troubleshoot the issue. As Chief Marketing Officer (CMO) at AppNeta, it’s definitely...

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