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The Latest in Performance Monitoring and End-User Experience

Browsing posts filed under: Performance Monitoring

AppNeta's API ServiceNow script

Integrate AppNeta Monitoring Data With ServiceNow Using Our API
February 7, 2018 by

Performance Monitoring, Product News

ServiceNow has taken the lead in the help desk software market, offering its many customers a way to streamline their service tickets and make IT support teams more efficient. We hear often from our customers that ServiceNow has become a go-to, mission-critical application for them. Part of our continuing work and development is around tight
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

Measuring SLA Performance Is Still Largely Do-It-Yourself
February 2, 2018 by

Networking Technology, Performance Monitoring

The Linux Foundation recently announced the LF Networking Fund to combine the multiple open source projects it’s got in the works. These include Open Daylight, Open Platform for NFV and the Open Network Automation Platform, among others. Part of this initiative includes standardizing projects on a single architecture and processes. These various projects in development
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ATS Automation uses AppNeta performance monitoring

ATS Automation Monitors Global Sites With AppNeta for Better Performance
January 31, 2018 by

Industry Insights, Performance Monitoring

IT Role: Raj Avinish, Senior Network Engineer Company: ATS Automation Needs: Network and application monitoring to improve performance for users at 35+ remote locations Results: Better user experience, improved root cause identification ATS Automation is a tool manufacturing industry leader, with a data center each in the U.S. and Germany. Network engineer Raj Avinish is
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Smart networks and SDx are changing corporate networks

How Smart Networks Are Changing Corporate Networks
January 29, 2018 by

Networking Technology, Performance Monitoring

The WAN used to be controlled by hardware switches and physical cabling. Although this is still the case in many companies, a number of businesses have set up something entirely new—a fully programmable WAN. This is an upheaval. It brings many changes to the discipline of information technology, such as: How architects design their networks
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AWS cloud certification has a low bar and could pay off for IT

Are You Certified to Fix AWS?
January 25, 2018 by

Cloud Computing, Performance Monitoring

Some people are always called upon to fix things. It’s true in families (Hi Mom. Yes, I can fix your computer), and it’s also true in businesses. There are plenty of instances in which people who aren’t necessarily trained for the job might find themselves in charge of a company’s EC2 implementation, for example. If
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Deep Packet Inspection solves monitoring problems

Avoiding the Pitfalls of Purpose: The Case for Deep Packet Inspection
January 23, 2018 by

Networking Technology, Performance Monitoring

The deep packet inspection market is expected to experience substantial growth over the next four years, but what’s driving corporate interest? The technology itself is straightforward: Instead of simply examining packet headers, deep packet inspection (DPI) goes deeper to analyze the contents of any packet passing through specific checkpoints—typically firewalls—and can make real-time decisions about
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Help desk challenges are common but can be solved

3 Tips to Tackle Common Help Desk Challenges
January 17, 2018 by

Cloud Computing, Performance Monitoring

Imagine being under the microscope, while also shouldering the responsibility of company-wide productivity. That’s IT in a nutshell, with the help desk as the front line for any dissatisfaction or service interruptions that end users experience. In the past, with on-premises solutions, being the enterprise hero who could solve a problem quickly was difficult. Now,
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Home healthcare company monitors 500 locations with AppNeta

Home Healthcare Provider Brings Distributed Locations Into Focus With AppNeta
January 11, 2018 by

Networking Technology, Performance Monitoring

IT ROLE: Network engineer for branch and wireless services NEEDS: Monitoring 500 remote locations with a small, centralized IT team RESULTS: Finding provider issues; creating network performance baselines We talked recently with a customer who runs AppNeta at a large and growing healthcare provider. This network engineer has just one other colleague helping to manage
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Using G Suite for a collaboration tool

How to Turn G Suite at Work Into Collaboration Nirvana
January 9, 2018 by

Cloud Computing, Performance Monitoring

 For companies choosing a hosted productivity solution, there are two obvious options—Office 365 and G Suite. At first glance, they seem fairly similar. Both offer email, storage and a range of productivity tools like word processing, spreadsheets and presentation applications. But what you might not notice with one of the options is a little problem
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Why GDPR means you have to monitor WiFi

Are You Prepared for How the GDPR Will Change WiFi Networks?
January 4, 2018 by

Industry Insights, Performance Monitoring

Not enough American companies are ready for the GDPR—the General Data Protection Regulation, adopted last year in the European Union and set to go into effect in May of 2018. According to research from Spiceworks, only 5% of US companies are currently preparing for these data protection regulations. On the face of it, this seems
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