The Latest in Performance Monitoring and End-User Experience


Browsing posts filed under: Performance Monitoring

3 tips for network engineering challenge

Don’t Take SaaS for Granted—Make Sure Your Deployments Go Smoothly
October 19, 2017 by

Cloud Computing, Performance Monitoring

 Cloud application adoption is a force that can’t be stopped. And honestly, do any IT leaders really want to stop it? There are a lot of benefits to using cloud and SaaS applications. When you move your apps from on-premises to the cloud, life in IT is supposed to get a lot easier. You enjoy
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St. Luke’s Health Network Empowers IT Users With AppNeta
October 17, 2017 by

Networking Technology, Performance Monitoring

St. Luke’s University Health Network, founded in 1872, is one of Pennsylvania’s leading healthcare organizations, and is home to the oldest school of nursing in the United States. SLUHN is the fastest-growing hospital system in Pennsylvania. That fast growth means new challenges for the healthcare IT team at St. Luke’s, specifically the network engineering team, led
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Build an Office 365 monitoring dashboard

Build an Office 365 Monitoring Dashboard That Isn’t Missing Critical Information
October 16, 2017 by

Cloud Computing, Performance Monitoring

Lots of SaaS applications come with their own dashboard to show the metrics they think you in IT might want to see. But like GPS systems in cars, most people choose to use their own phones for driving directions because the built-in system’s controls are too complicated. When you’re monitoring a SaaS application like Office
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Internal SLAs can improve end-user experience

Why Internal SLAs Shouldn’t Feel Like Punishments
October 12, 2017 by

Cloud Computing, Performance Monitoring

Service-level agreements (SLAs) are becoming increasingly familiar territory for the average IT leader. Unfortunately, the number of SaaS SLAs is sprawling across IT organizations to the point that it’s nearly impossible to manage them all. Business-critical applications are increasingly moving to the cloud and it’s only a matter of time before bandwidth resources start to
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Multiple Salesforce integrations with APIs can slow the network

Calculating the Cost of Salesforce Integrations
October 11, 2017 by

Cloud Computing, Performance Monitoring

Salesforce is an integral part of many companies’ sales organizations. It’s a SaaS application that’s billed per head, but the selling point for businesses  is the time savings that sales reps can achieve with the organization and optimization of account data. Alas, in a world of app integrations, time savings is not guaranteed, and a
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Capacity vs. bandwidth for network and application performance monitoring

Capacity vs. Bandwidth: Why You’re Not Getting What You Pay For
October 10, 2017 by

Networking Technology, Performance Monitoring

Disbelief is a common theme in our demo process with potential customers. When we use our AppNeta Performance Manager to show a customer their own data for a particular office, they almost immediately ask why the capacity metrics are low. If the customer is paying for 250 Mbps out of that office, why is AppNeta
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AppNeta's weekly roundup of networking, cloud and SaaS market news.

SaaS Application Upkeep Requires Visibility, Vigilance
October 6, 2017 by

Industry Insights, Performance Monitoring

The promise of cloud and SaaS was supposed to be that it’s hands-off for IT and won’t take up internal resources. But for Office 365 at least, that’s not the case. One study found that 70% of enterprises using Office 365 report latency issues on a weekly basis, and 33% report them daily. This story
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How a UCaaS company monitors performance with AppNeta

UCaaS Company’s Proactive IT Team Solves Critical Problems With AppNeta
October 5, 2017 by

Networking Technology, Performance Monitoring

We’ve got a lot of interesting, forward-thinking customers here at AppNeta, and one network engineer at a unified communications as a service (UCaaS) vendor recently told us about his proactive IT team and company’s efficient support setup. It really embodies the new way that IT teams are thinking about people and process to meet user
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Gauging outage and downtime costs

Finding the Cost of Poor Application or Network Performance
October 4, 2017 by

Cloud Computing, Performance Monitoring

We hear from prospects and customers a lot that they didn’t realize they could monitor their entire infrastructure. That infrastructure today is complicated: The mix of cloud providers, SaaS apps and remote offices, along with tech-savvy, distributed users, can be pretty daunting. It’s not surprising that monitoring it all seems hard—it’s a concept that doesn’t
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AppNeta performance monitoring works better than traceroute

AppNeta vs. Traceroute for Network Performance Monitoring
October 2, 2017 by

Networking Technology, Performance Monitoring

Traceroute is a basic network investigation tool that every IT professional has used for simple network troubleshooting. It tracks the path of an IP network packet from source to destination by sending packets marked with a TTL value (or hop count) that increments for each transmission. It can give you a rough idea of the
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