Most Basic Questions Can Be the Hardest
by September 9, 2009

Filed under: Company News

PathViewThis week we are releasing PathView 2.0, a major step forward in many areas of the product.

There are two new capabilities that we are particularly excited about and I want to focus on today. The two new features of PathView 2.0  are so basic, so fundamental that I wonder why they haven’t been introduced in the 30+ years that network management tools have been around. As is often the case, it’s these fundamental questions that are the most difficult to answer.

The first is a question of bandwidth, from point A to point B how much bandwidth do I have, how much is used and how much do I have left?  This seems like a pretty basic question and something that you need to know, since there are likely cost and performance consequences if you get this wrong.

If point A and B are both on your network, you can theoretically answer this question today, although doing so is not trivial. But what if one of the points is not on your network, or more commonly, if part of the network path between A and B is not on your network? Your ability to answer this with traditional network management tools falls apart.

PathView 2.0 fills this hole in your network knowledge perfectly, using our patented technology to measure the end-to-end performance without impacting production applications, and adding new presentation methods making the answer to this fundamental question easier to understand. So now if a problem arises between your New York and Hong Kong offices (or anywhere else for that matter), you will be able to instantly tell if the network is saturated, regardless of how many different 3rd party networks are between.

As great as knowing the true end-to-end bandwidth capacity, there are many times when other areas of network performance are actually causing the problems. This is when the second fundamental question that PathView 2.0 answers becomes critical: How do I identify and diagnose transient performance problems?

A network problem can come and go very quickly, and unless you are watching the right location at the right time, they can be extremely difficult to pin down. The diagnostic engine within PathView has been super charged, so that problems are identified and diagnosed up to 600% faster than previous versions. So not only will PathView 2.0 show you bandwidth problems, duplex mismatches, routing loops, QoS changes and many other network problems will be identified faster than ever.  Try PathView 2.0 and let us know what you think!